Bad service, bad support 1/5
Never got connected after the payment for 1 month, the human support guy is like robot, bad customer care
User for YEARS 5/5
By HAPPY CUSTOMER
I’ve got this on every device possible that I own that connects to the internet. I love it. The $99/year is worth every single penny for the safety and security it provides!
The best 5/5
The very best VPN Service out there. I have tried many professional services and nothing compares to the professional integrity and design of ExpressVPN. You won’t be disappointed!
Connection issues in China 3/5
It works when it works.
5 STARS 5/5
By Isaiah 29:11
5 OUT OF 5 STAR REVIEW
NOT HAPPY AT ALL !!!!!! 1/5
Most of the time I can’t trust this VPN , bc I did got in trouble bc of this VPN , is keep connecting and disconnecting it, not happy !!
Great in Europe - not China 3/5
By Perfect and still improving
This VPN worked beautifully in Europe and I gladly spent the yearly subscription knowing I would be also in China. But the Great Fire Wall has been giving this VPN a lot of trouble. From hard to connect to dropping a connection, it’s inconsistent. When it works, it’s great. Other people have express in China and they like it but for whatever reason, it’s not working well for me.
Great app 5/5
Doesn’t get better than this. Fast, secure and easy to use.
Fast and reliable 5/5
Express VPN is an amazing VPN service that seems seamless on all your devices
Dark Mode 3/5
Will not stay connected. On iPhone.
Now desktop lost total program.
works every time! 5/5
By Weather or not?
very helpful to someone who travels a lot, and wants a secure setting.
By JT Vegas
I have to disconnect the vpn every time I have to send an email.
Useless in China 1/5
Total waste of money for users in China. Contacted customer service at least fives times over the last few months, and get the same “our engineers are working around the clock to fix it” snake oil salesman response. No, I don’t want to email or live chat with customer support again, I just want a product that actually works the way it’s advertised and marketed. Wasted way too much time trying to fix this. There are much better VPNs that cost less or are even free, would not recommend Express
Did not work 1/5
This app did not work in UAE — maybe 30% of the time. The free trial, which was cancelled online, became a total billing debacle and waste of time trying to cancel and get my money back. Thank god for great Apple support. Express VPN was generally useless for me.
Just awesome !!! 5/5
I can watch Netflix from all over the world.
THE BEST!!!!✊🏼👌🏼😄 5/5
The app works so well I could watch my series soy luna and I tried finding a place everywhere and this app worked so well I love it I could watch my series full with no problem but I hope they put season two cause really want to watch it.THANKYOU😄👏🏼👏🏼👏🏼👏🏼
Somewhat satisfactory 3/5
Very often the service slows down traffic tremendously.
Express vpn 3/5
I’m in mainland China now and express vpn only works little to not all and even when it was working it was only working on mobiles not computers. I would suggest not paying for the whole year and do it monthly if you do get it because at least you only pay when it works. I’m a little upset because I paid 100$ for a year.
Really fast works with Netflix and the costumer service is really amazing
Connection Drops 3/5
App drops VPN connection frequently when moving between WiFi and cellular data. Forces me to go back to Express VPN app and reconnect to another server.
Good stuff 5/5
By panther 3per
Great app to protect your privacy everyone should have it
Worst there is. 1/5
Have used for more than two years but this year it is byb far the worst app there is.
Phenomenal VPN 5/5
By privelaged white male
I love it.
Drops Connection! 2/5
I thought I would try a VPN and heard that Express VPN was pretty good. Well, I have had it now for 2 months and I have lost count how many times a day it drops the connection. It is incredibly frustrating when I am online and suddenly everything freezes. I have tried different locations yet it still drops multiple times a day. I think I may have to try a different company.
Like it with a slight criticism 4/5
Generally speaking this is a really good VPN. Criticism is that a given server will not be working fairly frequently. You can switch to a different one, but it is annoying.
Great for my comp
Works in China...Sometimes 3/5
By Lao Wantong
Latest 3month trip to Hubei it worked OK. Slow to connect and it was pretty much only LA4 on iOS that worked consistently and quickly. It still got taken down occasionally, but I could always reconnect. I’ve upped the rating one star to middling grade.
Amended review.....It used to be the best in China, period. Then, last year, in March, it just shut off. Dead. Wouldn’t work. Now, it’s hit or miss. It’ll only connect to a couple servers, LA 4 & 5 mostly. They advertised too much, at least that’s what a bunch of us in China think. The Commies don’t like being made to look foolish, and Express was doing that. Now, the best VPN’s are the little known apps. I won’t put their name up here for fear of the Commies finding them.
