Love this app very informative and helpful
By Issam Shamandour
Ticket booking 1/5
I booked a round trip but instead they had it listed as 4 separate tickets leaving me paying $180 for luggage $45 at each check in, I had a total of 4 check ins. Airline called for them to fixed it they wouldn’t terrible service I would never book through them again
This site and App are fraud... they encourage you to book travel and advertise 24 hour cancellation everywhere, when you try to cancel they charge you $75 and point you to some hidden document
App display bugs on iPad persist! 1/5
Also, iPad app is extremely buggy, plus it doesn't rotate into landscape mode. Even after the 4/2018 update, the main trip screen showing dates and times overlaps arrival times at the right screen edge so they are unreadable. Second, the invoice screen overflows the ticket price off the right screen side if it was more than $1,000 so it's completely useless. Your developers need retraining, clearly!
Love This App 5/5
By Windy City red 85
Every time on this app I get a very very reasonable price and I love this app
Apple Pay !! Yes!!!! 5/5
Thank you for accepting Apple Pay!!!!!
Please Be Wary 1/5
CheapOair, in the only words I can think of, is fraudulent but still barely legal. They lie about their reviews and ratings (claiming on their website that this app is 5 stars on 23,000 reviews, when it is below 5 stars on only 900 reviews).
They make it very difficult to get a hold of your boarding pass and flight confirmation; they would rather you go through their own pages which insistently tries to sell you “CHEAP HOTEL AND CAR DEALS”. Their website in of itself seems like a deceiving leather market in an underdeveloped country
Their website is very poorly made—twice it has occurred where I could not log into “my bookings” as the website claimed that my email address was not in their system. Surely it was. This took several hours of trying to reach an agent (“that are available at all times”).
They are dishonest about your baggage policies and hidden fees. They charge $59 for seat selection. Overall, they were a nightmare travel service and I urge all potential users to book flights through the airline itself.
Fees are greater than the savings 2/5
By JVP in Silverlake
The $25 booking fee and $9 to select your seat offset any possible savings. It is a better bargain to use the airlines’ own sites or other apps that don’t charge these fees or that at least may display them in the list of fares. The app also lacks common features such as a link to add the itinerary to your calendar. On the plus side, if you select the city and not a specific airport, the app clearly flags the listings that include an alternate airport.
Found a great rate - see more... 5/5
This was my first time using the app to book a trip, and the concept and execution were very good. 4 stars overall in my book which is very good for me but I gave 5 instead because of 9thLife’s pathetic review as a non-purchaser. There are other ways to check on your flights, and the dev’s response was appropriate by any measure but yours apparently.
We found flights to Sacramento from Chicago for a great price and had a very nice trip. Thanks for providing this service.
Just said cannot use the app 1/5
And you send me notifications... email me when when you correct this app.
Poor design and functionality 1/5
The design is unintuitive (namely, trying to check-in for a flight), the app lags and crashes when trying to use any of the links, and you constantly have to deal with up-sells. I’m going to delete this from the plane.
Wrong prices advertised 1/5
Tried to purchase a ticket on two separate occasions and both times the flight went up ~$500 after checking out. The first time I thought I took too long to input my information and payment. The second time everything was saved and I checked out about a minute after I selected the flight and price still increased about $500. Called customer service and long story short they pull prices from the airline after you check out, not while searching prices which seems like the intelligent thing to do...
My Favorite Travel App 5/5
By Jessy By The Sea
There has never been a time that I haven’t found what I’m looking for and at a better rate than the other competitors. It’s user friendly, pleasing to the eye and extremely easy to complete all your traveling needs right from the comfort of your handheld device.
Tarjeta de crédito 1/5
Informa siempre que los datos no están drsponibles anule y volví a instalar la app y sigue igual. No encuentro quien me solucione el problema.
Easy to Use 4/5
By Cleverer Girl
I’m very impressed with the improvements that have made this app easy to use and now fits my needs with multi city flights.
booked a flight no seat 💺 3/5
thank you for response
calling them did not help.
but why i downloaded app
one I download app for free update
the advertising said free with down load
the app charges 2.99 so i went to the flight company and it was as free.
developer just take advertising off and let people know upfront if charge.
there is no perk for app.
Also i called no more pay pal this is why i went there i use pay pal. it was advertised.
but it made it to easier for a unhappy customer to get a refund so they stopped pay pal. it’s ok now i know.
i wrote before:
i will keep you updated to see if i can axis my flight on the airline service to get proof of flight.
well it did not work so i went to airline
and used there service
maybe app cannot do that.
they offer low prices
Bait & Switch 1/5
By Oz Capicu
You select your flight then when you go to pay for your trip, the app crashes every time. Then you have to go and purchase via the webpage and the same fights are more expensive. Total scam.
Using Cheapoair 5/5
I have using this site for many years, it's always reliable and easy to use. I would recommend this app to anyone looking for a great booking flight app.
It is a great app to find the cheapest flights even a little close to the departing date. It was easy, fast and accurate. Thanks!
My experience 5/5
Always has great experiences. Customer service is on point at least for now but they are better in flight booking!
