I used to love this app 1/5
I picked up this app primarily for if I lose my phone. Once I bought my Apple Watch, I used it more often than I care to admit to locate it. Now all it’s good for is deleting my phone data if it’s stolen. A nice feature, but not as worthwhile to me. Sorry.
What does this app really do? I have regular everyday people that I know who have gained access to my phone via Facebook, spy app, I do not know. Will this app keep these everyday ppl off my phone? Will the upgrade do this? Please help?
Like Safe Wifi! 5/5
Like the Safe Wifi feature especially while traveling in Europe and using a lot of free hotspots.
Love it Keep it up 5/5
This app is awesome I’ve used it since I had a small android now I have my iOS device and it keeps me protected and happy And worry free I can’t wait to see the new updates
It doesn’t tell me if I leave my phone behind ! 1/5
I thought it will tell me if I left my phone behind but it doesn’t do that?
Awesome app! Can I get lookout on laptop?
Used to work 1/5
By unhappy camper 2018
The app has been failing to connect with the server for the past week and any attempt to contact these people has been useless. Don’t waste your money here, you will fail go get any support if and when things begin to go awry.
Lost and found 5/5
I lost my phone today and got home panicking because I couldn’t find it used lookout mobile security and found my phone and wallet. Thank you !!
Good at its job! 4/5
My entire phone got hacked, and a coworker recommended this app and it helped immediately! It took a couple hours for it to be compatible with Facebook, which was annoying since my problem stemmed from Facebook, but it finally worked. My only real complaint is that Snapchat isn’t underneath the continuous social media monitoring 🙁
No iPhone X Support? 1/5
Still no iPhone X support
Updates will not load to older iPhones 1/5
The latest update will not load to my phone. I am sad to see you have abandoned users of older iPhones (iPhone5 and earlier) with the latest update, even if they have the requisite minimum iOS listed. In addition, I get notices to update to the latest iOS, which my phone will not do. I have the latest version available for my phone. Updating to the latest would require purchase of a new phone. Sad.
DOES NOT SUPPORT IWATCH ANYMORE. 1/5
Just deleted this app. With their newest version and without any warning the icon disappears from your watch. That's what the apps main feature was. If you left your phone behind, your watch would buzz and give you a notification. Simple piece of insurance now gone.
Premium Plus is a total rip off!! 1/5
It charged me $99 AND HALF THE STUFF DOESNT EVEN WORK! NONE OF MY SOCIAL MEDIA MONITORING FEATURES WILL EVEN WORK IT KEEPS SAYING TRY AGAIN IN A LITTLE WHILE! BS I WANT A REFUND!!!
Wow!!!, this app is not excellent. Spent 99.99 on a premium plus upgrade however, I’m only getting premium. Attempted to get money back and that is a nightmare. Now I’m process of canceling subscriptions. Can’t wait to see what service rep will be helping has to say. I’m sure I will be taken through a rabbit hole just like getting my money back. Do not use this app!!!!
I would be willing to pay $9.99 to have the proximity alert.
I originally installed this app to let me know if I left my iPhone or my Apple Watch behind. It worked well, although it would send false alerts sometimes. Better to err on the side of caution, and since Apple didn’t offer this service, I still relied on Lookout. Then they dropped the proximity alert. Now the Apple Watch app is gone completely. So, now it’s pretty much a “pay for what Apple gives you for free” program. No thanks.
What's up with the update notice 1/5
For about a month now I've had a notification that I need to update and have tried several times with no luck. Please fix. Thank you.
Good Product 5/5
I Have Had Lookout A Couple Of Years Now, And, Have Been Quite Satisfied With Their Product. I Highly Recommend It, Folks. They Warn Me, If, Anything is Looking Suspicious On My IPad
Upgraded handset 2/5
No doesn’t want to sign in to my existing account. Useless now, delete delete delete.
