Great Service 4/5
I have been using Zappos for about 5 years and they have always delivered a great product in a timely fashion.
Awesome site 5/5
Great place to find what you need in a snap
A pleasure to shop 5/5
By Felicia Schlafer
You all make it so simple. Thank you from a busy Mom.
Love Zappos 5/5
Zappos is my go to shoe store. Love their awesome customer service and how easy they make it to shop. Fast shipping and easy returns..❤️
I love Zappos! 5/5
Whenever I need to order a bunch of shoes for my family, Zappos is where I turn. I can usually get a 20% off coupon and that combined with free overnight shipping, excellent assortment of shoes and Zappos awesome customer service keeps me coming back again and again. Keep up the great work guys! Your company is a rare commodity in this day and age.
Love This Site 5/5
By Minnesota Mania
This is one of the best Web sites around. So sorry but I can't think of a single complaint! Great job!!!
Customer Service 5/5
Hands down, best customer service. Ever.
My only place for shoes 5/5
I'm a fan of Zappos, I do all my shoe shopping here. I haven't expanded into their clothing offerings but that will come soon.
Customer service 5/5
Zappos customer service is always great! They make you feel like a real person and not just a script. Fast response and helpful recommendations. Thanks Zappos!
Fantastic service 5/5
By Bes five
I’ve used Zappos for years now and never been disappointed.
By JC Steve
Better service than walking into any high end store.
Great fast service. I love their selection and their great return policy.
Very slow and glitchy 2/5
I wanted to buy shoes! Had to reload the app several times just to get to the shopping cart page
By it makes me feel inspired
I love this place because it's got free ship & returns and wide variety and selection.
The Reason I Have Shoes! 5/5
By Otherwise Shoeless
I have ridiculous feet...very small, medium width, yet EXTREMELY narrow heel, super high arch, and numerous painful ball-of-the-foot maladies. If it weren't for Zappos with their plethora of sizes and easy returns I'd be wearing house shoes 24/7. This app is great. Easy and quick to use! Highly recommend!!!
Unbelievably Awesome 5/5
Your customer service is THE BEST. Your app is THE BEST. Your selection is THE BEST. Your prices are THE BEST. YOU are THE BEST. ❤️
Nice layout 5/5
Wow. That was super easy to find what I was looking for and check out.
So many styles to choose from. Very easy to narrow down what you are looking for. Fast service, and easy return. Hassle free shopping from anywhere!
Only way to buy shoes! 5/5
Great company great product great service!
Surprise money 5/5
Random $30 coupon? Great surprise!!! Definitely buying all my winter boots n shoes through Zappos just for that lovely gift 😊
My fave 5/5
I love Zappos selection, prices and quick ship!! They also have the best customer service reps!!
Best online shopping experience! 5/5
By Rachie pantalones
I've ordered many shoes from zappos and I've never had a bad experience. And their app is awesome. I love zappos!
Awesome shoes and service 5/5
I can always find what I'm searching for. Fast shipping with free returns. Love Zappos.
Love it! 5/5
By The real tallfry
Great selection and love the free shipping and free returns. Makes shopping for shoes so easy!
Zappos "All Star" 5/5
By All Star-Zappos
I love Zappos! Have purchased every pair of my boyfriends work and casual shoes for the past 3 years from Zappos and the selections are almost as good as the prices!
Free Shipping for delivery and returns !! Although, I have never had to return any of the items, it's good to know that it's an option.
Thank You Zappos!
Now linked to Amazon 5/5
I have always adored Zappos and their quick delivery, free returns, and awesome selection. Now that I can link my Amazon account to Zappos, it's just made my shopping experience so much easier. Love Love Love!!!
Amazing Zappo's 5/5
Zappo's has a fantastic selection and pristine customer service! Extremely fast delivery too!
It's the Best! 5/5
I LOVE Zappos! I have wide feet and so does one of my boys. Stores nowadays just don't have the size selection we need! Zappos is quick, price comparable and terrific customer service!
Worth the price 5/5
I know the prices are a little higher on Zappos but the app and the customer service are worth it. Getting used to free returns eclipses competitors.
Easy to use. Great size selections. 5/5
The best 5/5
So convenient. Keep up the great customer service!
By Becca Sanchez Martin
Zappos is the bomb. Enough said.
Great service 5/5
Love shopping on zappos....
Why can't I filter by size?
Love Zappos! 5/5
By :) TOM
Love Zappos! Great shoes, liberal return policy and super customer service. Perfect!
Hard to fit feet? 5/5
Then this is the only way to truly test out a shoe to be sure it doesn't hurt after you walk around your home for an hour instead of spending 2 minutes in a store!
Great return policy and awesome app 5/5
I love the app- it's easy and fast to use and I can always find what I want. The return policy is great as well.
Great APP! 5/5
It's a pleasure to use the Zappos app. You can always find what you want with the filters they provide. It makes shopping quick and easy.
Easy gift giving for moms with grown up kids. 5/5
Love sending kids surprise gifts from Zappos.
Great place for the hard to fit! 5/5
Shoe shopping has always been a nightmare for me. I wear a 10 1/2 on the narrow side. Not an easy to find size. Zappos has been my go to place since I discovered it.
Making shopping easy 5/5
This app is a well oiled machine, makes shopping easy
Great app 5/5
Good, easy experience and great shipping deal!
Men's shoe prices 4/5
Even though the prices can be lower I still find them higher than average. I can shop around on the internet and usually get better pricing. I do however like the wide array of men's shoes that are carried in Zappos's sight.
Shopping at Zappos is always a great experience - no matter if it's on the computer. iPhone or iPad it's always fun and easy experience. And the free returns make finding the right size stress-free.
Was always skeptical about ordering shoes online. The return policy is amazing!
Love Zappos. 5/5
About 7 years ago, a woman I worked with had Zappos boxes showing up about every day. I thought, how dumb to buy shoes by mail. Fast forward to today, I only buy shoes from Zappos. It's easy, the customer support is legendary and I don't have to go to the maul. (See what I did there?)
Great selections and fantastic customer service! 5/5
By NE Mom of 3
Great selections and fantastic customer service!
Upgrade app 3/5
App needs work.
Yay Shoes 5/5
I buy them. They send them.
I don't like them. They take them back
Keep doing what you doin Zappos.