• Category: Shopping
  • Release Date:
  • Current Version: 4.1.0
  • Adult Rating: 4+
  • Developer: Zappos IP, Inc.
  • Compatibility: Android
216,110 Ratings
$ 0

Zappos App

Our shopping app does its darndest to deliver that WOW service our customers have come to know and love, like free shipping and returns with no purchase minimum, a 365 day return policy and 24/7 customer support. You’ll find the number, live chat, and our support email inside. Also, just because we love you for trying out our mobile app, all your orders that are placed through the app will be eligible for FREE Next Business Day shipping! WOW! Yep. That's how we do it here at Zappos. Make sure to check out our complete Shipping Policy and Terms & Conditions for all the deets and special exceptions ... like you live in Zimbabwe. We know. We are sorry that we don't ship there too! We’ve matured a lot in the time our app has been out and are dedicated to putting our Zappos WOW service into a mobile shopping app. Beyond just making the best shopping experience we can think of in an app, we LISTEN to our customers! We love our customers so much that we add the features they want! Here are just a few of the features we’ve added that came from our customers: • Manager your account info • Track your order on a map • Make returns from inside the app • Retina support • Save your searches • "Keep Me Logged In" so you can shop faster • Zoomable High-Def product images • Notifications for when desired products come back in stock • Share products with friends over Facebook, Twitter, E-mail and Text Message • Product videos • Exclude search filtering Do you have an idea that would make everyone’s shopping experience better? Tell us, we listen! Dig in. Leave feedback. And ratings! We love you. The iPad and iPhone app has products available in the following categories: Shoes Clothing Bags & Handbags Accessories New Products Gift Cards Specific Brands Contacts – make life easier by selecting a shipping address from your contact list. You can still enter your address by hand if you don't grant us access to your contacts. Photos – save HD product images to your device (tap and hold an image on the product page). You can always take a screenshot too if you don't grant us access to your photos. Camera – adding payment information can be easy and fun, put our laser scanning, card reading, super cat to work. You can still enter your payment information by hand if you don't grant us access to your camera.


Zappos app screenshots

Zappos app reviews

  • Great Service 4/5

    By Pardennis
    I have been using Zappos for about 5 years and they have always delivered a great product in a timely fashion.
  • Awesome site 5/5

    By Najmabadi
    Great place to find what you need in a snap
  • A pleasure to shop 5/5

    By Felicia Schlafer
    You all make it so simple. Thank you from a busy Mom.
  • Love Zappos 5/5

    By Ladynls
    Zappos is my go to shoe store. Love their awesome customer service and how easy they make it to shop. Fast shipping and easy returns..❤️
  • I love Zappos! 5/5

    By SingingMomof4
    Whenever I need to order a bunch of shoes for my family, Zappos is where I turn. I can usually get a 20% off coupon and that combined with free overnight shipping, excellent assortment of shoes and Zappos awesome customer service keeps me coming back again and again. Keep up the great work guys! Your company is a rare commodity in this day and age.
  • Love This Site 5/5

    By Minnesota Mania
    This is one of the best Web sites around. So sorry but I can't think of a single complaint! Great job!!!
  • Customer Service 5/5

    By kelliekm
    Hands down, best customer service. Ever.
  • My only place for shoes 5/5

    By Altapetens
    I'm a fan of Zappos, I do all my shoe shopping here. I haven't expanded into their clothing offerings but that will come soon. Thanks Zappos!
  • Customer service 5/5

    By Trinspaskinandwellness
    Zappos customer service is always great! They make you feel like a real person and not just a script. Fast response and helpful recommendations. Thanks Zappos!
  • Fantastic service 5/5

    By Bes five
    I’ve used Zappos for years now and never been disappointed.
  • Wow 5/5

    By JC Steve
    Better service than walking into any high end store.
  • Great! 5/5

    By Jgtpst
    great service!
  • Awesome 5/5

    By Jamarcus5
    Great fast service. I love their selection and their great return policy.
  • Very slow and glitchy 2/5

    By Padjo1023
    I wanted to buy shoes! Had to reload the app several times just to get to the shopping cart page
  • Sara 5/5

    By it makes me feel inspired
    I love this place because it's got free ship & returns and wide variety and selection.
  • The Reason I Have Shoes! 5/5

    By Otherwise Shoeless
    I have ridiculous feet...very small, medium width, yet EXTREMELY narrow heel, super high arch, and numerous painful ball-of-the-foot maladies. If it weren't for Zappos with their plethora of sizes and easy returns I'd be wearing house shoes 24/7. This app is great. Easy and quick to use! Highly recommend!!!
  • Unbelievably Awesome 5/5

    By LeslieAHarvey
    Your customer service is THE BEST. Your app is THE BEST. Your selection is THE BEST. Your prices are THE BEST. YOU are THE BEST. ❤️
  • Nice layout 5/5

    By Jeffasperling
    Wow. That was super easy to find what I was looking for and check out.
  • ❤️ 5/5

