I’ve been buying there clothes for years and years I can say that I love there material it last way longer than other company’s brand
Having issues 2/5
By Rachel Hatto
haven’t had problems buying but there’s a glitch that won’t let me heart any products so my hearted list is very old
Can Never Check Out 1/5
Every time I try to check out it says “item not available.” And when I try to use rewards or coupons, they also never work. The option to pick up in store also doesn’t work. I think you see a pattern here LOL
They wouldn’t let me use my gift card 1/5
By SpongeBob 32
You can’t use 2 or more gift cards I think that that’s messed up if this review comes out bad or hard to read it’s because I can’t see what I’m texting another thing that’s wrong with this app
10/10 would recommend 5/5
Amazing app, very easy to use and pleasing to the eye
Please fix the glitches you can’t read any of the reviews on the app and the search bar doesn’t do anything on the main page. You have to go into either women or men to search then click the “search” button like 3 times to get it to go. The app could be great but is so not helpful.
love pacsun 5/5
I don’t normally write reviews but WOW. This is one of the worst apps I have ever attempted to use. The navigation of the app is horrendous, i’m sure literally EVERYONE knows about the “wishlist” that is STILL IN 2021 completely useless and dysfunctional, the app is very laggy and the buttons don’t work very often, i’ve had to log in like 10+ times without ever closing the app like what is that???? it seems like the clothing is always unavailable and from reading other reviews I definitely do not recommend using this app...
Very bad online service 1/5
it was a very bad online service because it almost took me two hours to order some clothes.
My favorite app /store 5/5
By said mouri
This app has the best clothes you could ever find very cheap and very nice quo
50/50 It’s Out Of Stock 1/5
PacSun’s hit-or-miss product quality aside, their app alone makes shopping such an ordeal. The app doesn’t update when an item is out of stock, which often leads to you getting all the way to placing your order before it notifies you that you can’t actually purchase the item. Sometimes it will tell you before then (when you try to add the item to the bag), but it will still show up as in stock when you’re shopping on the app or when you view the item in your list. All in all, there’s a good chance that you won’t be able to buy any given item that you view on the app. And you should know: even if you can get through placing an order without a headache, all return shipping is $8, even if you had free shipping originally, and even if PacSun sent you the wrong item (which they do frequently). It’s honestly just not worth the hassle. I’m sticking to Urban Outfitters
Needs a lot of fixing on app 1/5
Your not able to add anything to your wish list
By Ricky #22
Best place ever love it
Great App 5/5
Save sooo much more on the app than buying in store
Disappointed with app/website 2/5
An item kept showing as available in a certain size and it wasn’t when I tried adding it to the cart. If it’s sold out then it should show that it is. Also, there is no customer service chat or number to call for help on the website so this was frustrating.
Size Guide 5/5
The app is great, but I can’t locate the size guide (if there is one).
BOGO BOGUS 1/5
By jeannie jive
The app promotion said BOGO every purchase. When I checked out I was charged full price for both pairs of jeans. I had been in store did not have the size I needed for my granddaughter. The employee looked up the items and told me they were available online. She said it’s even a better deal than in the store. I downloaded the app. Ordered the jeans but no discount was applied. There was not a promo code.
WOULDNT LET ME PURCHASE 1/5
I tried to checkout like 10 times and it just kept going to the previous page . Very frustrating!
My carts not working!!! 4/5
I love shopping from Pacsun. I think there super affordable and good quality, not to mention all there incredible sales! But when I got the app within 5 minutes it said my cart was unavailable. I don’t k ow why!?!!?? I’m now super sad and frustrated that I can’t add things to my cart! Just look at the clothes. I don’t know if anyone else has this problem but is there a way to fix it! Otherwise great clothes and totally recommend!😊
I’m addicted to pacsun 5/5
By Fun fun scittles
I wish I could order everything off of this site
Worst app and customer service 1/5
I placed an order using a merch credit. I had $3 outstanding and used my debit card for it. The app charged the entire amount to my debit card. Froze the merchandise credit so I can’t use it. I will NEVER shop at this store again. Horrible!
Good store! Bad app! 2/5
I was supposed to have my order delivered 10 days ago but when I went to the tracking site of PacSun it said there was insufficient address info but according to the app and my receipt I filled all of the blanks necessary in address information!
Also Customer service is very confusing and inept in explaining stuff....
Wishlist Bug 1/5
Every time I try to save an item to my wishlist, it doesn't get saved. For instance, if I tap on the heart under an item to save it, the heart will turn black— and then back to white. This is very annoying. Also, might I make a suggestion for the wishlist page: instead of an options button being in the top left corner, you should replace it with a "back" button. This way I can still browse items without having to start back all over again with the menu selection.
very frustrating to work 3/5
By sarah rach
I love pacsun and i’ve been shopping here for years. I decided to get the app back in quarantine when I had nothing to do but shop. For some reason whenever I try to place an order through the app it either a) kicks me out of the app or b) doesn’t go through. It takes a couple of tries to get it to work. Also, the app signs me out of my account very often and it gets annoying. I do like the way the app is set up, and it’s very easy to view/save the clothes you want.
