Phone app v. iPad 4/5
Both apps are/were good, however I preferred the iPad app because I found the landscape version over the portrait version. The wording was bigger, and it just seems bulkier to have to view the phone app on my iPad. P,ease bring back the iPad version!
Easy to use 5/5
By Desserts On Delicious
Very easy to use to search for products and get coupons.
New App 5/5
I really am enjoying JoAnn's new app! It is so bright, cheerful and easy to use. It has been very difficult for me to use ANY app let alone sew for several years due to a fall that left me paralyzed from the neck down. With a lot prayers, determination, and much help, I have regained use of my legs so that I can walk with the aid of a walker, and I can fully use my right hand and arm. I have a way to go in the healing area, but I've got to try what I can do while I can. Maybe the neuropathy will get better using my arms, hands, legs and feet or at least distract me from the pain for which no pain mess help.
Now, I am looking forward to get back into sewing, teaching my two - 12 year old granddaughters the love of sewing!
Thank you, JoAnn for the wonderful ideas you have on your website. I can't wait to share them with my granddaughters and hope they are as excited as I am. Thank you also for the coupons. They are a big help!
Creativity Central 4/5
As a mom of three teens, community volunteer and Bay Area entrepreneur I have loved receiving the text notifications. I don’t always get to my emails but I am more likely and willing to integrate the random notifications into my schedule because of the unpredictable nature of the constant state of change I live in these days. Lol! Project based activities abound!!
Garbage App 1/5
I'm having tons of issues using the app and "shop" joanns feature. Sometimes I can browse via safari, but it is impossible to even search otherwise. Every time I click on the search area, my keyboard pops up and then it's like I get booted out when I attempt to type in my search. I can sometimes locate an item if I click on the categories menu button because that doesn't require typing. I still can't actually buy anything though because the item description, add to cart, shipping, and store pickup areas all overlap on top of each other. It has been very frustrating. I wasn't even able to contact joanns about the issues because it kicked me out as I pushed "submit."
By The one who loves sewing
Use it all the time!
Love shopping! 5/5
Enjoy to shop and look around to see if I can do make something.. keep me busy with my inspire hobby! 🤗
I like the coupons when I ‘m 5/5
ready to check out.
Very poor app 2/5
I have tried at least 10 times to reset my password. No message is sent to my email address. I was going to purchase some fabric as I often do but I won’t be able to take advantage of the sale.
Fun place to shop and get CrEaTiVe ideas for great prices! Always find something on sale and coupons for even more off!
Review of Jo Ann fabrics and crafts 5/5
By Peg in Va.
I like this fabric, due to the fact you can buy a fabric in one of their stores and find again in a store in another state or a store across town. Great quality and many wonderful people there to assistance to help you out when looking for a certain thing!
My JoAnn 5/5
By House Bernina
Thank you for all the hard everyone does there. With the crafts to the cutting table to the layout of the store. I love it. Oh and I really like the coupons. Did I tell you how great the cashiers and other employees are. They are friendly and helpful. Sometimes when I leave the store I feel like I just visited my BFF. Thank you.
If it worked, it would be great! 1/5
This app doesn’t work. I’ve done all the troubleshooting I can, restarted phone, uninstalled and reinstalled the app, and it still won’t connect to the server.
Like the coupons. I “save” the coupons on the app then go shopping at JoAnns!
Worth it!! 5/5
By C Lew 0
Very good coupons!! Good variety of offers!!
Why sign in? 3/5
I am a JoAnn team member and our clientele is mostly older women. They do not know how to use the app and are not used to signing in and remembering passwords. You are losing customers when you frustrate them in this way and it holds the line up in the store every other customer. You should know your clientele better. Why is it necessary to sign in anyway and make an account? Do you just want everyone’s info to spam them?
It would be nice to have more coupons like some like at a day during the week when you get like so much percent off yarn and crafts. Hobby lobby I think is better deals than what you guys are.
The app is useless.. 1/5
The developers need to review this app.. apparently it is useless and or not created friendly to users...and or you are looking for just personal information? no way to get coupons..or any advertisements.
Love this store 5/5
Enjoy buying in person. Love the coupon deals.
By luckly rainbow
Always have flowers in all colors, any time I need them, great prices sale or no sale ✔️🌸🌺🌼
Great customer service the woman arefriendly& so helpful
By Winter lane
I think this is fabulous.Thanks
Sharon B 5/5
I love you Joanne! I’m a loyal customer and I’m so greatful for the great coupons you give out. Thank you so much!
Great for Teachers! 5/5
I love this app! Being s teacher we get a discount is a plus.
Okay on phone, why bother with iPad? 3/5
I haven’t had any problems with the new app for the iPhone and it’s very convenient for coupons when shopping.
