App logs you out FIX 3/5
I was having the same issue almost everyone else was. I deleted the app and reinstalled it, then I had to re-login and I haven’t had the issue of it saying I was logged out yet..
App keeps logging me out. 3/5
App keeps logging me out even after I log in and set up the Touch ID. I will still get logged out and I can’t log in using my finger print. It’s so annoying because I have to alway enter my phone number at the stores.
Fix! Sorry you’ve been logged out 1/5
By Skull smashin
This has been for over 6 months, I can’t log back in app. Use to be a great app
App needs work 2/5
It keeps saying I’ve been logged out, but won’t actually let me log out to try logging back in. In the mean time, it won’t display my offers.
By bd reid
Points randomly reset, card is never accepted at the pump, use Kum and go daily but points never accrue. App and rewards system completely useless.
okay app 3/5
the app is pretty much what it needs and nothing more. the biggest issue i had is that it keeps logging me out after a while and it’s not clear why. there’s not much in terms of importance for this app to require such high security standards
By Lucy rne
Can’t access with Facebook anymore 🙁
Keeps logging me out but doesn’t log me out?? 1/5
Why does it say sorry we had to log you out but it doesn’t log out?? It just keeps popping up when I use the app??
App needs work 3/5
I use my card daily and the rewards are good, point total could be a little lower to get them faster but still good. App needs some work though. Mine is stuck on a reward and I can’t get past it. Been like that for almost a month now and I’ve tried everything to fix it but nothing works. Time for an update then it’ll be 5 stars.
Update App 1/5
Every time I login to the app, it notifies me that I have been signed out and need to try again. Apparently this has been going on for quite some time now. Please address this issue immediately.
Would make more sense to have the survey pop up after the card code so you can scan it. Besides what good is it to rate the store when you haven’t shopped it yet?
Doesn’t Work 1/5
Kum & Go scanners don’t recognize barcode. Always have to use phone number to get points.
I Keep getting logged out 2/5
Please fix it so that every time I open the app I don’t get a message saying “you have been logged out. Please try again”
Login problems. 1/5
2 months ago you released an update that ‘fixed’ login problems- still an unusable app.
Trouble with the date of birth 2/5
When I try to type in my date of birth it keeps saying 13 years old to create one but I’m over 13
Say good buy to log in issues my butt 1/5
By Dawn Wien
This app is awful and constantly logs me out. I always get the wrong reward when it decides to work because it resets it’s self.
Lost my account 1/5
I loved Kum and go rewards because it let me get points for all the gas I have to buy. I was 27 points away from getting 10 cents off per gallon of gas and my account was completely wiped. I was unable to login because it said my account didn’t exist anymore and when I tried making a new one it said my email was already in use. Really? All of a sudden I got an email for my account saying I had a balance of 7 points and now those 7 points are gone too. 🙄
Can No Longer Sign In 1/5
Can’t sign in. Attempted to sign in through Facebook, says I have to register. Try to re-register says this account is already linked to Facebook. Frustrating! Guess I’ll have to uninstall.
Would love to use it more 2/5
By The Hitman Robirds
It keeps saying I’m signed out and won’t let me do anything. Please fix
Email addresses are not always accepted 1/5
I tried 3 email addresses and they were not accepted. I believe it was requiring me to go thru Facebook but I don’t like linking accounts. The app didn’t explain settings were off but instead the app said I must not be hooked to the internet. I love the rewards but the app could use an upgrade.
Ever since this last update (2.1.4) the app keeps crashing. It will stay open just long enough for me to log in and start reading something then crashes.
Crashes constantly 2/5
I’ve had this app for a while. Their internal reward system works well. But the actual IOS app crashes immediately upon loading making it hard to see rewards, offers, etc.
Keeps crashing 1/5
The App keeps crashing after 5 seconds of being in the app. Please fix this issue!
Overall I love this app. Just not sure why it has been freezing and not keeping track of my points
App crashes after 5 seconds of use every time
Tons of bugs 1/5
The app used to work great but since the most recent update, it crashes every time I open it
App continues to crash. Too many bugs.
App crash 1/5
App always crashes 5 seconds after opening.
Keeps crashing 1/5
By Thomas Tee 1995
I open my app three seconds later it shuts down and possible to use I’m an iPhone 7 Plus user with this latest updates
Ok App 3/5
A lot of times I have too delete the app then re-download it again because it keeps freezing or just goes logs me out of the app.
Great App 5/5
By Briana Lopezzzz
Love the app but when I click on it it loads and pops up for a couple seconds then exits out of the app every time I go into it.
Keeps crashing 1/5
I don’t know why but every time I try to use the app it just crashes.
Crash and lost rewards 1/5
By III TILK III
Since update, the app crashes after 3 seconds of being open. I tried using rewards and had my points zeroed out without gas discount. Not impressed so far.
You guys need to fix your app it won’t let me login.
By Carlene mcl
Update the other day don’t let you Veiw anything. Shut off and have to reopen just for it to close again. App needs help it’s always been iffy!
App closes after 5 seconds 1/5
When it works it is great, doesn’t work since the update...
Easy Fix for the last update issue.... 5/5
.... if this App hasn’t been working properly (since the last update,) delete the app and it’s data, reinstall it, and then log back in as you normally would.... it should work like it’s supposed to. Since the app stores info on the server, you won’t lose anything during this simple process. App Fantastic!
I cant sign in to use my rewards. It crashes right after I open the App.
Getting better! 4/5
Thank you for updating your app to fix some issues. Face ID and keeping it signed in after updates is a great fix. The last two updates however have not worked or crashed the app. I had to Uninstall/reinstall twice after the last two updates and works great now. Thank you for fixing the selecting of the reward so it doesn't accidentally change. I really wish it would let you pick the reward after the 250 points are accumulated to let me decide what reward I want at the time of purchase like how the birthday rewards work. Keep up the good work. It gets better each time.
You need to fix your app 1/5
The app won’t update and every time I try to go in it it said it’s “unable to refresh right now”. Very frustrating. It used to work just fine.
Great... if it would load 2/5
By Me 007008009
Worked fine for the first couple months I had the app. Now I can’t get on the app because it says it’s unavailable to load. You can still rack up points but as of right now the app is pointless.
Still doesn’t load 1/5
It’s been a few months and the app still doesn’t load. I used to love this app.
Doesn’t load 1/5
The app and rewards do not load making the app completely useless
App doesn’t work right now
I signed up for &Rewards about 2 months ago and got all my information entered and ever since, every time I go to open the app I just get the spinning wheel showing its loading. I can’t choose a different reward and it’s got me wanting to stop going to Kum & Go entirely. I’ve tried updating my iOS and I’ve tried deleting the app and downloading it again.
No longer works 1/5
Keeps telling me to update the app. When I go into the App Store it doesn’t show that there is an update. I deleted the app and reinstalled it and now I get message saying software caused app to stop working. So who know how many points I have missed out on now.
Need updating! 1/5
My app has loaded properly in months. I can’t keep up with my points or anything. Definitely needs to be updated!
Logged out every time I wanna check 1/5
By LA DODGER
I like the app but I have 100 other passwords n every time I want to check my app I’m logged out biggest pet peeve in the world plus the password has to be more secure than the president log in to the nuclear center I wish it would keep me logged in or simpler password options I mean it’s not like it’s a bank password we’re I would understand the complication of the password
Will not let me register 2/5
When I click on the icon in my phone it will open and I get the “spinning wheel” like its trying to get started but it never gets past the spinning wheel. I’ve tried on my WiFi and on my phones data and it still doesn’t work.