Awful experience 1/5
This is by far the worst app I have ever used. It crashes constantly, can’t read or scan gift cards and has at least 4-5 error messages ever my time I use it. Theoretically, it is a great app that holds your gift cards and coupons. But in reality, it is just terrible.
Easy to use! 5/5
Just updated the app and it’s great. I searched for a specific bedding size, and after clicking on each item I was interested in, I hit the back arrow and went right back to the spot I was on. This doesn’t always happen online!
Terrible app 1/5
By PC Wado
Terrible app! Login never works! Won’t accept my password and after changing it I still get the error message the next time I try to login, saying that I’m locked out from too many failed attempts! The website login is just as bad and does the same thing! Waste of time and very frustrating to deal with.
New update wont let me open app!!!! 1/5
Just updated yesterday and can’t open the app. WHY????
New app install: I lost all my Yes2you rewards and discounts 1/5
By Super worker
I agree with the previous shopper about this new app update! I saw all my current rewards an hour before I went into the store. Then I updated the app, and everything disappeared. Of course no one would help me when I tried to explain the issue. Also just was told to call Kohl’s Corporate. And I will! I want my rewards and discounts back! I am a frequent shopper at Kohls but if Corporate can’t help me when I contact them, then I will take my shopping elsewhere.
And I really hate that Kohl’s cash only gives you a week to use. Kohl’s truly needs to extend that or start having them where they don’t expire for a longer period of time — like give us 6 months or a year! I can’t begin to tell you how many hundreds of dollars I’ve lost in Kohl’s cash because I could have been in the hospital, or even more, a business trip of which I do not have that extra time to shop and even look for the nearest Kohl’s when I am traveling from State to State. And it seems that the customer representatives at checkout get so happy to tell you that your Kohl’s cash has expired and that you no longer can use them. Maybe I am near a Kohl’s with not so friendly workers.
Used to work fine 1/5
I don’t know what is going on lately but I shop this app all the time. Recently it’s been acting up. When I go to the cart it will not load. If I try to delete an item it does not work. I have deleted the app and re downloaded it. It seemed to help except I forgot my password. No big deal right? I get the link via email, enter a new password and when I click continue nothing happens at all. It will not do anything. It’s been so frustrating lately trying to order anything. I’m starting to think it’s more hassle than it’s worth. I finally got the password to work and now the app is acting up again. All my other apps are working fine so it’s not my phone like I initially thought.
A note for the people who have the Kohl’s cash and coupons in their wallet and not having it pull up when they are in the store. I take a screenshot of them before I go in the store just in case. That way they are in your photos and you can pull them up no problem
Impossible to use 1/5
I downloaded this app because I have a Kohl’s charge, a yes2you rewards membership and I get multiple emails a day generated by these accounts with coupons and offers that I figured they would be easier to manage in the app’s “wallet” feature. But when I tried to link the app to my account it couldn’t find me and when I tried to create a new account, even after filling out a form of information they already have, the “create account” button remained grey with absolutely no indication of why or how to get it working. Thus, this app is completely impossible to use and a literal waste of time and effort.
By Me dee
Since recent update I am no longer able to open this app!!!!! Please fix
Can’t even open the app with latest update 1/5
Ever since the last update few days ago, I couldn’t even open the app to make my Kohl’s credit card payment! Please fix the bugs
App shuts DOWN or WON’T OPEN! UGH!!! 1/5
Kohls has the WORST APP! Always shuts down! SICK OF IT!!!!
APP NOT LOADING-BAD UPDATE 1/5
Last update did something... not able to load app at all .. just the green logo with Kohls on it..that’s it.. hard to shop that way .. I’ve never had any issues up until this last update
Almost a 5 star 4/5
I would have given this app a 5 star but I’m having a hard time activating my account to receive 100 my rewards points. Other than issues with the rewards points everything on the app is easy to navigate so far. I’ll update if anything changes.
Never order online 1/5
I put in my caretakers name to pick up. They would not let her pick it up although they allowed her to do a return with my Kohl’s card. So my husband went to pick up, would not let him even though he is on the account. I finally had to go pick up which is quite the struggle, I attempted to complain but it fell on deaf ears.
Stil buggy 2/5
Crashes when I try to add items from my lists to the bag.
New update 1/5
The app will not load and open since the last update never had issues before
Can’t share points anymore? 1/5
By Kaitlin T.
I loved the feature that could share points with friends and family! I used it to give to friends who shop at Kohl’s more than I do! Now I can’t. I don’t want to donate them to the freakin’ Kohl’s cares! I’d like to share with my friends and family! Bring it back!!
Was ready to purchase but... 1/5
App freezes in the screen right before “review my order.” I’ve tried it several times after verifying that my info was correct...and even shut down and restarted the app Guess I’m not making this purchase after all.
App doesn’t start 1/5
The Kohl’s app has been faulty for a couple of weeks. The app won’t open at all, and previously it would not save my Kohl’s cash.
Doesn’t Work 1/5
Used to be able to scan Kohl’s Cash. Now it says something went wrong; try again later. Have been trying for over a week. Not user friendly!!!
Can’t Access Shopping Cart 1/5
I wanted to make a purchase and added nine items to the shopping cart, but the cart won’t open. Very disappointed!!
I had to change my password because it was saying it was wrong, changed it. The next day, I try to log in and didn’t work. I have to start over again.
I loved this app before because it would open right away without having to sign in or have no problems signing in. I was planning to go in and shop around but I can’t trust the app since I have my coupons in it.
