Zappos

Zappos

  • Category: Shopping
  • Release Date:
  • Current Version: 4.3.0
  • Adult Rating: 4+
  • Developer: Zappos IP, Inc.
  • Compatibility: Android
5
5
261,743 Ratings
$ 0

Zappos App

Our shopping app does its darndest to deliver that WOW service our customers have come to know and love, like free shipping and returns with no purchase minimum, a 365 day return policy and 24/7 customer support. You’ll find the number, live chat, and our support email inside. Also, just because we love you for trying out our mobile app, all your orders that are placed through the app will be eligible for FREE Next Business Day shipping! WOW! Yep. That's how we do it here at Zappos. Make sure to check out our complete Shipping Policy and Terms & Conditions for all the deets and special exceptions ... like you live in Zimbabwe. We know. We are sorry that we don't ship there too! We’ve matured a lot in the time our app has been out and are dedicated to putting our Zappos WOW service into a mobile shopping app. Beyond just making the best shopping experience we can think of in an app, we LISTEN to our customers! We love our customers so much that we add the features they want! Here are just a few of the features we’ve added that came from our customers: • Manager your account info • Track your order on a map • Make returns from inside the app • Retina support • Save your searches • "Keep Me Logged In" so you can shop faster • Zoomable High-Def product images • Notifications for when desired products come back in stock • Share products with friends over Facebook, Twitter, E-mail and Text Message • Product videos • Exclude search filtering Do you have an idea that would make everyone’s shopping experience better? Tell us, we listen! Dig in. Leave feedback. And ratings! We love you. The Zappos.com iPad and iPhone app has products available in the following categories: Shoes Clothing Bags & Handbags Accessories New Products Gift Cards Specific Brands Zappos.com Contacts – make life easier by selecting a shipping address from your contact list. You can still enter your address by hand if you don't grant us access to your contacts. Photos – save HD product images to your device (tap and hold an image on the product page). You can always take a screenshot too if you don't grant us access to your photos. Camera – adding payment information can be easy and fun, put our laser scanning, card reading, super cat to work. You can still enter your payment information by hand if you don't grant us access to your camera.

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Zappos app screenshots

Zappos app reviews

  • Love these guys! 5/5

    By Ztnulhcs
    Seriously, why would you buy your shoes anywhere else?
  • Love it! 5/5

    By Flydst
    I love that I can retire or exchange up to 365 days with free shipping. The only thing I wish is that they offered more discounts. I have been using Zappos for at least the past 8 years. I have told all of my friends about the great styles. But most of all I tell them about the shipping.
  • Happy shoe buyer! 5/5

    By FletcherSpeck
    The very first time I used this app it was easy, clear, worked perfectly, and I had my four pairs of shoes in less than three days. Two pairs needed to be returned and that was easy as well. Zappos makes it soooo easy. Two years later after the previous comment I’m still in love with Zappos!
  • Best customer service ever 5/5

    By Kerry1208
    We love using Zappos.
  • Apple Pay 3/5

    By airness
    Please add Apple Pay to the app. It would make it so much easier for me to buy shoes and make me want to use Zappos more.
  • Excellent Company and App 5/5

    By Capt D 53
    A+ company Never had a bad experience Everyone is treated like VIP When there is an issue with anything like wrong size they bend over backwards to make every customer happy
  • Zappos is the best! 5/5

    By MuffyB
    Love the Zappos App! Always so fast and easy to find exactly what I’m looking for! And super fast shipping too!!
  • Love it 5/5

    By Mr. A from Texas
    I have been buying my shoes from Zappos for about 12 years, mainly because they carry my size 16/17 shoes. I am particularly pleased by their commitment to customer satisfaction, with free shipping both ways and excellent customer service. The prices are comparable to other retail stores but the variety of options for the big feet and free shipping makes them my preferred shopping website.
  • Confusing back feature 2/5

    By Alana (AlAIna)
    Always had to start from scratch when I needed to go back! And...somehow I would accidentally slide the picture into a small picture at the top of the screen and there was no way to get out but to start all over again. There are too many instances when I had to start my search over. Please add narrow and wide toe box and narrow or wide heel as feature categories
  • Need to accept Apple Pay 2/5

    By Am214
    If you’re going to have an iPhone app, it would be good if your app accepted Apple Pay. Otherwise, why wouldn’t I just use the website? Additionally,I don’t like saving my CC info on a bunch of different vendors’ sites.
  • Excellent app 5/5

    By Allegro7
    Everything with Zappos is awesome - this is no exception!
  • Wow! 5/5

    By Fish82
    The app works great and is very user friendly.
  • Thomas C. 5/5

    By Fl soph
    Excellent customer service!
  • Awesome! Awesome! Awesome! 5/5

    By DLRobb
    Everything about Zappos is AWESOME, but I especially love their Customer Care Team. In a world where companies seem to fall short in actually caring for their customers, Zappos continues to excel! Don’t ever change!
  • Wonderful Service 5/5

    By Msnewfy
    I have been with Zappos for years. The service has been the very best. More companies could learn a thing or two! I love the lightness and accommodating attitudes. Great job Zappos.
  • Use the website instead 3/5

    By jeoive
    Kinda hard to search what you are looking for, not very intuitive app, hard to figure out for a 35 yo. Use the website when looking for shoes that you like many things it says are not in women’s shoes like “peep toes” or “platform”, app can’t find these things
  • Great service, app could use some more polish 4/5

