can’t choose LAX? 1/5
I can’t choose LAX therefore i can’t even view fares
Worst of the worst it can be careful what you buy they switched my ticket and after they want more money thifs
Never purchased this. Tried to unsubscribe a dozen timesaver 1/5
Customer service and the app tell you two different things. Ended up paying more plus a cancellation fee. Just call customer service.
They don’t know what they are doing 1/5
They screw me up in airport
I bought an other ticket
Like a robbery 1/5
They will not give you your money back, if you want to cancel your flight. Be careful! It’s absolutely terrible company! Don’t buy any tickets from there
Mostly finds nothing 1/5
Tried 4 different flights. Three out of four just got error messages.
It's a delete for me.
Be careful price Change when you check out 1/5
By Epic Partay Clicker DJ :)
I book my ticket, it shows the price is ¥454.40, when I put in the information the price still shows ¥454.40, but after I confirm the fly and pay, the price change to ¥548.40 on the screen, believe me I did every step constantly, The price just change in confirmation page, So I called the customer service, they told me price will change time by time, My goodness! Price changed in 30 seconds? And without notice? Also they charge ¥75 for cancellation even I explain the discrepancy! Very bad customer service! DO NOT book with them!
Pricing scam 1/5
I tried booking a flight for 4 lax-ceb the price $677 then when i put all my payment info the price change drastically “IMPORTANT ! Unfortunately, the fare you have selected is no longer available at the current price. The price of your booking has increased by $228.50 per passenger and is now $3400.24” i thought maybe it was my fault coz it took me a long time make the reservation so i saved all the dates we wanted to go and its $750+ per person so i tried again today if theres price changes to the ones i saved it did so i tried purchasing again and this time i was quick and sane thing happen increased $$$... it is so lame for you guys to advertise something tgat is inaccurate... so so disappointed!!!
Do Not Waste Your Time 1/5
If you do not care about which date or airport you’re flying to, this app might be helpful. JustFly will change the origin/destination airport and date without making it clear. When I purchased a flight to the wrong airport, I received credit which I was unable to use. Absolutely no customer service either. Only online FAQ.
Criminals, crooked company 1/5
I had a $350 Credit since I cancelled a flight. When I went to use it I was told their new policy is I would have to pay $200 to be able to use my credit. They would not refund my money. Their customer service is terrible. Please visit the BBB and look them up. They are littered with complaints. This company is crooked.
All flights are non refundable 1/5
By Evelyn Yu
I have used this site for multiple travels & although they might seems cheap, but their flights are all non refundable, changeable & you must buy another ticket. It all adds up to get a regular ticket last min anywhere else. Almost could afford another few trip to Asia ✈️🚅🚊🗼🗽🛫😤😤😤
Trash appt is useless,0 stars and reflection on the company
Bug: Log in not working 1/5
i can log in via pc, but on app it stalls in a waiting mode.
I’ve booked several flights with Justfly in the past and present and I have never had a single problem.
Great prices horrible app 1/5
By Kenny D
I fly business and have used Just Fly a few times. The app does not work so I use the browser which works fine.
Worst ever 1/5
Cancellation fee is $75 crazy, I made a reservation not even one hr later because I wanted to change d date and the guy said $75. I was referred to by my sister. I’m never using your app or services again. I didn’t even get the flight prices I wanted after I was transferred it was gone and I was assured it’s mine. Never ever again.
Works Perfectly 5/5
I have never had an issue with this app. Works seamlessly to book hotels and across apps. So easy to use I travel a lot tried a lot of apps this is the only place I book .
Great app. Convenient to use 5/5
I love the fact that all of my reservations are in one place. I get regular notifications of any changes. One recommendation, it would be nice to do the checkin with the airlines from the app.
HIDDEN FEES 1/5
The check-in baggage claim fees for international flights are not set fees!!!!! Just fly sent an email stating LATAM 1st checking bag fee was $25 and second bag would be $35. Unable to pay for it online I called the airline requesting to pay in advance. To my surprise, LATAM told advised to have $100 cash for my first bag. Non- negotiable!!! Without further discussion I called Justfly a spoke with a representative who was not helpful at all. Stating they are not responsible for baggage fees since they are a third party. Everyone points the finger without taking full responsibility !!! WILL NEVER AGAIN USE THIS APP!! I thought I was saving by finding a round trip to bogota and miami using two different airline without regard to the hidden fees!!! Horrible service!!!
Unable to delete notifications 1/5
This app has pros and cons. But the cons outweigh the pros. The pros are that it is able to find low fares. The cons are that as a user you are unable to delete all the notifications that this app sent you. The other disappointment is that one has to sign into want to count every single time one wants to use the app.
Scam - Travel Spoiler 1/5
Avoid booking through this app/company as it’s a trap in one or other way. Fare is very competitive at first glance but once booked, you’ll soon regret. I had to cancel my trip because of fender-bender. Tried to explain to customer care person (abt 1 hr) but very unprofessional. BTW I still end up paying almost double the ticket fare as there was no refund. I would have given -1 if option given.
No refunds 1/5
Just remember in the event of extenuating circumstances there are no refunds and a $250 change fee charge.
I booked an international flight on 10/7, without carefully looking, it somehow became 10/6, so I have to cancel the flight. I may not blame them for maybe it's my own mistake not carefully looking. Then I cancel the flight, which cost me 150 fee, ok. I can either get my cash back after additional 350 deducted or get the credit which can be used I book another flight. So now in order to use credit, I have to book the same airline through just fly. The airline's website ticket price is around 800. But in order to use my credit I have to buy a ticket that is more than 3000! Anybody has any idea how can I sue them
Once you've booked, pray there are no cancelations or any changes needed! They will charge $275 to make any chances at all, even if it was their fault. Their customer service is horrendous, I coulny speak to one person I could clearly understand. When I asked to speak to a supervisor they hung up on me several times. Book directly from the airline!!!!
