App Logs me out every freaking time 2/5
For about two weeks, I cannot just stay logged into the app. It won’t let me do my fingerprint password, I have to MANUALLY type in my email address and password and it is SOOOO ANNOYING! Get it together, Amazon...
Too many fake reviews, can’t trust search results 1/5
The biggest disappointment of using amazon is the abuse of the review system. There are products with hundreds or thousands of five Star reviews, most of which are obviously fake. If you look at the users review history it’s easy to spot the fraudsters.
Sometimes different products will have the same, vague review.
I often see real reviews which point out that when they received the order, the seller offered a gift card or some other compensation if the buyer leaves a five star review of their product. Even though this os s violation of Amazon’s policy, these fake reviews are not removed.
Sometimes there are reviews for the wrong product mixed in with the product you are viewing.
Product ratings are unreliable.
A few other annoyances are:
- They removed infinite scroll in search results. You are forced to click “Next”, and shown paid ads next to the button.
- selecting any filter option kicks you back to the results ... you can’t select multiple options before the menu closes. So you must go back to results lost after EVERY SELECTION!! The only way this could be a worse user experience is if they added a popup asking “Are you sure?”
- The default sort order for Searches is to show “Featured” products first. I’m assuming this is so they can are charge sellers for a higher search ranking.
Good market ! 5/5
By Vinh Thanh Dinh
Carefully packed, fast shipping, 5 star trust! .
What Happened 1/5
By Rainbow Cookieees
What happened in the latest update?
Why is Amazon taking FOREVER to charge my card, I ordered several things making sure I had enough in my account and 3 of those out of the 4 says payment declined.
Have to hit next 3/5
You used to be able to just scroll through items while browsing and now only a limited amount show per page and you have to keep hitting next. Its less convenient. I dont understand why companies feel the need to “fix” things that arent broken. =|
New update??? 2/5
I’m not sure why the developers thought it would be a good idea to add a next and previous button for the search results. The way the app was set up before was fine. Really unnecessary of an update!
Works great! 5/5
By a fat uwu
nothing to add. this app is the same as the website, but no pop ups or anything! thanks!!
Customer service 1/5
I will not use amazon again I have been a loyal amazon customer for 9 years and recently tried to get a dress for my daughter, I was charged 4 times for the same dress and only received 3 refunds and apparently amazon thought they needed my other $17.12 more than me and I did NOT receive the dress I had ordered. Very poor customer service over the matter and I don’t appreciate money being taken from me. So I will no longer use Amazon for anything if I could rate in the negative I would.
Update needed 1/5
The sign in issue is still not fixed. I am able to login on my desktop but my app keeps asking me to sign in, authenticate and then won’t let me put the authentication code in. Just reverts back to the sign in page. I have downloaded the latest update.
App is trash 1/5
It constantly wants me to log in. Super annoying. Terrible app
Being there 5/5
I love my amazon prime when I order items and it on my front porch the next day or a day after it definitely beats driving to store and waiting in line and possibly receiving terrible service. I enjoy every part of amazon thanks for being there when I need it the most!
poor customer service 1/5
an associate canceled my order accidentally, but he did not admit it. No apology ever. He kept saying it was me who did it, but I did nothing. Very dissappointed.
Super annoying 1/5
Thanks for literally having it be impossible to reset your password unless you have two phones or a computer and thank you for wasting my time. Smh
What happed m? 3/5
My order history is gone. My wish lists are gone. Seems like the new update ruined the app.
By casual player 2
This app makes shopping amazon easier to shop and buy things on the go loving it
Great so far 5/5
Notifications tab came back!! Thanks! I was wondering where it disappeared to. It magically appeared again today. Currently I have no other complaints I can think of so I guess it deserves 5/5 for now.
Can’t even log in 1/5
Cart not showing 3/5
My cart is not showing the number of items in it. Please fix. Otherwise o love this app.
My items either don't arrive or arrive at the wrong address or arrive late.
Very rarely has it ever been a convenient purchase.
More bugs than an anthill. 1/5
This used to be a decent app but the last couple of releases are terrible. Continually logs me out. If you have to drop the app to the background when you go back to the app you have to start over because it resets back to the home screen. Continuous scrolling is gone so quickly going through search results is impossible. Search results many times are not relevant to what you are searching for. Please fix bugs or revert back.
Horrible service 1/5
I forgot my password to my account and tried resetting it but it always sends me to verify a card I never had in the first place. It’s extremely frustrating to not be able to see my order or not cause I was already charged for it. I’ve tried to recover my password/account several times just to be stonewalled by that stupid card confirmation. 0/5 stars.
