Easiest Mobile Shopping App Ever! 5/5
I love this app! You can log in using fingerprint identification...no remembering passwords. Easy!
Search, add to cart, apply promos and charge to your Old Navy credit card for more discounts. Yes!
Love the site could you please put the password directions on the sign in page please
By Looked a Lot
Your clothes run very small!. I always wear a 16- but your 16’s are too small
Worst APP ever!!!! 2/5
Why won’t it show me the store pick up option??!!! I have to go to the regular online website to get it to give me the option then my phone automatically switches over to the app and now that I have the option to pick up, the payment screen won’t generate! So frustrating!!! Also every time I try to purchase I’m always required to reset my password even though it’s always the same password! I love old navy but refuse to use this app!
Love Old Navy 5/5
Many great selections in all sizes. The fit and quality is always perfect for me.
App is horrible!! 1/5
The app never lets me go to my previous orders. It always says there is a connectivity issue but everything else works fine. It very frustrating and annoying.
Can you add a way for an employee to get their discount? 3/5
The app is fine I just wish there was a way to use my employee discount on it. Since I’m a bigger size majority of the clothes I want are online and not in the store. If I were to use my employee discount online I would have to go to my store and show them the receipt in order get the money that would be taken off from the discount back on my debit card.
By Mr. RCW
The best quality for basement bottom prices!! I can find everything for my husband, two boys 16/12 and myself! Love Old Navy!
Works ok but order history has consistent bugs 3/5
Overall I like the app but it consistently fails when trying to review my order history. I refresh the app, even uninstalled and reinstalled and it never works. Definitely inconvenient especially since orders are often broken into multiple shipments and you can’t easily see what has been shipped when and obtain tracking information
Checkout is a STILL a nightmare!!! 1/5
Easy to shop but once you want to check out there is always an error. It really defeats the purpose of having the app on your phone.
Cannot sign in! So frustrated! 1/5
I cannot use the mobile oldnavy or gap apps to sign in. Nor can I sign in on safari when it redirects me there. Saying my password is wrong and I have been blocked out. But I can sign in on my computer with no issues. So I am not blocked out and my password is fine. What gives? I deleted the apps and tried the ON and Gap apps and safari.
This is the worse app ever 1/5
I order a lot from old navy. This app makes me never want to order online from the site again. Password issues at every log in. Temporary passwords also don’t work. Changing passwords and still cannot log in. Get it right old navy seriously.
Awesome Sauce!! 😃 5/5
By Isis Kain
I love this app! So quick and convenient!! 😃😁☺️
Needs a lot of work 3/5
The app is really buggy and needs some work. I’m not able to sign in, and it deleted my favorites😑 Super annoying. Please fix the bugs soon.
The Best Store 5/5
I Love Shopping At Old Navy The Variety Of Selections Are the Best!
iPad app 1/5
I can only hold my iPad in the portrait position. It should be possible to hold it in the landscape/horizontal position also. Very frustrating
When you want to find something specific you can find it, it is really helpful to just look up what you want and then it be right there.❤️👌🏼
Never remembers me!!! 2/5
I LOVE OLD NAVY but the application needs lots of work. Like boat loads of work. The buying, browsing, shopping aspect is ok. Most times. If you’re like me when you shop you browse, save and come back. Well, when you returns to your favs only to find their gone. Need to manage your account? Too bad! No cards to show. Past order you need to check on? No past orders to show. I JUST ordered a $175 worth of merchandise 4 days ago and I have no past orders?? What gives Old Navy?
I’ve had this card for 5+ years and I always shop and pay my bill via the app. Why is it always losing my information??
Constantly having to change my password like another reviewer said. So over this frustration! I’m a busy mom of 3 kiddos all under 4 years old. Give me convenience or I’ll delete my app and shop somewhere else!!!
Muchas apps por lo mismo. 4/5
By Natalie Padilla Vassallo
Tengo las cuatro aplicaciones de ustedes y no veo la diferencia. En todas puedes irte a la otra tienda y ya. No entiendo para que tienen tantas apps. Deberían por una sola aplicación que sea GAP Inc.
By Constantly logging
Was surprised how easy it was to shop and place my order. It’s works well.
Pretty useless 1/5
Why am I able to sign into my account on your app, but I can’t get my order history? What’s the point? I just keep getting the most annoying message “uh oh! Something went wrong!” You think? That something is either you guys are too lazy to fix this, too stupid, or both. Having your app be able to sign me in AND fetch my order history shouldn’t be difficult. All other shopping apps (Amazon, Target, EBay, Etsy, etc.) can do this. Don’t bother with this app.
