I hate Regal all around. 1/5
...largely because of this app. Everyone buy tickets from it with gift cards, it lets me do it. Then when I get to the theater, my tickets have disappeared and those reserved seats are still available (hopefully). The balance is still MISSING from my gift card balance and their customer service does all that they can do to not help me to get the money back. I called them thieves, but that was a week ago and I still haven’t heard back from them. Prime example of a horrible company taking advantage of customers. I live an hour outside of KC and drive that hour when I can to go to AMC just to avoid the Regal in my city. Thankfully, we’re getting a new theater built in town right now. It had better not be another Regal lol.
Best app ever 5/5
If your like me you like going to the movie theaters but it is a little expensive sometimes this is the app for you is gives me so much offers for cheaper prices free popcorn on my birthday and so much more!!
Uhhh hello?????? 1/5
I used to love this app! I found myself going to the movies more to get more perks (which kinda doesn’t make sense with all the actual money I was spending), but out of NOWHERE!!!!! the app stopped working??? Got all the way to the movies one day and realized the app logged me out (?) so instead of trying to log in and hold up the line I tried when I got home— but couldn’t log in! Tried changing my password- didn’t work. Called customer care and they /fixed/ it.. only for the app to log me out a couple weeks later! Trying to reset your password literally does not work. So now this app is absolutely useless to me. Deleting! And at this point I honestly don’t even care if you fix it because I’m not re-downloading.
Needs work 2/5
By Munchie too gone
Have no clue why but ever since I downloaded the app on iOS it won’t let me pull up my tickets I just brought so every single time I go to the movies I gotta go the machine put my numbers in to get a print out of my tickets when I should be able to just walk in and have guess services scan the code that’s and everything I purchase I don’t see it till after I leave the movie witch is odd but that’s my only problem please fix
Great app. 5/5
Very well designed app, good job.
Add atom back on to buy my tickets 1/5
Look I know you can buy tickets on your app but I get discounts through T-Mobile for atom so if y’all better add atom again or stop being stingy and give discounts with T-Mobile
Excellent app. Easy to get to movies tickets and seats. Also thanks for making it simple to add gift card balance to purchases. Some apps I have come across don’t make it easy to add gift card balances to purchases.
Would be nice to be able to actually purchase tickets with this thing. Useless.
Better than I thought it was
Fine app but why is it 300+ MB? 3/5
I enjoyed the app and had no major complaints, but then I realized it was my 3rd largest non-storage app on my phone. For some reason it is 300+ MB, plus mine was 500+ when including data. For comparison AMC is 100, and the Cinemark and Flixster apps are 60.
Very convenient app!! 5/5
I love ordering my tickets ahead of time and this app makes it easy for me to do so! I also love the rewards they give back and make everything clear on what you earn! Very easy to use!
Don’t know why I resisted 5/5
By Damian Sheber
I don’t know why I resisted for years. Finally downloaded it today because my regal crown club card was not scanned by the cashier last night. Logged onto the website so I can get credit and then something I read there about redeeming my points made me download the app. Just playing around with the app today at home made me realize how often I will use it and how easy it will be to redeem not only free movie tickets, but free concessions as well. Haven’t been this excited about a new app on my phone in forever!
Good App 4/5
By Cece Mags
Just downloaded the app and i already have 1500 credits
Badly integrated with actual theaters 1/5
The app is badly integrated with the actual theaters. If you purchase tickets in the app, you are charged a “convenience fee” which is annoying enough, but if your showing is later cancelled by the theater, they either can’t or won’t refund the fee. At least, that was the case for me. So you don’t get to see the movie, but you’re still stuck paying the fee. Very poor business. Will not use again.
App does not work 1/5
By Bull AT
This app is garbage! Being an avid movie goer at amc I decided to give this app a try. To my annoyance and frustration it does not work. I try logging in , with negative results. I can’t get credit for any of the movies or food that I purchase, and that is a costly thing for 6 individuals. Either fix it or I’ll be taking my business back to AMC.
Best Movie App for Going 2 the Movies 5/5
Love this App straight forward!! Love getting the points to get free stuff from the concession stand! 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽💯💯💯💯💯💯
It’s great! But it has some issues. 4/5
I’ve used the mobile app to order my tickets online 2 times already and it worked perfectly fine. This time I preordered my movie ticket and when I accidentally deleted the app and then reinstalled it and logged into my account it wasn’t there. The ticket was there before I accidentally deleted it and when I came back and logged into my account it said “You don’t have any tickets yet...” Please fix this or at least give me a refund. Thank you.
Regal App 5/5
I enjoy using the Regal app. Up to date info and rewards!
Great app 5/5
❤️ the perks!
Works Great! 5/5
I love using this app!
Empty Seats 3/5
By Megara Clash
I needed 4 seats. All the selections NOT in the front rows were 5 seat groups and the app will not let me buy due to an empty seat. So I am not able to buy tickets on here? Forced me to go to another movie theater chain. Nice way to retain customers.