Cancel your subscription no Apple Watch support! 1/5
What happened to the watch app? One of the best support features was how you could locate your device with your Apple Watch. As you got closer it would show you how near your I phone was. Now if I misplace my iPhone I need to locate a pc first. Not sure who thought this was something to remove. MAJOR SELLING POINT. Lookout was the only security app with this feature. Who is in charge of taking lookout back to the Stone Age. Some one should be fired. Canceling my subscription immediately.
Says my ipad is too old 1/5
Ive been a solid subscriber for 7 years...now your updates cant be installed on my pad. You didnt seem to indicate that you were dropping support when you auto-renewed and charged my card. You really let me down, I have paid more in subscriptions for my devices than this ipad cost. Run away from lookout, you are not important to them any more.
Hate them 1/5
Canceled my subscription cause they don't want to cover my my older computer, yet they took my money for a service they won't provide?!
So I own a 1st gen iPad mini running 9.3.5 and Lookout refuses to update and now refuses to reinstall while trying the R&R. I paid for premium service yet can't get hold of anyone at support. I use Lookout on my Android phones and if this issue with the iPad is not resolved then I may consider other options for all my devices.
Anyone from support monitoring this forum?
No out of range warning 1/5
I downloaded this app for the out of range warnings on my Apple Watch. They appear to be the only app that offered this and now they’ve dropped this feature.
Needs to work 1/5
I have been using lookout since early iPhone years. Now using iPhone 6 with iOS 11.2.6. With latest app update 5.4.1 and paid subscription my iPhone is no longer identified or can be located, sent messages or wiped if lost. I have no problems using on my back up phone which is an android TracFone. I finally found how to email support. Gave them all the required info and explained with detail. Their response was “ we have located your lost device ( android tracfone). Which in fact I told them I had no problem with. If this issue is not resolved immediately I will have no choice but to stop my subscription and use something that will work
Is there a lower rating? 1/5
No longer works on my devices as my iPad and iPod are older. Not everyone can afford the latest model. Poor customer support!
No longer works on iPod 5th gen! 1/5
Title says it all. Deleting this
Incompatible on iPad iOS v9.3.5 on 03/2018 1/5
LookOut no longer works with iPad 2's on iOS v9.3.5, even though version 9 is listed as supported by LookOut, as of March 1, 2018. LookOut should be using world class software engineering capabilities in compiling code and also use standard simple branching code techniques for backwards compatibility with older iPads as well as with newer ones. One expects higher quality software development with Lookout, better than that of novice game developers.
Can't update anymore, will delete this app 1/5
I have a 1st generation iPad Mini and have found that this product is no longer compatible with my older iPad. I bought the premium version, too, for extra protection, but now it's telling me that it's no longer compatible with my device. I plan to delete this app and see if I can find something out there still compatible with my older device.
I hate how many apps are now becoming useless if you own older devices. 😡
This one is being deleted, and I won't recommend it to anyone with older devices.
No out of range notification 1/5
I downloaded this app since it was the only app advertised to alert you when your phone is out of range, and after downloading and reading the reviews, I learn that the feature was removed from the app. Pointless to own it now.
Do not install this app! Your Apple will no longer connect to WiFi 1/5
Horrible app, not only it doesn’t work, it actually prevents your Apple Watch from connecting to WiFi.
Dropped most useful function 3/5
The reason I downloaded this app was the function that alerted me when my Apple Watch was out of range of my phone. It’s the main feature that reviewers mentioned. For some reason the developer hasn’t explained, it dropped the function. A 5 star app is now a 3 at best.
DO NOT DOWNLOAD 1/5
I wanted an app to let me know when I left my phone behind. Several websites suggested Lookout. After downloading and installing on watch, I found out they “removed this notification feature so they could focus on other features”! Ridiculous!!
Can a developer please reply to this? 3/5
By Ted E Bear In October outside
I am in my subscription that was listed as expired in my iPod settings where I had unsubscribed from automatic renewals. I would like to know why you don’t give people who own just one iPod Touch and who doesn’t own an iphone a subscription offer to get identity theft protection in the app or in the subscription settings of iOS. Can you allow people with iPod Touch as there only device an option to get an option to buy ID theft protection. Thank you very much for taking the time to read this.