    By asuraiya
    I love Zappos. The app is a little rough around the edges, especially through the checkout flow. But overall gets the job done.
  • Continuing EXCELLENT Customer Service 5/5

    By Head-to-Toe Stylist
    LOVE being a Zappos VIP & love the app. Easy as pie to do serious retail therapy. Thanks!
  • Great shipping and returns, terrible warranty 3/5

    By Bob-Chris
    It’s great till a pair of shoes fall apart after a month and you threw away the box. Then it’s a pain to deal with warranty issues.
  • Ms 5/5

    By p42878
    Zappos is the best! I love that I can order all I want and shipping is free both ways! Plus no restocking fee. Thank you Zappos !!
  • Great 4/5

    By gxen
    Love everything, except that I have to toggle between the app and the website on my iPhone to see videos (in app) and the percentage of people who felt the shoe was a) true to size and b) had arch support. Thanks for making a great site, service, and providing awesome support.
  • Joyful Shopper 5/5

    By Joyful Shopper
    Zappos’s Website makes it easy to shop, far superior to many other shopping experiences!
  • Laura 5/5

    By mrs klink
    I have a women's size 13 foot and the range of shoe choices is exceptional. Always good quality shoes. Excellent customer service. A pleasure to shop...
  • Broken after last update 1/5

    By Ptica25
    After the last update the favorites show up empty even though they are not on the website. There are also now several types of favorites, so now to get to them I have to click twice and I don't like that. Please fix it!
  • Top Service 5/5

    By Spell a lot
    I love Zappos - the availability of style and selection can’t be beat and the service is amazing!!
  • Great app, great service 5/5

    By Sn61105
    I have been a Zappos shopper for a long time. The filters make shopping easy since there is such a wide variety of products. Fast delivery and great customer service when returns are needed.
  • best online store ever 5/5

    By tittyluver
    i love zappos. debra mclaughlin
  • Great convenient, easy to use site 5/5

    By relaxedresilience
    Why buy shoes anywhere else?
  • KYC 3/5

    By Uncle TouchIt
    Store my shoe size and preferences so I don't have to filter my search Everytime.
  • Best shopping experience! 5/5

    By B’way Ronnie
    Never a problem that can’t be solved hassle free. Pleasurable shopping experience for quality clothing.
  • Best 5/5

    By patfsmom
    Easy to shop, great delivery time, easy returns!!😎
  • Makes shopping a breeze 5/5

    By eurobeaR
    Organized and fun, makes shopping a breeze, just takes a few taps on the screen to find what I’m looking for
  • Easy Peasey 5/5

    By Miss Moods
    Couldn’t be easier. Zero complaints.
  • So Easy!! 5/5

    By Third Coast Cars
    I was just reminded of how great the shopping experience is with Zappos. Easy to use app and flawless online shopping experience.
  • Excellent selection and service. The employees at Zappos are amazing! 5/5

    By Lille Bree
    As always Zappos is the best!
  • Very convenient 5/5

    By Darren Williamson
    This app works like a charm, easy to navigate through. Adding and removing from your favorites or your cart not a problem. Placing orders with ease.
  • Love the new Favorites 5/5

    By HighSchoolPeople
    Haven’t used the app for a while. Just saw the new Favorites. Looks great! Congrats on the release!
  • Stellar Company 5/5

    By Loverofwordyogaandshoes
    I LOVE Zappos. I recommend them to everybody. The app is amazing, the customer service is TOP notch!
  • Please add auto fill to app 5/5

    By DJDG80
    Love Zappos. Please add auto fill to app so your name and address and paying info can just get automatically populated from your iPhone into fields.
  • Love this Company 5/5

    By April McClung
    Zappos is my go to place for shoes for my tiny(size 2 kids) foot and for my girls as well. Great selection, prices and superb customer service!
  • Just works 5/5

    By Kwalls71
    Great app
  • Zappos Love! 5/5

    By Jus4U
    I find from A-Z at Zappos, for my whole family and being a VIP status member, it arrives within 2 days typically. Zappo Love!
  • Great website 5/5

    By SoonergirlRX
    This is one of the easiest websites to get around.
  • Best app ever 5/5

    By M_D_S_59
    First ZAPpos is one of the best companies I shop at. Second the app is intuitive and simple to use.
  • Hey Zap Team! 5/5

    By MT Hunter
    This app and company is exceedingly bada$$. From the very start. Customer service is spot on and if it’s off even a little bit it’s corrected with the quickness. If there’s a bad experience to be had just know for a fact that it’ll be taken care of. Ordering stuff (especially clothes) online is a risky business. Not with Zappos. Nobody’s perfect but they sure as hell try. 👍🏼👍🏼
  • Love the selection at Zappos! 5/5

    By Cathirynn
    Zappos has such a geat selection! I love the book bags, wallets, shoes, and handbags. I also love the next day service and free no hassle returns.
  • Mobile App 5/5

    By Rachel2463
    One if not the best retailer site app. Easy to navigate and immediately loads pages
  • Zappos is fantastic 5/5

    By 3cafe
    A wonderful selection,courteous helpful full staff.
  • Easy shopping 5/5

    By John105-bonjohn
    Easy to navigate. Make suggestions based on what you previously viewed.
  • Love you Zappos! People are always super cool and helpful! 5/5

    By Kshautemama
    Whenever we are in need of shoes this is the place to buy! People are always super helpful and super friendly! Genuine and kind for sure! Thank you! We are one of your biggest fans!!

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