Spinning wheel of death 1/5
Need I say more. Ok there is no technical support. Stay clear.
Doesn’t work 1/5
The app is broken 1/5
Everyone appears to be struggling with this so I’m not alone. I can’t scan to pick up a scooter and a white screen takes over the app when I first open it. How are the scooters getting charged is you’re not letting your jump starters do their jobs????
Trying to use it, only spinner/pinwheel 1/5
As soon as I launch it, it starts a pinwheel. I guess that’s the same as everyone else’s experience the past month or more. Oh well, I tried to charge.
Does not work ! 1/5
Terrible app! It has not been working for over a month now. You can not scan scooters not manually type them in.
Spent $200 on chargers and can’t even use the app to pick up scooters 1/5
I guess I’m going to be charging for Uber’s competitors for a while. Apparently, there is a known issue affecting only iOS users rendering the app completely inoperable. I can see the map, all of my verification has completed, but I am presented with an infinite loading screen when I scan a QR code on a scooter. Same thing happens when entering the number manually. At the present time, it is not possible for iOS users to use this app to pick up scooters at all. There was supposed to be a fix “this week” according to uber support. We shall see.
Stop accepting applications 1/5
If y’all know that people are unable to pick up or drop off them y’all need to send out a mass email letting people know you have people that is using time and money they don’t have to be kicked in the face and say well if you couldn’t scan a pickup then you won’t be paid for it. If you can’t scan at pickup location leave it they will not pay you for it.
Only Loading 1/5
When I try to scan a scooter it says loading and that’s it. I hope they fix this issue soon.
By Camel the Scout
Apparently other people are having the same issue as I with the app. for quite sometime. I assume they read the same Craigslist add for employment that I did, I am still interested. Has the problem been addressed and I just missed it? Please reply.
Eternally loading 1/5
By furthest green
I've never been able to use the app after signing in. For a split second the app shows controls/a map, but quickly transitions to a never-ending loading pinwheel
App not working 1/5
By Set el bey
I’m a charger and rely on charging as a source of income : for the past 4 days the apps has had technical Difficulties keeping people from being able to scan any scooters. No one can ride them or pick them up or drop
Them off after charger. It seems jump has no idea what’s wrong with the app and sadly this looks like the end of jump or the beginning of its
Eternal Loading 1/5
The update does not work. It won’t let me scan any available scooter - it just goes to load forever.
Not working 1/5
By jae bae 305
App is not working at all
Loading problems 1/5
There needs to be someone that checks the site daily. All the app is doing right now is continuously loading and nothing else.
App needs to be fixed 1/5
By Mary Poppins the third
Once opening the app, it just loads all day long. I haven’t been able to use it for days. I hope someone fixes this issue soon.
So, does this not work? 1/5
I open the app and the screen to find scooters pops up for a second then an ad, to drive Uber, pops up and after that a loading screen. I’ve let the loading screen load for 10 minutes before giving up.
Spinning wheel of death 1/5
I Open the app and sign in, but it just loads forever.
Love it normally 3/5
Is there something happening with the app? It keeps telling me to update although I have the most recent version.
Love it! 5/5
I can’t live without the app now. So far so good.