• Category: Health & Fitness
  • Release Date:
  • Current Version: 4.1.1
  • Adult Rating: 4+
  • Developer: Cigna Corporation
  • Compatibility: Android
45,319 Ratings
$ 0

myCigna App

Your health has met its app℠. The myCigna app gives you an easy way to personalize, organize and access your important health information--on the go. A must-have for Cigna customers. Features available are based on plan design (ie. Medical, Dental, Pharmacy, Vision, Behavioral, Disability, Accident…). little app. BIG FEATURES. ID Cards • Quickly view ID cards (front and back) for entire family • Easily print, email, fax or scan right from your mobile device Claims • View and search recent and past claims • Bookmark and group claims for easy reference Account Balances • Access and view health fund balances • Review plan deductibles and maximums Home Delivery Pharmacy • View and refill your prescriptions right from your mobile device • Update billing and shipping preferences Drug Search • Look up and compare actual costs at 60,000 pharmacies nationwide • Find closest pharmacy location using GPS • Speed-dial Cigna Home Delivery PharmacySM Health Care Professional Directory • Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs Procedure Search • Search among hundreds of common medical procedures and compare costs for doctors and facilities • Make choices based on costs personalized to you – we do the math for you including your deductible, coinsurance, and health care accounts (if available) Coverage • View plan coverage and authorizations • Find what’s covered under your plan Incentives • View goal activity and awards Health Wallet • Organize and manage all the health information you use most • Store your biometric information (cholesterol, blood pressure, allergies and medications) • Save contact information and build your personal contact list with the doctors, hospitals, pharmacies, emergency rooms, and other health care professionals and facilities you may call frequently Languages Supported • Spanish and English Safe & Secure • We use the latest technology in secure mobile applications to protect your personal health info while online or off *You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on coverage you have with Cigna. About Cigna More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

myCigna app screenshots

myCigna app reviews

  • Spending Account 1/5

    By rwil31
    This part of app is not working
  • Horrible!!!!! 1/5

    By Pjt71
    I have valid health insurance. I have called several things and nobody can seen to direct me to the proper place. I could have been treated in person with better care and service than this telehealth!!!!! I call the line the nurse gives me and the operator yells at me that this is ONLY the tech support line.
  • Birthday date 2/5

    By 815Christy
    Won’t allow me to put my birthday date in. Will only allow Jan 2019???
  • App is not accessible 2/5

    By callucin
    Good day. My company switched to CIGNA for the 2019 year. I am visually impaired and use a screen reader on my iPhone. This app is not fully accessible. It would be wonderful if changes could be made to improve the accessibility for someone who is visually impaired. Our use Apple voiceover screen reader on my iPhone. I am on able to use this app to search for healthcare providers or explanation of benefits.
  • Ughhh 2/5

    By JayJay
    Finding your care provider takes scrolling (& delayed refresh every 9 results) ...a very lengthy process when there are hundreds of providers. Been covered for several years? ...doesn’t matter; you last years information isn’t there. looks nice, but the meat is missing
  • Owesome app 5/5

    By fghy***!
    Excellent app
  • Adding ID Cards 1/5

    By Not Happy 911
    Would be way better if I could add my children’s ID cards it will only allow me to have mine on there. It doesn’t give an option to add family cards so why bother with this app how stupid it shows that the whole family is on there when you view the app pictures, but my family’s isn’t on there so please advise me on how I go about doing that.
  • It does what it should 5/5

    By DaveInPhilly
    I find the app easy to use, and it provides the correct information quickly.
  • Authentication issues 1/5

    By smith66442789
    1. Does not recognize users trying to register who have already registered 2. I cannot login using credentials that work fine on browser version
  • Can’t put in birthdate 1/5

    By lincoh
    The place to enter my birthdate is stuck on today’s date so I can’t get past that point.
  • I’d card 1/5

    By rakirk
    I can’t even access my dental is card!
  • Worst company to deal with 1/5

