Par & 1/2 4/5
By PornhuB Addict
Am not paying extra money after I paid for it. 2/5
There are some vendors on DHgate that email customers for more money after they pay the price that DHgate advertising for the product. And will not give you what you have paid for until you pay more money. That’s not fair at all to the customers at all I will not buy anything from best deal ever again on DHgate.
Worst customer service ever 1/5
Do not order from this site. If a seller messes up your order, DHGATE sides with the sellers and not small business owners.
I ordered plain wood pipes for engraving and the seller shipped me pipes with random words engraved on two of the four sides! Because shipping from China takes WEEKS, and because I’m trying to run a business, I was left with little choice other than to keep the faulty merchandise and now add more labor (massive amounts of sanding) to my production time, costing me an obscene amount of money and time. They even tried to have me pay to return the product. Completely ridiculous and incompetent. When going through the mediation process, I was asked to submit “evidence” 5 or 6 times!!!! No one knew what was going on or what to do to move forward, and ultimately I had to accept a pitiful partial refund. NEVER. AGAIN.
DHGATE DOES NOT CARE ABOUT CUSTOMERS OR SMALL BUSINESS OWNERS, they care about their sellers, period. You will lose time and money dealing with this company.
Very bad customer support 1/5
Attempted to get in touch with customer support to dispute my order, because product didn’t match the picture at all. But, didn’t received any cooperation. Also, just because I gave negative reviews, I wasn’t able to submit my feedback. Very corrupted site.
It’s a great app for Shopify 🙏🏼
I'm so fresh!!! 5/5
I got the app in one day ... next few days I made over 5 purchases!! Easy to use n a new fun way to shop for what you want for less.
Love to buy shoes from this app. It's the best price around. 5/5
I've bought several pairs of shoes here for next to nothing and the quality is excellent. And the orders that come from over seas they arrive earlier than expected almost every time. I've also bought some great quality jerseys at low prices.
Def legit. You just have to find the right stores
Beware!!! No refunds! 1/5
I recently purchased an outfit for my granddaughters wedding. It was a plus size. I immediately got a message requesting additional money for « plus size », which there was no mention of at time of submitting order. All within hours of submitting the order,I declined and canceled the order and requested a refund. They keep saying they will refund, but it’s now been 2 months! Not trustworthy to resolve issues in timely manner!!
It’s pretty great, a bit outdated though 4/5
The app works decently but compared to AliExpress is very outdated looking. There is no incentive to get the app other than saving a few cents on items. And also, this isn’t a problem with the app, but I’m sure you’ve noticed if you’ve looked for any item on dhgate that literally EVERY (not every, but I would estimate 49 of every 50 listings) are for replicas of varying quality. I get those items so no biggie, but for a real shopping experience with a nicer app, go to AliExpress. Sellers are also a lot nicer
Don't hesitate. Legit across the board 5/5
I've never actually taken the time to write a review but I felt compelled here. This sits is great and gets you to a different market at your fingertips. If you're uneasy, don't be. Transactions are smooth and very reputable.
Amazing app 5/5
Extremely happy to have found the app I mean of course on every place you order from online yet and I have your little flaws but ultimately I’ve had nothing but great experiences on this site add of the four times of all that I’ve had one flaw which they fix and I’m about to make another order so I would give them five stars like I did
Pretty Good 4/5
Really nice app, already ordered a few items and received them. High quality products make sure to read reviews before purchase. Haven’t had a bad experience with payment or sellers. It will take a day or so for your payment to clear if using debit card usually longer if you pay with a credit card. To speed up the process, just send the transaction details from your bank to DHgate and they will clear payment quickly. Only issue I have is when I search for shorts it will not display shorts on the app but on the website it will . But overall nice app with good quality products for cheap.
Holy cow 1/5
So many scam sellers. Be careful about the items. There’s no customer service here
Very solid website 5/5
Just be very careful when buying off here, not saying that in a bad way but a lot of people either take forever to ship or have bad products. I only buy from people that have a lot of reviews and a lot of transactions and it has been great.
Nice App 5/5
OMG!! This is my new vice. You can buy all the staff you want. Nice app!
Be very cautious shopping here. The seller may charge you, indicate your product has shipped with a false tracking number, and then there is no way to claim a refund as the item shows shipped. Also, good luck getting through to any customer support.
This knockoff company is a joke! Zero customer service. If you place an order with one of their sellers and aren’t happy, just KNOW ITS A LOSS. You will not be able to return or get a refund. I’ve gotten the run around for over a month!! No help!! They just scammed me for over $200. Never again!
Bad customer service 1/5
This app is bad. I ordered an item that hasn’t arrived, it’s been 60 days. I know it’s international shipping so I was willing to wait the 3-30 days that was estimated for delivery. Customer service was no help. Wanted a refund, but the automated customer service 24/7 chat just said to message seller. Duhhh... I’ve tried that several times. Now I need the company to step in and they were NO help. So I just have to lose my money and item?! No support for the customer AT ALL!!
So far It's awesome! 5/5
I keep checking out their products. Seems like they have a little of everything. And, the stuff is cheap! Haven’t ordered yet but I will - and I’ll update my review when my purchase arrives.
Everything perfect! 5/5
Love this app.. everything’s legit. Shipping is fast
Highly recommended 5/5
This site has great items at discount prices, I would recommend to friends and family.
Worst customer service! 1/5
I have messaged DHgate a couple of times regarding a refund for the shipping I paid for and they have not responded when it clearly says that they will reply within one business day. Zero stars!
This is so awesome! I even deleted amazon! They have everything here and the shipping is free! It usually takes four to five days! Definitely recommend this app to people who love to shop!
