I know I left some feedback a little while back saying that your app looked old and was clunky, so I think you for trying to bring it more up to date and make it a bit snappier. Well, logging in certainly is a bit snappier, but that’s where the benefits end. Several of the features in the old app are no longer available, half of the actions in the app take you to a web browser (to actually perform the action on a working platform. Class act.), and things are still clunky! As a software developer, I can understand if this is the first iteration of re-writing the app, where you may had to get your latest code deployed as soon as possible thanks to arbitrary lame deadlines set by crappy management. If that’s the case, disregard my comments here, and continue working to make the application better! Otherwise, this application definitely needs more work until it can be near as good/competent as the older versions.
Stopped Working 1/5
App stopped working after the last update. Can log in, but then just a blank screen.
I expect more from Fidelity than that.
Life Saving 5/5
Amazing, dependable, trustworthy. I will depend on fidelity now and in the future
It’s About Time!!!! 3/5
Way overdue update!!!!! Okay so far. 🙂
Confusing layout 1/5
By Pita X
The user interface is A mess. So confusing to navigate. Needs to be simplified. To many screens just to accomplish one task. Seems like a website built into the app instead a a seamless app. Not good
App works great! 5/5
App is very useful and easy to use!
By Yo yo gama ray
Works great for a withdrawal. Very easy and fast.
App freezes at the opening screen 1/5
Worked fine in the past, with acceptable performance. Now it freezes at the opening screen when attempting to open.
Nice and easy 5/5
Love this app, able to see multiple accounts and make adjustments as needed as well as making a loan/withdrawal all from the app.
NetBenefits app for iPhone 5/5
Worked as advertised!
Meh. Mostly just a web app 2/5
I get it. Fidelity is limited because this app is forced to interface with my company’s API and is therefore clunky and sloooow. The Discovery tab under retirement planning only accounts for pre-tax savings. What about post-tax savings, i.e. Roth IRA? Doubt I’ll use this app very much without much improvement.
Great app. Easy to use! Very efficient tool to have!!
Login inconsistencies 2/5
The login system allows for TouchID but does not work after 2-3 uses. Use of a TouchID system is convenient for those that DO NOT WANT to have to remember 50 passwords across all of their systems they interact with in a daily basis. Please fix this. I am so irritated that I cannot easily log on to this app. It is such an easy fix. Please make it so
App works great 5/5
By Sandy and payton
The app makes things easier such as uploading documents!
App is difficult to use 1/5
Information is hard to find and really difficult to do things like comparing various fund performances over time
Doesn’t Automatically Fill The Password Section 3/5
Does not autofill the password section like it should when logging in. I don’t think it’s a iOS bug as this is not an issue with any of the other applications that I use.
Touch id does not work 1/5
App takes forever to load. Once it does, it asks you to set up touch id the first time you log in. It’s easy to set up, but the touch id does not work the next time you try to log in. Waste of time. I deleted the app.
Great app 5/5
By Ms. Adriane
Great app and is convenient!
Does what I need, but could be better 3/5
If you're someone who just checks in on your 401k every few months, I guess you could say this app does exactly what you need it to. For me personally, I started really taking control of my money last year, and I watch it almost daily. That brings me to the single biggest annoyance I have with this app, which is having to agree to the EULA every. single. time. I. login. Why, God, why? If it hasn't changed since the last time I agreed to it (yesterday), what is the purpose of making me agree to it over and over? I've never seen any entity more paranoid about their daggone license agreement in my life, and I used to have access to California DMV records. They only made me agree not to misuse my access *annually*. I don't have access to anything here but my own money, so what's with overdoing the lawyer stuff?
But I digress. The other complaint, and I suppose it's minor to most people, is that I have to wait until the next day to see how my investments did. Shouldn't that be available shortly after the market closes? I understand that it's not intended to be a realtime brokerage app, but my other stock apps don't allow me to automatically calculate my 401k funds as part of my overall portfolio. Maybe I just haven't found the right one yet.
