Help SOS 3/5
What’s a frozen chocolate 🤨😂😂
It’s great... 3/5
By Sat Night Special
When it’s working. I love the app, but it continuously doesn’t work or the stores don’t get it.
Front screen app 5/5
Super Fast! 5/5
By Erik C.
I’m a Field Technician, and we work on 1hr appointments. Using this app saves me the wait in line, the ordering, and the prep time. I save my favorite/usual order to my App and within a few click, my order is waiting for me! Walk, Grab, and Go! Back on the road again. Not to mention the free any size drink after so many points!
DD App 5/5
DD app is very easy to use and add value to app. I like the app as it allows to to put in your order a head of time so you do not have to stand in line.
auto non load!!! 1/5
By Prima nix
I can’t get my auto reload to work lately, and even when it was working, it indicated on the app
that it was OFF. I’m not happy
with the Dunkin Donut app!!!!!
I literally run on Dunkin 5/5
It’s quick, sufficient, and trouble free! 🍩
Slight enhancements 3/5
The on the go app is great I only wish I could select the option of no ice or a little ice in my iced coffee or select other options for my food
Love it !! 5/5
Pretty much useful !!!
Good app 5/5
Only feature to change is make one less click to order step. You have to confirm go to order which sometimes you don’t realize you forgot to submit
I love to app to speed up pick up. I wish they would put a land mark next to some of the locations. I don’t know exact street addresses and sometimes two Dunkin’ Donuts are close and I am not sure if I am ordering at the correct one I want to go to.
It lets me order food and coffee on the go 5/5
It does what it says it will do, and effectively so.
Love this app 5/5
I love DD. This app is a lifesaver!!!
Auto reload not working 2/5
Been trying to turn auto reload off for two days now because reloading above specified $10 limit. No luck turning off with app or website.
Review the DD app 3/5
By jo jo sparks
It works ok but why not reward every time you go to Dunkin’ just scan to earn rewards instead of having to have your card loaded with money?
Love this app!!!! 5/5
Better than Starbucks app. Recently switched over to Dunkin'. Love it 😊
Points & Adding Value 3/5
I enjoy the easy access to coupons and payment. However, You should get points for every dollar you spend. Not have to reload extra money just to get points if your order is like $3 (for example the coffee i get 4-5 times a week) , especially for how long it takes to get 200.
Dunkin’ Donuts app 5/5
App works excellent.
Difficult to redeem birthday or other rewards 3/5
App good except Difficult to redeem birthday or other rewards. 2x now unable to use
Great in most ways 4/5
By runnin on dunks
For the most part I love this app and the On-the Go ordering. A couple of short comings would be for some reason Chai’s are not currently an option to order. It would also be nice to have a “light ice” or “toasted dark” option. Even a place to add a note to the order or item would work. Hopefully these might be added in the future! Thank you!
I like two flavors 4/5
The only reason I can’t give this app a five star review, is because I like both caramel and mocha swirl in my coffee. It’s not possible to add that using on the go ordering.
Great service 5/5
Love on the go when I’m in a rush
Love it! 5/5
Honestly, I am a Dunkin addict. I LIVE OFF DUNKIN. This app has made my addiction 10x more convenient. Map gives you all dunkin locations which is great for coffee breaks during road trips. Love the fact that I don’t have to wait in line and stress on whether I’m going to make it to class in time. This app tells you everything in regards to the dunkin menu and each items nutrition.
Only small issue I’ve noticed is that after ordering online the balance takes quite a long time to update on my card.
If you love dunkin and hate waiting. GET THIS APP.
Thank you DD!!! 5/5
Love the app and the Order-To-Go.
A surprisingly good app 5/5
Hoboken store on 12th and Adams ... 5/5
By Jim's Reviews
I have been going to this Dunkin Donuts for a few years now and even though it is not the closest store for me to go to, I make a point to make sure I get my coffee here every morning because of the exceptional customer service and friendliness of the staff, especially Louie !
They all seem to be courteous and get drink orders correct with a friendly face.
Louie , one of the managers or shift supervisors is almost always in a great mood, has a big smile , laughs and knows everyone by their name along with their drinks , sometimes before they get up to order at the register .
Thanks for starting my day that much better !!!
Makes mornings easier! By pass the line! Super quick! Super easy!
Frequent user 4/5
Love the app, but had a few times where it would stop working mid-order so I had to take off a star :(
By colin cash
Highly recommend this.
Not that great 2/5
App doesn’t work or won’t let you add funds every other day. Whole menu is not available and you can make some specific choices about food.
So basically every other time you go in to use your app they are experiencing “technical difficulties” and you can’t do anything. It’s now been going on for about 5 days that I can’t use it but I have money on it just sitting. Thanks dunkies.
Needs a better everything 1/5
This app has horrible functionality. Somebody needs to reconfigure this thing. I have gotten charged multiple times because it can't process my card info (for reasons unknown) and the money didn't even show up on my app but it charged my acct!! There's too many steps to put in a mobile order and the rewards are not good. Take a look at Starbucks and that's how a app should work.
Best app ever 5/5
I love this app and the on the go feature is the best! Thanks DD!
By RAW DD
With a credit card on file, a order should never be declined and have to manually re-load. My orders range anywhere from $3 to $30 kind of a little inconvenient to have to manually re-load or have large balances of credit sitting there
No more waiting! 5/5
This is the best app ever, one of my favorites.
PLEASE update App 2/5
-On the "Recent" tab can you please put a delete option.
-On the order screen for iced latte can you add a "light ice" option and liquid sugar under sweetener.
I was told liquid sugar is per request for latte's.
-it would be nice if there was a way the stores can let the app know they are out of a product. It's very inconvenient to arrive at the particular store, get to drive thru and they have nothing you ordered. Especially when you are on your way to work.
Money not being applied right away 5/5
I’m having some difficulty ordering from “on the go” in the app. I put cash on the card and refresh the app but it’s still not showing on my card and I can’t order anything. It takes like half the day to show up. An update to fix this issue would be greatly appreciated. Other than that, I think the app is great and convenient and use it on a daily basis.
Very convenient 4/5
Good ! But need write message
Love app wish I could customize more 4/5
The French van latte doesn’t have enough van. Would like to add extra but no where to put a note
Ordering On the go 2/5
There is no place to make notes or requests. When ordering Veggie Egg White I always get regular egg. Why ask for the option if you don’t make it the way we want? Switched stores to try and get it the right way. Still not correct.
No brainier for Dunks drinkers 5/5
Earn points with every order toward a free coffee. Easy to pay at the window. Order on the go is great.
299 Lawrence 5/5
Sometimes the store doesn’t have the bagel or something that I ordered and it’s not updated on the app so I have to wait for something else anywaysss but app is useful and made my life easier
Store is not getting full order 3/5
Swirl info doesn’t print at store. my order is never ready bc the ticket is missing info.
Add Ons 5/5
Wish I had the ability to request extra ice as an add on, otherwise app is great.
Need tipping function 3/5
Please add a tip function !
Super convenient 5/5
This app is so easy to use - reload the card, order on-the-go, locate stores. Every feature of this app is very easy and makes everything DD related super convenient!
It does its job. 5/5
Simple and easy to use. I mean, it’s a coffee ordering app. How complex does it need to be?
Now if DD’s sandwich offerings weren’t microwaved...
It is easy to use 5/5
By Fire Kim22
Enjoy using the app. As many functions
Flawless ordering 5/5
Intuitive, well designed, and smooth. Thanks DD
Some of the Dunkin’ are getting really ridiculous with their prices...come on!!! A cup of vanilla chai tea $2.55-$2.80 not ok