App not loading 4/5
App worked fine until a few days ago. All it says is still loading over and over.
Items take forever to load. My internet is fast and that’s not the issue please fix this garbage app.
Very helpful! I love it 5/5
By Fodase qm sou eu
I buy EVERYTHING on Amazon, it’s helping me a lot since I don’t have a car and I live far away from stores.
Anti vaccine info NO. Child sex dolls? YES. 1/5
“If Amazon truly cared about “content quality” on their site, removing Vaxxed while allowing child sex dolls to be sold on its platform for pedophiles, is not a good way of proving that point. It seems that Amazon is more concerned with caving to political pressure than they are about upholding freedom of speech and fostering an environment that doesn’t promote pedophilia. Thanks for nothing, Jeff Bezos.”
Author, Matt Agorist
Stop charging me. 1/5
STOP CHARGING MY F***ing CARD FOR AMAZON PRIME. I TURNED IT OFF BEFORE, Literally if I get charged automatically again I’ll start a lawsuit. I don’t even purchase off Amazon enough for Prime!
Y my order is getting cancelled 1/5
It keeps saying my order got cancelled can u please fix this!!!!!
Now rated 17 age restriction means can’t use it. ;-( 1/5
Was a great app until they limited it to 17+. We use parental controls for all our apps and now no one in our family can access the Amazon shopping app from our phones. Walmart app still allows 4+ age rating.
Excellent App but... 4/5
Latest update... what happened to the “list items” that were located on the bottom? Now it’s GONE! I can easily drag the item I’m currently looking at to that list on the bottom instead of going to account/my lists...
Please PUT THAT BACK!
Aquí te roban el dinero así que si quieren no ser robados no se metan a comprar en Amazon. Com
Good app that still needs work 3/5
First-please make a Amazon Smiles APP!!! What’s the point in me using an app if I can’t use it and participate in the Amazon Smiles program!
Then re. the app: I generally find what I’m looking for, but I am tired of getting thousands of results that I don’t feel are relevant. Sure there’s a ‘did you find what you’re looking for’ at the bottom, and yes, I generally do. But sometimes I want to see more RELEVANT results for comparison purposes.
Dear AMAZON: Please add a way to make certain key words required in results so we customers can tailor our results better for us since you won’t. Also add user controlled comparisons. Your preselected comparisons are not always relevant.
Please read! 4/5
Amazon is a great app! Totally love it. I do have my downfalls with it but they definitely make up for it. Most sites when you don’t receive a package they make you reorder or just ignore it. Amazon will replace the item!!!!!!!! Great app
Slightly annoyed 3/5
Please let us swipe through the review photos. I hate clicking and going back to individually see each picture on a full screen!!
Videos have suddenly stopped working 1/5
By Mansa G.
Not only can you not use Amazon smile if you use the app, but since the last update, videos have stopped working too!
Crashes often 1/5
By Teena Deena
Initially when I downloaded this app, it worked great. The maneuverability was easy, bottom line, there were slim to no issues. However, now the app constantly crashes, and there seems to be some changes (more in line to searches and the display) that seems to go back and forth between the newer and older version. What I have observed with the newer version is the filter option where you may have to go through more steps to get to what you want and the pay option is on a slide bar that clicking a button. I didn’t mind the change, but the consistent crashes is counterproductive.
Been trying to cancel an order since last night . Keeps saying Error
Please update new version for iPad Pro 11 3/5
Every time i get in that app it takes forever to load, then when I search it takes forever, and the “still loading” words come. Literally everything I click for the past ooo 2 months i have to wait forever for it to load. It’s not my service either.
To whom it may concern, I did not grow up using phones or computers to do my shopping. I just started using Amazon I think it’s one of the greatest things for shopping. My main concern is security and passwords and email addresses. I do not like staying in an app that has my security without logging out. This app needs fingerprint identification or another way that makes it simple to login and out. Thank you very much. I hope this helps.
I buy a lot of things for my business but can’t AirPrint a receipt from my phone....they tell me to chose desktop version on my phone ...yet there isn’t a place to do that! 🤨
Rude !!! 1/5
Costumer service is so rude and unhelpful if I could rate 0 stars I would
Issues with App 1/5
Hi I’m having trouble with the app.. I haven’t been able to use it as it always prompts me that I’m offline. I’ve deleted it and reinstalled it several times and I’ve also tried to use it off and on with the WiFi and still no avail.
