Love this ap for its convenience. I can order online and skip the line and earn free pizza. Saves my CC# so it’s basically just a couple clicks to order
Fix it 2/5
By JESSE 253
The app worked ok until they updated it now it doesn’t let you put in the entire code.
App crashes with black screen 2/5
I’ve been using this app for several months but now it crashes with a black screen. I can not scan my receipt to earn points.
Hideously Bad 1/5
The latest thing I have found wrong with it is that you can’t enter your credit card number without it crashing. SAD!!!
Actually takes longer if you use the app. 1/5
Like other small chain apps I’ve used in the past, the communication between the app and the store is anything but real time. We decided to use the app so we could order and my wife could pick it up on the way home. Ordered at 6:32. Said it would be ready at 6:52. She arrived at 6:45 and inquired “we’re working on it” as she stood there, a dozen people came in, ordered and received their pizza. Her name was finally called at 7:10, which means, they didn’t even actually queue the order until after she arrived and asked about it. Don’t waste your time, just go stand in line.
Barely OK 2/5
Just meh... weird to try and reorder and stuff.. clunky interface. Buggy too. Tried to order the special and it wouldn’t let me.. yet you had to get the special through the app. Needs more work
The app crashes when you attempt to open it. Can’t scan my receipt to earn rewards.
Not great for a rewards program 1/5
I love Mod Pizza. I eat there once a week. But to require $150 spent to earn one $8 free item is not great. On top of that, I just tried to scan a receipt that I misplaced that was 14 days old and it wouldn’t let me. Said the receipt was too old. If you’re going to require $150 for a reward, at least keep the receipts from expiring! That’s bogus. Disappointing.
App Crashes 1/5
App flat out doesn’t work, won’t open without crashing. And they took away the honey lime dressing, major rude move.
Bugs need to be fixed 1/5
App worked initially but has been closing after opening lately. It is frustrating that the only way to store and redeem points for buying their product has to happen in an app that won’t work. Please fix and update!
Terrible in every possible way 1/5
I’d describe what’s wrong but I’d be easier to explain what’s right. Just use the website. This app is terrible and hard to use.
No Apple Pay 3/5
By Cyclist Edge
I cannot give any app that wants me to pay on my iPhone 5 stars unless it supports ApplePay. Sadly, Mod Pizza is anything but Mod as it doesn’t support Apple Pay. You must store a credit card, which means if Mod has a data breach, you gotta get a new card.
Come on, Mod, get with the 21st Century!
App is broken won’t launch 1/5
By Мэтью С
Can’t launch the app after downloading it crashes every time on my iPhone X
Downloaded this app at the restaurant and thought it would be easier and faster to signup using my Facebook sign in. Big Mistake! After downloading, I could no longer use my FB app or messenger. Later, someone tried several times to login to my account in a different state, but I had already changed my password. Still after a day cannot use my apps and I run a business through social media. I am very angry about this!!
Crashes when I try to open the app.
Software brick 1/5
It would be nice if this app would even load. I would frequent mod pizza more they had a functioning rewards system
It’s good for getting free stuff, kind of. But the app is constantly trying to get me to get notifications. This is not something I need for notifications, I’m not a child with add okay
App keeps crashing and cannot be opened
App keeps shutting down immediately after sign in. :( don’t wanna miss out on my points!
Have to input credit card every time 1/5
It says that the card is saved and lets me click it to pay but it says the transaction was declined. I have to delete the card and add the same one back in and it works. I’ve made four orders with the same credit card but it never saves, I have to type in the info every time.
Intermittent Crash 1/5
Worked initially after the account setup and first receipt went through, but now it crashes after every launch. I even tried it on another iOS device thinking it was my old iPhone 5s, but it has the same behavior on a more capable device such as the iPhone SE. It must have something to do with the latest update that was pushed out not too long ago. Here I was thinking it was just the usual “bug fixes and performance improvements”. Turns out it was an update rollout that completely bricked the application. It’s shame really, because now I can’t earn the points that I was supposed to receive after eating there today. If this isn’t fixed soon, than I will most certainly miss out on my last two visits. I only just discovered this after the update was pushed to my phone, and as I was approaching the payment counter it was in a crash loop the entire time. I can’t even scan the receipt like I normally do after I pay. Please fix this soon so I don’t lose out on my two $20 purchases.
Rewards you NOTHING 1/5
By 1.618 ratio
I have 7 receipts, and the app refuses to accept any barcode. I’m a regular customer. Error one says I’m not in range of any MOD pizza location. Error two says my receipt is too old. I love MOD pizza but am very disappointed this app punishes me for no reason.
Would love to input my receipt another way because your app keeps crashing! I’ve downloaded it a few times and tried other fixes. Sad 😢
love the app 4/5
love the app. love the rewards and how easy the app is to work. the only thing I don’t really like is 1$=1point so you have to spend 150$ to get a free pizza or salad. it’s not a problem on how much you have to spend, it’s just how slow the awards rack up especially if you’re a single eater.
