Constant error messages 1/5
Why do they even bother to have an app when it delivers an error message at the end of the order?? I don’t think I’ve EVER managed to refill an Rx on this app - always have to call. Very annoying.
Great but needs improvement 3/5
This is a very helpful, convenient and useful app. However, I hate using it because it is not optimized for the iPhone X display. You formatted the regular cvs app for the X display, so it’s certainly doable. Please format the cvs specialty app for the iPhone X. It’s been out nearly 6 months already.
I really like this app…it’s great to place the order independently. Very simple to use!
EAsy to refill 5/5
By Ms Cherish
Great App but...... 5/5
It is really easy to order a script which makes it easier than having to call but for some reason they still want you to call, why? The questions are easily asked within the app why is a call still required? If the point is to reduce the number of calls and/or eliminate calling all together what’s the point of asking the same questions within the app that are asked during the call? Please, no phone calls if at all possible? Other than that it’s a easy, wonderful application to order speciality medicine!!!
I currently am satified with the level of communication I have with the program and the app works well. The customer help dept in Chicago is very helpful and timely with the information and help they have been with my situation, also shipping has been prompt and consitant with the published time and tracking accurate in arrival times . I am pleased to have knowledgeable personal educated in the process in cloves with my medication. Keep up the great work.
Communication Error 2/5
I don’t know what is going on but I have called to track my order about 6 different times now and the app never matches what I am being told. When dealing with time sensitive and life dependent medication it becomes worrisome. Nothing more I can do but hope someone knows what the heck they are doing!
Total fail in so many ways 1/5
It’s never been effective for me. From the questions that have coding issues resulting in “null” question content to the woefully outdated format to the failure of touchID to the failure to complete script refills, clearly no one cares about this app at the company knowing we are all going to be stuck with CVS no matter what.
Great App 5/5
I don’t see how they could have made it simpler.or easier to use.
Postal worker 5/5
This app is great love using it .
CVS Specialty Pharmacy is great 5/5
I recently changed insurance providers and what a difference CVS Specialty Pharmacy has made! It is easy to order my Humira injections now! No ten minute phone calls to deal with! I love the app and it only takes a few minutes to get my order placed! I love it!!
Very smart app 5/5
This app makes prescription reorders a piece of cake! I wish all pharmacies were this efficient.
Easy to use 5/5
Easy to use app. Only problem I have is changing the insurance information . Otherwise , no problems at all.
Ordering was never easier. It is like ordering a Lift or dinner for delivery. Your password in the iPhone is your finger print. Answer a few standard questions they always ask and confirm your address and you are done. Everything else is stored on the app
By Mr. Halen
Easy to use and much faster than calling in.
Best app ever 5/5
By News hound1
Wow, wish every app I have to use worked this well. Should be used as a model for all!
CVS Specialty 5/5
Awesome app! Easy, fast, and the simplest way to reorder prescriptions!
Very Happy 5/5
My son has to have his medicine refrigerated and can’t skip a dose or it is a serious complication. CVS Specialty Care App has alerted me in plenty of time to order new injections and it is always sealed in a cooler type box with ice packs to make sure it does not get below temperature. I’m extremely pleased with CVS every month with their care!
Easy to order refills! 5/5
The app makes it so easy to refill my prescription! WAY better than the days of calling, waiting on hold...!
Great app 5/5
Simple. Works every time.
Faster than a phone order! 5/5
I'd rather use the app then call- so convenient.
Great app! 5/5
By I Esquivel
This app makes the reorder process as simple and easy as possible. The app reminds you when it’s time to refill and it takes less than a minute to complete the order. Took me longer to write this review:-)
By Ariel _7609
Still has a few bugs on my end with a speciality medication. Each time I use it they still leave messages for me to call leaving the app irrelevant in the first place.
Decent app for refilling meds. I think that it could be a bit more intuitive. This app is lousy on an iPad because it is not responsive. That should be corrected because it’s a bit amateurish of a well known company to not have responsive design.
CVS Company and App Review 5/5
Both have been first rate. The app is quick to setup and quicker to use for refills. When there is a question where I need a live person, the folks at CVS continually offer me first-rate service. I don’t review a lot, and I most certainly do NOT give out 5 stars for next to anything or anyone; CVS has earned this rating on both accounts.
Super easy 5/5
By Anything that helps
This app makes reordering medications easy and seamless. With just a few simple questions I am set each month. I was also able to set up a reminder for me to reorder, which was very helpful.
Crashes every time 1/5
3 months now. Gets to the end and crashes. Tells me I have to call in. Total waste of time.
The number it gives me to call isn’t even direct. They always give me another number to call.
It’s always a 20-30 min process to get a refill with CVS “Specialty”.
Easy! However... 5/5
The app is very easy to use and quite intuitive! It is even easier than calling in and having someone else to fill in the information for me! I would like to see a version for the iPad, however. It’s larger and easier for me to see that it is on the cell phone. Keep up the great work CVS!
Good online refill experience 5/5
Makes ordering specialty meds easy with online refills.
Humira script 5/5
By Humira for UC
App reminds me to reorder ahead of time so I am always prepared for my next injection of Humira. Thank god they make it easy to reorder and keep on top of things.
Great App 5/5
Easy, fast, convenient.....love this app!
The easiest app ever 5/5
By mrs. mousey
I take Makena every week during my pregnancy. It reminds me to refill and the shipments are always on time. This is the most efficient app I have ever used. Thank you so much for this!
Great App 5/5
By MLS of MD
This app is extremely convenient and easy to use.
Great App! 5/5
I love using this app. I can order my Humira quickly and easily without making a phone call.
Forteo Injection Specialty Pharmacy 5/5
Always prompt and easy to order.
App is super easy to use 5/5
Staff was great
Easy ordering 5/5
This app makes it very easy to order my medication every month. It only takes a few minutes and is very simple to understand.
Works well. 5/5
Does what I need it to do.
Excellent app 5/5
I’ve never had any problems!
Excellent Customer Services 5/5
I am very happy with the format that this app., provides. It's very convenient and I always get my Humira on time. Thank you for helping me refill my Rx and I really appreciate the opportunity to use this means of communication and professional experience overall. Respectfully yours, Glenn Hu.
I have always had a very good experience with CVS.
Thank you! 4/5
Love this app- sends me texts when my refill is due which helps b/c I take it every 28 Days. Then it texts when it has arrived!! Love it!!
So far so good! No problems and it’s super fast easy to do everything!
By 🐶 ❤️❤️121
If the app is going to ask specific questions, there should be a appt to elaborate. Not all answers are yes or no.
Easy To Use 5/5
I find the app so easy to use and more so then the website. Cvs has done a good job making it easy to order via new technologies.
App ordering is faster than telephone ordering 5/5
By SF patient
Using the app is much faster than reordering by telephone. It usually takes 5 minutes or more over the phone. With the app, ordering takes only a few minutes.
Great App 5/5
This app made it easy to order my Humira refills. I like that I can set a delivery date. I also like that the app gives me the option to get another sharps container if needed. It’s comforting that the app asks questions to make sure nothing has changed.
Incomplete and slow 2/5
Pages load very slowly. Few / no areas to include special instructions or feedback, such as reporting a missing item in a shipped order.
If CVS is trying to provide an online experience, it shouldn’t be necessary to require phone calls to customer service In order to perform certain required functions.
Late delivery date 1/5
App wouldn't allow me to chose the right delivery date. Ended up missing my medication for a week.
Great service 5/5
This is the easiest app love the reminders system. Easy to add or change. Great customer service if you need help.