The app has a very odd and annoying format. Notifications are constant and get in the way of using the app with any sort of ease. Deleted 5 minutes after getting it because I knew I wouldn’t be able to deal with the glitchy, unorganized weirdness that is this app. And the rates they’re trying to charge for premium are OBSCENE.
Charged after deactivating my account! 1/5
By Jalen Makayla
I had downloaded this app one night out of boredom and it wouldn’t let me do anything without signing up. So i signed up and put my card information in and started looking through the app. I didn’t like the app so i made sure to delete my account before i uninstalled it so i wouldn’t get charged. I received an email saying that there was a billing problem with “Hily”. I continued to look through the email seeing that i got charged $15, after i deactivated my account!!!! Although i did not have enough money on my card to pay at the time, this problem is still effecting me and it has been for almost 2 weeks. I emailed your “customer service” and they have yet to reply to me. It is very annoying and extremely irritating that i got charged for an app AFTER i deactivated my account and now it’s affecting my itunes. i am not asking for a refund i am just asking for you to simply not charge me !! This is just a scheme to get your money. DONT DOWNLOAD IT
It’s ok, not for gay 2/5
I like how there is a non-binary option. I do feel, however, that this app is very one sided, meaning it’s meant for men to find women and vice versa.
I’m a gay man, so I was annoyed how there wasn’t an option to set my search settings to find other men only at first. I had to find it myself after setting up my account. Even then, I’m not ONLY getting gay men. The search looks for just men in general, so I’ve come across many straight men. I wish my searches could only show me other gay men instead of having me get my hopes over straight men who swipe right all day without thinking.
The ads are cringe 1/5
Literally so cringy lol
I’m very very upset ! I’ve unsubscribed two months ago and I have been charged twice even after deleting my account and I’ve been charged now again the second month in a row for 14.99$ like really mad!!
Just use Tinder 1/5
I saw the annoying ads on snapchat that assume i’m straight and looking for a girlfriend and I decided to try it.
Side note: You should tell your snapchat promoters to pronounce the name of the app the same way. Nothing inspires confidence in a product like when the promoters can’t pronounce the name correctly. Is it Hilly? High-lee? Good lord put more effort into ads.
This app costs way, way too much money for what it is. I’m gay and there are barely any people available on this app. The only real matches live hundreds of miles away and nowhere near me. Bots everywhere here, and to actually use features, you have to pay. Tinder is by no means good, but it’s better than this heaping dumpster fire of an app, especially if you’re queer. If you’re a queer male, you’re better off using Scruff of Grindr.
y’all should add instagram 1/5
y’all should add instagram like y’all have the snapchat thing
I’ve had the worst experience with Hily. DO NOT DOWNLOAD !!! This is the worst app I’ve ever downloaded in my life. I hate it !!!!!!!!!!!!!!!!!
Awful support 1/5
I had made my account edited my profile nothing was inappropriate nor was it violating any rules. I had swiped around matched a few times. Sent some messages, with no responses, and come back 4 hours later and my account has been disabled for “harassment”. When I asked the support if they review the reports to make justifications of whether the reports are false or not they replied with” sorry, your account can not be restored.”
I canceled the account the same day I downloaded it because I thought it was free but you guys still went ahead and charge me please I want my money back please. I’m trying to look for a phone to call you guys don’t even have a customer service number. I’m wondering if this app is a scam🙄 please refund my money.
All fake profiles and the minimum distance is too far for us city dwellers 2/5
Probably been matched with 2 or 3 real people and a solid 20 fake profiles that are inactive. Also the distance is far too great for someone who lives in LA. I will have to drive over an hour to meet a lot of these people.
Dear hily 1/5
By kickstar start boy900000
I first downloaded this app an thought it was cool until they disabled me from logging in to my account blocking me from everyone I was talking to so I don’t recommend this app
You need to download the app and pay and if you’re not happy you can canceled after the 7 days. I cancelled my account the same they and they keep charging my card $14.99 monthly when I already got rid of it. I emailed them and I get zero respond. Please don’t waste you time and money on this horrible app.
Great app if 1/5
Great app if the only people who respond to you are love scammer and a website that doesn’t work. The cost of the sub doesn’t justify the quality of this app.
Impossible to use for blind users 3/5
I use voiceover, the screen reader that is built into the iPhone. The account sign-up process was rocky, there were lots of unlabeled buttons, including what relationship you are looking for. Also, the photo verification process is impossible for a blind person to complete. You’re supposed to perform some type of gesture in the photo, and I have no idea what gesture that is. I already have a photo in my camera roll that someone helped me take, I feel like I should be able to use that. Please consider looking into this.
