Best VPN 5/5
One of the fastest VPN 5/5
I’ve been using ExpressVPN for a number of years now and have been very happy. Home and for traveling abroad. Speed is minimally compromised and they play nice with Netflix. Read their privacy and activity logging policies. It’s one of the most important things to review when selecting a VPN service. They are outside the 5 eyes. If you don’t know what that is, look it up.
Useless in China 1/5
I can’t speak for users in other countries but for China it may be wise for the creators of this VPN to revise their charges because I personally have been using this service for more than a year now but for the past like three months I have only managed to successfully use the VPN for less than fifteen days in a full month so I think am not getting value for the money I pay for this service.
Great idea but it doesn’t work well 1/5
I really wanted to like this and use it. It stops me from using the Sams club app when I am in the store. It makes my iPhone battery drain faster. I have it on my pc, too, and it doesn’t play together well with the Microsoft outlook.
I really wanted a way to have more security on my devices.
It’s getting harder and harder to get connected successfully in China. 4/5
By 的经济地位 i 我 i 成交额金额将醋
I’m an international student from China. Due to Chinese government’s policy, we can’t connect to certain foreign websites like google and YouTube in a straightforward way in China, so I bought this VPN to make sure I still have full access to certain foreign searching engine. I had this app for more than 3 years and using it every vacations when I went back to China.
I’d like to say, this is still the best VPN I’ve ever had so far, however, I have no idea why it’s getting harder and harder to get this connected in China now. Sometimes you wait for minutes to get connected and eventually failed. They never had this kind of problem before, so I really hope they can do something to help users in China.
A lot to be desired 2/5
By Beautiful Chengdu
Being a subscriber since August 2020 while traveling in Taiwan and China during this period of time. Using it while in Taiwan was no problem at all. Access was pretty smooth and successful anytime. However, within China, it was a totally different experience. The VPN version used on my devices is pretty up-to-date since I check constantly. Within China, connection is hardly ever successful the first try at all times and the process seems sluggish regardless of the VPN locations (Hong Kong, Japan, Singapore, and US, etc.) I tried. Even when connected, the connection didn’t seem to be stable and long lasting. I said so because I have a company-used VPN on my devices as well. So, when I get frustrated with Express VPN at home, I will take advantage of the company VPN. When I do so, I pretty much get connected right away. There is nothing proprietary about the company VPN because it is just an app downloaded from the Apple App Store except the company pays the subscription. I’m still giving Express VPN benefit of the doubt due to the good comments I read online. However, I can’t said my experiences match well with those good words and my patience is wearing thin.
No longer up to China’s challenges 2/5
By Bored Keyboarder
I have used Express VPN for most of this year and after a good couple of months, it started failing regularly! While the consultants are knowledgeable, patient and usually helpful, I now feel they are being let down by the Express VPN system that can not sustain regular operations in China. Of course customers paying for access to internet websites become frustrated and fed up with having to CONSTANTLY change city locations, every 10 minutes sometimes, then find that another protocol is even less effective! Different service providers also produce the same disappointing results! The generic status page suggestions have become another way of waiting on the queue for yet another update that often takes days to arrive before again malfunctioning after another week or so. A disappointing experience that does not match the advertising/promotional material. Time to respect the customers’ needs and expectations.
Reliable, secure. 5/5
I love this VPN. You will too!
Sometimes causes connectivity problems... 3/5
By GB Fannie
That is all
Love it 5/5
Works really well for a family
By Martha Marmol
Esto es SPAM
Hands down #1 VPN 5/5
By CW2020 Stamp it
I have traveled throughout many countries and ExpressVPN, is by far the best. Make sure you have the latest version as other country government IT personal revise their tunnels, but I can tell you ExpressVPN is on top of those issues. Normally VPN’s don’t work or have issues especially when political events are going on near your oversees lodging.
Also, make sure any and all devices are loaded and and working before you travel, because typically you can’t download your apps and/ or programs while overseas
Poor connections and frequent lost connections.
Sometimes works... sometimes not 1/5
Recently, I’ve been experiencing connection issues. Despite trying numerous servers all over the world. Nothing. Just spinning and spinning and spinning. The thing is, it’s random when and where it works or doesn’t work.