Please let me know if anyone else is having this issue and how to solve it
Never can connect to internet 1/5
See title ^
Amazon Smile? 1/5
Given I order from Amazon using the app, why doesn’t the app connect to, or provide the option to connect to, Amazon Smile? I realized I’ve been placing orders via the mobile app but my Amazon Smile charity isn’t getting anything from the purchases. For that matter why do customers have to select the option for Amazon Smile repeatedly once customers have elected to enroll in Amazon Smile. Really, type a different url just to connect to Amazon Smile?? How about keeping customers continuously connected to Amazon Smile when they connect to Amazon? Or even provide the option at checkout, like on the Review Order page? [I’m not even getting paid to generate these ideas for Amazon to enhance user satisfaction. Ha!]
Amazon is great! 5/5
By Yasmine J
I never had a bad experience with amazon, they will ALWAYS help you out. If you haven’t received your things they also refund money back or send another. No stressing with amazon over my packages!!
Great app 5/5
It functions well
Items listing is zero stars 2/5
The way they list items for purchasing or interest is extremely poorly set up.... You will have to scroll down a listing one item at a time, and there’s no way of making item comparisons at all !!! I wouldn’t even have this app as far as I’m concerned it is more of a hassle than any thing at all!!!
Seeing Amazon product on Facebook 1/5
By FB advertising
When I see a product advertised on Facebook & I click on it, it doesn’t take me to the product advertised; I have to find the item I am interested in. It is aggravating!
Please add Amazon Smile. 5/5
By Number 1 of many.
The browser has a feature called Amazon Smile which allows you to donate part of your purchase to your favorite charity. It would be nice to be able to do the same in the app.
Today’s deals 1/5
By A wanna be shopper
An item advertised on FB by Amazon, as TODAY’S DEALS with box marked “SHOP NOW”——well if you click said box, THAT WILL BE THE FIRST PAGE TO OPEN ON AMAZON———
RIGHT???? WRONG!!! WHYYYYY NOTTTT???
Can’t log off 2/5
By Blue Tudor
I love my Amazon Prime, but no way will I keep the app. Why make an app that I can’t log out of?
Doesnt support iPad Pro screen 1/5
The iPad Pro 11in screen has been out for quite some time yet the amazon app still doesn’t support it. Not any fun to shop in letter box mode. Take up the whole screen!!!
No iPad Pro support. 1/5
It has been 5 months and still no support for full screen, the prime video has it so why didn't the main Amazon app have it?
Data will not load 1/5
For the last 2 or 3 weeks, I can’t get data to load. I just get the “still loading...” message or their dog image saying “something went wrong on our end.” I have even uninstalled and reinstalled the app. Still no luck. Please fix this!
Hate the update 2/5
For over a week now I have been unable to scroll an entire page. It will go through maybe 200 items then just stop. Doesn’t matter if I’m on warehouse, daily deals, or my own search. This is most irritating. I’ve signed out then back in; I’ve deleted and reinstalled the app. Nothing helps.
Why make this hard? 1/5
When you post an item on Facebook, and I click on it, why not take me to that item, like other retailers do? I don’t want to bring up this search page and go thru hundreds of options, I just want to see the item you advertised. Not smart marketing, in my opinion. And then I have to go back and get the name and number to do the search. Surely you can handle that.
Needs a Forward button. 4/5
I use the app a lot, and it’s great for shopping, but I get frustrated because of the combination of no forward button and slow response. If I have gone to several screens looking for something, and want to go back one screen, I hit the back button. Because of slow response, it looks like I miss-hit the back button. I instinctively hit it again and I am returned back to the beginning screen of the session. I cannot forward back, so I am forced to try to recreate my previous searches. Ugh.
If no forward button, I need an instant indication that back is actually in progress so I won’t be tempted to hit back again.
Or, stop going back to the beginning with two presses of back.
Log in and log out 2/5
Need to implement thumb print quick sign in and make it easier to log out without having to go into settings to log out, thank you
Hugely dissatisfied 1/5
I ordered a pack of false nails in the middle of January. I was told they would arrive at the end of February. It is now the end of March and I have no idea where my package is.
