I Tried 1/5
By no lens
I downloaded your app, went through the account process, and it never worked. It wouldn’t even send me an email to reset my password. Very disappointed
By Tyt Dogg
It’s not letting me register
Needs to be updated 2/5
I like Eastbay but the app needs work. Too buggy. Have to keep logging in between pages
So far been great...
Customer support 1/5
Can’t log in. Never received a link to even reset.
FREE SHIPPING 5/5
I lobe the fact that Easbay offers FREE SHIPPING on just about all of they're items.
Crap so far 1/5
By The J'J's
Just installed and when trying to open up to shop, it just refreshes, let it sit like that for 10 minutes just to c what would happen. Nothing opened, trying hard not to make a sale... off to Amazon✌️
By Bay area great
Used to like them but first time I’ve used them in a long time and it wasn’t a good experience I found a pair of shoes on their website I’ve wanted forever and they said my size was available. Upon waiting for the shoes I got an email saying they no longer have them and won’t be getting however they are still up on their app and I’ve gotten zero explanation!
Crashes and cannot update cart.
Easy to navigate 5/5
First time shopper. It was quick, easy, efficient . Love this site!! Thank u for making online shopping easy:))!
Too slow and unresponsive
By El CI
Love this the app now 💯
Best App for Sneakers 5/5
Easy app to use. You can find anything you are looking for very easily.
Messing up 1/5
The app won’t let me sign in and it doesn’t work properly anymore.
Good app 5/5
By El Zorro10
Love this app
Good. Could be better 4/5
I like eastbay store and shoes always fit great . The app is a little slow loading sometimes. Quick Improvement: The home button when browsing shoes should be placed in the top center , and the “back” button should take its place. I find myself accidentally pressing HOME (And having to redefine my search) while because the BACK button hides when scrolling.
Not a simple App 1/5
Complicated App to work with,never liked it
The top back button 1/5
By eye aches
The filters are exhausting and then when looking at an item and want to go back to the search, if you hit the top back arrow, which is the most obvious, it clears all your filters and takes you to the home page.
Ordered but didn’t have In stock 1/5
Watch out - eastbay will let you order items they can’t fulfill, and you’ll get a cancellation a few days later.
Eastbay and their app should manage inventory and integrate into the app such that customers are notified at time of purchase.
Definitely avoid Eastbay for new release shoes that may be in high demand.
Can set up an account 1/5
App is cool but tried to create an account for the last 3hrs and it won’t let me. That’s why it’s getting one star. Only reason.
won’t let me create an account 3/5
won’t let me make an account 😅 love the products though
Florence Downs 5/5
By Florence Downs
I love youing this App
Have been with eastbay since I was a boy! Easy returns and always and good sale prices.
Great store, app needs work 3/5
By Eastside Brown Boy
First of all, the most annoying thing ever is that it’s constantly logging me out. Secondly the fact that the store is like an attachment inside of the app is annoying. You should be able to save your filters as well because having to put my shoe size, gender, and age group is annoying. If some of these things could be fixed it’d be a much better experience.
Great, reliable, loyal 5/5
Love Eastbay! Has been a staple in my life for over 15 years!! Great variety and deals. Arrives in estimated times often ships for free 🙌🏻🙌🏻🙌🏻 stay golden Eastbay!
Love it 5/5
Ive shopped from eastbay for yrs and i love the app!!
By War Knight
The mobile app is easy to use. Had questions about a pair of shoes. Customer service was helpful in solving my problem. I will be a frequent customer.
By Life is rank
It brings me my things on time!
Air Force 1 5/5
Just bought a pair of Air Force Ones 07 LV8s!! Can't wait to get them. They had a special on the price so I had to cop them.
Promo codes work until you pay 1/5
By Robby D!
Crooked! No worries Eastbay plenty of places to buy the products you carry..... and usually cheaper! Offer promo codes and deduct them from price right up until confirmation check out. SHAME......
App needs work 3/5
Can’t sign it to my account from the app
Frustrating back button 3/5
It’s tough to browse items on this app. I will click to look at an item and then instinctually press the arrow in the top left to go back. But that takes you all the way to the main menu and you have to search for items all over again. If that was fixed this would be 5/5.
Great app 5/5
By Jaden 2001
Reliable has everything I needed and more
Fix it 1/5
I don’t like the app anymore . When I used it last year , I could search things okay. But now when I go to search it is weird .
Great store 5/5
Always a sale and great service
Love this site and my shoes!
Won’t let me create an account! 3/5
I enjoy all the products on the app and it definitely offers a great experience as an app to purchase sports goods, but it won’t let me create an account and it’s a bit frustrating! I like receiving deals and upcoming discounts. Once this is fixed within the app I will revise my review and give the app 5 stars.
The best sport apps 5/5
By Joker Domin Eri As
It’s amazing no freezing issues
Great app 5/5
I've been shopping with Eastbay for years. The app is very user friendly and my orders usually always come before the expected delivery date.
Wish List easy view 5/5
App is easy to use but would love to easily view my wishlist without having to add an item
Awesome Website and App 5/5
Great experience with finding the right pair of sneakers. Couldn’t find the right size anywhere- but Eastbay came through. Thanks and I cannot wait to shop the site again.
Cart saves 4/5
Cart choices dissipate after pressing return.
Love Eastbay, Hate the App 2/5
I love Eastbay and have been shopping with them for over 15 years. I try to keep my apps to a minimum on my phone, which is why I didn't try the app before now, but I decided to try it since I like them so much. After about a week, I had to delete the app and go back to using the website simply because it was so clunky and inconvenient to use.
Here's the things I don't like about it:
- The app often gets stuck in the loading loop often when I attempt to go to the Search page.
- Search page being separate and not at the top of every page from the get-go made it feel annoying to simply search for stuff, especially since loading loop is a looking threat.
- Clicking "Next" often brings you to the exact same page you were on, or simply cycles between the same 2 pages over and over.
- When looking at an item, there is a "Home" arrow where most sites/other apps have their back arrow, making me go back to the home page often by mistake and having to start my search all over again.
- Also, there's the "Home" arrow, then an inch directly to the right of it is the Eastbay symbol that also takes you Home when you select it....why? Just take away the home arrow.
Again, I'll reiterate that I love the company and will continue to shop with them via the website, but I definitely won't be utilizing the app.
A very good app, great prices..! 5/5
very very good
The best shoes and clothing app on the internet 5/5
By Ridge Bosslegend
I always find the best prices here, and the app is easy to use! Incredible savings and quality products