I book a flight to Seattle, Washington and the company changed my flight to Virginia. Now they want to charge me $75 per person to get my refund so stupid!!!
This was a good app 2/5
I did like this app until recent update. I do not understand why change something that was working and have problems with a different update and affect certain features. I am unable to sign into the app where it opens into my safari to sign in and not from the app. Once I go back to the app, it does not show I have signed and unable to see my previous searches. Also have difficulty in navigating within the app. Fix these issues and will change my rating. The website is much better than the app.
Best Rates and Easy to Use 5/5
I travel a lot and I find that Justfly is the cheaper and easiest way to find flights. Plus they update you when the prices go up or down on the city you want to fly to. I've been using them for 3 years now and I recommend them to all my family and friends.
Worst experience ever 1/5
Always has problems don't west you time on this website.
I had booked two tickets on June 27, 2017 to fly out on July 11,2017 from LAX to CAE for we can see my husband graduated from basic training in the army... I got my tickets at 11:38 am. My payment went through and they had already removed the money from my account... at 10:53 pm I got a email saying that I needed to call because something went wrong with my Payment... I called and after waiting more then a hour to speak to someone, the lady told me I had to pay an additional $250 per person + TAX because the prices went up I had to pay the difference... even though I had paid already $1052.17. Customer service is VERY RUDE!!! The lady was insisting for me to cancel instead of her trying to help me out... I ended up canceling my flight with them!!!please do your research on this app/ website...
Bait and switch 1/5
By Dads' acct
Have tried booking multiple flights here and each time I try to finalize purchase they've tried to bump me prices. Their "cheapest" flight looks great but it's just a click tactic, they'll say price isn't available after you've input all your info, and ask you to pay the higher price you can get anywhere else. Done with this app...
Book elsewhere 1/5
Horrible site!!!!! They charged me for 3 flights instead of 2 and won't give me a refund!!!!! Have fun with their customer service based in China
Run away 1/5
I just booked a flight less then a hour ago, and I was lied to about my seating!!! When my itinerary came my seating was not what I requested. So I called back and I'm getting fussed at because I'm asking to speak to a supervisor. I am currently on hold and have been on hold for over 10mins. I should've booked directly through the airline... RUNNNNN DONT BOOK WITH JUSTFLY.COM TRUST ME
Nice trip with this app 5/5
I had a nice trip with this app, I booked flight and hotels, all are very amazing and good service. I will continue to use in future
Book a flight never easy before! 5/5
This app make me feel like book a flight, hotel, car never easy like this. It's crazy but real, just sit there with the phone connected to internet or 4G and you can book any flights, hotels, cars planned for your perfect vaction!! That's so cool right? So what're you waiting for? Hit "get" now!!!!
Best travel app out there 5/5
This is my go to app whenever I'm on the road. It has everything for almost anywhere you'd want to go: where to eat, where to sleep, what to do, and how to get there. Prices are current, and contact info is up to date.
Fancy app! 5/5
I have to say this is such a meaningful app. I can easily to find the cheapest airplane ticket to visit my hometown every summers. Thank you so much
Amazing app 5/5
Thanks for developer so much, this app help me book hotel so fast and easy . This app so useful with me , i always use app for my trip.
Good app! 5/5
This app has a friendly and simple interface , fast and convinient booking process , Flights and hotels booked in less than 1 minute .all prices shown are final et cheap .
So easy 5/5
The search tool is so easy and customizable anyone can do it.
Perfect for finding cheap flights 5/5
If you're looking for cheap flights this app is the best choice for you. It's easy to use and the user interface is just perfect. I can find, compare and book a cheap flights faster than ever before. The results are diplayed really fast. Let's go and have a try!
Enjoy this app 5/5
It's easy to find flight. Oh! Amazing. It' so great game, so funny. I can play this game in my freetime, anytime, everywhere. It's so good. I really like this game. I think i will share my friends and i hope they like this app
good app 4/5
i am really like this app. It is very useful for me. thanks.
Useful app 5/5
This flight booking app is very convenient. I can get the best deal with this app. Very easy to use. Thanks developer that create this app
Good app 5/5
I love this app so much. It helps me save a lot of money. It is really convenient. I highly recommend it to anyone!
Unreasonable cancellation policy 1/5
My plans changed so I tried to cancel my $250 flight. They wanted to charge me $270 on top of the airline cancellation fees to do so. No thank you!
Justfly is a waste of time and the typical Bait & Switch 1/5
Don't bother even looking at this site.
They grab you with low prices but by the time you enter all the information MAGICALLY, the flights you selected are no longer available....EVERY TIME.
I'm hoping this company isn't just stealing credit card info. I'll be logging into the BBB "Better Business Bureau" website and I'm confident that this company will have a lot of complaints against it.
Use another company 1/5
Skip this company and save yourself a lot of aggravation. They will change your info to try to get you to cancel paying a a fee or keep your protection fee. Once you hit purchase you'll notice it's not the flight you booked. Another guy said they changed his name. They refused to let me speak to a manager. I had to call 3 times. One guy said he couldn't hear me all of a sudden after I asked for a manager. Save yourself time and headache. This is a shady 3rd party
Never deal with this company 1/5
By Pizza lover007
First they charged me hidden charges. Secondly they don't want to cooperate. I keep calling them from last 20 days to send me updated ticket after airline initiated changes. Each time they said I will have it in 24 hours. I have really no idea what kind of watch they are using that never reminds them of due time. Just 2 days left for my journey and I still don't know I am going or no.
Awful 123$ 1/5
By Flight101 o
They are awful..