Total Scam - Stay away! 1/5
Here's your feedback. A complete SCAM. If I could rate this 0 stars I would. We were trying to book online and someone from Cheapoair called us to book. They made a mistake in the booking, and required a $450 cancellation fee to fix. We found this mistake while we were still on the phone with the booking agent! And then were passed between 6 different agents for close to 4 hours before they finally refused to fix without the $450 charge. Absolute worst customer service. On top of it after checking with the airline, they upcharged the airfare 30% - we would have been able to book thru the airline directly for 30% less. Worst experience ever.
I been using it alot, it makes me want to travel more often even if is for a short time of 3 or 4 days , way to go CheapOAir you guys are great!
Easy to Use 5/5
Wish the App offered Price Predictions but other than that, it’s great.
Useless APP 1/5
I downloaded this app for easier tracking of my itinerary. I purchased my tickets on the desktop with the account log in and when I signed into the app it shows that I have “no upcoming trips”. The app at this point is practically useless because it can’t even be used for what it is advertised. I called their customer support line and wasted 30 mins getting transferred around trying to find a resolution. When I finally was finally connected to the “appropriate” representative he said that it was not something that they could look into for me...
Good Website 5/5
I love to make reservations in this Website where it is very easy and safe. I have booked it several times and when there is any problem in booking, customer service is quick to solve the problem and the response. Thank you.
Worst search engine 1/5
Do not recommend this agency at all. I had 2 bad experience with them with in 3 years. Not good at all. They will miss represent you when you buy your airline tickets.
Scam Scam Scam 1/5
By Daler Al Nazar
Never buy anything thru this app, no refund no reroutes, they dont wanna help in any issue regarding your flight. When you call them, they know only one word ( no sir wicannot help you inthis situation) f....ng piss of sh...
Not responding 1/5
It is very frustrating when login use it for once and then it logout by itself when I try to login again it says try later. Sometimes I wait for minutes then hours then days and cannot login again. I do reset the password I thought I maybe forgot the password and after I reset the password still doesn't login. The app is cheap not the tickets !! Please do something to fix this stupid app
Best prices and good service 5/5
There prices were the best and their customer service was great. When I had to cancel some flights they dealt with the airlines and got me good refunds.
I phone X support 1/5
Doesn’t support Iphone X , tried to sign in many times from my Iphone X. I tried from my iphone7 and my laptop it works
By Vladimirs Play
Если коротко: все ужасно...
Over charge 1/5
They charged a hidden $23 service fee and when I called to cancel I was first told it would be $25 to cancel flight and then $60. Customer service reps are Very unprofessional & took 23mins to process a refund
Easy booking 5/5
I’ve been using them for a couple years now , never been disappointed!
The travel protection is useless with cheapoair. It doesn't protect anything
Professional from start to finish 5/5
The greatest compliment you can offer a company is to tell tell family and friends about choosing 1 Company over another. My last 2 Flights have been booked through CheapOair and I’ve recommended CheapOair to all my family and friends. Thank you for providing a great Service!
Best deal 5/5
By indo tibetan
Thanks for getting me the best deal. So far I have no complaints:)
Always Great!! 5/5
Never been disappointed with cheapO air!! Thanks for making my relationship with my love more attainable they your amazing deals!! You make loving easier!
Happy New Year!!
Best of the Best 5/5
By Milan, Janakpur
I always using CheapoAir to booked the all kind of tickets, hotels etc..., All in one and easy to used. Thank you!
GREAT APP!! 4/5
By ILL HUMANATI
Easy to use app! Best price on the internet! Will use again!’
Be careful when you are for booking with this application. I had really bad experience in NY when when my connecting airports were about 40 miles apart.
Awesome app 4/5
Easy to use, book, and track your trip.
Best website ever 5/5
By waleed nakhleh
Always best price and short connection
Worst service ever 1/5
They keep false hotel rates on their website. Booked a hotel using cheapoair. Was charged higher at the hotel. In spite of complaining multiple times to these guys. They always say supervisor will you and nobody got back to me.
Very confusing site 1/5
By Blinds Etc.
When I choose the dates I want to fly I expect flight options for those dates to show up first.
NOT ALTERNATIVE DATES!
I clicked on the first price I saw because it was a) the first price & b) it was cheap and didn’t realize it was for totally different days then what I asked for!
And NO REFUND even though the flight isn’t for months later.
I see some other people have had this problem and I believe this site uses this as an opportunity. I’m also contacting the BBB to report this.
HORRIBLE DONT GET IT!! 1/5
I didn’t read all the reviews. This app is a scam. They sold me a ticket on a 140$ mark up. Granted this was a last second ticket ... but I call south west the next day and they told me I would have saved over 140$ if I just went threw SW AA. Very unhappy. Don’t get this app!!!!
Great App BUT 4/5
By Lalo drotter
The app is easy to use, but the email promotions cheapoair sends never send you to the app to get discounted rates :(
Over expensive flights! 1/5
By Purple piratee
$2,000-3,000 for a flight from Houston to Boston!? In March and or April This app is broken. I’ve checked airlines via their website online and it’s way cheaper. I’ve found flights for $70 bucks! How does this app not find these deals? Fix or update or something! Must be broken
Same things 1/5
It is still cannot buy from el paso texas to legos Nigeria.
Awesomely awesome! Powerful & Excellent App! :) 5/5
Thank you for such a wonderful, powerful, trustworthy and reliable App (Service).
User since 2013 ✌️😁💘