If your a guy and you sign up for this youl will get match with bots in your area trying to sell you a sex site or on the rare occasion you match with a real person they will live on the opposite side of the country. This is by far the worst dating app i have tried to date.
By Xtreme Panda
Made an account and it immediately got disabled. Support won’t reply, this app is stupid
Doesn’t make sense to spend 5-10 minutes making a profile just to spend about $15 a week after the first 3 days of using it when it’s essentially the same thing as tinder. #Lame Deleted the app pretty much immediately.
MAKE THE DISTANCE SHORTER 2/5
Great app, like the idea but the distance between matches is 100 miles ? I want to meet someone that is 5 miles or less from me
Many issues 1/5
The good thing about this app is that it seems to boost new users, which is nice. The bad thing is that it ignores the 25 mile radius option, which is a large smallest option to have btw, and matches you with people from other states. It also got my location wrong to begin with. But that’s not the worst, it crashed on me and won’t log me back in with my email. And if I try to use the sc that I connected to my acc, it will try to create a new profile. Now I can’t even delete my profile on this app without logging back in. Wth?
Love it 5/5
By observator 1
Very good but soo expensive
I have deleted the app months ago after I realized I didn’t want the app after the trial. I have an iPhone which show how many times you guys charge me for subscription which I did not approve of. Even when I cancel the subscription I am still being charged. I contact apple on multiple occasions and no matter how many times they cancel it I’m still being charged. I need you guys to cancel my subscription and stop charging me for an app that I am NOT USING. THAT’S DISGUSTING AND UNFAIR.
Account deleted on false pretenses 1/5
It’s like tinder except you can see who likes you.
I enjoyed Hily for a while until they deleted my account due to apparently being reported for my “behavior”. As most know when using a dating app you will encounter lots of men who say inappropriate things to you online. I usually just delete the messages or ignore them all together.
This led to these men reporting me for simply rejecting them, and hily deleted my account for my “behavior” when in fact I was not the party who was inflicting inappropriate behavior. Contact support was absolutely no help in this situation. They did not investigate the reports made against me. If they had investigated they would see that I have never sent any inappropriate messages to anyone and that in fact I was the one receiving these messages and simply turning them down. It’s amazing the power of angry men on the internet have.
Full of unverified, fake accounts 1/5
By Cyrus Asgari
Seriously guys, what the hell is this thing? Badoo at least has less fake accounts and charge me $5 a week but you guys are charging 2x that and there are so much more fake profiles here.
Many of the real ones are disrespectful, and never tend to be active so there’s no reason for this app to be considered as a social media app.
If there were the option I would ask Apple to investigate Hily or at least take down EVERY fake account, and lower their price to $5 bucks a week. Why would I would pay almost $60 a month for a freaking dating app? I’m not paying for my phone plan; anyway, cut the crap, or I’m going to rain hell on you guys.
Do not download this app. It is filled with nothing but bots. I deleted my account during the trial period and they went on to bill me $64 for two weeks. I reported this and they said that I am not eligible for a refund. Hopefully you read this so you don’t make the same mistake as me. I don’t know how the Apple store finds this ethical.
Great Dating App! 3/5
By Angry Customer Kenn
Amazing app love all the abilities and features it gives you to meet and see new people and many different ways to interact, but I’m going to mostly speak on the CONS here. Its #1 flaw is that You cant find someone more local. The limit for searching someone to like and match with is 25 Miles and you cant go any lower. Finding someone to match with just in my own Philadelphia area is hard. Im mostly matched or find people to like who mostly live in out of state or out of city areas and i prefer to find matches and people to like that are more local to me to make better friends and relationships. Lacking a grid screen browser feature is another thing this app you would think have but don't. Unable to search for users and unable to have a display of many different users all at once on screen to choose from, all of these things IF ADDED would have made Hily in my opinion one of the best dating apps you could possibly get off apple store. Hopefully my feedback is more enough to the developers and is taken into consideration. I just wish above all else to be able to lower the location search for matches down to 1m to give a greater chance of matching and liking someone in my own area.
Wanted to give this a try 1/5
It’s not easy to navigate. Unless you pay.. within 4 minutes I was blow up by the eastern seaboard.. not one person in my own city that was age appropriate messages me! If you delete someone’s message requests they can keep sending you more. Only way to really pass or say no is to block and that’s just a lot of work. I’m taking this down. If I have to pay I rather go to eharmony
A HOT MESS 2/5
I only downloaded in hopes that I would stop seeing ads everywhere. I find it weird that it has a link for your Snapchat instead of instagram. The app really is trash like the reviews say. Why make people charge for a membership when you haven’t fixed any of the glitches that people have been talking about for months. The filters are pointless because they don’t even work. It’s kinda like okay Cupid where people can just like and message you, so you will get blasted with notifications. Fix the problems and make your app great before you want to charge.
