Does not retain downloaded magazines 1/5
By Roslandian Times
I have used Zinio for several years. Starting about six months ago it stopped retaining downloaded magazines. Every time I open the app previously downloaded magazines have been deleted and need to be downloaded. The net effect is that the app is only useful when you are connected to the internet.
I have this issue with both my iPad Mini and iPad Pro.
Zinio customer service has been very responsive but have not been able to fix the problem,
Not going to repurchase 2/5
I bought an older magazine from 2011 but has yet to shown up in my library. I got an email that said I have purchase it. When I looked for the mag again in the app. It shows buy and in safari it said the same thing but I was able to read without repurchase.
Bring back an older version of the app 2/5
Before November 2017, I would have rated this app 5 stars. However, as of November 2017, the app is very buggy. Magazines won’t stay downloaded for offline viewing. I have to check my downloads EVERY SINGLE DAY to see if they are still there. It’s annoying. If there is someway I can keep a magazine downloaded for more than 24 hours, please share your secret.
Love It 5/5
Everything you need!
Good app 5/5
Have had no problems.
Almost there 2/5
By Big Millsy
The idea of being able to keep previous issues of mags without taking up space is great. I have already subscribed to a couple of mags where I already have paper subs. Main complaint is those providers who think we would be silly enough to subscribe at the same cost as the paper sub. Does anyone actually pay $6.99 for a magazine which they can buy on the newsstand for, wait for it, $6.99?
Update 2018, things move on, whilst Zinio haven’t. Still ridiculous pricing for many titles, meantime Readly offers hundreds of magazines for a modest monthly subscription. Suspect that Zinio will go the same way as Blockbuster, great idea which failed to keep up with progress.
PS Zinio also do something which is very sneaky, presumably to reduce bad reviews. Click on the invitation to review, inside the app, if you click on ‘great app’, you are taken to the review page. Click on ‘needs work ‘ and you are taken to an email page..Sneaky.
There you have it.
I love it 3/5
Updated: Zinio has been my favourite for years. However, developers need to update the app to support the new iOS Devices and add the ability for automatic, simultaneous downloads.
Auto-removal of magazines 3/5
By Otola Photography
The app itself is fine...but I HATE the fact that issues are automatically deleted “to save space”. I downloaded an issue for reading later, only to see its “in the cloud” once again...where I do NOT have access to wi-if to download it.
Why can’t this auto-removal of magazines be the choice of the user instead of the app itself? I’m tired of redownloading issues over and over again...sometimes on the exact next day!
You lose two stars from me because that “feature” hurts the experience for those that don’t have access to wi-if all of the time.
Zinio rocks RBdigital app 5/5
Zinio is very user friendly!
By Frankie Jam
New to this app but so far all is good.
Left me stranded on airplane with nothing to read - crap app 1/5
I’ve tried this app twice in the last few years, and both times it Failed. I did get iTunes to refund me, but what a waste of time. The download claims it happened, but when I go to read offline, it won’t even show the magazines I bought. So, I try again during a layover. The percentage says 100% downloaded. Again, offline it doesn’t work. This app is useless.
Bad application but few choices out there 1/5
Three major issues:
1) Zinio decides how far back (usually 2 years) you can read a magazine and auto removes magazines. I might see this on some magazines but one on Abraham Lincoln isn't going to go out of date.
2) Removal of all magazines when app updates.
3) Next to no offline reading. I download the magazine and shows on device but then consistently wants to reconnect and do a micro update and won't let you read it the mag until you do.
Love it! 5/5
Zinio makes it so easy for me to read my favorite magazines! I just open the app and I am lost in my magazines! Perfect!
Great app! 5/5
I have used this app for years. Updates are spot on. When I've had a problem with the app, I've received a quick answer to the problem.
Great app with great customer service 5/5
I love having my magazines all in one place. The usability is really easy. On the few occasions where I have had questions or issues, the customer service is prompt and solves the issue. I'm very happy I gave zinio a chance.
Perfect for reading magazines 5/5
I use it all the time and really enjoy my science magazines with all their hi def pictures.
More US Magazines, Please 1/5
By Dar Bar
My magazines haven’t been downloading for about two months. Went to troubleshooting and they said sign off and log on again. It won’t accept my password and I’ve contacted them 5 times to send me an email to reset my password. No email, not even in spam. Sent them 4 separate emails, no response. Tried live chat and all I get is that they are too busy to chat.
Great service 5/5
Excellent customer service. I've always found quick support with any problems I've had.
Way cool app!!!! 5/5
Smooth, easy and fun to read on iPad....
WON'T STOP PROMPTING ME 2/5
By sLiPkNoT fReAk
I like the app and find it useful, but it won't stop prompting me to rate the darn thing every time I navigate somewhere. It's like a popup advertisement - but I PAY for the content in this app, so I shouldn't have any popups! It's ridiculous. Sure, I'll rate your app. Here you go.