    By Dairz
    So many styles to choose from. Very easy to narrow down what you are looking for. Fast service, and easy return. Hassle free shopping from anywhere!
  • Only way to buy shoes! 5/5

    By Fullautotrader
    Great company great product great service!
  • Surprise money 5/5

    By Chaybody
    Random $30 coupon? Great surprise!!! Definitely buying all my winter boots n shoes through Zappos just for that lovely gift 😊
  • My fave 5/5

    By Bakedbeans1826
    I love Zappos selection, prices and quick ship!! They also have the best customer service reps!!
  • Best online shopping experience! 5/5

    By Rachie pantalones
    I've ordered many shoes from zappos and I've never had a bad experience. And their app is awesome. I love zappos!
  • Awesome shoes and service 5/5

    By Mamaoj
    I can always find what I'm searching for. Fast shipping with free returns. Love Zappos.
  • Love it! 5/5

    By The real tallfry
    Great selection and love the free shipping and free returns. Makes shopping for shoes so easy!
  • Zappos "All Star" 5/5

    By All Star-Zappos
    I love Zappos! Have purchased every pair of my boyfriends work and casual shoes for the past 3 years from Zappos and the selections are almost as good as the prices! Free Shipping for delivery and returns !! Although, I have never had to return any of the items, it's good to know that it's an option. Thank You Zappos!
  • Now linked to Amazon 5/5

    By TaylorHut1432
    I have always adored Zappos and their quick delivery, free returns, and awesome selection. Now that I can link my Amazon account to Zappos, it's just made my shopping experience so much easier. Love Love Love!!!
  • Amazing Zappo's 5/5

    By GailDWilson
    Zappo's has a fantastic selection and pristine customer service! Extremely fast delivery too!
  • It's the Best! 5/5

    By Meliweil
    I LOVE Zappos! I have wide feet and so does one of my boys. Stores nowadays just don't have the size selection we need! Zappos is quick, price comparable and terrific customer service!
  • Worth the price 5/5

    By Paddy-wack
    I know the prices are a little higher on Zappos but the app and the customer service are worth it. Getting used to free returns eclipses competitors.
  • Easy to use. Great size selections. 5/5

    By JustinSales1
    Great app
  • The best 5/5

    By Boobieman987654321
    So convenient. Keep up the great customer service!
  • 🙌🏼 5/5

    By Becca Sanchez Martin
    Zappos is the bomb. Enough said.
  • Great service 5/5

    By Maky5897
    Love shopping on zappos....
  • Size 1/5

    By YepThatGirl89
    Why can't I filter by size?
  • Love Zappos! 5/5

    By :) TOM
    Love Zappos! Great shoes, liberal return policy and super customer service. Perfect!
  • Hard to fit feet? 5/5

    By Galeann
    Then this is the only way to truly test out a shoe to be sure it doesn't hurt after you walk around your home for an hour instead of spending 2 minutes in a store!
  • Great return policy and awesome app 5/5

    By Mcen7777
    I love the app- it's easy and fast to use and I can always find what I want. The return policy is great as well.
  • Great APP! 5/5

    By Caddtrainer
    It's a pleasure to use the Zappos app. You can always find what you want with the filters they provide. It makes shopping quick and easy.
  • Easy gift giving for moms with grown up kids. 5/5

    By Grappa17
    Love sending kids surprise gifts from Zappos.
  • Great place for the hard to fit! 5/5

    By Coopercamille
    Shoe shopping has always been a nightmare for me. I wear a 10 1/2 on the narrow side. Not an easy to find size. Zappos has been my go to place since I discovered it.
  • Making shopping easy 5/5

    By MeekMorgan
    This app is a well oiled machine, makes shopping easy
  • Great app 5/5

    By Naomi247
    Good, easy experience and great shipping deal!
  • Men's shoe prices 4/5

    By Ttwymr
    Even though the prices can be lower I still find them higher than average. I can shop around on the internet and usually get better pricing. I do however like the wide array of men's shoes that are carried in Zappos's sight.
  • Awesome! 5/5

    By JamieNave
    Shopping at Zappos is always a great experience - no matter if it's on the computer. iPhone or iPad it's always fun and easy experience. And the free returns make finding the right size stress-free.
  • Awesome! 5/5

    By Iamkeithmoore
    Was always skeptical about ordering shoes online. The return policy is amazing!
  • Love Zappos. 5/5

    By Brianpboyd
    About 7 years ago, a woman I worked with had Zappos boxes showing up about every day. I thought, how dumb to buy shoes by mail. Fast forward to today, I only buy shoes from Zappos. It's easy, the customer support is legendary and I don't have to go to the maul. (See what I did there?)
  • Great selections and fantastic customer service! 5/5

    By NE Mom of 3
    Great selections and fantastic customer service!
  • Upgrade app 3/5

    By Xoxoxo1459
    App needs work.
  • Yay Shoes 5/5

    By wmw1977
    I buy them. They send them. I don't like them. They take them back Keep doing what you doin Zappos.

Zappos app comments


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