NUMBER # 1 BEST PLACE TO SHOP 5/5
By DAHLIA ALWAN
I LOVE SHOPPING AT KOHL'S FOR MY SON & ME & MY FAMILY THEY HAVE EVERYTHING THAT IM LOOKING FOR AND THEY HAVE ALL THE SIZES & COLORS & TOYS EVERYTHING I LOVE SHOPPING AT KOHL'S CAUSE ITS MY NUMBER#1 ITS ALSO EXCELLENT AND VERY CLEAN ILL GIVE IT A 10/10 100% EXCELLENT LOVE IT PLEASE BRING MORE NEW THINGS AND PLEASE SEND MAGAZINES & 40% OFF COUPON ILL BE YOUR NUMBER#1 COSTUMER TO SHOP
Worst app of all time 1/5
This app is poorly designed and user unfriendly. It is more trouble than it is worth.
App is broken 1/5
I used to love this app. I tried to open the app today and somehow I had been signed out. My login didn’t work. Even after changing my password I receive an Unauthorized Request message when trying to log in.
App is crap now. Rarely loads and my discounts or Kohl’s cash never stay in wallet. Super annoying.
This version of the app won’t load! 1/5
Liked the Kohl’s app until this newest update. It’s supposed to fix bugs, but it is stuck in mid upload. Disappointing, to say the least!
7.30.62 version not opening for Apple X 1/5
By app fix needed 5-2018
Need another update....Losing money with this bug.
Drained my battery 2/5
Since the last update the app has been draining my battery
Always error messages 1/5
Cannot ever make a purchase because of error messages.
New update doesn’t open 1/5
Since the last update, the app doesn’t open on my iPhone 6.
Kohl’s App 1/5
It never lets me sign into my Credit account to pay my bill or pay with my Kohl’s card. I have to reset my password every month because it tells me I have the wrong passwords. & it Constantly crashes.
Kohl’s got it! 5/5
Great store with great values and variety
Wont open 1/5
I usually use this app at least once a week and it worked fine but since the most recent update 2 days ago it won’t even open. Please fix it!
Come on..... 1/5
Come on I just wanted a app that worked. For me this is not a good app. I wish I could give it a 0 star rating. I tried to open the app but when I tried it froze so I tried again and it did it till I deleted the app!!!!!!😡 PLEASE JUST PLEASE FIX IT!!!!!!
Can’t use Kohl’s charge card!?! 1/5
Downloaded the app thinking it would be a quicker way to purchase online...I was wrong! The app is overall glitchy and not very well laid out. After finally finding the items I wanted and getting my Kohl’s cash loaded I realized I couldn’t checkout with my Kohl’s charge card! Why would the app not have a payment option for the stores own credit card?? It has the option to view the charge account but not pay at checkout. Ridiculous. After all of that I went online to purchase my items and at checkout I somehow received $10 extra in discounts...which tells me that the app is not fully up to date with all promotions and discounts. Don’t waste your time!
Bad update 2/5
App will not even open after the latest update
Update broke app 1/5
Unable to open the app any longer. Green splash screen appears and then times out and closes
Wont open 1/5
Just had an update and now the app wont open
New Update 1/5
By blondie momma
I just updated the app with the new update and now the app will not open. Please fix this!!!
Doesn’t work 1/5
App isn’t working after new update. Super annoying.
App problems 1/5
Just downloaded the update and all I can say is DONT DO THAT!
My phone has been glitching nonstop ever since and the app does not open. It just sits on the green screen until the phone turns black and then becomes unresponsive and I have to force shutoff.
Please fix this asap. For some reason it is messing up everything else on my phone now.
Useful App 5/5
Helpful and convenient app that does everything from price scanning barcodes to providing account balances and accepting payments.
Had problem downloading the app & then was requested to change my password for some reason. App wouldn’t let me change my password after multiple times. I gave up. Use paper coupons!
Love shopping on apps but your app is terrible. 1/5
I have never had an app constantly and consistently have issues with passwords. 99% of the time (no exaggeration) that I go to purchase from the app, I have to reset my password. It’s frustrating and ridiculous. No other apps I have for any retailers are like this.
New Isn’t always better 2/5
By Cen-Wa Shopper
Love Kohl’s, Have been a loyal customer for a while, but the new app... not so much!! It’s is glitchy, crashes constantly, lost Kohl’s cash after it disappeared and then reappeared after it had expired.. yeah, not a fan of it!
Can’t check out! 1/5
I’m so frustrated! I spent an hour shopping, had a full cart...and I can’t check out. When I click on my cart, it just shows that it’s loading and I get a brief, small message at the bottom saying there is a problem with my address. I go into my account to see what the problem is, and there’s nothing wrong. My address is correct! I delete and re-enter the info, and it auto corrected my city to a completely different city. I can never remember my password, so I was happy to have this app so I don’t have to change it every time I wanted to shop. Now I’m sitting here with a full cart and can’t even make a purchase.
All I get is a black screen when I try to use the app. Old version worked great.
By Dissapointed Again 10000000000
At my local Kohl’s, the WiFi never works, I have unlimited data so when I try to sign on it tells me I need WiFi..fail fail on Kohl’s ..1 star on the app
Absolute Rubbish 1/5
The developer for the kohl’s app needs to be slapped!! This is the most archaic not user friendly I have tried to use. It is absolute rubbish.
Love Kohl’s, it’s the best store to shop at. Reasonable prices, tons of clothing and everything for the home. Why would you want to go anywhere else?❤️