Cigna app 5/5
I love that I can see my EOB check benefits and find Doctors with this app!
ID card access 5/5
I recently visited my PCP and didn’t have my ID card with me but they needed a copy. I was able to quickly sign into the app, access the card, and use the email feature to send it to the doctor’s office. Within seconds they had the email. Easy and convenient!
My 1-star reviewed disappeared!? 1/5
I left a one star review regarding the app not display medical details for your plan, and instead just refreshing a blank page.
But now the review is gone after the developer responded (with only a request to contact them for further assistance). Are they allowed to delete reviews? Why was mine deleted? There was no profanity or breaking of the rules. It was just a normal one star review.
This app is a poor one, you should’t be able to hide that.
Cigna review 5/5
Great app very simple and understanding to use
This app its horrible poor navigation and information
HSAnaccount balance 3/5
Can very seldom seem my has account deposit seldom working
Parent on the go 5/5
By Still a parent
This app has been helpful in searching for care and to a detail insight of care provider ability to assist new patients or need to plan accordingly. Very satisfied father that’s unable to have custody of kids.
Dental ID card not working 1/5
By Rudy ca
Cigna app 5/5
I love all the updates and so clear to read and find any answers. Very helpful and so easy to read.
Needs Info Updating ASAP 1/5
I’ve been looking for doctors on the app and once I choose one that is accepting new patients (based on the info provided in the app) the doctor ends up not accepting new patients!
I don’t have a magic ball nor do I know the future and that’s why I relay on the app to provide me the most accurate information!
I have to search each physician on the Cigna list to make sure they have good ratings and what I’m looking for in a physician. This process takes time and effort. Once I find the one and call to schedule I get told doctor is not accepting new patients!!! But that’s not what Cigna app told me!!!
Update your information Cigna!!!! Be as accurate as possible!
I LOVE IT 4/5
By Mrc Ls
love the app.
Well organized, efficient app 5/5
By Et facta est lux
App organizes and provides all of one’s essential information in an easy to access form.
Love it 5/5
By Patriots fan 101
I love using my Cigna app. I actually have friends as me to look things up for them. Only thing is I need new cards sent to me and can not find where to request them!
Convenient but slow 3/5
Appreciate the app and the convenience of accessing medical practitioners around me. Easy to choose. Should add a reviews section and to be able to build a personal medical profile on the app for reference. Also a bit slow and freezes just when it shouldn’t
Easy navigation 4/5
Very easy app to navigate user friendly
Rachael Oddo 5/5
App is so easy and convenient to use
Overall pretty good 4/5
Overall this is a pretty good App. Does a good job tracking deductibles and out of pockets. Locating in network providers works well. One big improvement needed is in Pharmacy coverage where in coverage lookup it doesn’t actually tell you how many pills are covered under plan. It just refers you to Customer Service. This should be improved
Face ID stopped working after upgrade 1/5
Thanks for killing Face ID with your last upgrade. Now I have to dig for my password while on the road.
Did Anyone Test This App? 1/5
Why can’t I just search by name or address instead of being forced to scroll through a list? Why won’t the zip code change once I enter a different zip code? Cmon guys, basic stuff here.
Login Does Not Work 1/5
Constant login errors, if you change your password and immediately try to sign in it won't recognize it. This does not happen with any other app. iPhone X.
Great App! 5/5
This is a great app, I can look up my card, providers and claims that have been submitted! Great app!!!
Easy to use and quick access to my cards
Electronic ID Cards 5/5
I spent almost 40 minutes searching for my insurance card around my house after a long day at work.. I am young and moved to a new state for work, so haven’t used my insurance in 2+ years.. I finally have a dentist appointment for the next day, so was trying to get everything ready. Unfortunately, I was unable to find it. I finally gave up and decided to see if I could screenshot it on my phone or email it to myself and print out at work... to my surprise, after downloading this great app, they offer electronic ID cards!!!!!! That’s not the best part yet..... you CAN also add it to your wallet.. my life is made and I cannot wait for tomorrow!! Keep it up :)
By D million
It nice and easy to do love it
The app is helpful and resourceful.
Lots of bad data 1/5
This app lists my entire team of doctors as out of network. I checked with my PCP and he is in network, along with other specialists I use. It seems Cigna has an issue with maintaining correct data, which makes using this app hit or miss.
App and web site has functions that don’t work 1/5
By Bro Monti
Most of this app has been down for more than a month, this also includes your web site.
Updates not an improvement 3/5
The app is down more often since last update. Also it’s not as user friendly.
Easy to navigate
Excellent service 5/5
By Haydee T
I called today to reconfirm my coverage and I was so pleased with the outstanding customer service. Excellent plan and great Company...
By Veronica Meyer
Very easy to use
For two months this app keeps saying unable to use certain features due to updates... how long do I have to wait?
Repeated Account Name Errors 1/5
After multiple calls, Cigna cannot correct the spelling of my name in their records provided correctly by my employer’s HR department.
Doesn’t match data on site 1/5
This app is terrible. It’s not as updated as the site from a claims front and the tablet experience is awful. Limited and out of date info on a pretty cruddy UI.
By jignesh a
Pretty good. But should have pay bill options
Like being updated on claims.
Great experience so far!!! 5/5
Haven’t had them long but so far love the service the price and the app! Thanks for renewing my faith in health insurance!
Nothing wrong with it 5/5
By Elias Mc
By Me doe721
So far ok
Information the pharmacy needs is not on cards??????????? Oh ya I still have not received my cards????? Please contact me
Chooses current date as date of birth 1/5
Can’t reset password or find user ID due to the date only allowing current date instead of date of birth. Deleting app.
You can email the ID card? 1/5
By JJ Dives
You can email the ID card but not add it to the Apple Wallet? That’s bizarre.
Also, enabling users to set a password that the login form won’t accept is a really neat trick.
Super easy to use 5/5
Best health insurance app I’ve used so far. Easy to navigate.
By Amira Sine
I love the app, it makes insurance very easy to deal with.
I’d give it 0 (zero) stars if I could. Have your programmers ever heard of “search”? Why do I have to scroll through a list of a zillion doctors to find mine? If there is a search capability, make it more obvious!!
Cannot view dental or vision ID cards 2/5
It won’t let me view dental or vision ID cards.
Really, no native iPad support 1/5
It’s 2019. Try harder.
Horrible customer service 1/5
App is not bad, but Cigna customer service is absolutely horrible. Been dealing with a problem for over a year now and get a different answer every time I call. They just give you the run around until you stop calling.