The worse part is it cuts off my internet. How do I disable it?!? You can’t be cutting off my internet. That’s my livelihood.
Now I’m stuck 20 minutes on some chat. Lloyd has already asked me 25 questions... and I remain no closer to a resolution.... frustrated!!!
I keep getting dropped 1/5
By DK Napa Valley
This is worse that Norton VPN, I cant keep a connection!
Best VPN ever👍💯 5/5
Payment Scam 1/5
Be very careful with this company. They continue to take your money after you have canceled the subscription. 3 months after I cancelled the subscription, they decided to start taking a monthly payment again. For no reason, no apology. I am still waiting for them to refund. I am sure they will, but how many people get charged without noticing?
Connectivity Issues 2/5
I’m noticing slow downs and stoppage of my connections
One of my favorite apps
Made my 4g data extremely slow when the trial ran out. 2/5
Very strange all day today I could only search the web no music, videos, apps would load properly super strange.
I am very satisfied with Express VPN. I like how it’s presence is clear and how they allow complete user control in use and activation/deactivation options.
Mexico’s server doesn’t work 2/5
One of the main reasons I selected ExpressVPN from the many other choices was its availability of a server in Mexico so I could watch some shows in YouTube that are not available in the US. Since I subscribed (almost a month ago) I wasn’t able to connect so I spent some time with a representative but couldn’t do it and a service ticket was opened to fix the “minor” issue they had. A month later is still not resolved so I think it is more than a minor issue and more a service they can’t offer.
After expressing my disappointment on this I got offered a few months for free, which really doesn’t solve my problem (I don’t want something for free but something that works) but at least they’re trying, and that’s the only reason for giving them 2 stars instead of 1.
Other than that it works as expected.
Forgot to add: I have found the Customer Service reps very responsive. I’m sure they are not the ones responsible for solving the problem but at least they are communicating (and apologizing) for it.
Does not work 1/5
I got this for the express purpose of using it in China, and it doesn’t work. What’s more, after contacting support, they did not get back to me.
Switched to astril instead
Great, but drains battery 4/5
I've been using the service for a long time, and it's been excellent. My only issue is that the app uses up a lot of battery. On any given day, it's responsible for 30% of my phone's battery usage, sometimes even more than that.
Prevents other apps from working 2/5
Tried contacting VPN but customer service was less than helpful
It works... but it is not correct US location 1/5
The vpn that I found works with all kind of networks incl To watch ABC outside US.
Speed slows down to about half up/down but so does all vpn
But since arly 2020 the location is not working for US it all appears random when using live tv via Prime Video (amazon)
Do Not Ever click on It! 1/5
Express VPN is a nightmare! I clicked and downloaded it just to see how it is because it said that has a free trial and trusted!!! They hacked my info, and still are charging my bank account plus Apple Support doesn’t back this app up. So you are on your own for any refunds! Watch out for scammers like this!
Best vpn 5/5
By dnkn dounts
Very happy with this service. This is a 5 star vpn. I will tell family and friends how this vpn is the best out there.
I'm was about to use this VPN for my netflix account but it's not working.
Yeah, not free 1/5
I hate when it doesn’t say that it’s not free
Positive review from China! 5/5
By Wally LS
I am a retarded (sorry, 'retired’!) California Civil Engineer, currently living in China. I have had your service here since last March, 2020, and have been very satisfied with it. I just noted a significant number of negative type reviews. Please ignore the vast majority of them! Your service has been of absolutely critical value to us here, for both me, and other folks I know here. Without your service, we are experiencing increasingly draconian limitations on what internet sites we can access, as a result of the quest by the communist government here, to control all incoming information, in an ever more totalitarian manner.
In conclusion, I am very pleased with your service. Thank you very much. I do check each day to see if an 'update’ has been offered for us in China, and, of course, immediately accept such update. That is essential to stay current with your latest service offered to us to obviously help us cope with our circumstances here, and I strongly suspect that many of the 'negative' reviews are from angry users who are not simply keeping up with the latest updates.
