App Is TRASH 1/5
Not Understanding The Purpose Of The App. It Denies Your Renewal Almost 40days B4 It’s Due & The Reps Claim They Hold No Liability For The App. Thennn You Have To Wait Up To 30days For A New Case Worker To Contact You
The app is useless. 1/5
Absolutely useless for me. I can't upload files or edit an application because the app ALWAYS says I don't have any cases. And when I go on the desktop, I can never figure out what my case # is, so I can't manually enter it into the app either. And without a case, I literally can't do anything through this app.
Great app is very easy to use!!!!thank you
Great App one flaw 4/5
It’s very hard to work with when it comes to renewing your account.
Gran trabajo 5/5
Es muy fácil estar en contacto y mandar la información que nos solicitan.
Back in the day, you had to go into the office, and sir what felt like, hours to fill out paperwork or interviews. Now, this app streamlines everything. I'm so impressed. I sent an app yesterday, and have seen the status update and request documents within a day. Very quick. Great!
Love it!!! 5/5
By buzzard butt
Love this app. It makes things so much easier.
Great app time saver very easy to use
Very convenient and easy to use.
Great App 5/5
By alexandria poe
Great App, I love how I can upload files and get confirmation, even verbally, that they were received. It’s so fast and easy and effective even for someone who doesn’t have a busy life. I appreciate everyone that’s involved. I’ve never been an app downloading person for personal information, this one is worth it
OK, but needs iPad version 3/5
This App is OK, I suppose, but it's not nice to have to use such a cramped user interface on an iPad.
Using the Web site is generally preferable, from my iPad.
We really need a more full featured, iPad version!
Great App 5/5
Very convenient and helpful
Fix please 1/5
Every time I try to sign up it never loads the security Question Page
Love the app 5/5
By How can I not love this app?
Easy to use and it helps so much it makes everything faster ! I’m really happy I have no complaints and honestly I think I will never ! Thank you
Great app. Makes it easy to submit changes, documents and update info. You can even renew your benefits with out going to an office. Everything is within the app.
It's so easy! I love it!
Easy to use 4/5
Great way to meet dead lines...
mytexasbenifits app 5/5
It's a great time saver and easier in me since I'm disabled use a wheelchair and would have to depend on someone to take me to the local office to report changes.
It can't be easier than this. This saves a lot of time and energy. Thanks!!!
SNAP app 5/5
By Self employed guy
This is an excellent app! Much simpler and user-friendly and then the desktop website. Easy to read straightforward quick intuitive. Nice job Texas!
I love this app fast easy simple!
Don't let me go forward 1/5
😐 after a sign in, the app told me to go through answer some questions but stock in that part don't let me go forward 😐
Wonderful application helpful fast and easy
I appreciate your support
Very convenient. Was able to take pictures of my documents and just send them in.
Good app 5/5
Save me a lot time to upload the docs I normally send by mail. The app is helpful
Very good! 5/5
Easy to use
Good app 5/5
This app really helps and saves a lot of time. Highly recommend.
Fast and Easy 5/5
I can do everything on the app!! Much more convenient!!
Easy to Use 5/5
The app saves a lot of time, I can upload files and check on everything I need to right from the app.
GREAT APP! 5/5
It won't let me login it keeps saying the same thing over and over ..
File uploads 4/5
By Eddy Bobwards
When the app is available and they aren't working on it, it is good. But seems to only be up half the time.
Review of app 3/5
While the theory of this app is great and at times can be convenient, there ares still kinks that need to be worked out. Specifically, when I go in to view my case, it does not show my daughter's related case & when I go in and try to add her to the case it does not work. Please fix this.
Great app 5/5
Very accessible and easy function
App good 3/5
The app is good. It would be better if it said why my case is pending. I wish they cared about there service as much as they do there app😩
Fast and Easy 5/5
Great access to keep my file up to date.
Terrible App, terrible Service 1/5
The app doesn't help me see if the documents have be sent have been processed or not, and every time I call they can't tell me either. It's been more than 60 days and they've been leading me on and my kids are insurance limbo right now. They dropped my wife when she was 8 months pregnant and left her uninsured back in February because of their lack of organization. I just want a simple yes or no approval so I know if my kids will be covered or if I can keep my marketplace plan and they can't even do that. These are the WORST people I have ever had to deal with in my life
I really love this app it is convenient it beats coming into my local office in staying there hours at a time thank you for all of your consideration when creating this app
From New York 5/5
Coming from New York it's so much better than standing on a long line to sit in a crowed office allday long
By A Blessing from above
Very helpful save you unnecessarily holds on the phone and also waiting at a office to turn in forms
Awesome app 5/5
By John Ucell
This app is really very convenient way for applying for benefits, updating the information, and uploading files. Thanks.
Helpful when in a hurry 4/5
Would like to be able to see more information like on the web site but is very helpful
Much Better 4/5
By Beautiful 504 Diva
At first I loved this app and it was super cool. Since the last 2 updates it's not loading any of my stuff and not letting me log in. Fix it!!
Thanks for listening and responding. The app is working better than ever after the last update!!!!!! I'm so glad it was fixed. I would recommend this app to anyone who wants to have any information at their fingertips.. so now I'm back to loving this app....
I Love It!! Its Easy To Use Sends Everything Quick Also Lets Me See When I Need To Renew I Just Love It❣️
I downloaded this app a while ago and it worked great to upload my documents, but now it won't even allow me to view my case when I sign in. Please fix this. 3 months later and I'm still having trouble with this app. This app is more useless than the website. I even emailed and the address is invalid
Makes a difficult situation easier to deal with 5/5
By Bobas mama
It's hard enough accepting the fact I need help to provide for my children, I use to dread renewals and adding information, this app is a Godsend and helps ease the burden I'm already experiencing. The app is easy to use and helpful to take pictures and instantly upload them.
Me encanta 5/5
By Ariadne Blanco
Es grandiosa aún que tarda mucho en dar notificaciones pero me parece aún así muy útil
Absolutely incredible! 5/5
We came to TX from MS and this app is 1 of 1000 things that are so much better! Information and help is always a touch away!
Thumbs up 5/5
Great and easy to use very good!!!