Good idea crappy app! 2/5
This app is junk and wasn't worth the $10 x 6 people to use. Here is the list of issues, but let me be clear its a great idea with a failed execution. Crashes all the time. Only works on boats wifi so you can do anything from shore to boat even with data. Calls wont answer most the time. Nothing has ratings and you cant rate the excursions either. Most people devices need to have the app open to get notifications. Text and photos randomly double send. Time was never correct with “Boat time”. Thats just a few.
Fix your at NCL and this could be a great app other wise save the cash for a taxi to go see something.
Can’t wait! 5/5
By Don & Kyong
We are leaving in 4-days on our cruise to Alaska, and I can’t wait! The NCL service and app in preparation for our trip have been simply outstanding. If this is what you get prior to boarding, I can’t wait to experience the onboard treatment! Well done!
Works well but kicks to website often 4/5
Once you have a cruise booked, the app tends to kick you to their website often. Overall the app works well once you get into the reservation but the app tries to sell a cruise by default so you can get lost. I feel like it should be equally weighted for entry into sales vs existing reservation since many won’t install this app until after booking.
I am trying to figure out the bill for an existing reservation but I had to call.
Bad log on and bad search 1/5
This fails to use face id and will not allow automatically filling passwords using Apple or Norton features. Stupid.
Also, 9 if 10 times search will not find anything. So, whats the difference between “pictures”, “photos”, “photography”, “pics”? Just one example of failing searches.
Great service 5/5
The staff on the ship is great
Special thanks to July, Febrie and Jamie in the vibe and Ceaser in food republic.
Also I would like to thank Kivanc and Deepak. That are always around making sure the service is above expectations
Love It 5/5
This is a great app. You can pretty much do anything on the app that you can online. So far it works well and has only gotten a little slow once when I was trying to do a little too much at once.
App needs updates 1/5
By Seductive Arian
The app is horrible. I did the online check in and I am still receiving e-mails saying I need to check in. I tried to make an online reservation for dinner at a specialty restaurant and it was not successful. Every time I try to resubmit the reservation it says I have stuff in my cart that has not been checked out yet. When I look in my cart it is empty. Also a pop up message would appear saying it will transfer me to another webpage and it’s a dead end link. Please upgrade the app to fix the bugs.
I just downloaded it and Once I logged in, it closed. The app won’t even load now.
On hold 5/5
By Forest Sparky
The only bad thing is the amount of time that you can be on hold no matter what time you call
Love app 5/5
By Lola PR
So easy to manage this app
Bliss 2019 5/5
The app is Very Informative. You can find everything about your cruise schedule & excursions to ship itinerary . Very Helpful !!! I can’t wait to cruise Alaska !!!
DO NOT DOWNLOAD!! 1/5
By Regretful Jenna
I downloaded the app so that my husband and I could text or call each other while on the ship. When downloading, you agree to access of your photos. Of course we did for texting purposes. I just got off the ship yesterday. My pictures were scanned and any picture made on the ship that appeared to be taken by their professional photographers, although they were not, obviously caused a red flag and ALL of my pictures for two days were deleted. We had a stranger make a picture of us instead of a grand chandelier on Deck 8 of the Breakaway, and it is clearly by a pedestrian because I have my backpack on my arm-this was not a professional picture, but because they obviously have a ship photographer use this location in the evenings, this flagged my pictures and all of my pics were deleted from the Virgin Islands as well as the next day at sea. These were priceless pictures from my honeymoon that I cannot get back. I will never sail with Norwegian again and I warn everyone about to do not download this app!!!
Ease of use, Awesome! Informational too.
Easy to use 5/5
This is a great way to plan ahead for you cruise. Surf the app click hearts to review with you spouse later. Then call and have them book the extras you want. I find this the best use of time since the cruise specialists can view you entire itinerary at once and seamlessly book dining and excursions for you gratis.
Drains your battery 1/5
Make sure you close it after every use. It will drain down your battery to zero, it runs constantly in the background.
One more for crashes 1/5
Keeps crashing when I try to open messages.
Most recent update crashes 1/5
If you’re about to take a cruise don’t bother downloading. It doesn’t work. This weekend the website was down and now I can’t print any cruise docs either. Hopefully the onboard experience will be better!
Crashes on log in 1/5
I can’t do anything but log in and then it immediately crashes every time. I try to open the app again and it crashes every time.
The app keep crashing 1/5
By Wanderlust Deb
The last few days the app keeps crashing. I’ve deleted it and reloaded it on my iPhone 8 several times the last two days. I can only imagine it has to do with the update a few days ago.