I’m not sure why they still have an iPad version given it is forced into portrait mode - no rotation to landscape. It’s useless. If I want to search and I’m using my keyboard cover it’s not functional because I have to have the iPad in vertical position to use the app.
The opportunity to make use of screen space to look at projects and search for items I want to buy is wasted. If you have an iPad, don’t bother to download, just go to the web. :-(
So easy to use 5/5
Very informative, I can browse before going to the store and coupons are all there.
Love this but it’s making me cash poor but fabric rich 5/5
So easy to use. Quick delivert
Life Made Easy With Joann App 5/5
I love the app! So, convenient to see what’s new, on sales and other offers.
One request 5/5
By Stutching fool
I love Joann’s! The one thing I really wish you had more of is counted cross stitch kits, charts and fabric at your Jackson, CA store. Check out Flosstube on YouTube...there is a HUGE counted cross stitch community that loves to buy!
Thanks for reading this,
Joann review 5/5
I have always had very friendly customer service with Joann’s. And I always spend too much time in the store spending too much money.
Love this! So inspirational! 5/5
Love this app! So inspirational!
Sales women 5/5
Savanna at the mid Rivers Mall store was very very helpful with the coupons she help me to login and get the coupons she was very niceI’d give her the five stars
Joann fabrics 5/5
The girls at the cudahy store are.
Great. Keep letting them know.
A long time seeing gal
Needs to be updated. The search options are hard to find and that’s a pretty big deal. Also coupons load slow no matter how good the service or WiFi.
I love your store! 5/5
I loved Joann fabrics for 20 years it is crafters paradise. Thank you Joann fabrics!
Love Joann Fabrics APP 5/5
Love JF coupons on APP!
Love the personalized rewards !
Denise ❤️❤️❤️ 5/5
By Denise ❤️❤️❤️
I ❤️Joanne’s! Really nice people to help!
Love the coupons! 5/5
The great discounts help make all our sewing projects possible!!!
Great Shopping 5/5
By BeckyJane Romine
Store is Full of Savings on Great Stuff!
Love this App it has great coupons and deals all the time...
Best store ever!!! 5/5
By Island girll
I shop in my Home Town store of VACAVILLE Ca. - everyone here really knows their stuff & Store!
Retired preschool teacher 4/5
By Born Again Jeanie Girl
I’m very pleased with the workers I have interacted with in Dayton, Ohio but very upset with an online Order because I order six yards of Syracuse fleece to make three tie blankets. The blankets were suppose to measure two yards each but, someone did not cut six yards. I bought four yards of plain orange at Jo Ann’s in Dayton and asked if she would cut two yards each and she did. Since I had the fleece cut already I measure and cut one blanket. That is when I noticed that I was short 8 inches on the Syracuse fleece that I ordered online.
Agree with “Quiet Right” 2/5
It’s not easy to locate supplies online. Nice if we could type in a specific craft and see lists of supplies available. I first wanted Punch Embroidery supplies. Nothing. Then I was looking for Morgan Embroidery or Quilting Hoops. Very difficult to find them. Saw lots of hoops but not the specific brand I needed. When I looked far enough they appeared far under quilting supplies. Shouldn’t be that difficult when I know the brand name and you carry them in most stores.
Also would be nice to have an option to view all items on one page as you scroll down rather than having to scroll forward to page after page.
Thanks for listening.
I love this app 4/5
I love this app except they are little slow on updates , sometimes I have the same weekly add for a month so I really have no idea what is really on sale
Glad to have it 5/5
By happy chelle
I used the app at the store for coupons it was great I usually forget the paper coupons this way I always have them!!!!!!!
Great app but coupons don’t open in the store! 4/5
By Alligator Feet
The JoAnn Fabrics store in Spanish Fork, Utah, has an internet problem. I can never open the coupons in the store. What a waste! I have to walk way out in the parking lot for each coupon I want to open. Imagine doing that with a line of people waiting.
In stock! 4/5
Always has a good supply of the items I need.
What Is This?!?!?!? 1/5
I have yet to see this app work on my phone. I have downloaded, and deleted countless times, and it seem like a waste. The home page is blank on my end, and nothing loads. I’m using a 7 plus, so my phone is far from too old not to work. In NYC, we do not have a local store, so I am relying on online shopping. The web site encourages you to use the app, even offering special coupons, then you get this. Most of these 5 star reviews are rating Joann’s as a store, and not rating the app, which is a disservice to the users of the app. I like Joann’s selection of items, as well as their prices, but this app has to go.
Thankyou Joann’s 5/5
I love JoAnn’s !!! Thankyou for all the great coupons !!