    By alexchouri
    I have called over 30 times in the past 4 months to add my daughter to my existing policy that I have had with CIGNA for many years. I spoke with several agents and supervisors and was always given assurances that she was added and notes were made to the file but nothing happens. They even at one point created a new policy with me, my spouse and daughter with a cost of 3 times what I was quoted. I called several times after that and I was assured that mistakes were done on their part and it will be fixed and all conversations were documented by supervisors and several call transfers. I still do not have my daughter added to the policy as of today. This is the worst worst customer experience I have ever had in my life dealing with a company that has a customer care services.
  • ID card 1/5

    By Alice L Elliott
    Can not find out how to request ID cards to be sent to me. Also, I faxed the temporary ones to me which was a horrible experience because I do not have a printer or fax at home and the quality of the fax was awful
  • No Apple Wallet? 1/5

    By MDA54
    Need ability to add insurance card to Apple Wallet
  • ID card held hostage while waiting for new app to download 1/5

    By bluepiaa
    Stop making us update the app in order to access our ID cards! It's frustrating that I have to have to update the app just to display myID card. When out of Wi-Fi range and cellular connection is poor, having to download 100+ megabytes just to use the app to display an ID card is ridiculous. I was at a new pharmacy today picking up my prescription when the pharmacist asked me for my insurance card. I pulled out my phone and tried to bring up the CIGNA app, the first thing I encounter is The update app message. I must've spent about 15 minutes waiting for the app to download due to poor Internet connection. I also added my ID card to my Apple wallet but there seems to be missing information from the card on my Apple wallet as well. So that didn't help either.
  • “No Search Results Found” 2/5

    By leokpkp
    As of now, this app has not been updated to provide adequate information for doctors/procedures/ costs in my area. Each time I try to look anything up, it gives me an error message.
  • App 5/5

    By sirwsh
    Nice app!
  • Poor 1/5

    By mantoothanna
    It is after the first of the year and I don’t understand why your system is having problems to where my vision is not updated,was very upset when I went to use it and was told I would be better off to pay it all that my insurance wouldn’t pay much when my book and information given me at the time of signing up said different. It was showing I don’t even have insurance through Cigna and I have 2 sets of cards from you all.
  • Pleased with app, I can review all the invoices and know what has been paid 5/5

    By Joe VV
    Good application. I use it regularly. Intuitive and functional.
  • Doesn’t work well at all 1/5

    By tegugirl
    When I try to find a doctor, I get messages saying that there are no doctors. It doesn’t allow me to look up the cost of services and the pcp on the electronic card is wrong. So far, a pretty useless app.
  • Latest build introduced bugs 3/5

    By ashsnow089
    Hey, please review your recent build. It has been extra buggy and I am running in to issues I did not before this update. Your find care and directory are non functional at this time.
  • Worst App Ever 1/5

    By Mom2cats2kids
    My username and password work perfectly fine on a computer or through the website on my iPad and iPhone, but when attempting to use the app, I get error messages saying the information is not correct and I am being locked out. I won’t bother to download this app again until the issue is fixed. Also, calling the mobile support number that comes up with the error message was a waste of time. They are not able to fix this issue.
  • CIGNA mobile app 5/5

    By Pink Floyd OK
    Went blank cannot use
  • Where are the balances??? 1/5

    By froglady71
    The old app gave me my HRA balances. Now I cant find it anywhere!
  • Just reset with customer service 1/5

    By 4fitz
    I put in all my correct information to sign up customer service reset my password everything worked great now I tried to put it on this app and it will not work but it worked on the website go figure.. Not user-friendly
  • Review app 5/5

    By Lightweight27
    Love this app I can keep up with all my visits etc Etc
  • 5 Star if ... 3/5

    By ACLaw99
    Please add the ability to add the insurance card to the iPhone wallet.
  • Super slick 5/5

    By classicallykate01
    Very slick app! Love that I can access my insurance card on it.
  • Great!! 5/5

    By Stonie Stone
    This app works wonderfully!! You will love it.
  • The app is a major work in progress. 1/5