Search doesn’t Work 1/5
For a multi billion dollar company like Amazon , you would think they would have the best app , however they have the worst .
If you search for something , you are shown a bunch of items that don’t even come close to what you are looking for and when you are looking for — a TOY (for example) and you narrow your search as to what department you want to look in and you punched in TOY 🧸 department , I am shown few toys and a bunch of clothing items and a bunch of books 📚 , a few toys yes , I but there is more items in the search that I am NOT looking for than than there is of what I am looking for.
So if you don’t know exactly the name of the item you are looking for you probably won’t find it .
If I search for the name of the item WOW , 323 items pop-up .
This app is Making AMAZON look like an amateur company , not the multi billion dollar company they are . They are looking pretty dumb to me .
A lot of multi billion dollar company’s don’t really care about their customers and I can see AMAZON doesn’t respond to the customer reviews either (just your typical billion dollar company) I wasn’t expecting much , and I thank you AMAZON for NOT DISAPPOINTING me on this one too .
Not full screen for iPad Pro 12.9 3/5
Why can’t devs utilize the entire screen?
I wish 4/5
I wish there was a dark mode like YouTube has 😐
Best Place to Shop 5/5
You can find all you need. Prices are ok and you can always find information for all the things you need. I have bought many things and the products are great and if I don’t like it I return it. Hope you try it you won’t regret it.
Garbage app 2/5
When you search for something you get a really limited selection of results and it’s impossible to find anything else. The app also is terrible at looking at pictures in reviews, it will jump back to the previous page between pictures so you have to scroll down over and over and over again. I just deleted it from my phone and will use the web browser in the future.
Double mattress inofia queen 1/5
By Very Unsatsfied
I was Sent damaged merchandise in the box ,did the protocol procedure straight through UPS on instructions how to return merchandise...used Amazon tracking to make sure is was on its way to get returned...hoping to soon receive my refund ...everyday as of March 15 I was checking to make sure it was on its way to be returned as it was in transit once they receive it I would receive my refund...an I see UPS pull up delivering a mattress in plastic this time.on March 22...Amazon tracking never changed expecting to receive refund now it says mattress was delivered on March 6th again I call customer service this time asked to speak to a supervisor seeking some solution with no results or refund only to be offered a $5 dollar promotion on a $209 dollar mattress who’s at a loss...Terrible Service have simple lunch boxes on order an I’m hesitant with that order I don’t even want the headache an stress how will I will receive those...CAN I GET SOME ASSISTANCE!!! Actually I want no stars on this unresolved problem?!?!
I can not search items from photos. 1/5
After update my APP, I can not search items from photos. It's always shows " stlynape", and there is nowhere either I can switch it to photos or close the stupid "stlynape". I asked amazon customer service, no answer either.
Not good 2/5
The app lacks usability and contains bug (ex. when scan credit card, it doesn’t apply scanned info). As for such giant like Amazon it could be made better
Needs better payment control 2/5
I thought amazon was like eBay. On eBay when you purchase something they automatically take the money out your account . On Amazon they took the money out of my account in small amounts for one item. (So if the item was like $20, it would take $4.50 out one day, then 6.50 out the next then $9 the next) but when it was time for my item to ship it said i needed to update my payment method as if I never paid at all.
Bad Service 1/5
Okay so I ordered scrunchies off of amazon on Sunday March 17th and it said it would come in today March 22nd. So when i got home today there was no package. So i checked my Amazon app and it said it was coming in on Saturday tomorrow March 23rd. OK so I’m already upset because my package is supposed to come in today and it did not. So then I check the app again to see when it’s coming in or if it’s been shipped, because it has not been shipped yet. So I looked at the app and it said it was coming in on Monday; however, before it said it was coming in on Saturday. So I’m very upset with this because I ordered something on Sunday though supposed to come in on Friday today, then it said it’s coming in on Saturday tomorrow, and I was coming in on Monday. so my advice is that if you want to order something off of this app use Amazon prime because it is not very good with the app also order it on the laptop.
Horrible on new iPad 11 1/5
Apple should remove this app from their store, since Amazon is either unable or unwilling to accommodate the screen sizes of the newer iPads. One of the wealthiest companies in the world must be contracting their programing to the lowest overseas bidder. Kind of makes one wonder...