I love you guys 5/5
I love you Zappos you guys have everything I need whenever I need it and it always comes on time and I love everything I get from your website
Service at Zappos the best. Rare time I had to return it was without pain! LoveZappos!
Great selection and price for designer clothes and shoes!!!! 5/5
By Sucker for zappos
I love this app.. I can order anything I want and track it!! Speedy checkout, secure, huge selection, and great prices. I really like zappos
By Lake Lady's
Once you know what you want in a shoe Zappo’s makes it easy. Always a great shopping experience.
I love Zappos 5/5
The speed and quality of the customer service is unbeatable. No they don’t have everything, but they have enough of the basics I am looking on an ongoing basis, that Zappos is my “go to” site. I recommend Zappos to everybody I know.
Stress free shopping for family of 5! 5/5
By TX Bek
Easy to shop, easy to return/exchange. Great products! Love Zappos! It’s like my own personal shoe shop at home!
Excellent app 5/5
Clean and intuitive app.
Zappos prices and shipping services are exceptional.
easy ordering and returns but... 4/5
By Not taken it anymore
would be handy if there was an “order again” button for orders in my history
I Love Zappos 5/5
By Get-this- app now
This site is so easy to use and the customer service is fabulous !
I like the site but nothing is ever in stock.
I was shopping for shoes and over half of the selection I was looking through was out of stock. There should be a option to hide the shoes that are out of stock.
SO Easy 5/5
By Agadora Spartacus
What a great transaction. Perfect shoe, half the price of what I would’ve paid at Nordstrom or Finish Line AND 1 day guaranteed. Wanted for a last minute trip and BOOM, bought and delivered 1 day later. Outstanding.
Won't be the last time ordering. 5/5
By Mac Montana
I have ordered from Zappos previously & just like the last time I’m 100% satisfied. Very happy.
Very reliable online app 5/5
Shopping is so easy
Online Wonder 5/5
Get my boots, sandals in hard to find sizing here and never have to worry about Zappos standing behind what they sell.
🐐y’all treat me so well and I truly love being vip appreciate the love
Thank You, Zappo! 5/5
I love your quick shipping and free return
The best all-around!! 5/5
Best website, best prices, best products, best deliveries and returns...best customer service!!
I love the quick and easy service and free money!! Awesome company and I love the fish tank!!
Great company! Helped me with sooo many returns. Never a hassle or a problem. Have recommended them to many. Thanks Zappos!
Always great! 5/5
Easy search, great filtering, made it quick to find exactly what I needed.
Zappos always delivers! 5/5
Zappos never disappoints. Ever!
Fantastic selection and service! 5/5
By Photo guy mi
Fantastic selection and service!
Best Customer Service 5/5
Zappos has superior service. They have come through on every instance when I’ve needed assistance (whether it’s defective merchandise, lost pkgs, and more)!
It just works. 5/5
Login with IPhone X effortless. Searching, reading reviews and ordering intuitive. Payment easy as well. Well done.
Always a good experience with Zappos !
Excellent Company 5/5
Tremendous availability of product. Quick easy ordering and fast delivery, and if necessary, easy return process!
Love Zappos!!! 5/5
Zappos is so easy! Shipping is fast & returns are so easy! Shop here First every time!! Can’t say enough good things about Zappos!
Easy Breezy! 5/5
By Diva Dory
Love the new app
Naturally Zappos/Amazon does it best!!💫👍
Easy peasy.cant make it much simpler then Zappos does.
I love Zappos 5/5
By Hippie Mammy
Zappos is my go to place for shoes; lots more variety than any store and always so great about returns. As I’m getting older I seem to find it harder to find shoes that feel comfortable, but know that if they don’t fit right I can return here with no problems. And did I mention they have super fast shipping???
Good job 5/5
One of the best shopping apps I use. Do wish it would give a “star” chart showing rankings of product by star level, like amazon
Zappos is great 5/5
Love the free shipping (patience) as I try to pick out the perfect shoe and fit.
IPhone app needs a lot of work 3/5
If you ‘favorite’, a shoe to a specific list, tales forever to add it and get back to searching.
Filters are too hard to apply. I should be able to lock in my shoe size, then jump in and out of other style or brand filters quickly.
I kept trying to ‘Star’ a shoe, but it was taking me to my ‘favorites’ list...once I had made the mistake, impossible to get back to my search and had to start all over and apply all the filters again.
Wondering if Zappos is going to give workshops on customer service. I think there’s a lot of internet companies that could use a couple of lessons. I’ve been using this company for a few years now and it’s one of- if not the best for shoes. I’ve had a couple of issues that were resolved in seconds of calling them. I’ve bought many pairs of shoes,boots, and Trainers. They've always arrived on time and the issues I had were from the Manufacturer’s defects not them. The last shoes were from sketchers and again no issues. Would recommend this company to anyone seeking shoes.
Great choices 5/5
Have been shopping Zappos for years, easy site to order from..great service. Can always count on Zappos👏
Great service but no Apple Pay 4/5
By disinterested observer
They lose a star for that.
What’s better than cats in your cart!?
By D Rubin
Easy & fun.
By direct care
Quick and fast
Zappos has it right! 5/5
By ipad print
Great site, prices and fun to navigate.
Easy All Around 5/5
Love the great selection, free shipping, and free returns!
Shoes to Boots 5/5
By Lo at
Zappos is the only place to shop for your footwear.
Ordered yesterday. At my door today 5/5
By Disappointed in CT
I love Zappo’s service! Ordered yesterday and received today. What more could I ask for? The product is a well made North Face Parka. Exactly what I was looking to buy.
Zappos is Zapping! 5/5
You’re the best, ZAPPOS, the best!
Excellent customer service 5/5
I reordered these shoes from you thanks to your customer service for helping me refund my account when usps has lost my package. You guys are a great company and hold up to your name.
By Pali Malama Mama
I have hard to fit, long, skinny feet and Zappos is a great source for me. Easy to shop and easy to return if fit is not perfect.
Videos are so helpful 4/5
By Hungry attorney
I love that you can see the shoes on real people walking around. Because of that alone, Zappos is the first place I go to shop for shoes. I took a star off because it seems they are putting up fewer videos.
Zappos is how internet shopping/buying should be done!
Online shopping with a smile 5/5
By GT Bicycles
Zappos is top notch! Easy online shopping experience that makes you smile. Costumer service is fantastic and outgoing, if your ever in Las Vegas, take a tour of their distribution center, very impressive-they will even pick you up from your hotel