Not great 2/5
By cole cab
Ok app, but not up to date on FMLA status information. It needs notifications telling you that paperwork is not complete or FMLA approved date range.
Silly Ridiculous 1/5
This site is one of the most S______ Ri___________s sites ever does nothing to help all about fleecing customers and making profits.
Instead it would be better if the money spent on benefiting Benefits Managers and other online coaches it is spent in providing the doctors the money to provide patients/customers excellent care
Cigna app 5/5
Is great but they need to check the Adress of the doctors office, because some of the move move they’re office and the app is not updated!!
Good app 5/5
I like this app, it is very easy to use and provides all the information I need.
Love it 5/5
It is very easy and convenient to use on the go when you need your insurance cards
Great app to track you benefits and costs 5/5
The app is super easy to navigate. Love getting a quick snapshot of my deductible and maximum out of pocket expenses. Love easy access to EOBs. Especially love being able to pull up our insurance cards right on my phone.
We cannot process your request 1/5
Errors are completely unhelpful
So easy to use, so easy to understand, makes my health insurance plan so much more accessible. I like to track things and this app is the best!!!!
Ease of access with iPhone. Clear information with physician contact information.
Such a big help when using home delivery. 5/5
It just keeps getting better and better. I love the app.
Works for me 4/5
By John 1976
I primarily use the app to check EOBs and prescription status/orders/info. Cigna, please add Home Delivery Pharmacy as an option on the dashboard. Thanks.
Cards incomplete 3/5
By wayne vh
Cards have never shown Co pays, now the site does not. Other than that the site is ok.
Forced to update! 1/5
Every time I go to use this app. Constantly being forced to update at the worst time!!!
Ease at my fingertips 5/5
Navigational ease and ability to apply filters and sorts! App allows on the go review of benefits, EOBs, contact info, etc. Great healthcare company with cutting edge technology.
Horrible layout and interface. It’s garbage, just like Cigna and the service you get from them. Even the VA policy of deny and obstruct the path to treatment until they die is better service than what you get from Cigna.
No, I’m not going to contact you so you can even further blacklist me VA style. I’ve already called and it’s the runaround, just like you order your doctors to do.
Insurance card in app leaves off information used by pharmacies 1/5
They need the RxBIN and RxPCN. The app doesn’t show those numbers on the cards, so you still need printed cards. *sigh*
Very Pleased 5/5
By ms camry
The app enabled me to obtain a lot of needed information during my search and it was very easy to find what I was looking for. All the information was easy to understand and to the point. Thanks for making my search uncomplicated. Ms. Camry
Very convenient 5/5
This is a very good, convenient app. It contains all the functionality I need and I use it several times a week, if only to see if my HSA deposits have been received. Love the ability to access insurance cards for all my family members and track deductible and out-of-pocket expenses for the year to date.
Cigna Home Delivery 2/5
Cigna Home Delivery section does not work at all.
Great application! 4/5
I really like the application. It has a lit of information for users to utilize.
By Firefighter 4
This app operates very quickly in accurately. No complaints here keep up the good work
The in-network approved Urgent care did not recognized CIGNA as a insurance company’s 1/5
We’re in Hawaii on vacation and my husband isn’t feeling welI so I went into the CIGNA app to view in-network approved Urgent Care Centers.
When they asked what insurance we carried they said they were not affiliated with CIGNA even when the app said they were.
So much for the CIGNA app.
Great app 5/5
I think this keeps me organized with my Cigna ins , keep all in hand that is needed . A must have!
Worthless, totally amateur 1/5
By Mike in DFW
I can’t even login to the app. The developer makes the rookie mistake of making the keyboard too big to access the password field in order to paste my password from LastPass.
Also appears it’s an iPhone only app. The developer also needs to learn about universal apps, that can run on both iPhone and iPad.
Mobile app is horrible. To report FMLA leave when you are home sick is impossible. Customer support advise it may not be on here and always refer to log on regular site. Frustrating when you have limited time to report FMLA in a certain window of time when you are home sick
This application makes LIFE for mom’s seamless!! Thank YOU, Cigna!!
Cigna App 5/5
Like the fingerprint ID. Have what I need at my fingertips.
Monthly premiums 2/5
It would be nice if the app would allow us to pay the monthly premiums
Digital cards 1/5
This app is pointless the digital cards are useless they need to be able to see the back of the cards in order to verify the provider fix this problem thanks
This app has been so helpful
App gives problems at time
Easy to use 5/5
Love the app. Easy to use. Thank you for making it easy to find a plethora of information all in one place.
Great app 5/5
By having the app on my phone. It makes it convenient and easy.
What is the group # on cards 4/5
Could not identify group # upon arrival at appt.
Maybe a clear indication of what this is on the card.
Otherwise so good so far
EXCELLENT APP!!! 5/5
By Mrs. Deanda
Easy to use & Easy to find all the info need on your benefits, copays, premiums & deductibles!!
Awesome App! 5/5
By Doctor Rudy
I love this app. It answer so many question that I haven’t had to call customer service
I can not get any of the functions to work for Disability/FMLA. Can’t access the information from this app!
Great app! 5/5
Great navigation and a lot of information available
Work on it 1/5
You’re find a dentis part is trash.
Clear and easy to use 5/5
Easy to see recent transactions. Easy to submit request for HSA reimbursement. EOB attached to transactions so I can see the cost, discount and payment. I was easily able to see my PCP hadn’t submitted my recent visit to my insurance and able to track when this was corrected and paid by Cigna
Awesome application. 5/5
By lalau sujeira
Awesome application. Love the ability to email cards to my dependents. Well designed interface.
This app still has problems. Whenever you are searching for a doctor, it constantly refreshes back to the top as you scroll down.
Trying to find a dentist is a nightmare. It constantly refreshes to the beginning of the list as you scroll down.
Operates great but a bit hard to pick out 5/5
App operates great, it’s organized well but a little confusing when trying to id deductibles.
Colors are pleasing
Ouch! Something went amiss. 2/5
New phone, app gives me this message and never recovers.
Great app! 4/5
I really like this app for keeping track of all my claims, seeing what’s been paid, can keep track of all your family deductibles and dental as well. I really love this app! Saves me time from having to call.
Love this app 5/5
Everything I need right on my phone! And the face recognition to sign on is so convenient! Looking forward to using this app to track my EOBs and deductibles
Well done Cigna
Great app 5/5
I appreciate the features of this app!
Terrible App 1/5
I’d cards are still incorrect after 2 months of trying to get the correct information listed. Also, error message when trying to delete contacts from wallet.
By EGGIE Roman