Paid for photo as and haven’t seen one photographer 1/5
By Stinks big tome
Season Pass Holders Continuously Disappointed 1/5
By Brad Brescia
I highly doubt their 4.7 out of 5 is real. This app is terrible, constantly crashes, is unusable at most points and they do everything they can to limit your abilities on this app. As usual, Disney makes is almost impossible to do anything with ease.
Wonderful Staff 5/5
At Animal Kingdom and the Ice Cream staff was exceptionally nice and friendly.
Moving from location to location 4/5
For people who are first time guest who are going from one show to another can use the app and locate their destination. It would be helpful to enter where you need to go and the app provides a outline from you current location to your desired location. For example will help guest leaving a show at 2:30 and need to arrive by 2:45 to the next show.
Internet connectivity 1/5
You guys are horrible. Just because you guys want optimal internet you rather disable all the service and I can’t even get into my app for weak connectivity. You must not have the premium available for weak connection only
Pirates is down 3/5
I hope the pirates is repaired soon
awesome disney app 5/5
this app is awesome. i absolutely love it, and i’m at disney right now and it’s very helpful to know what the wait times are, and what rides are open and closed. keep being awesome disney!!
Magical Day 5/5
I’m enjoying being a kid again!
Very Convenient 5/5
This app makes everything easy. I like having everything in one place.
This app hella confuses me. Hella.
Dining reservation problems 1/5
When trying to reserve dining for my trip 180 days out from my trip I was constantly given a error with a please try again message.
I love this app!!!! 5/5
I think this app is so great and wonderful to use while you are in the parks. I go to Disney every year and for the past years since this app has come out it has been really helpful. We go in July but all year round I use the app to check what's new and what the hours are for our next trip. If you are going to Disney I think this app is essential.
Please add spa services to the app 4/5
By disney cats
I love this app, but it would be great to add the ability to make spa appointments.
Never too late! 5/5
By Kevin from Omaha
My first visit to a Disney property and I am 55! What was I thinking, I should have been here decades ago!
By wish i had
Huge waste of money and time. Wait an hour to ride and the ride breaks down right before you get on. Each park only has 1-2 rides that anyone over 8 years old would want to ride and those are almost impossible to ride because of the crowds/lines. I wouldn’t go back if THEY paid me. A miserable waste of $$$$$!
Can’t believe this is disney 1/5
Everything works well except trying to check into your room. Only had 32 errors messages when trying.
User friendly 5/5
We loved the convenience and ease provided by the app. Made planning very easy and efficient.
Good App 4/5
Works great for the most part. Can get glitchy in the Park. Also it uses a lot of your battery. Sometimes doesn’t always work fully.
Waiting for the transportation buses is tiring. You need more buses
Guest service lacking 1/5
By Mishap ha
No one is empowered to find solutions to problems (such as a flooded bathroom) and management is nowhere to be found. You are left to come up with possible solutions which does not make for a great vacation.
Crashes non stop, missing information 2/5
I don’t think I opened the app without experiencing a crash.
It shows tickets and hotels for half of my party...
Great app 5/5
By Disney Kellie
The app great for pre-planning your trip. There is so much to do at Walt Disney World. The app has all of your plans so you don’t have to worry about what is next. Time goes by too fast at a Disney Resort it would be very easy to miss a fast pass or reservation without it.
Epcot daily news 2/5
We are so excited to come to see Epcot this trip!!!!!!!!!!!!!!!!!!!!
Disney Ruined the fast pass concept 2/5
By Zoe H Mom
Disney has ruined using demand management to move guests around the park by limiting fast pass to three per day. It worked so much better when you could keep reserving fast passes along the way. And the app with all the parks on one makes it difficult to use. Ugh!
App needs work 2/5
This app is amazing and very helpful to planning your vacation. An extremely useful tool... When it works... Which is rare. It's always down or hanging up or force quitting. Devs need to renovate it
the most confusing app ive ever used and i almost blew 400 dollars trying to figure out how it works
Posted Wait Times 1/5
By MD Mom 2
Posted wait times on the app and at attractions are horribly inaccurate.
Disney World 5/5
We went to Magic Kingdom and Disney Studios and this is an Awesome app, really helps to navigate around the parks, wait times, show times and everything you do when you’re there!!!
Could be better 3/5
Although I enjoy having the information Disney provides in their app, there is room for improvement. It would be nice if you didn’t have to constantly filter the parks, but the gps could auto locate you and auto filter by location. I also noticed that the universal app has a way to set alarms for wait times to alert you when a certain ride drops to a wait time you set. That would be a great add. Walking directions for the fastest route to your destination and/or fastest transportation route to a park or resort would be helpful as well as perhaps a bus locator to determine if a bus is close or not. I noticed at the Contemporary there was a monitor that could provide that info. Having it on the app at a person’s finger tips would be helpful to see if need to rush to bus stop or ok take your time or plan transpo to events/meals.