I have some other general complaints about Fidelity, but those have nothing to do with the app, so I won't go into them here.
Anyway, the bottom line is that if you're not as fanatical as I am, this app does a decent job of showing the performance of your 401k over time, and letting you make basic changes when needed. It's just not for the active investor.
Works great! 5/5
I use the app on a regular basis. It has all the information I need. I can even change my contributions thru the app!
New user 5/5
Got the App to send docs
Converted to fingerprint login easily
Allowed me to take pics and send with no repeats as it happens with banks
So for this one use it was excellent
Great app! 5/5
Easy to use. Can quickly change contribution amount and distribution!
Makes life easier 5/5
It makes sending forms easier.
Love it! 5/5
This is like a one stop shop. You can do everything in one sitting, including send back signed documents!
Fidelity app 4/5
Great app! Easy to use and it has a great deal of functionality. Definitely a great app! Easy to sign in and you can do even more than just on the desk top sight. I like being able to take photos of documents I need to send.
Sign in 2/5
Have this thru work can never enter my login information and have it work . Very disturbing. Won’t even let me rate this sight
Very nice 5 star 5/5
Quick and easy to rollover a check and check balances. Love this app thank you
Really good! 4/5
Easy and convenient. Glad to have it installed. Camera feature to send documents could be improved. Thanks for the option.
Great App! 4/5
App works great. I especially like the send a photo of a document feature. Saves a ton of time.
So Easy to use!!! 5/5
This app is so easy to use! Checking my account and making changes is no problem at all and best of all is the support if I did get stuck.
So far a good app 4/5
Am able to perform actions, get balances and read articles. So far I am pleased with app
This App is garbage. I have it for my work 401k and i have to change my password every time I try to log in because the fingerprint login NEVER WORKS. Each time I change my password I know I’m using the updated one the next time I try to log because they are saved on my phone. Still nothing. I would love for my employer to change my investment just to not deal with this b.s. anymore.
Very convenient way to do business. Efficient, too. I hope secure🤔.
Loved the Net Benefits app 5/5
By mom of lily
This worked great for uploading the documents to Fidelity- snapped a picture and finished!!!
Great App 5/5
This app is AWESOME! It provides what I need just as the Website does and I ABSOLUTELY LOVE the fact I can upload documents with a picture instead of a file! Don’t change anything trying to improve it. It’s great as is. 👍🏽🙂
Good app 5/5
Does its job well
Very Convenient 5/5
My app submittals worded flawlessly; better than my online submission.
Great app for me ! 5/5
I always upload my documents when I take a withdrawal and it makes it so much easier than having to fax! Love the app 😊
I like the check scanning feature 4/5
This made my rollover very easy!
This app makes one’s life easier especially when the matter at hand need to be expedient...I love it! Thanks Fidelity 👍🏽🤗
I found this app easy to use for someone that is not tech savvy!
Efficient and easy 5/5
By Cindy G2
Great one-stop-shop with easy navigation throughout the app.
Never Had Problems 5/5
It’s very intuitive if you want to apply for a loan, do some calculations on how to maximize money for retirement, or just see how much each account has. Any questions I can’t have answered on the website was handled easily on the phone. Honestly I’m generally happy they’re handling my money.
Great app, able access and adjustments 5/5
By Shwe ming tha
Like it 5/5
Easy to use and very helpful I recommend it for the on the go person
By Shelby's Daddy.
Great app. Easy to use, gather information, get answers. Get business done fast and easy. $ is on the way. So is another income stream. Retirement starting to look realistic and good again after a great setback.
Worked great 4/5
Instead of sending my documents via snail mail, the app let me send all my loan documents for quick approval.
Health Coach Jodi Lynn 5/5
Let’s be honest, wading through a long phone call with financial red tape is not our most efficient use of the day. The app helps to maximize effectiveness and grace. We all need and appreciate that. Right?
Great App 5/5
I find it very helpful and it’s easy to use