Love this VPN! 5/5
By native son 72
Live in China for two years always was able to work with the Internet.I was so amazed, even the Chinese government couldn’t seem to block my Google and YouTube.
Clunky, Slows down my Computer 1/5
I have never had issues with my Mac until I downloaded and used ExpressVPN. Now I’m lucky to have a day where there aren’t connection to the internet issues or slow internet speeds and apparently processing issues. It may be possible to reconfigure my whole computer to improve things but I just want it to work without having to call customer support to troubleshoot everything. I don’t want to worry about my computer acting like a PC all the time. When I paid for the one year subscription I didn’t imagine the service would cripple my computer and that I wouldn’t want to keep it but now I’m stuck having prepaid for the whole year. It’s not worth my time to call them and ask them for a refund since they will require me to troubleshoot everything before they consider offering a refund if they are disposed to do it at all. To me the service should just work and therefore I will simply stop using the service and get my computer back to full functionality.
Express the experts 5/5
Express vpn is literally the best vpn on the internet and around the world.You might not get this.Just download it on the play store or get it on the AppStore and you’ll get to know what I’m talking about.
Widget/control center is gone, no dark mode 2/5
Update removed widget - no longer able to add
Dark mode is long overdue..are we going to have to wait YEARS for this???
To Developer Response:
You keep saying you'll consider it.. Empty words. DO SOMETHING about it.
Express VPN 1/5
Very, very poor customer service and very unprofessional. Signed up for service and my internet provider does not recognize this service and in turn the 7 day trial that I tried repeatedly to through email and messages to have turned off and canceled has been repeatedly denied and my home security system has been down and also all my internet service has been interrupted and they refuse to drop 7 day trial and therefore inconvenience my family from our internet service and most importantly our security as it runs off of our internet that has been disrupted by this app! Stay away from this app and service! They have no compassion or consideration for nothing other than to push there product on you!!! Again , do your research and stay away from this app. Cannot talk to anyone in person and they act like they don’t understand the issues explained. Not sure if it’s an act or just blatantly being done to put our family any risk and inconvenience!! Never again! Just a warning!!
So annoying 1/5
By So bad service quality
It’s too slow and frequently disconnected. And too expensive.
Need more cities 3/5
By token 4897
There’s no match for Cincinnati or Baltimore
I’ve followed directions. Now it works well.
Every day this app stops me from being able to get texts because the vpn is unsecured or is not connected. I tried multiple times for it to connect and it wouldn’t. To many bugs. As soon as I removed the app my phone worked again. Not worth the hassle.
Works well with Apple, but not PC 3/5
The ExpressVPN works well with my Apple devices, but not with my PC.
BBC four 1/5
BBC four has not been available for months and every time I contact you I’m told the tech people are working on it.
Eh, it's ok. 3/5
It does have the "one click" vpn, and it seems to work. Some of their endpoints are really slow though. The ones I'm using are close to me as well, so latency shouldn't be an issue here. I feel like I'll wake up one day and my phones moving slow, so I gotta move to another endpoint and then it will start to work again.
Really reliable for users in China 5/5
I am located in China and have been using ExpressVPN for over three years , always been reliable and stable to surf webpages and watch YouTube , Netflix and even Disney+(only US locations) videos, though it is a bit expensive compared to other VPN providers , but I really think it has proved to be worth the money, while I have also bought Vypr and Nord VPN service, they can be unavailable in many cases in China. Express VPN is the Best choice for users in China!
Costs Money 1/5
I am legit Broke (I don’t wanna pay/I don’t have money) and I can’t find a way to bypass the free trial thing -_-
Issues connecting while on Mobile Data 4/5
iPhone XS, T-Mobile.
While on LTE basically just won’t work, been trying other solutions. Hopefully I can figure it out. Aside from that it’s great. Usually connected to Wi-Fi but I really need to figure out why it won’t work on mobile data.
Set to UDP and other protocols. Tried different servers. Worked for 5 mins at one point. Won’t work now. Still would recommend as I mainly use it via Amazon Fire TV Stick
Drops connection Constantly 1/5
By Ice Hockey Religion
Loses connection all the time but you take my money without any problem. Can’t use it if you’re streaming on PRIME. Apple iPhone 8