My Lookout 4/5
I’ve had Lookout for almost a year.. I have to say that I’ve been very impressed on what it does.. keeps me safe about what could potentially be bad in the world of scammers!!! Definitely would suggest this to others!!!
What happened? 1/5
I have used this app for years.. Android/iOS etc.. have never been able to get all my devices tracked and functioning correctly. Have written (which there is now no easy way to do. Maybe no way. Still looking) the company endlessly and finally just gave up. The one thing they are good at is notifications about major hacks.. but so is the countless tech sites and email alert subs. For this privilege of being endless frustrated I pay ~$100. A year. Dumb I can be. No more. This app creates a firewall that prevented me from setting up a Home Pod network and when I tried to communicate with Lookout I notice that now for $100 a year they are tracking but two devices that never leave my home... Save yourself the headaches.. find another app.. there must be one that cares enough to help a long-term custom. Garbage
Lookout, the name serves as warning 1/5
I received alerts from f new info regarding my SSN. So, I call. Right away, very unprofessional phone etiquette. At first the person on the line made it sound like they needed info for verifying purposes, I quickly noticed this person had no idea, who I was, or why I was calling. Could not tell me what may name is. It seems this company using a telephony and employing people to work from home. Anyway, issue unresolved. You will get more help before just keeping up with your credit reports. Waste of time and waste of money.
Not useful any more 1/5
This used to be a somewhat decent app when it would give a notification on the Apple Watch when you got too far away from your iPhone, but without that feature it's useless. The other "services" the app provides are mostly provided by iCloud and Find My iPhone. Skip it.
No use for this app 1/5
This app is pointless. Of the few things it can do, you can easily do thru your phone settings. This app is just pointless.
THEN CAME THE KNOW ABOUTS OF SS7 1/5
By Chicago central
THEN CAME THE KNOW ABOUTS OF SS7
One longer let’s you know iphone is left behind! 1/5
That was the only thing I got it for
Its aight, works 4/5
Look at the title
This app is the most confusing app I’ve ever downloaded. Got it so I can be notified if I leave my iPhone behind. I cannot find that option anywhere. Wasted an hour on this absurdity.
DONT WASTE YOUR MONEY!!! 1/5
I too, have had this app from the very start...Now they take your money and provide ZERO CUSTOMER!! If you like that kind of thing then they are perfect for you...
Seems to interfere with Apple Watch Wi-Fi 2/5
Bought an Apple Watch Series 3 and could not get it to connect to wi-fi. Calls to Apple Care, visits to the Genius Bar, and a replacement watch did not solve the problem. Read a thread on the Apple Support Community and deleted the Lookout app- problem solved. App worked fine, just interfered with the watch’s ability to connect to wi-fi.
TOTALLY USELESS 1/5
By Havoc 9994367812
It does nothing useful anymore. I am removing it from my iPhone and getting a different app. This app just uses up memory space and hogs battery life. DO NOT DOWNLOAD.
Very Disappointed!!!! 1/5
I haven't ever needed it in all the years since installing it and when I did it could not be located. I have my phone back and in my hand, it's on and all settings are correct and it still can't be found on the website lookout.com!!! Update: I finally got it to scream and it still says can't find it!!!! What use is this app???
Never alert 1/5
Never alert when away from iphone to Apple watch
Why can’t I log in? This is ridiculous! 1/5
By Debi Gatten-Codute
Have to cancel then... bcz I cant get support, no response, no why to get login help. I agree with last comment. Where are you guys?
No more alerts when phone is left behind 1/5
I was wondering why I was no longer getting alerts when I accidentally left my phone somewhere. Turns out the developers removed this critical feature in version 5.2!! Didn’t say a word about it. I have since deleted this app.
Can’t believe no one else has an app to notify when your watch and phone are out of range. More to the point, can’t believe Apple has not implemented this obvious feature!!