This app is savage
Can’t complete Checkout 1/5
By Sincere seals
App keeps giving me error when I input card info which is all so very valid. I have more than enough for purchase. Website same issue. Disappointed!
the app crashed every time i tried to get in. PLEASE FIX THIS!!!!
Doesn’t seem to work :/ 1/5
By AH SO MANY NICKNAMES
I tried signing up and it glitched out on me multiple times :/ I don’t really recommend
Save to Favorites and Login 1/5
1. You need to have a quick way to save items to favorite
2. Login needs to utilize facial recognition.
When making the payment, the payment methods aren’t reflected to show how much was purchased with the gift card and how much with the credit card. I have never made an online purchase that lacked this much detail during the process. It will make me second guess buying my son a gift card from this company in the future because the whole process has been confusing.
I cant seem to add anything to my wishlist everytime I try to add anything it undos it and it gets annoying I’ve tried refreshing, logging out, and deleting the app but nothing works.
Gypsy friendly 5/5
love for me, love for shopping for my skater surfer soulmate🌻
Order Has been Canceled 1/5
I order several tops and paid for them, it took two weeks for me to get any order confirmation. After a week of order confirmation the items I had ordered had been canceled because they had gone out of stock. Completely ridiculous.
Bad customer service 1/5
Im buy something from you guys on April 16 and today is May 1 Im still waiting for my package or my money back ;’(
The wish list doesn’t work why have something on the app that doesn’t even work that needs a MAJOR FIX & if something is out of stock they should at least say that but all around great app 💪🏾
Doesn’t save anything 1/5
I am an excessive online shopper and enjoy taking my time finding what I like, this app however, will delete everything in my cart after 30 minutes. Even if I never left the app or am logged into my account! Now I have lost all progress and will have to go through the entire site to find the things I liked again because the search engine in the app also stinks. It makes me not want to buy from here, because I’d rather not waste my time finding things that I had already put in my cart.
doesn’t work 1/5
i love pacsun’s clothing but unfortunately i can’t get any it because this app works so poorly. the favorite button doesn’t work, every time i try to add something to my bag it says product unavailable even if it’s in stock, and it’s terribly glitchy. please update it for your own good pacsun. i would have spent a lot of money already
Every time I had more then 10 to 15 Items in my cart this site word delete my selections which is horrible I don’t know if it was because of the sale also sizes were sold out after I had things in my cart
When tapping on the little heart to wishlist an item, it won’t end up saving. When you tap on the heart it stays black but turns back to white after about a second. I hope this gets fixed soon because pacsun has some really cute clothes :(
Out of stock items 3/5
Website needs to take clothes down once out of stock or say it’s out of stock. Attempted to put multiple items in my cart that didn’t say out of stock until I attempted.
Very nice 5/5
This app is very nice, I bought so many things for my grandson.
I love pacsun and I just recently got back to browsing on the app. Forgot why I stopped in the first place. I instantly remembered that after 30 minutes or so the app automatically logs me out of my account. Wasn’t a big deal out first but it becomes an enormous hassle. I love the clothes but this app could be way better.
You have to go into the online site in order to have the option to return
Very easy to place my order 10/10
Refused to accept my address for shipping and unable to use PayPal 2/5
Refused to accept my address for shipping and unable to use PayPal
App Crash 1/5
The app doesn’t even load I put in my account info and it doesn’t load up it’s just a blank screen.
Solid App - Easy to Use - Great Rewards 5/5
I love PacSun and this app has been great at checking out styles and grabbing things off their clearance section. The rewards build easily, and who doesn’t like $5 bucks off purchases
Great Store and Great Online Service 5/5
i’ve been buying from pacsun for 4 years now and they always got great deals and great clothing. highly recommend.
App never adds items to my bad and every time I hit the heart to like an item it doesn’t save. So kinda a pointless app
5 STARSSSSS 5/5
Fav store hands downnnnnn!!!! <333333
By bob bertram duncan
It signs me out all the time for no reason and has many bugs. Please fix these issues
Good but annoyed 4/5
Sometimes a swimming suit says they have a size and then will say unavailable when the size still pops up. But overall I like the swimming suits I usually buy.
Long term customer 5/5
I’ve been shopping from PacSun for years! Never had any issue with my orders or experiences in store. Love this company.
By Steezo 55
super drip !!
Please work on the app performance. It’s really slow and irritating
How does this have almost a 5 star review? 1/5
Nothing works in this app. It doesn’t save things to your shopping cart, if you click on an item and go back you have to start at the top of the page, it will sign you out when you close the app... there is nothing easy about using this app. Even the checkout is hard to use and unclear as to when information is incorrect. I absolutely hate this app. You’d think that a store would make it as easy as possible for you to give them your money. I’ve been trying to buy a pair of pants for 4 hours and NOTHING. Take a hint from American Eagle, PS marketing team. This wreaks, and it shows that none of you use it because if you did it would have changed LONG ago.
PLEASE FIX 1/5
By No. Sounds
I love PacSun but please fix the app. Can not add anything on to my wishlist. UPDATE APP ASAP.
I love PacSun 4/5
I love PacSun. But the only down fall of this app is that the online webstore and the app do not carry all of the same stuff but they carry most of the same products. But over all I still like the app!
Just to good
i remembering ordering two shirts and two pairs of pants, the shirts shipped but 5 months later my pants never did. I tried contacting them multiple times and they never reply back. i wasted 80+ dollars for them too just to never receive them what an actual shame.
It makes me sick that I continuously have to re-login
Lowkey trash 2/5
This app is so glitchy. Which is annoying bcuz I love this store. I wish they would just fix the whole not having/ glitching wishlist thing. It’s been Lik this forever, please just fix it.
Not easy for buyers 1/5
By Jo batso
Too much time buy something
By Jimi F Baby
Where I get All my Fear Of God from... Order online and I get it in like 2-3 business days... Price and quality is right... Thank PacSun for keeping this guys fresh like lettuce....
@jimifjones go follow your boy for stylish fits
Wishlist please 4/5
I love the clothing options but there needs to be a wishlist
PayPal didn't work 3/5
When I chose PayPal at checkout my bag goes empty, please fix....
Very glitchy app 4/5
The clothing selection is excellent! but this app is garbage, I bought a sweater and my PayPal account was charged and my item was never added to my order history, still waiting for customer service to return an E-Mail with an answer.
Edit: My money was returned, thanks PacSun! Hopefully the app improves, I'm now skeptical about stuff using this app, I’ll have to use the website and see how it goes.
By aye yuh ayeee
love love love!!
Good but.... 4/5
The app runs really good but I had this discount code and entered it but it wasn’t discounted at checkout. Please fix this.
Unusable app 1/5
By jacob. 🌚
When I click “SHOP NOW” it opens the cart and says “There are no items in your cart,” and shows a button that says “SHOP” but it doesn’t let me click it. I tried closing the app and logging in instead and it did the same thing. The app is literally unusable!! This needs to be fixed ASAP; I haven’t been able to use the app for months.
Where did the wishlist go? 2/5
I used to use this app all the time. Ever since they got rid of the wishlist the app has almost become pointless. It is extremely hard to check out on the app (especially if using a gift card). This app is basically a magazine and you have to use the website to actually place an order. It has the potential to be useful, but not without some updating.