My Milwaukee Trip 3/5
I didn’t know I would need to download United’s Ap to receive notifications of flight changes. I signed up with CheapoAir for updates and received none! Our flight out of Milwaukee was cancelled and we were rerouted but I had no notification! Not from CheapoAir and not from United! I don’t know if this is CheapoAir’s fault or United. Everyone that had the United Ap was notified apparently. And I’m not a big fan of United. Been stranded by them before. Loved our Alaska Air flight however!
The one thing that I liked about CheapoAir was the guy calling and asking if I wanted to select our seats. On the way back those seats didn’t matter though with our cancellation. We were at the mercy of the airline and we had our 4 yr old granddaughter with us.
Airplane tickets oasis 5/5
Like to use cheapoair because they have the easiest ways of finding and just buying the tickets. Very simple👌
SCAM!!! Do not buy flight ticket from the App you will regret!!! 1/5
By Teen top mo
If I can give this a rating a negative, I will, but unfortunately the lowest is a 1.
Recently I brought total 3 tickets from Cheapoair. Two tickets were brought online costing more than $900 dollar. After that I decided, since I will be traveling more often I might as well download the app. Never have I thought that this was a horrible decision. I was SCAM!!!! I book an American airline flight in the beginning, the app showed my flight, but then when I went to check again two week later, I saw nothing. No confirmation, no flight number , nothing! I was panicking thinking that Maybe the payment didn’t go thru. I went to check my bank statement and the money was billed.
I call into customer service, call was disconnect 4 times. Every time when I call they tell me the same thing “we can’t find the flight number, nor your reservation”. I kept on explaining to them that, I paid for the ticket and I had my bank statement with me that I can email them. They called in American Airlines, they said that they needed the ticket number. Maybe my english is not well spoken, that they do not understand the problem was “ I didn’t receive any confirmation but my bank account was charged” both companies continue to push the responsibilities. They told me to call the bank to ask them for the ticket number. How would my bank have Tony ticket number? This kind of customer service , I am utterly speechless!!! Not only they not tried to help but they push the problem away, but still I call into the bank. I bank told me that they money was already received on there side, and they have nothing to do with the ticket number. The American Airlines was suppose to provide that. I call back to America airlines, and they told me they are not the one who was responsible for it because I brought it in cheapoair. I asked them then why on my statement it was charged saying American Airlines. The guy told me he isn’t really sure, but I have to call cheapoair, because I pay it through using there app. I call back to cheapoair again. I don’t even know how many times I have called back again. The guy was at billing department told me to email the statements, and so I did. He told me that it will probably be in a day or two. I asked him, but I need to be on the plane this Friday, it’s already Monday. He answered you will receive a call. He gave me the number to the billing department. I waited for a email, a phone number. Nobody called or email. So I decided to call in cheapoair. They did the same thing told me the same thing. Telling me they can’t help me, if I don’t have a confirmation number. From the bottom of my heart, I feel terrible for the owners of this company. He or she who work so hard to establish the platform if is today, but they are ruined by their customer service.
Paying so much money to hire customer service to do there job, but they aren’t getting their job done. What is a point of having customer service, when all they do is transfer calls from department to department and saying I am not able to do that. 2 days I call in totaling more than 5 hrs on the call, the result was : they tell me to call my own bank to dispute the charge. To them I’m just a stranger, nothing more. The response I got, was upsetting. If they could not do anything from the start they should have told me from the beginning, but not waste my time. And made me waited, an while waiting the airplane ticket price has skyrocketed. This is how they treat their customer. If I was the share I would have invested in an Ai, then the people the have in customer service. It would have been more cheaper, and they pretty much do the same job, repeating the same thing, “ Sorry madam, we can’t not do anything about it “
DONT EVER BUY TICKET 1/5
By angie yan
DONT EVER BUY TICKET FROM THIS APP !!! I just bought ticket from the app,and exchange I never know that until I check my account, never going back!Actually is expensive .
iPhone X support 3/5
By Roopesh Chinnakampalli
App looks odd on iPhone X. Any plans of supporting this device?
It does not adapt iPhone x screen 1/5
The screenshot shows it adapts iPhone x screen, actually it doesn't.
User friendly 5/5
I give this app and the company 5 star because the app is very easy to navigate and use. It also has great features like 3 categories of airfare price which will show you the low price the regular price and the recommended price. I downloaded this app and I have been using it to track the cost of my flight as air traveling cost always fluctuate. I believe the company is doing a great job to improve their customers experience as I have noticed some vital changes .(Sponsored review)
By Sandydales Tunes
Cheap Air save me hundreds I am on a budget thank you!
