App doesn’t work 1/5
App refused all forms of payment. Had to call the store to order
Can’t order anything for delivery 1/5
couldn’t order anything cause it said it was undeliverable to my location. Order it online without the app and everything works fine. I checked my location service settings so don’t ask me any STUPID questions. Fix your crappy app.
By Duchess 4640
The app is very easy and amazed at how quick my sub arrives. Everything is fresh.
Cut in half 5/5
By Justme me me andme
This is a wish. There is the option to cut in half but I wish there was an option to cut in 3 pieces.
The delivery time is excellent. Way to go, my JJ
JJ ROCKS THE HOUSE 5/5
Traveling salesman here with 100+ nights a year away from home.
Love the food!!
Love the App!!
Love JJ and the teams across the U.S.
App is the only bad thing about jimmy johns 2/5
By My name is not bob
I used to order sandwiches often but I looked and I haven’t ordered at jimmy johns since 4/22/18 and it’s exclusively because the app just won’t work. I don’t know if this is a problem for other people but it won’t accept my password which I know is right and it won’t send me an email to change my password so here I am about to order food from literally any other restaurant again. I just wanted them to know they’re potentially losing lots of money because of the app. Mainly I don’t understand why it can’t even send me an email???
Do you no longer support aol email because that is literally the only thing I can think of.
Jimmy John's iPhone App Delivers! In more than one way 5/5
Love the app so much it is very user friendly in that it is easy to navigate and it lets you control everything you would do in person at the store. Make delivery orders or quickly order and pay for pickup and walk in and out in seconds. Love it and love JJ!
Easy app 5/5
The app is easy. I pay with Apple Pay. This as quick as getting the food!
JJ app 4/5
By Love my JJ
Easy app but miss the “saved favorites”. I order the same sandwiches every time & it was nice to not have to enter them in each time.
i luv jimmy johns 4/5
this app used to be pretty buggy and now it’s easily the best food ordering app i have. EVERY SINGLE APP SHOULD HAVE THE OPTION TO USE APPLE PAY!! TAKE NOTES, PIZZA HUT!!!
Great improvement 5/5
By Raka 007
So easy to use thanks for fixing previous bugs
Easy and fast 5/5
By CJ Worthington
I’ve been using this app for a couple years now. It’s easy and very quick to use. I find myself all over the place frequently, so I often order to different addresses, and it has been very easy to switch between my home and whatever address I happen to be at, which is something that cannot be said about most ordering apps. As always, my food arrives far more swiftly than I expect, but having the notifications updating me on the order have been well appreciated.
Freaky fast! 5/5
Easy to use, easy to customize, easy to pay and also easy to watch the progress of an order!
App is easy the use. Great layout. Quick service.
Love it 😍 5/5
By Tara Reese
I love this app.. I love jimmy johns.. there sandwiches are better and nearer than subway sandwich’s 😝 I just order another 5 minutes ago..
Delivers sandwiches via smartphone for christ sakes 5/5
By Big Red Chief
You ask for a sandwich whether or not you’re drunk and it shows up at your door. Works with Apple Pay. I’m pissfaced now with a sandwich or two on the way. 5/5 welcome to the future.
Wrong Order 3/5
Took me a few go arounds to get used to it. They don’t have the sandwiches listed like they are in the store so I accidentally ordered the wrong sandwich. Now I know where to look for the name of the sandwich so as not to make that mistake again. It was sad when I got it, not realizing I had ordered the wrong one, but was completely user error. Do wish they would list by sandwich name. But just my preference.
Order review 4/5
Loved it but I wasn’t sure what to push when done with my Oder. Maybe it should say “Add THIS item”
Or “Save item”
Also I love Panera’s giving you favorites that you ordered in past to choose from. That’d be a nice upgrade
big good app. the ppl delivering always rude tho
I love Jimmy John’s! Food is always fresh. Everything always tastes great & the people are always friendly. This app is easy to use & delivery is always super fast! Keep up the good work!
Nice to Have! 4/5
Fairly easy to use. Had a couple of false starts first time, but easily found my way thru to the yummy!
Good Navigation 5/5
Easy to use
Useful but frustrating 2/5
The older app had a option to save your sandwiches as a favorite, it seems as though that is no longer an option. Also when I try to repeat an order, it seems I can only repeat the entire transaction, including the location and whether not I want it delivered or to pick it up. This is frustrating if I want the exact same food but want to get it from a different location.
