Can not select text anywhere 1/5
The app needs to be better than the website. Right now it’s not. I have more functionality on the actual website using safari than this thing. Unacceptable from such a large company
Hate the new version 1/5
The old interface was nicer. In the new ui, can’t select tracking number and cut and paste into safari. :/ so now have to manually type it each time. Same with description. Please bring back option to select text.
Where is app support on the Amazon web site? 1/5
By Joe Pix
This morning the app keeps shutting down trying to do a search. This is on a newer iPad Pro. This is frustrating because I almost exclusively used my older iPad to shop Amazon. But worse is using the web-based site to try to report a problem. And I don’t want to fall back on my iPhone because I really do not like to recent app update.
Every time I search for an item and start to scroll, the app crashes on me. That’s making it very difficult to shop!!
Needs improvement 2/5
Please allow facial recognition to sign into the app. I hate having to put in all the info every time.
App is closing by itself 2/5
I do not like the latest upgrade. I can no longer go to the reviews by choosing them, I have to scroll all the way to the bottom. And today when I was taken to my search results, the app closed itself.
Pleas go back to how it was! 1/5
This new update is terrible. I use to be able to quickly grab my phone and quickly pull up an item and buy it. Not any more!!! It takes so long to load, that I give up and say forget it. And just go to the store in person to buy it. I wish you could go back to how it was.
App needs updates! 3/5
This app for iPad even with all the previous changes does not address that this app does not have all the options that like the android mobile app does. Why can’t you duplicate the Amazon browser version of amazon? This app under customer service does have the buttons for chat with agent or call an amazon agent! Can you make this app look like the actual amazon browser version or like the Android version of the amazon browser version?
Hate the new updates. 1/5
I can’t navigate easily. Amazon has had the same navigation layout forever. This may be an attempt to streamline and make more user friendly your interface, but I does exactly the opposite. Please change back.
App keeps resetting 1/5
When I try to search something, app shuts down and kicks me out. Worked great before, now all of a sudden, this.
Update is terrible. Put stuff back where it was. Too cramped now don’t like it.
Needs a fix 1/5
Crashes on iPad Pro a few secs after searching for items
Service not up to par 1/5
I have been a amazon prime member for several years. I recently combined prime memberships with my wife. Then, I found out that prime music is not available to prime invitees. It’s a terrible way to treat your customers.
Horrible scam 1/5
By maria camila arroyo gallego
I was shopping when I noticed something it said I had 25 items and was charging for Items I never had in my list
By Joshua 856
Please very low prices and keep updating the app
Satisfied customer 5/5
By Haylah Hucks
Such an amazing shopping app!!!
Frustrating - not user friendly 1/5
While using the app my friend commented how much she hated this app. Then I realized, me too! It’s harder to search and navigate than in a browser, and too easy to get deflected to some unwanted ad or page. Up your game amazon.
Bug...ask question button not working 3/5
I'm trying to post a question for a product but nothing happens when I click post your question
No copy and paste, no way to submit feedback 1/5
By hutch CB think chinch
I have been unable to copy the tracking number to get more detailed info from whoever is shipping. I went through the link to submit feedback, but there is no send button....
By bobobobonalchqmdoab d
Amazon tells you when a package is expected and then it won’t show up when they tell you it’s expected. I have prime and it’s definitely not worth it. Save your money.
Clunky and limited 2/5
Despite what they say on their website, I can’t activate Amazon Smile on the app. Search and listing functionality very limited. I find myself using a browser more often.
Pay on delivery 3/5
By tint sai
Please keep pay on delivery by keeping safety measures
Hate the new version 1/5
Shopping cart has always been top right. Now it is at the bottom. Fix it.
Bad updates 2/5
For one, I can’t even copy the fedex tracking id anymore. How am I supposed to track it?? Lol especially in this covid period where extended shipping isn’t unusual
Won’t load my info after the update 1/5
After it updated recently,, since yesterday it won’t show any of my orders or what’s in my cart. There’s zero information on my account.. It works fine on the website but the app is totally different. Please fix this
I hate this feature ugh 4/5
Oh my goodness. Why like three months ago we ordered a 30$ item. Ok so it will be here in two weeks that’s fine 2 MONTHS later still not here. This is horrible but okay. Also this was a package with toys in side but if it was delayed because there were more important items to deliver that’s fine. But why when we ordered a similar item did it come EARLY when they are the same type of thing that’s stupid. But hey you got a lot going on I’ll cut you some slack. But then it said it was going to be here June 1 fine. June 1 comes by no package amazon says it’s going to be here tomorrow and if it’s not here by June 5 we could reorder or get a refund.Fine I really want this thing so I’ll wait today it disappeared poof gone we can’t get our refund yep that’s just peachy!
