Doesn’t work on IPhone 11 Pro Max 4/5
By Grygorii G
Update since last time. App have started to work and do not see any issues so far. Thank you.
Application did work on my previous IPhone 8 Plus with iOS 13 but doesn’t work at all on my new IPhone 11 Pro Max. With cloned data it didn’t want to run at all crashed immediately. After I re-installed it opens login page which doesn’t work and I couldn’t type my login. This application even spoil my keyboard on any other applications where I tried to type anything. It was much bigger and moved to he top of my phone’s screen.
Face ID doesn’t work 1/5
Can’t enable Face ID. It just says you have to enable passcode on your phone (and I do have passcode on my phone). I reported the problem to Cigna weeks ago but they don’t seem to care.
Also, it’s awfully suspicious how many 5 star reviews there are with non-substantive comments.
Does not work with FaceID 1/5
faceID not working on app...
Health Assessment 2/5
Every time I try to select health assessment the app crashes. I’ve tried deleting and downloading again with no luck.
Having difficulty finding vision plan and coverage on options list .
Great App! 5/5
Love that all the insurance info you need is right where you need it and when you need it...including chat and numbers to call if you need to talk to someone.
Good to help have an ID and know when orders are ready.
My Cigna and MD Live 5/5
By Mela's Girl
WOW!!!! I can’t believe in December I finally use and upset I didn’t sooner. I wasted so many PTO days for nothing... Amazing and Easy and Quick.
So easy to use! 5/5
I love the app ! It’s so easy to use! Very detailed, and just easy to understand your coverage!
Nice features, easy to use 5/5
App is user friendly and has all the information I have need so far as it relates to billing, claims, and provider info
My Cigna 5/5
By SIR IS MY NAME
This is a fantastic app all is at you reach awesome
Don’t have access 1/5
For some reason I don’t have access to my ID cards or my claims...
Excellent app, simple to use 5/5
Nothing else to say
Difficult to fine cost of service. 2/5
I find it difficult to navigate to find cost of care.
Date scroller doesn’t work for birthdays in the App 2/5
HSA access does not work 1/5
The HSA function does not work.
The rest ok.
Couldn’t be without the Cigna app 5/5
The Cigna app is so convenient and easy to use! I love the fact that everything you may need is easily accessible.
Great app easy to navigate and use 5/5
The app works great for me and seems to show me what I’m looking
for pretty much of the time rated 4
as I have to see more n do more then
I’ll see who I feel then!!!?
Good for check my insurance
I cannot open the app on my phone (iPhone 11 pro max) 5/5
By Cahyo Argya
I am curious that this app cannot be opened on my phone.
Can not search for doctors or costs 1/5
Searching for a doctor or care cost yields no results, no matter what type of doctor or what location I try. I then call up Cigna and they tell me to go on the website which doesn’t work either.
Broken app 1/5
App crashes on launch 1/5
Don’t bother downloading 1/5
Screens come up completely blank......worthless
Can’t email ID cards to myself. 1/5
Can’t send ID cards to myself
Great until last update 1/5
This app has been useful for quite some time up until their latest update. Now I cannot use the app at all as it crashes immediately upon being launched. Will definitely change my rating once they fix this issue.
App crashes on boot since last update 3/5
Great app when it works!
Constant crashing 1/5
Is there any quality control on this app? When I attempt to open it, the app presents the initial screen then immediately shuts down. Rebooted the phone and still no luck.
App not working on iPhone 11 Pro Max 1/5
This app worked great on my iPhone X but won’t open on my new phone
Can not get a list of in network pcp.
App crash while opening 2/5
It stopped working, tried uninstall and install but nothing helps. Its imp medical related app and should not behave like this.
Not listing all families Clames 3/5
By tito Jr hello
On this app it's not showing all Clames for family
Not liking the express scripts application. Hard to find previous scripts. I don’t know cost while it’s processing. Doesn’t do much.
100% insurance information on my hands all time and at anytime!! 5/5
So glad for having the app in my phone, accurate information in my hands at any time!!
Great app!! 5/5
As a newly independent insurance carrier, this app has made things so easy! I forgot my card before a doctors appointment and downloaded it in the waiting room hoping to get my insurance card. Not only that, but I’ve spent many hours searching through the app and looking things up just to familiarize myself with my plan and the coverage and how health insurance works. Love the app and highly recommend to everyone!!
Was pretty good, now it won’t even launch 1/5
Stopped working altogether a couple werks ago... thought the latest update would fix that but no... flat out crashes every time I try to open it... on an 11 Pro Max running ios 13.2.2
Doesn’t work anymore 1/5
Like everyone else the app worked fine with my iPhone 7s, I now have a iPhone XS. And the app does not work. When you click on the app it acts like it’s gonna lunch and then immediately crashes bringing up back to your home screen.
Cigna fix your app please.
Update issue 1/5
By I feel cheated!
Can’t login after newest update, very frustrating.
Inadequate for the task 1/5
By bummer 614
After spending all the time setting up an account on the app, I got the message that it would not be able to handle the features of my account. Why have an app that won’t work?
Much better 5/5
Doesn’t run 1/5
Trying to open app on iPhone 11 running iOS vsn 13.1.3 and it won’t open. It attempts to open and then the screen goes black and right back out. Please fix this bug
Grate app. 5/5
This app is really easy to use you have all you need in your hands at all time.
Crashes on opening 1/5
Unusable. Crashes when I try to open it. Hopefully you have crash reporting and can find the bug.
Not opening on iPhone 11 Pro? 1/5
What gives? I just upgraded to the iPhone 11 pro and now the app won’t open... start screen shows up for 1 sec then disappears. Try again, repeat. Help?? No stars I can give at this point.
Very easy to navigate and get what I need!
Not working 1/5
App worked fine on my iPhone 7 Plus but since I upgraded to iPhone 11 it won’t open. I press the app it try’s to open for a split second then closes.
New Cigna Member 4/5
By MJM CHRS BStG
Liking the app so far; everything at your fingertips. Will let you know how it goes hence only a 4 rating