Makes life life. 5/5
By I want to be Jimmy
Easy as heck to order a sandwich when I’m hungry and want to eat. That’s all I asked for too. Thank you Jimmy.
One of the better online food apps. 5/5
Most apps that brands use for food ordering are subpar at best. Not this one. Touch ID is a godsend since most of these apps log you out all the freakin time. Can pay with Apple Pay or stored cards. Interface isn’t just some BS web view. The ease of ordering and paying makes me order JJ’s way more than I should!
App so good and easy - so I order more often 5/5
I like JJ sandwiches fine - they are great quality and tasty, but the ease of ordering makes me a more frequent customer than I would otherwise be.
Don’t bother. Don’t even know where to start. This used to be a flawless, perfect app. I’ve even brag to others about the past versions of it. It made it so easy to order. Fast forward to tonight, was told as soon as I open the app that I had to reset my password. It lost all of my details including my home address, and my payment information. On top of that, it took me through that process three different times every time I try to get out of it it would start me over from the beginning. It couldn’t even locate a nearby location (two blocks from my house and I’ve been using them for years) that would deliver food to my house. The app kept insisting on the pick up option. Ridiculous. I had to call in the order and asked the guy about the menu options. Defeated the entire purpose. I ended up ordering my food like I used to 10 years ago. Over the phone. No point in having this app.
An Alternative 5/5
Driving home I realized my wife had my debit card from the night before. I had no cash on me and I was hungry after a long day. I remembered the app, grabbed my phone, opened JJ’s app, cruised through the window (2 hours from home), and had a #12 w Coke and Thinny Chips. Would have been a long 2 hours home without my JJ’s app.
Consistently Great 5/5
By John Deery Motors
They always provide great customer service
Good app, poor tracker 4/5
The tracker doesn’t work as well as I’d like, but otherwise it’s a good app.
Great app 5/5
I haven’t had any issues using the app, my own impatient ness is what frustrates me. It’s easy to place an order, adding payment was too easy! Of course the food was fantastic.
Great app! 5/5
By The Luigi Dude
Very easy to use, and I love the repeat order feature!
Ordering through app 5/5
I love this app so much it makes it so easy to order I almost prefer to order through the app then I do at the actual restaurant itself because then I can pick and choose little details that I want.
Very convenient 5/5
I occasionally have a challenge in the app but overall it is very convenient and easy work with.
This app was not user friendly for me. My payments/orders will not process and the app gives no suggestions for how to remedy the situation.
Fast like their delivery 5/5
Order for work a lot. The app lets me order quickly just like the delivery.
Great except ONE thing 5/5
The app is amazing and very easy to use. Just understand that Jimmy Johns his quick because the distance is short. If you’re not close to the location, they want no deliver. I live in a small town with ONE Jimmy Johns and I can only get delivery in certain places 🤷🏽♀️ I say worth a shot.
So easy 5/5
Makes ordering so easy, consistently delivered without delay.
Easy App 5/5
App is easy peasy. Will rate delivery and customer service later. 5 star for the App.
Super easy to use and organized well. Makes ordering or just checking the menu quick and easy
Great App 5/5
Easy and convenient to use.
Very easy to use 5/5
This App is very easy to use. Best of all, you can use it from anywhere. I love the customize option. Quick and convenient.
Super easy to use; works with ApplePay too 5/5
I know of no faster or easier-to-use app for ordering food.
Great App 5/5
By kathy witt
Love this app at home and work, all my info is there and I just pop my order in, it is here really fast...Freaky Fast is right!!
By Jr. Jimmy
It runs well, doesn’t crash, allows full customization, but lacks the biggest thing for a good delivery app, and that’s live tracking of the delivery. Why can smaller companies like Grubhub, DoorDash, and Ubereats provide this but Jimmy Johns cannot?
Very useful app 4/5
Always a easy way to order a quick lunch
So Useful 5/5
This app is so useful. Within a few seconds I am able to repeat my usual order and have my lunch all set to fo
Great app 5/5
By Pookie beat
Very user friendly and easy to use. Allows for easy sandwich customization and makes ordering multiple orders a breeze without any confusion.
Really good but one thing 4/5
So love the app but one thing is the address for my apartment confuses the driver so I have to add my address in the note section