Zero stars 1/5
This app hijacked my phone. It was installed as dual factor identification for accessing my work email but I can’t get into any of my secure apps such as my online banking. It signed me out of every app on my phone. Terrible app and I feel unsafe having it in my phone.
Extra step 2/5
Since the latest upgrade now a banner appears before I am able to approve a medication. It’s an unnecessary extra stop. Why? Why oh why?
Wasted a lot of time 1/5
Have an I phone 7plus and don’t get any of the notifications. I type the code in and just continue to get error messages that won’t allow me to log in to my employee portal. It’s very frustrating when you need to access sites for work from home and just can’t
Great app 5/5
Works 100% of the time all the time. Except when it doesn’t work!
Horrible app. 1/5
A total waste of money for hospital, and time for physicians!
Downgrade on the upgrade 1/5
By Johnny Joe 60
Now the app shows a banner before the “approve” button. An extra step!
Tried to fix that. Now it won’t work at all! Even deleting and reinstalling did not help
The total amount of time wasted trying to log in to do anything with my work with this app is ridiculous. Even just trying to check my paycheck from home is a nightmare. The app worked maybe 3 times. Had trouble with my phone so had to trade it in and now but doesn’t work at all with this IPhone 7. The alerts NEVER appear, and even when I manually punch in the codes, it kicks me out and says I have the wrong log information. Absolutely terrible
Horrible, horrible, horrible 1/5
My hospital implemented this two factor authentication program/device recently and it is just a nightmare to log into the vpn/network now to actually do my job. I punch in the code to the website and then log in with my password... Only to get taken back to the impravata page. So frustrating and unacceptable.
No Longer Works 1/5
Since upgrading to iPhone X, no longer receiving notification. Struggling 5 or 6 tries to even get the SMS code to send through. Very disappointing and more trouble than its worth.
Very convenient 5/5
I love how easy this app is to use! The push notifications is a great way to do The authentication.
Extremely user unfriendly 1/5
I continually approve the login on my iPhone 8 and it won’t acknowledge this approve on google chrome. On Microsoft edge it immediately gives me a 404 page not found error after approval.
Not Updated! 2/5
By Kenzi Jo
Ever since the new iPhone update it will not work with it! I check my work email and such everyday at home and at work and it’s quite bothersome that I can’t check it at home! Please do something about this!
Worked fine until I purchased an iPhone 8 and now no notifications show up regardless of my app settings. Cannot log in remotely via my laptop now since no approval appears
The Android version correctly displays notifications. The iOS version does not. I then have to open the app and enter the code every time. Not user-friendly like promised. I’m using an iPhone X on iOS 11.2.1.
Needs iPhone X update 1/5
Imprivata hasn’t updated for facial recognition yet.
As such you will not get a notification.
You have to tap open the app and type the ID code as required.
Come on Imprivata let’s get that update.
No notifications 3/5
No notifications since upgrade to iPhone X. Have to type in code every time.
Doesn’t notify correctly for iPhone X 2/5
Since updating my phone from an iPhone 7 to iPhone X (same iOS) it’s no longer displaying a notification at all.
Please update.... 2/5
Notifications don’t work on new iPhones. (iPhone 8 & X) I have to open and put the code in every time! Please fix.