By Layla Stevens
ever since I updated the app it crashes every time I open it up. I can’t use it.
Crashes EVERY TIME I try to open messages! 1/5
Did anyone bother to test this app?!? It CRASHES EVERY TIME I try to open messages. I have to look at the NCL site, using a browser, to see what the messages are. I leave on a cruise next week and hope this isn’t an example of what to expect.
Can’t Open App 1/5
By Cruise Girlie
This app worked great until now. I have uninstalled it and rebooted my phone but to no avail. Please fix the bug.
Might be a great app if it would load the log in page. All I get is a sorry try again message when try to skip the demo and go straight to the login.
Can’t actually use the app 2/5
By Jack Ramshaw
I have an account, and the app worked well to make it. However, when I actually sign in to the app, it just crashes to the home screen over and over even after reinstalling or force closing it. I wish I could use the app and review it properly, but it’s broken as of now. On iPhone X.
Keeps crashing! 1/5
Worked fine until the last update a few days ago. Now it opens and crashes. Open and crashes. Uninstalled. Reinstalled. Opened it...and...it crashed. Cruise is tomorrow so fat lot of good this app will be. :-/
Crashing on iPhone X 1/5
App crashes after logging in on both iphones Xr and Xs
Crashing issue 2/5
By jesuit jason
Current update crashes every time I tap the messages icon
On the Day of our Cruise App Just Crashes 1/5
The latest update just crashes the app. Totally worthless on the day of our cruise. Not off to a good start.
Keeps crashing on multiple devices. 1/5
Can’t plan and see my cruise.
App keeps crashing and can to use for cruise that starts today!!
Open app, immediately crashes 1/5
No matter what I do the app crashes. I even uninstalled and reinstalled but it still just crashes.
Does not work on my iPhone 1/5
The app runs for a few seconds and closes all by itself. Does not work on my iPhone. I can’t even get as far as registering
Mail crashes the app 1/5
By GMan in CT
If I click the email icon the app crashes. Did anyone test this?
App keeps crashing 2/5
Can’t open the app it just keeps crashing over and over and over and I’m getting ready to go on a trip in one day need to update or fix this app soon
Crashes as soon as I open it - already uninstalled and reinstalled it! Build 1.6.5
Update issue 3/5
The app updated yesterday, 05/30/19, and ever since then the app will crash every time I try to open the message screen. It is showing that I have 1 unread message, but it will not let me view it, and instead crashes the app. No other issues so far.
Crash Crash Crash! 1/5
Crashes every time I click the mail tab! Flight info not updated. What’s the point of an update if it’s not going to work!
Newest version crashing!!! 1/5
Just updated my app today to the newest version just released two days ago. Now my app is crashing as soon as I open it!!!! I even tried to delete and reinstall, not working and it was working just fine before. And I am sailing this afternoon... NOT good if I can’t use the app or install a fix while onboard. Not happy!!
Crashes on login 1/5
I have uninstalled the app and reinstalled it and as soon as I login it crashes. Pretty bad. iOS 12.2
I haven’t even boarded and I’m excited about all that is being offered!! The app is so easy to navigate. Can’t wait!! :-)
If only... 3/5
If only it would load the whole day’s schedule instead of waiting for the 24-hour mark. Cruisers still need to carry the paper schedule to know what’s happening the rest of the day. Otherwise, it’s a great improvement over the old one!
By Jelly Marinelli
My 3rd Norweigen Cruise
Registration page will not scroll down 1/5
Your registration page will not allow me to scroll down to complete the registration.
Also, I should be able to browse cruises on the app without being forced to register or login.
Oh, well, on to Royal Caribbean I guess.
Good tool 3/5
But ... has a few bugs to fix: first of all it was very difficult to register. Then had to turn off app then back in to be able to log in to confirm I had finally registered. Keeps trying to redirect me “outside the app” for what I believe is a credit card application which I did not request. When I booked shows, redirected me to a blank page. I knew i had a reservation thanks to the email. Too much scrolling to find airline and flights. Easier if one could simply type airport and airline codes.
Needs to be configured for an iPad 3/5
By frm rig
Needs to be device neutral. Most apps scale between a phone and a tablet. It is passé to not have it full screen on a tablet.
Thought this would be useful during the cruise. Instead it’s just a marketing tool to try to sell $$$ overpriced and unnecessary internet service while on board. Cruising between Hawaii islands with about 99% regular cell service access and no need for their $20/day wifi. But, the app only works if you connect to their wifi. Will never know if there are any useful features because I’m sure I can get the info elsewhere without be ripped off.
By Boom bomm
This ship rocks!!! Best time ever!!