Always find flights at reasonable prices
Great app but has a glitch 4/5
Thanks and have a blessed day!
Yes, Terry. I’m in the US and yes, I use WIFI and network.
Great app, and company 5/5
I’ve used cheapoair for years and I’ve always been satisfied with their prices and ease of use. Highly recommend this for great deals.
Works for me 5/5
This app is great. It’s easy and simple. I’ve never had a problem with my booking or my dates. There is always a ton of flight options and the booking literally takes just minutes.
Good app 4/5
Works for me
Excelente App para buscar boletos, amigable 100%, confiable y altamente recomendada!
Never again! 1/5
By santa Al
Let me just say... THIS IS APP IS A COMPLETE SCAM! I have tried to book a flight, but instead you just took my money! I have tried calling and canceling. Whoever made this app is absolutely disgusting! I suggest you delete this app from the AppStore forever. No one deserves to go through this miserable situation! Shame on you!
Excellent Service! 5/5
I’ve used this service twice now and they’ve won me over as a customer for life. Great prices both times, but the second time, there was some kind of problem with my online booking. They called me and rearranged everything for me over the phone for even better flight times than I originally had AND for $300 LESS than before! I mean, what kind of company does this nowadays?! Excellent customer service. I’m telling everyone about them. Simply awesome.
Great service 5/5
The app was easy to understand and we had no problems.
By mama deka
Mr Tameron was very helpful and very professional he answered all my questions and And concerns
Loved how easy the booking process was. 5/5
Keep up the good job CheapOair
Top notch service with reasonable prices 5/5
I have been avidly using cheapoair since my freshman year in college in 2010. By far this company has been my go to and has made travel a breeze for me. I appreciate them so much. Can’t recommend enough
I’ve tried for months to try and sign into my account and I always get the error message that states that your request can’t be processed at this time please try again later!! I’ve gotten this error message for months now!!! How long is later? I just ended up deleting the app cause it’s basically useless.
Good useful program 5/5
I have used this site for flights all over Asia. It’s easy to use and usually provides the best/cheapest/fastest flights compared to other websites
Mas de diez viajes y sin novedad, excelente aplicacion.
I’m very excited with the service received 🙏
Europe Trip Using a 3rd Party 5/5
My wife and I was not sure things would go as plan using a third party to fly over to Europe. However we had no issues and would definite be using CheapOair again for future travel. Thanks for making our first trip to Europe a good one.
Very unhappy - want $ back to purchase GC elsewhere 1/5
By Blah blah blah X6
I recently bought 9 $1000 gift cards for my team members as a sales gift. Two of the tried using them online and your system said it worked when they checked out you charged their credit cards the entire cost of the trip they called your service team and had a terrible experience. Your service team would not apply the GC to their purchase. Was I scammed!!! Another team member tried to apply it to a bundle trip called your service team and was told they could only use it towards air. This has been the most embarrassing experience for our company. I want [email protected]
all these GC and purchase somewhere else. This suppose to be an award that they could use for wining s sales contest and has turned out to a nightmare. I want to return the 9 GC I purchased for 1000 they are worthless.
Not only did they charge or authorize someone else to charge my card without my knowledge but after asking about the charges they refused to correct them. I asked for an invoice showing the charges.... here a month and a half later I receive an invoice but it was scanned and cut off so as to not be able to see the individual or over all charges. Shady and illegal as all get out
This app needs iPhone X support!!! 3/5
I think it was posted a couple of updates before that iPhone X support was added but I haven’t seen it on my phone. Those dark bars at top and bottom are a sore to the eyes.
Love this app very informative and helpful
By Issam Shamandour
Ticket booking 1/5
I booked a round trip but instead they had it listed as 4 separate tickets leaving me paying $180 for luggage $45 at each check in, I had a total of 4 check ins. Airline called for them to fixed it they wouldn’t terrible service I would never book through them again
This site and App are fraud... they encourage you to book travel and advertise 24 hour cancellation everywhere, when you try to cancel they charge you $75 and point you to some hidden document
Love This App 5/5
By Windy City red 85
Every time on this app I get a very very reasonable price and I love this app
Apple Pay !! Yes!!!! 5/5
Thank you for accepting Apple Pay!!!!!
Please Be Wary 1/5
CheapOair, in the only words I can think of, is fraudulent but still barely legal. They lie about their reviews and ratings (claiming on their website that this app is 5 stars on 23,000 reviews, when it is below 5 stars on only 900 reviews).