1st Review, pre crackdown.......Frequent traveler, and reside about 3 months a year, in the Middle Kingdom. It’s not flawless; China has a multi-billion budget to take out VPN’s, so expect there to be some hiccups. Also, I go to remote rural areas a lot of the time where internet access is already slow; expect it to be slower with a VPN. I’ve used a dozen VPN’s, from paid services to free one’s China youth hipsters pass around, and it’s the only one that works at all consistently. Forget streaming movies, though. It’s too slow to stream movies; it just doesn’t work, but nothing does. My 5 star rating should be viewed in the context of China, where internet censorship is EXTREME.
It’s necessary to change servers periodically, say from LA 3 to Hong Kong 4, Santa Monica seems to be really good right now, last year I used Thailand when nothing else was working. I get Google, Gmail, NYT, Bloomberg, all the prohibited sites. During peak use periods, evenings, it can slow down. Other times, it’s like being in the States. When not in China, it’s flawless; works, period.
Right now, the best VPN 5/5
By Henry Araúz
Excellent for watching programming on Amazon Prime Video.
Terrible cheating. Waste our money only for more ad. Never subscribe for more than a month 1/5
By feel cheated, terrible
Terrible cheating. Waste our money only for more ad. Never subscribe for more than a month
Lagging speed 2/5
Since using the app my Wifi speed has slowed and completely stopped at times. While I trust the product and know it works, I have a need for speed.
Nord VPN: we’re better than Express VPN 🤡🤡
By D Browm
No lag, outstanding ‼️
Excellent apps .you must try it
WiFi OR expressVPN? 1/5
By Zs(using full version)
Won’t be able to connect to WiFi after installing express VPN. Was able to connect to WiFi instantly after deleting expressVPN. Don’t know why.
Love the privacy it offers. 5/5
By CMB Nola
Peace of mind surfing the web. Little to zero ad-tracking.
TERRRRRIBLLEE, YOU WONT GET YOUR MONEY BACK!! 1/5
I don’t write reviews, but I had to on this one because I had 3 separate conversations with this company about their “MONEY BACK GUARANTEE” my a** you won’t get a penny of your money back, and won’t get a response either!!!
We use it for all our devices 5/5
Very happy with it. Works across everything we need. From Net to Amazon
By musiclover 144
This app blocked major usage of Facebook, instagram, local paper and music on my iphone. It is frustrating since the app was highly rated by USA today columnist. I had paid for a years subscription before trial. Will figure it out. I learned to be more careful!
You get what you pay for! 5/5
There are many free VPN services out there that work to a certain degree but my line of business requires me to have a reliable VPN service that offers more than just one or two locations. ExpressVPN has so many different servers all over the world and I have never had connectivity issues. It is well worth the monthly fee to have such a reliable and option-filled service.
Can’t even create an account!!! 1/5
Have no idea if this VPN is good or not as it won’t even let me create an account!
Worked fine all the time 5/5
By Beshash toosh
It worked in Iran, US, and Europe without a hitch fast and seamlessly.
Don’t even 1/5
By Just a average customer
So I decided to give this VPN a try since I couldn’t get my other VPNs to connect to my schools wifi. It worked for like two hours and then refused to connect afterwards/ keeps trying to connect, but then it keeps saying it failed to connect. I noticed that there’s also a windows 10 version so I decided to give that a try since I was using the seven day trial. I connected and downloaded everything and then I hopped on my laptop. I went on a few websites such as YouTube, Hulu, Microsoft support, etc. But when I turned off the VPN, I can’t go on websites without the VPN. The website would say an error: website might be down or website may have been moved to a permanent location.
I have cancelled my subscription and returned to Nordvpn, which I have been using for two years.
Problem 1: if you’re roaming from one WiFi connection to another or from a WiFi connection to a telecom network, ExpressVPN disconnects. If you aren’t keen, you'd find yourself browsing the net unprotected. NordVPN handles the switch from one connection to another seamlessly.
Problem 2: The trial claim is misleading and a scam. Expressvpn withdrew money from my account 4 days before end of trial.
Problem 3: Expressvpn takes long to connect to a sever. I did not experience this problem in the first week.
I’m pleased I played it safe by testing the service for a month. I’m back to NordVPN for peace of mind.
Reconnecting .... 1/5
I spend as much time reconnecting to the VPN as I do using it. Wasted money. Will use a different VPN after this contract.
Hide Me Bro 5/5
Great app and great service. Highly recommend for anyone wanting to be protected from all the bad jewjew out there
Excellent product! 5/5
I’m using ExpressVPN on all of my devices. I love the simple interface and automatic detection of the best site and reconnecting. I also like the tools that verify the DNS configuration while connected.
One of the most comprehensive VPN services. 5/5
I’ve tried a few VPN services but none quite like this. I’ve been using it since 2016 and loved it then as much as I do now. It’s been great watching this service grow and add more features, or polish up current features. The ability to have the VPN protocol picked automatically and simplicity of the app make it usable by anyone, very user friendly. For those who know what they’re doing, or those who just want to experiment you can also manually pick the VPN protocol you want to use. Great app. Great service. What else is there to say?
Not bad, consistent