Doesn’t say trans rights. 1/5
I’m transgender ftm and I am going through a name change. Amazon doesn’t have the option to chance the delivery name and stuff
I only ever see “sponsored” items now 1/5
If this is not fixed, I plan to delete this app & do like my other friends & family who left because they hated feeling manipulated. They’ll show me 100 wrong items that do not match my search before i can get to a single item that matches my query. Keep it up & vote to tax you too Amazon.
Fatal servicio de Prime ahora 2/5
Tienen el descaro de cobrar la membresía Prime cuando todo lo que uno necesita lo mandan 15 días después ya nada hay prime de un día o dos como debe ser y si no pueden hacer eso mejor no cobren la membresía
No products. Just ads. 2/5
New update eliminated all relevant product content showing me nothing but ads now. I appreciate the ads though. It shows me all the products I’m NOT going to buy since amazon wants to shove it down my throat. What happened to all the actual products? The mobile app is ALL shows and music. No thanks. Erasing my account.
i love amazon 5/5
amazon is the most convenient online store there is. It literally has every product i want wether it’s real or a dupe. and the shipping is extremely fast. Whenever i want to buy a product i always go on amazon first because i know they’ll give me a good price on everything with good quality stuff. Highly recommend amazon!!
By La Pandora 5
Why are you no longer showing items that are related to the item that you’re buying??? That was one of the most helpful features. I don’t want to see a list of sponsored items. You guys really need to do user testing because none of your new changes make sense. Customers don’t want any of this. We don’t want to see a bunch of movies on the home page. This is not Netflix.
Also.. In a time like this why are you only selling needed products to government and hospitals??? They already buy from large Chinese corporations and warehouses and can find things anywhere if available. The regular people don’t have the privilege of doing the same thing. Think about the people that support you on a day to day basis! It is already hard enough finding items in stores!!!!
Filtering is tedious 3/5
I recognize this is a minor inconvenience. But the filter setting in the search is incredibly annoying. On the website you can set all your filters (I.e. price, department, rating, etc) and then search. But the app, you can only set one filter at a time and then the search refreshes.
Do not like the new layout! 1/5
WHAT HAPPENED TO TODAYS DEALS?!?! That was my favorite way to shop! Also nothing that is “recommended” is based off stuff I previously ordered, it’s just random things or prime movie, tv, and book ads.
What I’m I supposed to buy.? 1/5
Literally here trying to buy plushies for my new shelf and all of them don’t even ship like what.
App no longer supports copy/paste function after update 1/5
After the most recent update, the app no longer supports the copy/paste function. You can long press on text forever and nothing happens. All of the internal links work, but if you try to copy text anywhere in the app nothing happens. I couldn’t find any place to notify Amazon that their app has this bug.
Used to be good 2/5
I’m sick of ads like progressive showing up on my main page without a way to pick what I see it used to just be shopping suggestions which I liked but now not so much if I’m paying for prime don’t put ads in the space
Broken areas of app, not fully tested 1/5
Certain areas in app are no longer displaying properly. Please test app before releasing!
Please fix 4/5
The area to add a new gift card. Suddenly it only shows $###.## (. Can’t see history like before.
Latest update kills copy paste 2/5
All the best/ most useful features are gone! 1/5
All the stuff that made Amazon useful to me are no longer in the app!
I dearly miss these two things especially:
-customers that viewed/bought this item also viewed/bought
-now all I see is shilling of ‘sponsored’ products, most of which are not at all relevant to the item I’m looking at.
Switched me to Australian Amazon?? 1/5
When I go to order history in the app it says I’ve never placed any orders... but when I go to amazon on a web browser everything is there as it’s supposed to be. I noticed the app says Amazon.com.au so maybe that has something to do with it but I can’t figure out how to sign out or switch that... also the interface is just harder to navigate and too compact. It makes it more difficult to quickly browse for items.
Smile. I’m not smiling about it. 1/5
By Ambrosia Healer
Why don’t you have a Smile app for iPhones?! Android does. You’re losing, Apple.
Go back to the old design. 1/5
I loved going on amazon and seeing the recommendations give from my previous purchases or searches just to end up buying something. Now I go on and go straight off.
WTH happened to the home button 1/5
You used to be able to go to the home page on the app and amazon had a bunch of recommendations based off your browsing history, Now it’s all advertisements for gift cards and magazine subscriptions. The made it worse over time, a story becoming very common with tech companies.
No Amazon Smile for iOS 1/5
By shopper frown
Amazon doesn’t allow you to make Amazon Smile purchases through the app. You have to leave the app and use your browser. Per Amazon support the feature is “coming soon”.
I didn’t know they let monkeys control the app 2/5
Honestly amazon makes everything a pain like when I’m trying to view many different used versions of an item and for some reason it will only allow one item to appear
$10 credit 1/5
Ordered items....qualified for a $10credit in pantry...couldn’t order from pantry because the closed it...credit expired...I told csr that prime food wasn’t closed by them....he said u have to order from pantry by the date or it expires...I would never have ordered if I knew that...so I canceled..stay away it’s cheaper getting it other places
New Design is Bad 1/5
New design does not motivate me to shop. I open the app and then just end up leaving without buying anything. Previous design was much better.
Jeff Bezos is Satan. 1/5
The behavior of CEO of Amazon is appalling. Asking the public to donate to his employees while firing the person organizing hazard pay. Let’s put Amazon out of business. Let’s shop local!
I love the ease of the app and the push notifications. But every time a new update comes out I loose access to see any sort of deal.