Ya need to add some better chinos or men jeans
not happy... 1/5
On black friday I tried to make a purchase with my $50 gift card, but it took my money and my order didn’t go through. I talked to customer service for 30 minutes and they told me they would put the money back on my card in the next 1-8 hours. So today, on cyber monday, I tried to make the purchase again. My order today would go from $69 to $32. But of course, it still says my money is gone. So I contacted customer service and they said they would put my money back in, in the next 1-8 hours and that they were sorry. 10 hours later, an hour before cyber monday ends, I go to make my purchase and sure enough, I have no money in my card. So my $50 is gone, and I don’t get to make my purchase on cyber monday (I will not be going back and buying it now. I don’t have $69.) I honestly am really upset about this and I won’t be making another purchase from here again.
PacSun is great 😌 5/5
Good fashion retailer, better than zumiez 5/5
I have been using this app for a few years now and I am quite happy with it. In my opinion they have be free clothes and prices than zumiez which is probably their main competition. The only complaint I have is that their stores are hard to come by so I don’t like buying jeans from them because I like to try on jeans first.
Something is wrong with wishlist 3/5
Ok so the clothes are great but for some reason my wishlist isn’t working. Like I go to add something and the heart goes black but then it goes white again. And when I check my wishlist. the item does not appear in the list. Idk if it’s just me but idk what’s happening.
Lo mejor en ropaopa
Very Glitchy 1/5
App keeps taking me back to the main Home Screen. Very frustrating!!!
They say there doing discounts on Black Friday but there isn’t any discounts 1/5
By Marr jones
I went shopping today for Black Friday and bought from pacsun becuase the clothes are the best. I bought 2 sweatpants that are normally 32 dollars each. I also bought a hoodie that normally is 66. If it was just a regular day the total would be 130 plus 2 with taxes. So today I went since it’s Black Friday I bought the two sweatpants and the hoodie and it cost 132. They don’t have discounts but they say they do. I even asked a lady if there was discounts and she said yes. They lied and and that is illegal and disgusting. They scammed not only me but everyone I’m the store. I saw many people complaining to the workers and the workers made no sense.
Highly dissatisfied!! 1/5
I hate how it just throws stuff out of your cart after you carefully curated your list of things in your cart. I’m so irritated with the slow and dated technology that I was debating weather or not to even by from them. You will indeed loose a costumer if you don’t fix this issue PacSun! Highly dissatisfied!
The app is kinda glitchy and tends to make you restart a the beginning
Pacsun Is AMAZING!!! 5/5
Pacsun is super amazing on the app it is super easy to buy things on there and then they have an variety of choices of clothing to choose from too Pacsun is just amazing.
Poor online experience 1/5
Site keeps on glitching and wouldnt allow me to select “pick up in store” to save 10% off of my order.
By Liana lent
if you want pacsun clothes you have to go to the store because the app is garbage
i had already saw all of the negative reviews on the app but i still downloaded. i had added many things to my cart & then everything was gone. when you go to the unisex page it makes you make a DIFFERENT cart & add the unisex things there. overall disappointed. i love the clothes but very bad ordering system. if you like the clothes you can find it somewhere else.
Too buggy and difficult to navigate 1/5
I love PacSun and their style, but if you want an app that’s more reliable and easier to navigate, this is NOT the app for you! You might as well shop using a web browser instead. As I added items to my cart they were no longer there when I pressed my shopping cart. Also while browsing through the app and pressing to view an item and then pressing the back button it takes me back to the main menu instead of taking me back to where I left off. Scrolling through the app to browse for clothes and accessories take a long time and I hate to lose my progress. Please fix the app to make it more reliable and more convenient for users! And fix the bug so that items added to your shopping cart won’t disappear! Thank you.
Love this shop! 5/5
Buying things are so easy and fast! I love shopping here
By false advertising???
I was unable to get the free shipping and discount code as I was told.
Sucky App 2/5
App is very glitchy and unorganized. Not user friendly.
i had the app and i went on and the whole app isn’t working whatsoever so i deleted it and redownloaded it and it still won’t work. wont let me login, make an acc, or shop🙄
By Erma A.
I enjoy this store and the app is nice but my one problem with the app is that when I tap a specific color, it does not coordinate with what the picture shows me. Each color shows the wrong color in the photo. I hope they will fix this issue but everything else works very well! :)
Hard to navigate.. 1/5
By Count me out in
It took a long time to get logged in for the first time because it would say to try again later, so i did, and when it finally worked at least 20 minutes later, there was a glitch and I couldn’t get past a page without exiting out of the page and starting the whole process over agin, including the try again later part.
5 star review! 5/5
By Sophie Grace 4167
Love all their clothes! And how affordable they are! 🤩❤️
Won’t let me log in or make an account 1/5
I’ve been trying all day. Restarted my phone deleted the app restarted the app, nothing works. I won’t get emails to reset my password nor can I create a new account. I wanted to purchase items but I can’t even get into the account to do so.