CANCELING ORDERS ARE IMPOSSIBLE 1/5
Maybe it’s just me but I have been trying to cancel an order for THREE DAYS and have talked to multiple people on live chat CUZ THEY DONT HAVE A NUMBER TO CALL !! No one can seem to help me out here and the seller is NEVER online ! I’m pretty annoyed cuz I used to like this site/app and have even bought something off here before, but these last 3 days have been hectic ! And I spent a good amount of money, I just want it back !
الموقع هو الي يستوردن منه تاجرات الانستقرام 5/5
بطل بس انتبه من التقييم حق البائع بالتوفيق ❤️❤️
Mr. Fundraiser 5/5
This is a great app to buy stuff and I really enjoy it. My only issues with this app is some of the sellers run scams but I do like how DHgate refunds my money every time.
Horrible app and Scammers 1/5
So I ordered what I thought would be a beautiful dress. But when it came it looked more to be a cosplay dress. The fabric was stiff and itchy and the dress looked a mess. I wrote a review about it and told I was gonna get a compensation for $35. I paid $138 for the dress $35 is nothing. So I asked for $60 and they agreed. Told me it would take 2-5 days to get the money and it still had not came now no one is answering my messages. DO NOT BUY ANYTHING FROM THIS SITE. Especially nothing expensive you’re going to get scammed basically.
I wouldn’t recommend 1/5
By KY MAria tango
This site and stores have been nothing but trouble for me if something’s wrong with order and or need a refund you’re better off just counting it as a loss because they jipp you off either way. All I’ve been trying to do is get the right dress for the brides wedding and they seem to be ignoring the fact I asked for refund or argue that I didn’t buy from them even though the order states I did. I’m fed up and probably out more money through the other store I bought from to try and get the right dress. 🤬😡🤯
Update: emailed site administrator due to company saying refusing to refund and saying they’ll express shipping. I would recommend 0-0.5 stars. Furious and wouldn’t recommend to anyone
I ordered something from this app almost a month ago and I still don’t have it and I don’t think it’s coming to b honest I will never order anything from this app agin I sent a message to the seller no reply of corse I will not recommended Dh gate
Bad business 1/5
By Miamilakes Fatboy
Don't order from tophat2.. DHgate allow them to scam u out your money. They sent me a empty package with a Balloon in it no hat. DHgate has it set up where u can't write them anything so the store do whatever they want and they will scam u out your money. Bad business. Shop on other websites because DHgate has to many scammers... Tophat2 is a scammeing store.. be careful.
Best prices on the internet! 5/5
By Justin Wallis
The Amazon of bulk purchasing!!
DHgate is a scam 1/5
Do not order from DHGATE. The items they display look nothing like the items you receive. And you wait months to receive t and then if there is an issue and you want to send it back it takes months and you don’t receive the full refund that was promised. Customer service is awful!!
Be careful about sellers and Sold counts 1/5
First purchase was a disaster, the seller sold something they did not have, 2nd purchase, phone was not described as what I got. Also the App tells buyers 4 sold in last 3 minutes, that is not true at all, suspended seller had messages appearing as if he was selling 5 phones an hour, DHgate is also deceiving its buyers just as the App sold counts and the sellers, very sad.
If you have more than a month to wait then i guess it’s fine 2/5
I was told i’d reciev my dress by the 10th. 3 days before its supoosed to be here my seller says they need more days. I need it by that date with no exceptions. My seller replies much later than when i message them. Customer service is very bad.
Bad Experience 1/5
I ordered shoes from a vendor and they were taken by customs and I was sent a letter. I ordered these shoes last year over 6 months ago, and when I told the vendor I never received them they kept lying and said it was delivered to my city and wouldn’t give me a confirmation/tracking number. Be careful.
Great app 5/5
Great app 5/5
Love this app better than AliExpress only downfall is I wish they had an
PayPal option like AliExpress you gotta should consider that for this App
Very bad 1/5
Customer support is a joke. Their language translations are terrible, very poor communication. In matters involving refunds or replacement DHGate ALWAYS sides with their sellers.
BAD APP 1/5
CUSTOMER SERCIVE DOESNT HELP , SAFETY CENTER NEVER ANSWERS . DOESNT LET ME MAKE PURCHASES
Love this site except the delivery takes too long
BEST APP EVER 5/5
Best app ever created because I just bought a fresh pair of Jordan’s from here and their in great condition
Never recieved my item 1/5
I ave contact customer support and have not received my item or my refund. I wouldn’t even give them one star!!!!
Good app and good products 5/5
I’m overall satisfied with the app itself and the variety of products you ca look for.
The only thing is a good chunk of products are as expensive as it is in the USA. Therefore, the incentive of buying is not there when I can get the same product in my country.
But anyway, the app is great and there are tons of products to look for for yourself or for gifts.
LOVE THIS APP 5/5
What's not to like? Some real quality items, just use your common sense. Buy items with a picture customer review so you can see what the product actually looks like. Sometimes the pictures don't match the real product but I've had some awesome luck! I've ordered everything from shoes, items and decoration for my wedding, and items for my home
This app is Alsome 5/5
By It's a alsome app
This app is Alsome
Waiting on delivery 3/5
Currently placed an order, the app looks great! The have everything I want and more. Hopefully my order goes through well.
So far so good 5/5
By Sneakysnail 101
It was super easy to use the app! I feel like it’s way too good to be true. So I ordered some Fenty makeup, and I’ll come back and edit this review after I see how long everything takes to get here, the quality, the service, etc.
Great Products, long waiting time 4/5
Great Products for cheap prices. Everything is made in China and takes weeks to ship to you, if you are patient this app can have a lot of payoffs for you!