Edit this was fixed thankfully so better review
App is ok, not impressive nor troublesome
What happened! 1/5
Ever since the latest update, when I navigate to “My Order,” it takes for ever to load; when it does, it’s completely skewed. What happened! This update has made the app useless!
This is an amazing app i dont know why people are saying its bad its amazing
New amazon app design is terrible 1/5
By Ray of life
The new design is terrible . Why not make it easier for customers instead now need to look for you list and orders etc. bottom bar idea is horrible.
From bad to worse 1/5
Can’t click on reviews next to the star rating at top of screen. Can’t expand reviews written by others. Using an IPad.
Love amazon the best app ever 5/5
WRONG ADDRESS 1/5
Gave my package to a “resident” at wrong address. No picture like they usually do after it’s been delivered. The amazon employees around my neighborhood has NOT been caring lately about packages being delivered to the right people. Thank goodness my neighbor walked down to give me my package for my daughters. First my package was stolen, then it was delivered to wrong address .. and now same thing AGAIN.
Just shop else where. 1/5
Order something Tuesday with 2-day shipping. When ordering it says be delivered by Thursday. After placing order they change date to Sunday. This uncles paying 12$ for 2day Shipping. This is the 3rd going on 4th time amazon does this. Not for one product being tardy or out of place but whole order is late. and they seem to figure this out an hour after u pay. When u want a refund it’s 7 days.
The New Layout 2/5
By Soooooo goooook
I definitely do NOT like the new layout/look of the Amazon app. This has made it so much hard to navigate. I can barely find anything anymore. All I wanted is for you add the drag and drop list feature back not change the whole app completely. Please change back to the old layout.
BOO CAPITALISM 1/5
By sister shook
jeff can not eat this pzzzy
Garbage app 1/5
This used to be a great app, unfortunately each update brings a new issue. Current problems are as follows:
- Everything in wishlists has been shrunk so that it is barely legible
- Search is pretty hit and miss
- Dropdown for Manage Prime Membership doesn't work
- No copy/paste options, which makes searching all the more difficult
- What's the deal with being able to clearly see all reviews? Why do you hide reviews from outside the US? Why is it so difficult to access all reviews?
- trying to expand answers to questions now resets the page
Stop deleting my reviews.
DROPSHIPPING CENTRAL 1/5
Be careful with Amazon. Most of the sellers are using AliExpress to send you products. Why pay these chumps more money on products they get cheap and resell to you on AliExpress.
This is so bad because they deliver it to you and it’s not what you want
No customer support 1/5
I am stuck on changing my phone number without OTP requirement on my old phone number (which is off) - since I changed my phone number. I cannot even contact customer support - every time I load the page, it’s shows an error message with the image of a yawning dog.
Copying Tracking Number 3/5
Miss having the ability to copy the tracking number from the app so I am able to lookup on carrier’s website.
Estoy molesta 1/5
Estoy teniendo problemas porque no me deja entrar a mi cuenta a pesar que la contraseña es correcta y mis pedidos no vienen
New App does not work as well as the old one 2/5
In the new amazon app, for some reason when i have items in my cart and move to shopping items and then back again to cart, the screen goes blank and does not do anything. I have to kill the app and then open amazon and go to cart just to check what items i have in cart. Can somebody fix this? Also, we have to longpress the tabs at the bottom to go to that screen or show the more options bar. It does not work very well and sometimes does not do anything when clicked. Please help fix these bugs.
Getting so much worse 1/5
From the app to the service, it’s turning into alibaba. There’s no accountability. Better luck and prices elsewhere
Dumb designer 1/5
By Cross youki
It’s so dumb, the 2 most used applications is no where to be found! Like messages and smile. You literally have to go through portals to find it! Like hello? I’ve missed messages for weeks and months because the app didn’t show any message notifications. Only until I logged via website. When I want to change my donation, I went through every area to find out it was in set up? What a big company with cheap stupid app designers! Must be cheaper to hire monkeys?
The Ratings Button doesn’t work 1/5
You can’t click on the ratings button. You have to scroll down every time to get to the customer ratings on iPad.
Yo thx I’m rich now thanks 5/5
Cuz I bout every thing I love this app yo bye now
Customer Service 1/5
App Error on a valid shipping address, no choice in customer service section or any kind of help available. Guess Jeff doesn’t need my business. Deleting App and Shopping elsewhere. Zero Stars, but I had to select at least one. Should be able to give negative stars