This truly is the place where dreams come true... said my eleven year old daughter!!
Great app 5/5
By Awsome 🌴
This app is great because you can see where it is
No improvement 2/5
The app keeps crashing. It takes you out in the middle of a transaction ir simply freezes. It’s very disappointing considering is Disney.
Magic Kingdom 5/5
The ABSOLUTE BEST PLACE on the planet!!
I use this app every time we are at WDW, its accurate and it helps me to find the things that I want to buy in the Disney parks. Plus you can link all your magic bands to the photo pass and see the photos right away. Luv it!!!! 😊
Needs update to IOS 12 2/5
Why does it keep repeating that
Terrible. Will not link my tickets so not governments bag an option 1/5
By Nadia Fields
not link my tickets so not governments bag an option to get fast pass.
Great app 5/5
Absolute must when going to magic kingdom!
Very laggy. Too much traffic 1/5
By Thomas Hawke
Mistakes occur because the app lags so hard and then you double book a fast pass and you have to waste more time in line waiting for guest services to figure it out.
Pandora is closed 1/5
We chose to come to animal kingdom solely because of the pandora attractions. Posted wait time was 110 minutes at 11:15am. 71 minutes in line later, fire alarm goes off and we are evacuated, ride is closed. Not a great experience, but probably beyond Disney’s control. There is a person at the exit crediting a fast pass to the account, but it’s essentially worthless as we only have today and all the fast passes for this attraction we already gone before we got in line, otherwise we would have used the fast pass to start with. So, try to make the best of it, go have lunch and hope it will reopen. After lunch, saw a bug’s life, come out, check the app and see the wait is 60 minutes for pandora. Awesome! Hate to have to wait again, but it’s what we came for, so across the park we go. Get to the entrance and it’s not open.
Won’t update 2/5
I made changes to my reservation and changed resorts. The app will not make update with my new resort nor will the website. I emailed for assistance and was told I hav to call for help. Not very magical customer support.
Survival App 5/5
Only way to manage your day. Must have.
Not Stable 3/5
App would be a five if not for the instability.
I’m on an iPhone X running the latest version of iOS and it crashes within 10-15 minutes of use nearly 90% of the time.
Please fix this.
Could do this? 3/5
I’d like to be able to place my self on a standby for fast pass. Also rides should be more descriptive - maybe a short video of ride experience to determine how scary it might be so I could judge whether or not to fast pass it
And don’t make me list a nickname - if you want my feedback don’t make it hard to give to you.
Not the happiest place in the world 1/5
Animal Kingdom-Bring the $$$, don’t ever go on vacation time, long wait lines, noise levels deafening, over marketing at its best. Fast-pass may work if you want to to spend hundreds more and plan everything. The zoo animals are always sad. The bathrooms were clean. Unfortunate experience for me, I had hoped for more-even as a Florida resident. Going fishing next vacation.
In desperate need of an update!!!! 1/5
This app use to work so well for me. Now it only freezes up on me. Super frustrating when you’re trying to check out different things while at the park. I’ve already re-downloaded it thinking it would help but nope. Please fix this app!!!!!
Poor design/response 1/5
Too slow, requires multiple password entries, menu items and other details frequently off line
Crashes every time I access my room details 1/5
App seems to work ok until I try to access room details of my linked resort reservation. It worked for about an hour since we arrived at the resort. But now it crashes
Glitchy, crashes, navigation is a nightmare 2/5
While I appreciate having my vacation data available on my phone, this app is a nightmare to use. I’ve given it the benefit of the doubt for years over several trips, thinking it just needed time to improve— but it’s not improving, if anything it’s getting worse. We always print our trip itineraries and carry them with us because this app is just not reliable and has left us hanging on too many occasions. Our Disney vacations are too expensive to rely on this app for dining reservations, fastpass schedules, etc. and risk not having the info when we need it to keep us on schedule. Please make it better, as a DVC / AP holder / frequent visitor I’m begging you!! I do all the planning for my family so I’m the one who feels the dysfunction of this app the most and it really has ruined vacation days for me because it’s so frustrating to use. Stitch eating pages is no longer cute.
Disney Magic 5/5
By Brecon Morgan
Theme parks are awesome! I love Epcot and Magic Kingdom because I went there with my family last week! They were awesome! Disney really brings out the magic in all of us. This app helps to reflect on the amazing trip I had! Well done Disney! ;)
App keeps freezing 5/5
For the past couple of weeks the app will load & then it freezes. Can’t do anything on it anymore. Please get this fixed!