Rude office staff 1/5
After placing my order I had a question. The staff was rude and hung up on me before even confirming my name. Not accommodating at all!!!
App doesn’t work like computer version 1/5
The app is poorly made. It doesn’t have the functionality of the desktop version. I load PDF files, and it says that they are non-standard, so I can pay online. What a joke of an app.
Happy to Use This App 4/5
Works great once you’re used to it. It can be a bit confusing at first, and I have made a couple of rookie mistakes because I missed the order summary “2 pages, single side, color, 24lb paper,” etc.) in its tiny print. But I love the results and the ease of ordering simple print jobs without having to talk on the phone.
She has 3 weeks left at this job
Really bad 1/5
By Sheila MaRee
I just want a print of a photo on high-quality paper and matted. I think that’s what I ordered, but I don’t know because there’s no way to see what it will look like.... someone will contact me? Still waiting........
Super nice, fast and 100% satisfaction.
Smart move fedex 5/5
Convenient, fast, easy, straightforward.
FEDEX ROCKS!!!! 5/5
I have to say that every time my children have school projects I can count on them to deliver 100%. Love the quick 2 hour service!!!!! Thank you FEDEX your a life saver!!!!🙌🏻
So glad you have this service
Crashes just when I get to check out 1/5
Every time I have tried to use this app it crashes just as I check out and I lose my entire project.
Has issues 3/5
By Inspired 4 Health
Some issues with this app
Buggy Sections 3/5
By Alex Vaos
I keep getting network timeouts and I’m on Wifi.
Selecting paper is very tedious, and so is selecting the same files over and over.
The checkout process requires an address but doesn't tell you its required.
Tried to print pdf, failed at store 1/5
Tried to print from phone for store pickup. Got to the store, they said “those usually take longer”. Then they tried to print it and got an error. So I had to email it to them.
BUGS & CRASHES 1/5
I've used this app before and it worked fine for my needs. Now, it crashes any time I try to print from the "Documents" menu. It's infuriating and needs to be fixed.
No Help for you! If you want to scan signature 1/5
FedEx left a door tag on my door requiring a signature. Said I could go to the FEDEX app and scan door tag to setup automatic delivery with signature. Couldn’t find it in the app nor can I find a help section mentioning it.
Best App EVER 5/5
Never had such a powerful app work so well. Usability was perfect. Excellent workflow and integration with email attachments on the phone. Is my standard for how useful apps should work!
By Cool 111111
App should save payment info. It's does not forcing you to re-enter payment details every time you order.
....tell you what!! This app awesome; I’d ran out of ink, plus the printer was acting up like an old garbage disposal that happened to seized up, due to not using it frequently, on a daily basis... I’m having a job interview and testing materials in the morning at 8:15am Tuesday ... it’s 8:30pm Monday night, thank you GOD for this technology and service; what a GODSEND, by 9:00pm Monday night I’ve use the app features it was simple and surprising fast, send the copies to the chosen store of my choice and spoke to an Angle named Mr.Eugene...happens to inform me that he was working on my paperwork as we speak and they should be ready in the morning at 7:30am when the store re opens for business..., WOW ... thank you Fed Ex for your superior service... I will highly recommend you and personally use your services in the future... thank Sir Mr.Eugene.. for taking my job task and GOD BLESSED... Fernfresno...
Great customer service 5/5
Leanna helped me at the Westwood location (Center # 5927, Location SMOKK). It was super busy and I had moved to two lines to wait some more but Leanna came over and told she would help me at another register. She was friendly, positive, courteous and moved fast but never rushed me to fill out the paperwork. There should be more people like Leanna in the world.
This is great...
Not tech savvy 2/5
By Heaven on my mind
No persistent login to cloud accounts. No retention of payment information. No retention of buyer contact information. All this must be re-entered for each print job.
Pick orders DO NOT need mailing addresses 1/5
By Flashlight awesomeness
It’s annoying to have to put in your mailing address for a pick up order. This is so unnecessary. Makes it very irritating and tedious.
Fix the bug.
Exactly how is that “convenient” as a consumer? Thought the app was called Print & Go.
Not too pleased with this app
Won’t be doing business again with FedEx while they partner with the NRA.
Better Service 5/5
I have high expectations that I will get a response, know my cost, arrive and receive my documents without standing in long slow line as was the case before the move from Hartwick.
Thanking you in advance.
