Amazin App 5/5
Best App ever!!!!
Fastest responses, Quick Tow, Great service. Absolutely a FIVE STAR APP
As a new boat owner BoatUS has been an invaluable tool. Being able to set my tide station close to where I launch my boat is amazing.
Every time I close app it resets 1/5
Every time I open it, it is logged out with no info or locations
My boating days are over. I no longer own a boat, but I find this site very helpful. I own two houses one off the Gulf of Mexico and one on the east coast. It is accurate with no drama, unlike the weather channel.
Very weak 1/5
Well, BoatUS developers couldn’t decide what exactly should their app was for, insurance sales or useful mariner info, so it came a weak sprinkling of both. The weather portion is the weakest; for example, the link will notify you that there’s a small craft advisory within a large area (like somewhere on Chesapeake Bay) with NOAA zone labels appearing on the map, but no links to those zone forecasts. You can lookup your policy number if you get the urge, but cannot read any details of your coverage.
Smartest investment ever for boating!
Sign up now
Clunky and worthless 1/5
This app is so clunky and void of information. It is worthless. This company is a joke too. I will never use them again.
So far so good. Great experience setting up policy and seamless transition with increased benefits. Competitive pricing.
no data 1/5
By boaring swirl
no data. just spinning star, no information
Boat app 5/5
By hoagie 13
I’ll use it before planning a fishing trip from now on.
Won’t stay logged in 2/5
By App freezes
Won’t save my info every time I exit app.
Horrible customer service 1/5
They have very poor customer service- agents who know nothing about water nor boats
This is a great app 5/5
By buffy iii
I always know what’s around me and I always feel safer knowing I can get help with my app. It’s extremely handy
Marine Weather 3/5
Most important feature to me is always “unavailable at this time!”
By rookie sailor
I watch it several times a day checking for changes to our local weather and always check the tide chart before the start of sailing and during the sail. A really good and useful tool!
Love the app 5/5
Easy to use
By el aguatero
Service Very fast
Excellent company. 5/5
By Edward Feliu
Awesome customer services and the best Towing services. Thank you for made boating easy life’s.
By Franklin Rooseveldt
Great app. Very helpful
Marine weather 1/5
By Lucky Boat
Marine weather forecast extremely inaccurate
Great app only negative is when changing locations you have to stop and log in.
Does not recognize my account or membership. SOL. 1/5
By Mr. Frank3
I have called to pay my bill because the app didn’t work. They took the payment over the phone and said I would get a call. No call. Have the Boat US membership and cannot recognize my account there either. Crapola.
Michael Vincent 1/5
Ordered BoatUS today and have attempted to register on the app multiple times. Needless to say, I have been informed that my email is not registered. Yet, my credit card has been charged and I have received a confirmation email from BoatUS. I am now going to head out into the Atlantic with my family, and believe that We are safe with BoatUS? Unimpressed.
Captian Tommy 5/5
Great information to have before you head to the Marina
We had to be towed today! The response was quick and very professional. Thanks for Tow BoatUS.
Linda 637 5/5
By 2 Kings26
I never worry when I am on the water because I know even though I obey the Florida/ Federal laws there is always a chance that something physical, mechanical, or an act of God will happen sooner or later. I know you are a radio call away even though I have never needed you in the six years I have been a member!
Pretty much useless as a Marine forecast 2/5
Turn on local radio, NOAA or anyone else fora better forecast. Useless
App account 1/5
The would not let me create an account so I really can not use it
Boat drifted away 5/5
My boat drifted away while getting truck and trailer to the ramp. Called Boat US and they responded immediately! Got my boat back within the hour! Great job!
Needs to be re installed often 2/5
Seems like the app locks up often requiring me to reinstall.
Not as good as it Can be 2/5
It would really be helpful to give you the expected wind MPH on the 5 day forecast so you know if you should take out your boat or not
Great app 5/5
Great app. All in one info on my boatus account, geico insurance, weather etc.
Terrific but... 5/5
I think it’s a great app. All our info on the (3) devices typically aboard. Just would like to see the tide table extended a few more days.
Cannot Connect 1/5
By Left out on water
Renewed membership and not able to access phone application. So far tech support has not responded for 24 hours after making initial call detailing problem to hot line. Was told it would be elevated; still waiting to hear back.
Please fix the login issue 1/5
The app doesn’t stay logged in for more than a couple of days even though I have the preference
set to stay logged on. It regularly reverts to a state as if I’m a first time user and I have to reset my buoys, preferences, etc. Very frustrating.
Does not populate any information. 1/5
Does not populate any information. Just a background.
Love Boats U S in Palm City Fl 5/5
Captain Woody’s towing service
Boats US is the best.
I have used his services on a few occasions, I was told they would be there in an hour, BUT 20 minutes they were there. In that same hour time frame
I was back on my trailer and off to get repaired . Great company, nice people,
Awesome service ,
I have been with them since 2002
Been lucky 5/5
I haven't had to use for a tow.
Great Service End to End 5/5
I realize this forum is primarily for App feedback which I feel is solid. I would like to also use it as a forum to provide service feedback.
Having been a member since 2016 I recently used BoatUS for the first time. Thankfully not in an emergency situation. It went smoothly from end to end across several logistical variables.
Due to water ingestion in my port transmission I reached out to BoatUS for a dock to dock tow. It was a 24NM tow.
I contacted BoatUS via the app. Received human contact within 3 rings. (Gold Star). Phone agent was well trained and with just a few questions had me scheduled with my local BoatUS POC Captain Norm. Captain Norm contacted me with 20 mins of my initial call to confirm time/date and boat info. (Gold Star).
Capt Norm arrived exactly on time as scheduled. (Gold Star). As the total distance crossed two Ops Areas we were passed to another TowBoatUS Captain (Terry?) with local repor and contact with my destination ship yard. He put us right on the Haul Out dock.
Well done to all BoatUS!
Palm Coast, FL
Very useful 5/5
By the conference room
Love the ease of use .it covers all the necessary helpful things a local boater needs very well done
BoatUS app 5/5
The best thing ever happened to boating—the BoatUS app. Smart!
To the rescue 5/5
Always there when you need them the most. Best investment a boater can make.
The tides table does not work, I used it all the time, disappointing!
Can’t see tide Graphs on apps .
By Punta Gorda MG
Thought I would try again- same result- “ Tides” will not load off home page-
App home page looks ok, but the modules
don't always load, plus we had no connection to the app a couple of times- even though we had strong signal and all other apps loaded easily.
New BoatUS App 1/5
Following all instructions it is impossible to download the new app. It continually takes me to old app that does not open. Old app was fine . It opened and did all I needed it to do.
Stuck on a sandbar 5/5
By the Reel Nauti
Super fast response. Friendly phone service sincerely concerned with our safety. Got me off the sandbar without damaging my boat. All around 5 out 5 stars!!!!!!
Really? REALLY?! 1/5
The app only works when WiFi is available. If I’m out on the water and want check the tides and can’t rely on the US Boat app to give it to me, what earthly good is it?!