Price Scanner missing? 2/5
By librarian at play
No scanner in store or on app. Long lines to just check the price at register deter me from purchasing items not tagged.
By lopez ipop
Shopped today using my app. 4/5
I enjoy the app. When I’m shopping I can see anything on sale at Penny’s and if it’s what I’m looking for get it. Keeps me updated on my reward and special sales and coupons.
Store section crash 3/5
For the most part this is a wonderful app. The only downfall I am having with it is every time I go to use the my store part the app ends up freezing and then crashing :/
Buen servicio 5/5
By Chevo t
Muy buenas artículos y a buen precio
App is junk 1/5
Every time I try to go to the price check option in the app the app force closes
Horrible for mobile devices 1/5
By Boathouse gang
Horrible app. Terrible mobile functionality. After three separate attempts and logins, still would not allow me to even select a location. I give up!
Coupons Feature? 2/5
Update made this app more complicated to use. Where do you pull up the coupons? I shop online for simplicity, not getting it with this app.
Password problems 2/5
Every time I try to pay my bill it’s gives me problems. I have no problem shopping online with my JCP card so why is it so hard to pay my bill. And it’s so slow in the stores but you want us to pull up coupons
Happy Shopper 5/5
By Veronica DLS
Love the JCPENNEY app as it allows me to shop at my convenience. Thank you!!
No auto pay 4/5
Great app, however there needs to be an automatic pay feature. You
Doesn’t work effectively 1/5
I am trying to pay my bill and my current account is not listed nor can I add it back to old accounts are there. When I go into one of the old accounts I can’t go back to the pay my bill page unless I log out and start all over. This app is really frustrating! Maybe you should call Macy’s and find out how they do it.
Shopping made easy 5/5
By Black Creek Farm
Thank you for making it so much easier to shop at JCPenney‘s.
Can’t get rewards on App 1/5
I have tried so many many many times to get my rewards through this app and it has failed. I can’t even get the app to trigger ton send me an email to begin to sign up.
I eventually called customer service and they advised me to use a different email address, which I did and it still doesn’t work.. it locked me out!! So darn frustrating!!
Why is it so hard to accomplish such a simple task?? Are you kidding me??
I am so DONE with this app!!
Absolutely terrible 2 differ log ins
Trying to get an app it keeps asking me to change password when I successfully do it then it won’t let me login
Love Penney’s but not the App 3/5
I have been trying to place an order but there is an out of stock item in my cart. I am unable to place the order until it is removed but there is no option to remove it. The items I want to order are not in store within 100 miles so I guess I have to find what I need somewhere else.
Jcp app 5/5
I love this app. I pay my bill, look at my rewards, see coupons, order what I want, and keep track of it all with our changing sites. When I go to the store I open my app outside and it keeps. I show my coupon they scan. No paper no fuss no mess.
If I can’t find a price tag, take a picture and I know, wondering if it’s on sale or cost, scan the ticket. Will not shop JCP without this app.
Love this App 5/5
Love how easy it is to find anything! The prices and sales are awesome and the pictures are very close to seeing in person!
Love JC! 5/5
Have shopped JC Penney my entire life- great value and always pleased with products I purchase! Always my first go-to when need something for the house.
JCPENNEY’s App 5/5
It makes it so easy to shop in the comfort of your home or on the go! Thanks
Have loved the store for years! Am looking forward to continuing to shop here/in store for years to come!
Wallet Functionality lacking… Support works 1/5
At first glance the app was pretty good. However when I started to try to manage my Gift Cards through that wallet and found that I cannot update balances or remove them once they are used up I got frustrated. I called the 800 number and was transferred around from department to department for about a half an hour before I gave up.
Expat Orders 1/5
I live overseas and downloaded the JCPenny app but it won’t let me create a sign-in profile. I tried visiting the website but I keep getting a, “we can’t provide a shopping experience in this country.” I’m not trying to order internationally but need to order items for family in the US. Unfortunately, the app and website, won’t let me get to the “window shopping” stage as I’m completely blocked. As an American Expat in South Korea this is happening more often (can no longer pay my son’s [email protected]
phone bill with the app) and American companies seem to eschew a global clientele.
This is the worst app I have ever used 1/5
You are going to lose customers do to the like of customer care and your app
Leave me alone 1/5
I’m trying to order and all I’m getting is survey
Do you like?
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DO YOU WANT SALES OR SURVEYS
I am VERY FRUSTRATED
By Travel cup
Will not allow me to pay my bill online. Very frustrating!!!
JC Penney-In Love! 5/5
I’m a working granny with long hours to work. If it wasn’t for this App what would I do but this has made my life so easy.... Love Love
Thank you so much
Needs To Work On Old IOS’s Please 1/5
By iHacker Xp
I’m using an Old version of IOS 9.3.3 because I’m Jailbroken, & I have no intention of switching to a newest IOS because the iPhone is more fun when Jailbroken, so if you guys make it work for Older version I will give you guys 5 stars, thanks .
Scanner doesn’t work 1/5
I downloaded this in the store to check the price of an item, but it didn’t work. The app indicated it was processing the bar code, but it never finished processing.
Not allowing to create an account 2/5
Every time I try creating account it gives an error
“Oops! something went wrong, please try again later“
SHOPPING ON THE GO!! 5/5
I love the JCP App so I can shop and check my orders wherever I go!
Enjoy shopping around on JCpenny app 5/5
Love the app and enjoy shopping on JCPENNY website.
No go 2/5
I have tried to add my JP credit card as a source of payment. When I enter the card number it shows an American Express card. When I enter the CVN number and hit enter it tells me “invalid entry” for the CVN or “invalid card number” for the CC# and highlights the corresponding box in red; or opens up an area for an expiration date, which my card DOESN’T have on it. No place to go for help with this either!
This is the worst app ever. Not user friendly.
JCP Review 5/5
Great app for JcPenny, very user friendly and like the coupon feature.
Great deals 5/5
Love the great deals and selection
Account Page Unusable 1/5
By PT Annie
The promotional banner at the top of the account page covers the sign in area making sign in to view or pay my bill impossible on my iPad Air. It worked fine before you “improved” it.
Worst app ever 1/5
I’ve used a lot of shopping apps and this one is the worst. It just crashes over and over.
Good but need amelioration 4/5
It’s a good application but I think you should put the material as a choice in the filter of clothes and shoes.
And an article’s price is often mentioned and when I choose it, the article’s price is different.
Can’t order via the app 1/5
I went to place an order via the app and could NOT!! Very disappointing. I will be deleting this app immediately.
Awesome Site !! 5/5
Love JC Penny’s and as always great prices in all departments!!
This app need to be fixed 1/5
Every time I want to shop from JCPenney App it tells me we are having trouble connecting right now. Please try again
This app needs to be fixed seriously
Not User Friendly 2/5
There is no purchase history for the multiple Christmas gifts recently purchased. I need to exchange something for a different size and there is no record of the purchase that I can find. Also no option to remove items from cart.
Stylish Rose 5/5
By styliah Rose
I love the quality and lots of variety in the petite department!
Can’t change “my store” 2/5
By Tampa not NC
I was in NC in August and set my store to the one there. Now, whenever I reset it to my “home” store, it defaults back to NC. Very aggravating. Besides that, all’s good.
Love JCP app 5/5
By Ha corn
Love this store and app!!!!
Clearance shopping 5/5
By Searching in Indy
Love penny’s great deals but miss the big home store !at Greenwood Mall