YUM YUM 5/5
My first time here...really love the crust...I make my own sauce...Mods is sooooo good. I love the Jasper! And it was ready so quick! Do yourself a huge favor go and enjoy.
Great place 👍🏼 5/5
By La Güera 2001
The first time I tried Mod my son brought me and I was hesitant because I never had it before but now it’s my favorite place for lunch with my kids👍🏼👍🏼💕💕🍕🍕
Doesn’t accept receipts less then 2 weeks old 1/5
Went there less than two weeks ago. They recommend downloading their app. When I went to scan my receipt it rejected it because it was too old. Such BS!! Terrible scam app.
Not much value here... 2/5
By iOS Engineer
I've been using the app for rewards mostly and it takes entirely too much to get a single reward. The rest of the app is pretty pointless... 😞
THE BEST 5/5
I LOVE MOD pizza. I’m so glad there’s an app and reward program now. Nothing tastes better than FREE! 🤗
Terrible rewards program 2/5
Seriously?! $150 to get a $7 pizza? Every other reward program is essentially spend $10 and get $1 in rewards. Spend $15 to get $0.50....on a product as inexpensive as pizza.
App is Crap 1/5
By Josh Burleigh
App won’t even launch on my phone. Hard to earn rewards when you can’t use the app.
It almost worked 2/5
By Choose a nickname please
I have a bunch of $5 gift cards. Unfortunately, the app only allows you to use a gift card if the balance can cover the order in full.
Love the pizza; hate the app 1/5
By ModPizza Lover
Plus, the rewards expire entirely too quickly to be practical. Add to that the lead time for ordering and not being able to pay online...
These guys need to seriously rethink what CUSTOMER SERVICE is, get some new advisors and start from scratch on a new program to actually please their customers.
I hope that they do, too, because I still like their product.
Seriously you have to spend $150?? 1/5
Mod needs to rethink this. I have to buy roughly fifteen pizzas in order to get one free? And even then it’s only for a limited time and then my reward expires. Why bother participating. Even Dominos has a better reward program.
Doesn’t work 1/5
This app just doesn’t work. It crashes every time I try to create an account. I’ve re-downloaded it multiple times but still crashes.
No email 1/5
Can’t log on. Sent request for password change. Never received an email. It’s been over three weeks since I’ve set up the account. Help please
Not a good app 1/5
Terrible app! Would not allow me to customize a caspian unless I used 6 toppings. Plus when you order it takes at least 22 minutes. That is longer than if I was to order in the store. This app saves me no time.
The initial experience isn’t great. 3/5
Took me longer to set the app up than to order. Why isn’t there Apple Pay????? Common guys.
Says receipt too old to add 1/5
I got the card to sign up and have eaten at MOD 3 times and saved my receipts and just not had time to download the app. It took 2 of my receipts but says one is too old to enter. It is not even a month old! Most things we buy at food stores have a 30 day return and yet I can’t add my $46 receipt because it’s 16 days old. That’s absurd!
Great Pizza My Way 5/5
By quilt bear
I’m thrilled to have a reasonably priced pizza and I love the staff at my location. I get to have the toppings I love and having a smaller size means I’m not eating pizza for days on end. You rock!!!
Probably the one reward app in the food industry I am exited for. I love Mod Pizza and I’m so excited to see the deals rolling.
False advertising, don’t believe it 1/5
It promises 75 points for downloading the app. I got 0. False advertising is illegal, but apparently MOD is above the law.
Great app!! Love MOD!!
Forced to order by phone 1/5
Special Instructions section stops allowing text to be entered. Forced to call in if we want a half and half pizza. Makes the app totally useless.
No way to request half and half, since Special Instruction section is faulty. Fail.
The Special Instruction section on the web is the same. Fail there too.
Doesn't work 1/5
By <3 it :)
It crashes as soon as I open it. Useless.
Finally! It’s here! 5/5
I’ve been waiting foreverrrr for a MOD Pizza app. It’s a great thing for regular customers (like myself) who visit a few times a week. Had no issues adding my points with the receipt, and it’s super easy to “save” my favorite pizza order. Can’t wait to see what special deals/rewards they give out.
Doesn’t work 1/5
Won’t open. Crashes. Can’t spend any more time on it.
MOD is great but this app needs serious work 1/5
This app feels like it was released while still in the prototype stage with how clunky some of the UI is.
Also it keeps badgering you to turn on notifications so MOD can send you “coupons + fun stuff”. This happens EVERY SINGLE TIME you start the app and there’s no way to permanently turn it off. I don’t want to be badgered. I just want my g-d [email protected]
Love MOD Pizza. App needs more love 2/5
I made an online order through the app and chose the ASAP option, but the order came through to the restaurant as 20 minutes from when I ordered. So my pizza wasn’t even started when I arrived at the restaurant. Also the credit card scanner didn’t work for my discover card. Please add Apple Pay option and Siri shortcut for favorite