Old Navy 5/5
Amazing clothes...My Grandkids Love all the selections .. K . Walker..Harrisburg Pa
Why do I have to go to the website to get the discount code? 4/5
Great app - access to all brands, great pics, etc and stores all of my Banana card rewards and Super Cash etc and makes it easy to use them - but there is one huge & easily fixable problem which is that one shouldn’t have to go to the regular website to get the latest discount codes. Please fix this as it makes it feel like you’re trying to “fool” the app users into paying a higher price. One other thing - please make an iPad version!! Thanks!
Loses orders 3/5
I Like the app. But it’s easier to shop on the app. Create a basket. Save it. Then checkout using the website instead of the app.
Needs a few things: 4/5
I'd love to see Apple Pay integration and a way for employees to get some degree of an online order discount.
Other than that, this is an easy and fun app to use, with no glitches or bugs to report. 😁
This app has everything I need for going to another tropical island trip I ❤️❤️❤️ Old Navy
Fingertip Savings 5/5
When I need a cute tee or a fresh stylish outfit, I can always find just what I like... and save money at the same time. Old Navy at my fingertips. How ingenious!
By Jules marie 1982
This checkout process is garbage. I have Touch ID and or password and I stored my credit card info so I wouldn’t have to be looking at it to purchase. Well... now I have to give my fingerprint AND enter the CVV code to verify. Defeats the purpose of having the credit card info stored to make shopping handy. 😡
Love it 5/5
Such a smooth experience!
Love Old Navy 5/5
The Old Navy App is great! Would love to see more plus sizes that are an extension of the normal sizes like the men’s big and tall. Thank you for providing great clothes!
My favorite brand. 5/5
By Mr baron the great
I love old navy app. It’s very easy to use. Everything is organized.
Easy as Pie! 5/5
Very Easy to browse through all the items & jump around! This is my Very 1st order so I was a little hesitant in ordering off the app, but it seems so easy & free shipping is a Big Plus! If all goes well with this order I’ll definitely be back again, since the nearest Old Navy, Gap etc. is at least 45 minutes away!
Dresses and More 5/5
Getting ready for “THE HEAT.” Old Navy jersey dresses are so comfortable even for a senior like me. Read and ordered a fabulous orange cardio too. Hot temps—not me— I’ll be Lookin’ Cool!
Love the app 5/5
This app is easy to use and keeps me updated with all the latest deals. I purchase online through the app all the time.
Love it 😍 5/5
Shopping from my phone is awesome being able to move around just as I would a desktop! I am a Gap/OldNavy fan 😃💳
Great App 5/5
Super easy to order via app
Great shopping experience 5/5
By NY RedbullsFan
There’s really nothing to say other than the app is easy to use and works perfectly
Encuentro de todo para cada edad excelente calidad
Online purchase 5/5
So easy and convenient 👍
Love the store hate the app 1/5
It takes me an entire day to submit an order and that is not an exaggeration. I am very tech savvy it is my career actually but this app is so buggy it is impossible. Once you get it to accept all of the codes for discounts it will freeze or say “something went wrong” I always have to rebuild my cart at least 5 times. I have the most current everything and it still does this on every device I own. I end up walking away in frustration and trying again later. Was so annoyed today that this review is me walking away. I have emailed customer support and they replied “we could not recreate this situation” so no help there.
Very good! Love it!
I Love 4/5
Por lo regular siempre hay le compro su Ropa a mi niña muchas de las Cosas esta al alcance de mi Dinero, y todo los Estilos me Gustan
In store/online shopping 5/5
Everything I have needed I have found and they have good sales
Convenient, plus easy to find Tall clothes 4/5
The app is great but especially so because I can easily find items for taller women.
My one negative which goes beyond the app is the shoe size availability. 11s would work in most cases (but they’re rarely available), but 12s would be perfect, and i don’t think y’all carry any 12s for women which is disappointing
Pretty Great 4/5
This website allows you to do so many things. I think it’s wonderful!
Worst app ever 1/5
The app itself if fine if you want to simply look at the clothing. But if you want to purchase it will not let you log into your account ever!!! And who wants to enter in their personal info on public WiFi?!?!
Linking rewards certificates... 5/5
Makes this app so easy to use. 👍🏼
I ❤️oldnave 5/5
It is the best and I love it and my friends on my school bus like it to
Terrible App 1/5
Browsing the clothes is fine, but I use this app to try and manage the Old Navy Card I got a few months back. Trying to use this thing to make payments or keep track of your account/rewards is utterly useless. I have never had this much trouble logging into an app before. I have had to repeatedly call customer service to help with simply checking balances or logging in and for some reason passwords have been the bane of my existence with this. It’s almost enough to tempt me to close the fricken card so that I don’t have to use the app.