They make it very difficult to get a hold of your boarding pass and flight confirmation; they would rather you go through their own pages which insistently tries to sell you “CHEAP HOTEL AND CAR DEALS”. Their website in of itself seems like a deceiving leather market in an underdeveloped country
Their website is very poorly made—twice it has occurred where I could not log into “my bookings” as the website claimed that my email address was not in their system. Surely it was. This took several hours of trying to reach an agent (“that are available at all times”).
They are dishonest about your baggage policies and hidden fees. They charge $59 for seat selection. Overall, they were a nightmare travel service and I urge all potential users to book flights through the airline itself.
Fees are greater than the savings 2/5
By JVP in Silverlake
The $25 booking fee and $9 to select your seat offset any possible savings. It is a better bargain to use the airlines’ own sites or other apps that don’t charge these fees or that at least may display them in the list of fares. The app also lacks common features such as a link to add the itinerary to your calendar. On the plus side, if you select the city and not a specific airport, the app clearly flags the listings that include an alternate airport.
Found a great rate - see more... 5/5
This was my first time using the app to book a trip, and the concept and execution were very good. 4 stars overall in my book which is very good for me but I gave 5 instead because of 9thLife’s pathetic review as a non-purchaser. There are other ways to check on your flights, and the dev’s response was appropriate by any measure but yours apparently.
We found flights to Sacramento from Chicago for a great price and had a very nice trip. Thanks for providing this service.
Just said cannot use the app 1/5
And you send me notifications... email me when when you correct this app.
Poor design and functionality 1/5
The design is unintuitive (namely, trying to check-in for a flight), the app lags and crashes when trying to use any of the links, and you constantly have to deal with up-sells. I’m going to delete this from the plane.
Wrong prices advertised 1/5
Tried to purchase a ticket on two separate occasions and both times the flight went up ~$500 after checking out. The first time I thought I took too long to input my information and payment. The second time everything was saved and I checked out about a minute after I selected the flight and price still increased about $500. Called customer service and long story short they pull prices from the airline after you check out, not while searching prices which seems like the intelligent thing to do...
My Favorite Travel App 5/5
By Jessy By The Sea
There has never been a time that I haven’t found what I’m looking for and at a better rate than the other competitors. It’s user friendly, pleasing to the eye and extremely easy to complete all your traveling needs right from the comfort of your handheld device.
Tarjeta de crédito 1/5
Informa siempre que los datos no están drsponibles anule y volví a instalar la app y sigue igual. No encuentro quien me solucione el problema.
Easy to Use 4/5
By Cleverer Girl
I’m very impressed with the improvements that have made this app easy to use and now fits my needs with multi city flights.
booked a flight no seat 💺 3/5
thank you for response
calling them did not help.
but why i downloaded app
one I download app for free update
the advertising said free with down load
the app charges 2.99 so i went to the flight company and it was as free.
developer just take advertising off and let people know upfront if charge.
there is no perk for app.
Also i called no more pay pal this is why i went there i use pay pal. it was advertised.
but it made it to easier for a unhappy customer to get a refund so they stopped pay pal. it’s ok now i know.
i wrote before:
i will keep you updated to see if i can axis my flight on the airline service to get proof of flight.
well it did not work so i went to airline
and used there service
maybe app cannot do that.
they offer low prices
Bait & Switch 1/5
By Oz Capicu
You select your flight then when you go to pay for your trip, the app crashes every time. Then you have to go and purchase via the webpage and the same fights are more expensive. Total scam.
Using Cheapoair 5/5
I have using this site for many years, it's always reliable and easy to use. I would recommend this app to anyone looking for a great booking flight app.
It is a great app to find the cheapest flights even a little close to the departing date. It was easy, fast and accurate. Thanks!
My experience 5/5
Always has great experiences. Customer service is on point at least for now but they are better in flight booking!
Total Scam - Stay away! 1/5
Here's your feedback. A complete SCAM. If I could rate this 0 stars I would. We were trying to book online and someone from Cheapoair called us to book. They made a mistake in the booking, and required a $450 cancellation fee to fix. We found this mistake while we were still on the phone with the booking agent! And then were passed between 6 different agents for close to 4 hours before they finally refused to fix without the $450 charge. Absolute worst customer service. On top of it after checking with the airline, they upcharged the airfare 30% - we would have been able to book thru the airline directly for 30% less. Worst experience ever.
I been using it alot, it makes me want to travel more often even if is for a short time of 3 or 4 days , way to go CheapOAir you guys are great!