I mean, it works, soo... 🔷🔷🔷🔷🔷 5/5
It is a functional app.
One Star 1/5
By Sad from Ohio
The App was so much better when it had similar items from your wish list. It was so much better that way!
Back brace 5/5
We received a package today with nothing in it. It was supposed to contain a black back brace. There was nothing in the package. Please help. Barb Velinsky at 402-630-2063. Thanks.
Never again 1/5
By Marc the Drummer E.M.N.Y,
This Ai tax theft and not a Customer rep at all being changed for 3 separate orders That’s a scam! And being I can’t get help I can’t even cancel . Last order broken speakers no refund for months because automation never told anyone not that anyone can be found to refund my money and now 3 items in cart all turned into separate orders rather than spend over a certain amount and shipping is free so taxed 3 times for shipping and products! If any humans are left my# is 516-353-7989 after trying to change it myself the keys started jumping around finally throwing me off of Amazon! I hope that Ai lets an actual person help me! How does a Corp. as big as this not even have a telephone number?
This app helps me with a lot of things now with quarantine it’s also helping not get bored with life
Doesn’t work 1/5
By one of meany
Does not work with my I-phone
It’s just something to fill a box that doesn’t work and you cannot throw away because you spent your hard earned money on it and got took
Amazon is Great! 5/5
Amazon is a great app. I love it. I use it on the go when I can’t find something in the store I need. I just add it to my cart knowing it will be at my house in a couple days. I think this app is a great addition to my phone!
Amazon Smile & new changes 1/5
I am frustrated that I can’t use the app for Amazon Smile. If an account is linked to a charity, the purchased through the app should count. I always have to put stuff in cart and then remember to check out in web browser!
I really hate what you’ve done to search pages. I don’t like that I have to switch pages. I want to scroll. The filters are really bad now. Hard to get them to work.
By (TnT) 30
Everything is expensive and it got rid of a thing I was going to get😠😤😡
I’m a little disappointed with this app 3/5
I’m disappointed this app does not include the ability to upload photos nor videos of an item you are writing a review on. You need to update this app to include uploading photos or videos for reviews. Sometimes people like myself want to see how an item looks and/or performs.
Wrong I am and late shipment 1/5
Amazon has failed to ship on the correct day and when it came in I got the wrong item and can no longer return because it shipped to late. Poor service.
Opened this week and now it says Amazon India app. WTH.
Broken, broken, broken 1/5
By George Snuffleupagus
So many things in this app are broken. Sometimes you add an item to your cart and it says it just went out of stock—but it actually DID add to cart. Lots of “select quantity” drop downs are just empty, and if you try to add these items to cart it just hangs forever. Things that were in your cart will randomly disappear. Amazon should be embarrassed to have shipped this.
I spent 45 minutes struggling to do simple things like add my new cell phone number. The prompts are not intuitive. Big contrast with the Instacart app, which I found to be easy.
iOS 13 Support 2/5
I am rather shocked and disappointed that a company the size of Amazon does not provide full iOS App support, out of the gate, when Apple releases its new, annual iOS update. Apple provides app developers several months advance prep time along with beta software, to ensure that every app comply with the new requirements to make their app compatible on release day.
Amazon you have fallen behind most other companies and developers that realize the advantages of gaining customer loyalty and new customer acquisition that an updated app can provide.
Not having a dark theme makes Amazon the blinding standout amongst a sea full of apps that look cool and are not a strain on eyesight. Hmm, maybe people would have shopped longer had their eyes not been burning from looking at a daylight themed app at night.
Needs to support iPad outside of just screen sizes 1/5
This app desperately needs Slide Over and Split View. I dont always need the app taking up the entire screen and it can be aggravating to constantly switch back and forth between another app. This is 2020 and Amazon is one of the largest companies in the world. Time to put a little effort into the app.
Bait and switch 1/5
Shipping times before checkout are short, but after purchase the change to weeks!
We need Smile. Amazon app 3/5
By Michelle in Georgia
I love Amazon and do at least half of my shopping there. However, that shopping is primarily done through the app on my phone. I would like to donate through smile.Amazon, but you can’t do that on the app. I wish they would create a smile.Amazon app so that I could shop there and have proceeds go to the organizations I support. Can you guys do that, Amazon? Or create a way through the app for us to support these nonprofits? (Or maybe they haven’t bc they’d end giving too much away to charities??)
Need to improve the app 1/5
By howie vo
They don’t tell you which is Amazon’s or third party when you ordered you know which one is which sometime the item ship from China takes so long to arrive. They dont list total price you have ordered, so it is hard to keep track your spend.
Change order 2/5
I would be nice if there was a way to change my delivery address on an order that’s already been placed. There’s an option to view/change order and when you click that it shows what you were already looking at and the only change you can make is to cancel the order.
Bug with Shopping Cart 1/5
My Shopping Cart icon shows I have 1 item in my cart. But my cart is empty. I’ve tried everything. It won’t go away. I added and removed items. I turned my phone off and on. I deleted the app and reinstalled it. I signed out and signed back in. I tried these things online instead of the app as well. I tried clearing app storage. 🤷🏻♀️🤷🏻♀️ nothing works!! Serious bug on the Amazon app!!
Not what I ordered 3/5
I ordered milk lactose free milk I got almond milk not true milk not what I ordered
App Crashes on IPhone 11 Max Pro 2/5
I am unable to use this app ever since I upgraded my phone. I deleted and re-downloaded it and still the app does not work. Works perfectly on my iPad 4th generation. How can this be fixed?