“Ask The Community” button does NOT work on iPad Pro 3/5
The “Ask The Community” button does NOT work on iPad Pro. It does nothing when you click the button so you can’t post your question. (It does work on my iPhone 6 Plus though.) Please fix.
The latest version seems to refresh itself every time you leave it which is really becoming aggravating because I lose items I was looking at, and I end up having to restart my search.
Can’t Order but normally works well 3/5
I’ve been trying to order something all day and I finally got logged in after it was glitching and now when I hit order it says still loading.....
Where Did My Notification Bell Go? 2/5
Yes I had the problem of having to relog each session, which was annoying, and my app searches turn up very different items from my online searches, but what really upsets me is after this last update my notification bell disappeared. I did not change my settings and I am set to receive notifications through the app and my phone settings. I do get push notifications through my phone but I liked being able to push the bell to check on the progress of my order. Really bummed that I’m now “bell-less.” I will change my rating is other updates fixes this issue.
Never have amazon if you live in Seattle 1/5
Living in Seattle and having amazon deliver is the worst service I’ve had. We have huge locked mailboxes and you guys still leave our purchases outside on the walkway so they can be stolen, knowing that there is a large homeless population here. Packages are stolen almost every time. Not to mention if it’s not stolen your package will most likely arrive damaged. Just recently I had a package that was supposed to be here this morning, it said it was delivered (it wasn’t) so I called and they said the delivery man accidentally marked it delivered but they took it back to the store, and would bring it back later or maybe tomorrow???? Oh and I can’t track my package now because they’re unable to change it from it’s delivered status. That package was fragile, I’m sure it will be broken upon arrival. Never have amazon if you live in Seattle.
Keeps logging out, and poor company in general 1/5
By Not a fan of google right now
You’d think that with some of money amazon saves by evading taxes and not paying their employees they could come up with an app that doesn’t need to update daily, and doesn’t log me out every other usage.
Honestly it works fine to buy stuff. But it logs me out too much and doesn’t work when I use my saved password in my smartphone. Just gets really annoying to use the app. Frustrating enough to find the app to write this.
Also, I just updated my apps yesterday and he icon in the AppStore is already showing a new update,
Sort your app out.
The end of continuous scroll, terrible move. 2/5
By J Graham J
Making us page through, a page at a time, has been a horrible update. I understand inventory is massive, and bc of that, we deal with horrible filter options. But the search is bad too, so now, if I search for toilets, then sort by least expensive, do you have any idea how long it takes, paging through one page at a time, to EVEN FIND A TOILET, bc all the things toilet related (parts, paper, seats, valves) come up first. At least before, I could FLY THROUGH these options quick swipe after swipe after swipe after swipe... Amazon will definitely lose sales from me due to the inability to effectively shop efficiently. If you’re going to end continuous scroll, improve search and filter, so we can use real parameters to find what we’re actually looking for.
This is awful 1/5
If I could give this less, I would. They don’t give you all your options.
Waste of App 1/5
My app will only work a couple times after installation, after that I always get the no internet connection message. ALWAYS. Frustrating for such a large company to not be able to offer an app that works properly. This has been going on for years.
No internet 1/5
No matter how long it’s been since I’ve had the app, or how many times I delete it. Everytime I download it, it always tells me oops no internet. Lame as ever! I’m on my mobile device and my service always works.
Wish lists! 1/5
By Best update ever12345
What did you do Amazon? Changing the way we saved wish list items was a horrible idea. Whoever came up with this heart update instead of holding and dropping needs to be demoted immediately. Please fix this. We also need Amazon smile ability in the app as well. Update 4 months later and this continues to be an announce. Bring back the drag and drop!!!!
Keeps logging me out, no continuous scrolling 1/5
By Private Aviator
Every time I use the app I have to sign in to place orders or view account info. This may be multiple times within an hour if the app is jettisoned in the background.
Was working fine for years and then suddenly broke. Trying a reinstall to see if that helps...
And why take away continuous scrolling? It is making it harder for me to buy stuff. Is that what you want?
Good App, but adding Smile would make it Great! 4/5
I use my Amazon app all the time - in my opinion, the only thing that would make it better would be to add an option to use Smile. The Android app has it so I’m not sure why iOS hasn’t added it. We support our son’s school by using Smile and would love to be able to access it on the Amazon app. Please add it!! I promise I’ll shop more! ;-)
Update deleted ALL of my shopping lists! 2/5
I had various lists for different areas of my house (bathroom, bedroom, living room Ect) the purpose was to buy things to make the living space a lot more organized! Turns out the app updated and deleted the lists and with it the countless products I had found worthy to add! Complete and total waste!!!
