All I have to say right now that there app is awesome!! Easy and fast love it!!
They always take care of everything and it’s easy 💕
By Julie Lovercheck
I have always been so happy with this company, however a few months ago I ordered my contacts - thought they were right and wore them for months. I kept throwing them away bcs I thought they were dirty or something was wrong. Went through most of my boxes then reordered. When the next boxes came I noticed the prescription was different from the one I had been wearing as it turns out I couldn’t see well bcs they had sent me an old prescription and it wasn’t enough power. Long story short my eyes have been bothering me since then. I just had to have my power increased bcs my eyes are now even worse than before.. I’m giving them one more chance bcs mistakes can happen but I will definitely pay more attention and check them before I wear them.
I think the discount should be automatically to the order. It is more practical then send back by mail a rebate coupon!
Best contacts experience 5/5
Never has such a great experience with an app or customer service and I did just now and have been for the past 6mos. Such an easy, quick experience. I've never given a review here on the App Store but I logged in just to find how to because I appreciate how I was treated so much. Can't tell you how grateful I am for the way you guys run your company.
Creepy app 2/5
Having to use the camera and location is creepy as heck. Why am I required to renew your prescription even tho my eyesight hasn’t changed for years. If i walk around with high blood pressure am I forced to get a check up? What should be illegal is the cost of eye exams these days.
Ease of use 5/5
By Matty Boombalatti
Always great customer service from 1-800Contacts and the app just makes everything even MORE convenient! Highly recommended
Thank you 5/5
So easy to order! Thank you 1-800Contacts!!!!
Declines Payment For No Reason 1/5
By D Budzy
Used to be good. My payment kept getting declined. Had to log using my phone browser. Order went they easily. No point in keeping an app if it won’t do what the website does.
So easy to order! 5/5
By L. Meetze
With three taps, my contacts are on its way to me!
I usually call to order my contacts because this company has WONDERFUL customer service agents on the line that you never have to wait longer than 47 seconds to speak to and they are super friendly, answer all of your questions, very knowledgeable and helpful in providing you with the best offer and all available options and never pressure you one way or the other in buying products you’re not interested in (many companies try to upsell and make you feel guilty when you decline the offers), but I decided to order my contacts via the app this time! As predicted, everything on the app is user friendly— you can just take a picture of your prescription, enter your mailing info, and with just one click they’re ready to process your order and ship it out to you! I cannot say enough nice things about this company. My entire family orders contacts from them— very reliable and superb customer service!!!
Ever received a refund 3/5
I love the convenience of one 800 contacts but I’m very disappointed that you have to go through so much to get your rebates I have yet to receive a rebate just don’t have the time to go through all the steps probably why they make all the steps
Easy Peasy 5/5
Great service and quick
Quick & easy 4/5
I just loaded the 1800contacts app & it was so easy to do and reorder. This was so helpful since we’ve been traveling and I need to send my order to different addresses. Thanks for excellent service!
Great customer service 5/5
Their customer service is great! One time I received a bad box and they overnighted a new box no questions asked. I like being able to text the customer service (super helpful when you have a crying baby!).
There wasn’t an area to add coupons. Thought I could save a little more money but it placed my order without the coupon code:-/
By Lemus M
Very easy to make order im very happy
1-800-Contacts is a lifesaver and so easy and fast to use.
Happy customer 5/5
By Sra Ruelas
Very Happy customer, very efficient and fats with my orders all the time. Gracias! 1800contacts
Super Easy to use 5/5
It’s really easy to use. I like ordering from the app rather than the website
So easy 5/5
I love that now I can do eye exams online, have a eye doctor review my exam and have contacts shipped out to me in 24 hrs! Thanks so much 1800 contacts! I will be telling all my friends about this!
The best 5/5
By Mk Mesmer
I always use 1800 contacts until I’m forced to get an eye exam!
The App Rocks! 5/5
By 4-eyes forever
I’ve always found 1-800Contacts to be a seamless way to order contacts. The phone app makes it even easier!
I love this app! 5/5
It is so quick and easy to use, and if you have to call the reps at 1-800-contacts are the NICEST people ever. I don’t know how they find and keep such perpetually happy and helpful people.
Fast, easy process! Remembers all your info! Took me 2 minutes to order new contacts!
Awesome!!! So fast and easy!
Fast and easy 5/5
1800Contacts makes it easy to order with verifying prescription. App is easy to use and shipping is fast.
Love 1800 Contacts! 5/5
I've been wanting to write a review for a while now. Honestly, in all of my experiences ordering from 1800 contacts it has always been very pleasant. The people are so helpful and patient. And I get my orders delivered so fast! Each time I am impressed and left feeling grateful and happy. I recommend 1800 contacts to all my friends and family :)
Fast and Easy 5/5
Very user friendly took no time
Amazing company 5/5
The company saves me so much time by doing everything online! Will always use them!
No hassle 5/5
By Aracely Marquez
Very polite and helpful costumer service, ordering my contacts used to be what felt like the most boring, time consuming thing to do on my day off. This service is the best! Thank you 1-800 contacts.
If I don’t know how to get rid of those badges notifications get disabled. 2/5
5 stars 5/5
By Awesome Tom peace
I tried another contact company and was so pointed. I'll never switch from one 800 contacts again.
By The truth will set u free!!
Easy to use.
Super easy 5/5
By Recommended to everyone!
1800contacts makes everything easy
Upgrades and loyalties? 3/5
I've been a customer for over a decade, and can't help but wonder where are the new colors this year? I've always been excited to see the newest additions of awesome looking pigments, and possibly lower prices on older items? Besides that, I have lenses I paid very good money for, that are stacked up in a drawer because I can't wear them. Same brand, same power, but are so uncomfortable or blurry that I cannot use them. I'm ordering the same amount listed for a discount, but because I'm getting them only for one eye, I don't qualify for a discount. And why is it that the last order, the lenses for my left eye were unwearable, but the other eye was fine? Can I still send them back? Nothing wrong with my eyes, the lenses for my left eye were bad.
Amazing app 5/5
Super simple. I used an Rx and they verified with my doctor. Even when I didn’t have an Rx I was still able to get the prescription off the contacts I had with me and then they did the rest. They do have my brand. My prescription change so frequently so it’s nice to just be able to input the new info into the app and then let them handle the rest. Honestly I’ve been really happy with this app and I’ve been using for about 3 years. Ive never written a review before but I thought this one was necessary thanks for creating this app, it’s literally the most important app I have on my phone.
So easy! 5/5
2 clicks! It is just that easy after you get the ball rolling.
Works well if I can sign in. 4/5
By The rickshawme
Sometimes the app doesn't let me sign in despite being able to log into the website. Really convenient re-ordering though.
1st time hearing about the app this is great literally one click away thank you.. 🤗
Thank you! 5/5
So convenient and free shipping! Love this and will never use anyone else!
Fast, good prices and easy to use app.
Best way to order contacts 5/5
I love this app and service. It is quick and easy to order more contact lenses.
Ordering is quick and easy 5/5
By Matt dayo
Took me 10seconds to order again
Easy & convenient 5/5
By Laurie Messer
Easy to use, especially attaching picture of prescription
Great app. Technology to import info and use camera for CC is perfect.
Great app! 5/5
I don’t have to go In to a store and pick up my contacts, and I still get great warehouse prices!