Don’t waste your time 1/5
I’ve matched with over 40 people in the past couple of days and let me tell you NO ONE HAS READ my messages or ever been back online since matching. What are the chances of that!? Only points out that everyone is fake and not actually real profiles!! Or even worse probably my messages are not going through bc I’m not using the PAID version!! Support says that they might have deleted their profiles. Psh yeah I’m sure all 40 people deleted their profiles right after swiping right. Do not use this with hopes of meeting people if you’re not going to pay those EXPENSIVE rates!!
Stupid app 2/5
By mila the savage
disable me for no reason 😒😒
Is everyone here fake ? 1/5
Is everyone fake or want to sell nude of this app.... come on! Everyone is ether fake or offline. This app is garbage I’ll give - starts if I could
DEAR APP DEVELOPER 1/5
I downloaded this app for the sole purpose of rating it. I haven’t even opened the app yet, I just need the developer to read this. I am getting incredulously solicited by the amount of ads for this pathetic app. I hate it and I hate this app. The ads make me want to violently vomit and then eat it once again. I have never been more disappointed in the poor quality of an advertisement. You need to be stopped. Your app is a scheme to make money and if it wasn’t, you wouldn’t need to try so hard to get people to download it. A dating app has absolutely no credentials for how good it is because it has to rely solely on the population that uses it, so please stop claiming that I can “get a hot girlfriend in my area” or that “there’s plenty of hot girls [like me] on that dating app.” I’m genuinely disgusted in what you are promoting, the endless ads I come across, and everything you stand for. I have never wanted to destroy anything as much as I want to destroy this. I would rather die than use this app. I would rather endure medieval torture than use this app. As a final note, I’m gay, so please stop trying to seduce me with your non-monogamous, flirty, fun, sex-driven, prostitutes that you paid to take advantage of the general population.
It’s a scam 1/5
There are SOOOOOOOOOOOO many scam profiles on here I honestly don’t recommend this to anyone
ABSOLUTE TRASH 1/5
By stay away from this 1994738
WORST EXPERIENCE EVER
Better than tinder but needs work 2/5
Pros- better preferences like ethnicity and body type. No fake profiles!
Cons- I have location on, 25 mile radius, and I’m being shown people thousands of miles away which makes the app useless.
By A.L Vaughn
The app isn’t bad so far but why am I getting people from the other side of the country? I check location and how far I want the mile radius to be, but I’m still getting people from Cali or Texas when I live in NY.
Don’t download 1/5
this app is terrible I joined to meet people but every time I try to make an account it won’t let on grounds that my account is fake and I can’t make an account. Don’t download
Trash app that charges you to swipe on ugly people
Don’t download 1/5
By Fahkii M
It’s amazing how I have a numerous amount of matches but yet no one ever sends a message back or is online, the app is just a scam to get your money. The app is filled with fake profiles and bots.
Dumb app 1/5
If you get a bunch of likes and then message them all at the same time your account will be disabled. As a paying customer I am not impressed. Also not impressed that when you put your distance filter on it shows you people from all around the country. Dumb app I do not recommend it to anyone
How to really help people meet each other 5/5
By mess jevos
You guys need to make it completely Free & really help people meet
Also video or phone chat live with no issues
Took money out 1/5
I uninstalled this app and it still took money out of my account wth
Bad review 1/5
My account was disabled because of “unacceptable offers” and my “behavior”. When the worst thing I ever did was turn down the people who asked for inappropriate things. Then when I asked them to review my account again, they refused.
The app is decent 4/5
The app itself is good with your looking for hookup but when it comes to matching you either have to talk first or wait awhile until they notice they’re a lot of people on here just to hook up. Your lucky if the person stays interested in you and wants to meet up or go out with you
I didn’t like the app so I deleted my account but it’s charging me every month!! I cancelled the subscription with two days of having the app!! How did I get it to stop charging?
Stealing my money 1/5
I’ve cancelled my subscription and haven’t used it besides the 2 days and I hated the app! They have charged me 3 times 15.99$ and haven’t stopped.
Don’t get this app it’s a scam!
By End micronutrients
I hate this app and if the developer sees this I need my money back I thought I canceled this but I’m still getting charge and I don’t like that at all so if u please give me my money back iv not had this app for over two months
Worst app 1/5
This app has taken over 200 bucks from me even after deleting my account and trying to take my card off of here. Please help.
Add blocking without reporting 3/5
Separate block and report because sometimes i want to block but i dont want to report
The distance scale is broken i have it on the lowest which is 25miles away but some how im matching with girls that are 2,000 miles plus🙃