Doesn't synch, and magazines disappear at random 2/5
I still use this because it has a comprehensive library. As soon as I can get my subscriptions on any other app, I will.
Love it. 4/5
New. Erosion works great with fewer bugs!
Please Update Your App 2/5
Can you please update the app?! I used to be able to read downloaded magazines whether I am in WiFi or not. Now that I’ve downloaded the new iPhone update, iOS 11, I can only look at my downloaded magazines if I’m in WiFi. That’s the worst! I’ve always enjoyed riding while I’m a long flight or end outs somewhere on a long road trip. This is a huge hassle and I think it’s because you all haven’t updated your app in a year. That’s ridiculous. Catch up Zinio!!
Can’t Manage to Update Library 2/5
App can’t manage to update my library. I received an email stating a new edition to one of my subscriptions has been released, and I go into the app to download. App can’t manage to update and pull in the new edition despite a full cellular connection and WiFi access. Force closing and signing out/signing in can’t even fix the issue. So now I’m stuck here paying for a subscription I can’t access.
Continually asks for reviews 3/5
By Gary Heaton
The app continually asks for reviews in the App Store despite the setting in iOS to turn that off.
Love having it with me for travel!
BY FAR THE BEST MAGAZINE COLLECTION! 5/5
By Mandrake Madness
I LOVE ZINIO!
Really great app 5/5
Love this app. One critic is I wish they optimized for different versions of readers. On iPhone is a bit small print wise but not unreadable. The music magazines I subscribe to have tons of extras they let you access and I've found the experience of ordering via Zinio vs the actual magazine to be immensely on Zinio's favor. Great company and app
Can’t cancel a subscription 1/5
There is no way to cancel a subscription in the app.
Zinio renews subscriptions without my approval and does not even provide a contact number to call to cancel a subscription.
Great app 5/5
Offline viewing needs to be better 3/5
Can’t get past the home screen when offline unless you have internet access. Had a bunch of mags downloaded to read on the plane but couldn’t access them. Poor experience and very boring plane ride.
Has not been updated for iOS 11 1/5
This app has not been updated in over a year and does not work in IOS 11. I contacted Zinio and they have no estimate when an update will happen.
A shame, used to be a great app.
Used to be good, but now... 2/5
This used to be a great app, but their quality control has gone from mediocre to poor. Recently all of the Zinio magazines that I've downloaded have suddenly become *not* downloaded. This has now happened three times. I had about 25 issues downloaded, then opened the app one day and none of them were downloaded. I spent an hour or more to re-download them, and everything was fine for a few days. Then - boom, the same thing happened again. Suddenly nothing was downloaded. All of the issues still appear, but I once again have to re-download then. Extremely frustrating.
One of the Best Apps ever! 2/5
This app used to be very good. It was very convenient to not have a large stack of magazines and download only the ones you want to read. While this is still true, the app itself is broken. Downloaded magazines automatically delete, even when there is a lot of storage available on my iPad. The app has not been updated in years. I have wasted my money on magazines I cannot read.
I travel a fair amount and always want to have my favorite magazines available wherever I go without having to haul the weight of several magazines with me. I also truly hate the waste of printed materials. Zinio is the absolute perfect solution. Been using it for years now.
It's my go to for reading magazines. Great variety and easy to use.
Total Inconvenience 1/5
I would much rather use normal readers. This is like only being able to go to a library to read and not owning your own copy of the magazine.
Doesn’t work in iOS 11? It does after help. 4/5
Can’t get it to work in iOS 11.
Amended: Got it to work with quick response from magazine vendor.
Please update this app to work with iOS 11 1/5
By FL Analyst
This app worked well with iOS 10 but not with iOS 11. Please update.
Doesn’t work with iOS 11 1/5
I been using the Zinio app for years to read my magazines but ever since installing iOS 11 the Zinio app freezes up and I cannot login. Is there an update?
Not workin in iOS 11 1/5
Oops. Looks like the devs got lazy. App not working in iOS 11. I guess Zinio don’t test in iOS beta. Too bad. Dropped the ball.
Good app 4/5
I've been using this app for quite some time and I like it. It is basic but easy to use. I archive magazines after I've read them to keep it from being too cluttered.
Continually bombarding you attempts to get you to rate the app and they will not go away!!! I have now rate this POS.
Exceptional app 5/5
This app is far superior to its replacement
Love it 5/5
Great app! The best I have used. Reading and downloading new magazines is a snap!
Best home base got busy readers!! 5/5
If you move around during day or night, travel etc...This the only app that keeps you on the top of mag. media!! Works smooth throughout the many types of formats. Great job!!
Flooded by Japanese titles 3/5
By Tomasz Wiszkowski
My regional preference is set to usa, but I just can't find anything relevant to my interests. Everything is either French, Japanese or Chinese.