By Zack Daddy101
There’s still no way to log out or switch accounts!! I waited a YEAR to try it again. I’m going back to Safari. I’ll try another year.
I love it 5/5
I love this app it is very fun just to look at stuff and buy stuff sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo yeah! Skskskskskkskskskskskskskskskkskskskskskksskkskskskskskskskskksksskskskskdkksksksksksksksksksskskskksksskksksksksksksskskksskskskskksksksksksskkskskskskskskkskskskskskskskkskskskskkskskskskskskskskskskskskskskskksskskskskskskskskksskkskskksksksskkskskskksksksskkskskskskkskskskskskskskkskskskskskskskskkskskskskskkssksksand I oppopppppppppppppp! Bye y’all good vibes yes and I am a vsco girl!
This version still have sign-in issue 2/5
After I update to this version, I started to experience continue sign-in issue, it was not happen before.
Simple things just don’t work 3/5
Just received a watch for my son. We were setting it, and he wants the alarm off. The directions are wrong, so I was going to post a question. I can click the button to post a question, but nothing happens. It crashed the other day, after I spent 5 minutes sending a message to a vendor.
I really miss cool features like Package X-ray that let you scan the shipping label and see what was in a package. It was fantastic at Christmas, because I didn’t have to open boxes in front of the kids.
Lots of cool ideas have been frittered away, and now we can’t even seem to do the basic things. I think we’re headed for a 2 in the near future...
so frustrating 1/5
it keeps logging me out! can you please fix this! otherwise awesome app but this is extremely discouraging to shop!
No Amazon Smile Functionality 1/5
By Another Review By Me
My charity support is important to me. Your app does not allow for Amazon Smile Donations to my charity from my purchases. You updated the Android app for Amazon Smile functionality. You need to get the iOS done quicker than this. I don't use your app on my iPhone because of this massive flaw. When you fix it, I'll consider using the app.
Filters and Refresh rate 1/5
The past month or so:
-You can only filter one thing at a time
-The app refreshes if I leave it for a quick text.
- I lose all my search progress and have to start all over again every time I leave the app even for a few seconds.
Can’t Authenticate My Account 1/5
The app used to work on my last phone, but on my new iPhone I can’t log in. It asks me to authenticate my account by either a push notification or text message, but I never get the message and therefore can’t sign into my account. It’s dumb because there is no authentication required for me to sign in with a web browser. No idea why the authentication messages never reach me and customer service was unable to help.
Needs a update! 1/5
Amazon keeps declining my payment and bumping up my shipping a week up every day!
My cart keeps getting deleted! 1/5
The app is still asking me to sign in constantly, and today I spent hours carefully selecting my entire gift list for Christmas only to come back a few hours later and find only a Mr Potato Head in my cart. Om from customer service is “very sorry,” but that doesn’t help, and he can’t fix it either.
Didn’t fix issue, just moved it 1/5
To look at order history the app requires to log in. Can’t though because every time I switch to get security code from Authy and go back into Amazon app it starts all over again. So frustrating.
Amazon delivery “guaranteed” is no longer guaranteed, and you can’t do anything about it 1/5
The last 4 items I’ve purchased all came late, and got a notification the night (within an hour of two) that they were due. I apparently made the mistake to choose the “ship together on same day/least amount of deliveries”, the item that showed a later date was delivered after the time deadline, but on the right day at least, and the item that I decided I could wait two extra days on was never delivered by the fifth day of ordering (prime item). I ended up having to go online and scrolling through help FAQ’s to get in any contact about the delay. This has happened on the last two things I order, even when selecting the standard prime delivery date. The worst part is you get a notification saying you can “return it” if you don’t see it by the third day after it was suppose to arrive. On top of that, good luck not wasting time while you experience the hassle of contacting Amazon as the tracking goes dead or even says it’ll be there and then doesn’t show and you get another “delayed” notification. Needless to say, I’m cancelling my prime.
Works, but no smile.amazon for iPhone 4/5
There are instructions indicating that you can now use Amazon Smile in the app toporivde donations to the charity of your choice, but the option appears only to be in the Google App Store and not available as an update for iOS.
Fix your app 1/5
Amazon really needs to fix their horrible app, verification is so stupid; it never works. NEVER get it together we pay so much already.