POS APP 1/5
Keeps logging out. Horrible interface. Not user friendly at all. Total POS, big waste of time.
App won’t let you log in 1/5
App won’t let you log in. I entered my information and nothing happens. I’m able to login via Safari-but not the app.
Can’t login... Fake app? 1/5
Should have read the reviews before I downloaded and tried to login. Can’t login. Is this a fake app?... I mean, why wouldn’t aetna fix or remove it until it’s fixed. I changed my password online.
Will not let me login 1/5
I am registered online at the Aetna website and can login with no problem- but not this mobile app.
Doesn’t Work at All 1/5
Wasn’t able to log in at all, followed instructions provided by app and nothing happens. It cycles like it’s searching and then clears my info and stays on the same login page.
I would like to log in. It’s not letting me log in after entering my information.
Really can’t Login 1/5
I thought the other reviews were a stretch, but no, they’re all accurate. Completely unusable app. if you can’t login. No need to download this.
How can Aetna not fix this... 1/5
With nearly all reviews relating that clients cannot log in, coupled with a 1.3 rating, Aetna needs to rethink the relationship with whoever they contracted with to develop this worthless app.
As others have said, the login does not work via the app although the same credentials work online
Log in 1/5
By Moha Othman
I can log in online, but I can not log in application.
Not Able To Log In 1/5
Very bad UX as I’m not able to login at all. No error messages or any other indicators provided. This App is useless to me.
Cannot get past login 1/5
Bummer app. Can’t get past login even though there is no error after you select login.
Will not let me login 1/5
I enter my login information and it does not allow me to log in, it does not register that it is incorrect or prompt me to locate an clacking... just as if I entered nothing. No new page or anything. I log in online (Safari, as well as other Aetna apps) with my login info just fine. But this one, a dud.
No functionality, unless you like staring at the login page 1/5
As others have stated, the login screen just keeps flashing… No functionality whatsoever.
Did absolutely nothing 1/5
Extremely buggy and stated that my account doesn't exist after multiple attempts.
Pretty useless app 1/5
By Ngrateful nbred
No functionality whatsoever.
Won't let me log in. Crap.
Still can't log in
No good 1/5
Never could sign in
Your app doesn't work for me 1/5
By I want to scream
I'm using an iPhone 7+ 10.3.1 and this app will NOT let me sign into my Aetna account. I've deleted the app and reinstalled it but that didn't help. Very frustrating because I frequently need to sign on via phone instead of my computer.
No New Jersey registration Support 1/5
I have Aetna Better Health from New Jersey and this app nor the website does not have the choice listed for New Jersey Members to register.
Also can't log in 1/5
Junk. Waste of time. Can't even log in.
Dont download it its a fake app 1/5
Log in not even possible 1/5
This is embarrassing for Aetna brand.
Wont log me in 1/5
By Usman r.
App does not log me in
Log-In does not work 1/5
Cannot log-in despite account not created. Useless!
Can't log in 1/5
Can't log in at all. Credentials are correct and work on the site/old Aetna app but this one is broken.
Why roll out a new app if it's not even going to work?
Not working yet 1/5
By Aetna FL
Not able to log in. Looks like it may not be available for all aetna areas but there is no information or error messages. Login screen just keeps asking for credentials when you try to log in.
Not working 1/5
Can't login into personal account...
You can't even log in, so the app is useless right now.
Can't log in 1/5
By Stinky fingers11111198
Can't log into app
Login is broken. 1/5
By starts with j
Can't login. Nothing else.
This App is broken 1/5
Can't even log in...
Doesn't even let you log in 1/5
By Pulse reader
This app is garbage
You can't even login to the app 1/5
By Fix it TERRIBLE update
Downloaded to have things more accessible and I can't even login
dont waste your time 1/5
(at least on iOS9) this app will not login. the authentication box will simply go blank after you tap the. login button
End user 5/5
Love the app!