    By PatF3735
    As of right now, this app is just a waste of space of your mobile device. Customers who can login to their Cigna accounts using a web browser portal, can't using this app. Save yourself the frustration and just skip this app until Cigna works out the bugs.
  • Would be a great app if... 2/5

    By Texas A Big Place
    Have been using this app for a long, long time. When I get an email that says I have a new EOB, I go to the app. Click on claims and EOB’s. Where is the new one???? It is not the newest date shown because the dates are all date of service. Where is a button to sort by date claim received???? Right now you would have to go through every claim. You might get lucky to se av little logo that does not say paid. Most are automatically paid, thus back to the same problem... which one is new???
  • Unable to use icons 1/5

    By TheRachaelFaye
    After login. You no longer can click on the icons when it asks “How can we help you.” I cannot click one thing. Not even open search doctors. Please fix it. Hasn’t worked since the update.
  • Garbage 3/5

    By Kavexxxxx
    This app is fantastic at being confusing you. You can’t book appointments online, most of the doctors information is incorrect, and a lot of places don’t take the virtual cards.
  • App improvements are great but... 1/5

    By fl_mom
    You took away the view showing if we have reached our deductibles. A high deductible plan is bad enough, but now I can’t see when I’ve met that deductible? Please put it back.
  • Runs sideways on iPad-physically painful! 1/5

    By ToborThe8Man
    I have a 12.9” iPad Pro with attached keyboard that I normally use in Landscape mode. The Cigna app only runs in Portrait mode, which means I either have to use it sideways with my head tilted left (causing great pain), or unplug my keyboard, physically rotate the screen to Portrait mode, and replug/re-rotate when done, no thanks! If it ran in Landscape mode would be a better app, but since I have to use the website instead, this app is 100% useless
  • Not able to login with Face ID 5/5

    By Vinay Konda
    Hi Team, today after 4.1 app update am not able to login to the app with Face ID
  • Only info you want gives you an error 2/5

    By PhilAZ1
    Pretty much the only thing I use this app for is what my HSA balance is. And that’s the only information that it gives me an error on since the last couple updates. Time to delete this app
  • ID card 5/5

    By Michy on the block
    I’m at the doctor for my son and was so happy to get to the ID card faster!
  • App won’t log in 1/5

    By djhightops
    I’ve been trying to log into the app for weeks and it keeps saying renter information. When I log the website from my computer it works fine. I called the suggested number and the lady just said “delete and redone load and very carefully type in your information” did all that and I’m still getting the same message. Super frustrating.
  • Handy 4/5

    By Jewchu
    App is easy to navigate, but just wished we could make dr appts through it if they were in network
  • Spending account 1/5

    By sjsksndjaak
    I have been trying for over a month to check my balance on my spending account and the app just keeps telling me something went wrong. I was able to do it before. This is both frustrating and inconvenient.
  • Filter on doctor specialty would help 4/5

    By Apogipinoy
    Not sure if it exists, but making it accessible from the home screen would be helpful
  • Nice options with the price out for prescriptions and services 4/5

    By JewlzieB
    App is useful where I can research pricing on services, prescriptions and different providers. I can also keep up with claims filed and find doctors in my network and area.
  • My Cigna 5/5

    By pickle hesd
    So convenient, I absolutely love the app!!
  • Apple wallet 3/5

    By Ex---14 district in Chicago!
    No way of adding card to Apple wallet even though the app states it supports Apple wallet.
  • Address for claims 4/5

    By Mom4Fam
    Can you add the address for claims on the small box with the ID #’s & effective date information ? That is the other bit of information that is asked for on medical forms when you are a new patient. App looks awesome - I love the electronic cards and have used them often - seems I am at a medical office monthly with 1 of the 7 in our family.
  • Excellent 5/5

    By ~mittu
    Great app, every thing on finger tips.
  • buggy 2/5

    By nzdl67
    slow clunky buggy frozen screens
  • App launches after I deleted and re-downlowded 4/5

    By wienerdog
    It was crashing when tapping the icon, but after deleting and re-downloading, it seems to be working. Easy access to ID cards and claims.

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