Love this 4/5
Makes printing so much easier but doesn’t always work which is frustrating why I have four stars
Great App, but... 3/5
I love this app, and use it all the time, but can only give it 3 stars because the app does not SAVE your information and; therefore, have to fill out address, phone number and CC number each time.
Terrible interface 1/5
By Earl Gray tea latte, please
Not easy to use compared to the tracking apps I have. Have the hardest time logging in every time. It doesn’t give you an option of alternative methods of recovering your password. I write everything down and since it doesn’t show you the password when you add it.... then I can’t tell if I added an uppercase in the wrong place. Then the security questions should be easy enough... are they case sensitive? Idk... it doesn’t tell me. What isn’t matching? Email me a freaking recovery password or text me the recovery password.... don’t lock me out of my account for an hour for several failed attempts, I have the password written down.... and it’s not working.... ugh! I’m tracking a package.... why did I even try to log in to this stupid thing
Way to pay 3/5
By Blanca Ceballos
I liked this application when I could just order what I needed and just paid when I picked up , so I don’t understand why I have to pay before I pick up
Finally updated for iPhone X 5/5
As someone who waited forever for the app to be updated to iPhone 6 Plus, I was excited to see that the developers finally came around for iPhone X.
Love the app and the easy way to print docs right from my phone. Please add support to OneDrive cloud support similar to box, Dropbox and google drive.
Great quality and quick service 5/5
So easy! 5/5
Saved me a lot of hassle. I downloaded the app, picked the file from my email, found my nearest store and printed. Very easy to use. Thank you!!
Rare great app 1/5
I use allot of apps, this is a rare app the was really easy, intuitive snd straight forward with clear instructions. Restores my confidence in app developers. 👍
Wish there was a way to save location and payment method. Ordered over 20 times and had to look for location and add in the same card information every time. Otherwise very good app.
iOS app better than web app 4/5
The app for ipad is much easier than the non-flash version for the web.
Outstanding services: very quick, professional and incredible prices. Thank you for being available 24 hours, incredible !!
Thank u 5/5
By r&r transport
Excellent Customer Service
Good app, but needs a little more adaptability 4/5
Works well enough w/o talking face to face w/a technician, but just wish there were an ability to add & modify several files at once --since all my files had the same needs & restrictions. Also an ability to make sure some pics were landscape or vertical.
Works great! PLEASE add Apple Pay. Having to enter payment info each time discourages me from using it more frequently.
Apps works but prices are hidden with the location 3/5
After placing a large order of several templates, went to store and realized the standard paper on app is 32lb instead of 24lb. So I was charged additional amount for heavier paper. Discussed with team member and they said it’s nothing they could do to change it. It would be more beneficial to have highlighted selections on the App instead.
The website ordering is so impossible I almost gave up on kinkos— but the app took all of 60 seconds to work! Big improvement!
User friendly 5/5
I love this app. I don’t print a lot so this service is ideal and the turn around time is great. It’s easy to use.
Credit card entry finicky. Didn't remember card info or offer to remember 3/5
I guess it's getting there. Nice it exists.
- Map doesn't show my current location so hard to accurately pick a FedEx location.
- Can't just print to it from Apple print item (may be iOS limitation)
- crashed after I sent a PDF to it from within Google docs. Reopened and doc was there
- doesn't open to a good place when you send it a doc
- want it to accept Apple pay and maybe let me pay at register
Hideous design flaw 1/5
By hate fedex right now
If you don’t create an account AND login BEFORE you start loading things, you will waste an hour and a half loading 42 documents from your email inbox and then the app will time out and wipe everything out of your print queue and your cart. This just happened to me. Whoever set it up like this should be fired.
It does what its is design to do 5/5
I click it prints
Easy to use 4/5
So easy to use - I ordered today for first time & it was fast! I haven’t picked up yet but expect the quality to be at the usual Fedex level! Exciting!
No too shabby 5/5
The app didn't have all the options I wanted for my prints but it still let me place an order and have a human call me.
Quick and easy 5/5
Loved the ease of use, simple/clear interface, how I could import my document straight from an email, finding local store and doing all my ordering online. Saves me time and trouble - thanks!
Requires cc 2/5
Pay in store option would be nice
Staples Didn't Get My Order 5/5
Staples Didn't Get My Order because their app is WACK!!! I'm a busy owner and this app saves me time because it's straight forward and easy, THANK YOU!!
Great app 5/5
This app saves me so much time and many miles. We travel extensively and occasionally need professional printing services. This app makes it so easy to order online and pick it up when it’s ready. No more multiple trips!!