I’ve been going to regal theaters for awhile now and don’t go any other theatre, I always pre order my tickets for movies I really want to see but every time I do so , it always gives me wrong seats I did not choose, it’s a great app but I think that’s something that will need to be fixed ASAP! I’m tired of getting a refund just for it to give me the right seats I want .
A good app 5/5
A good app. Easy to navigate. Gives the info you want to know about movies and theaters.
New to this 4/5
Just started so far it’s cool
Movie Lover 5/5
As a family of 6, we love using this app! We rack up our points and use them so often we always get to take friends and see free shows. Free popcorns and drinks, really mean a lot for our big family! Great app! Love taking the kids to the movies.
Regal app 5/5
Great app and easy to use.
The best 5/5
It so easy to use
Raider rule number one - cheating is encouraged. Raider rule number 2 - see rule number 1
Love it 5/5
I’m a big movie lover and I love being able to earn points when I go and use those points for free popcorn or even a movie ticket! Big fan.
Not worth it 2/5
Rapid expiration policy makes the app worthwhile only for very frequent Regal customers.
By Trent Gates
Works great when it actually lets me log in. Which is only about 50 percent of the time. It keeps giving me an invalid username or password pop-up. Before you ask, of course I’ve double checked and even triple checked and even accounted for case sensitivity. I can log in through the website but only about half the time with the app. Before the update I couldn’t log in at all. So I’m giving it two stars
Keep it up
Fantastic, easy to use, easy to earn crown club points! A must have for any regal crown club member or movie goer!
This app is horrible 1/5
My wife and I have had user name and password issues since day 1. It makes you reset password and then will not let you in right after. User support is no help. Just like most things Regal does is half way.
Can’t buy tickets 1/5
I haven’t been able to get past the screen where I put in my promotion code for my movie ticket and reserve a seat for months. I get discounted tickets through my job. However, for some reason when I go to buy one of your tickets that cost two dollars more, the minions don’t seem to be working on a problem then. Only when I use my discounted tickets. Disgusting.
New Version is CRAP! 1/5
By Les Zafirah
I used to love this app since getting it November 2018... THEN, they told me, message popped up, that new version of the app was ready for download that would allow the Toy Story4 animation to work...And SO ended my wonderful app that had my custom cover picture of Crazy Rich Asians & my Emerald Status AND over 10,000+ credits DISAPPEARED!!! Grrrr sooo aggravating to have to start over [shows only 1,500 points—FALSE!—when I’ve been taking my kids to all kinds of movies since Thanksgiving!!! >:-( !!! Give me back my 10,000+ credits! OR at very least, respond to my text to you with a valid explanation/compensation!!!]
Awesome app 5/5
The app is awesome and Regal is a great cinema to attend, highly recommended.
Regal App Not what it used to be 2/5
Updated: It still does a great job of having all information about movies available in one spot! Love that I can keep track of my card through it and get coupons for concessions. But now they changed how many points it takes to get a Free movie ticket so it’s not even worth it anymore! The best deal is to use your points for a free small popcorn and upgrade to a size you want, that gives you the most savings for your points!
My next complaint is about the latest update, to add the Toy Story Icon. I updated the app and lost my movie camera icon and no Toy Story Icon is there either!! I keep getting in app messages to upgrade but I already did and still have nothing there!! Pretty bummed too because I love Toy Story and now I’m missing out because the app isn’t what it used to be!
Please fix this!!
Be careful redeeming digital gift cards 1/5
I had over $90 worth of gift cards. First time I used the app, it worked fine. The second visit the app closed itself, timed out, and took my remaining $43 dollars. When I contacted customer service, they wouldn’t help me resolve it. Be careful. Just pay cash at the theatre.
Love this app! 5/5
This app is easy to use and I love that I can check my points. I can also redeem them from the app. I use it all the time and end up earning free movie tickets, popcorn, or a drinks.
Regal Movie App... 5/5
Works great, easy to use at checkout, easy to redeem rewards both in person and on web.
Love it But 3/5
Why does it keep signing me out ? And I keep getting five or six notifications and there’s none?? Fix this please
No way! “Convenience” fee?! 1/5
Created an account, linked to my Disney Rewards, went to purchase 5 tickets to Toy Story 4 and before checking out was shown the $8.40 convenience fee! That’s almost another adult ticket! I’m not paying for that even if it was for upkeep of software or whatever.
Great app 5/5
I love how easy it is to navigate through the app and how easy it is to purchase tickets. So much easier than standing in line to try to buy a ticket. With the app there are no surprises like sold out showtimes after you do the drive, you purchase your tickets and enjoy the movie. Absolutely love it!
A Good Time 5/5
Yesterday I went to the first movie I have seen in about 10 years! Culture shock, right? We sat on the 3rd row from the screen. Oh, Man, I couldn’t believe it. Special effects like crazy, close ups, Wow! It was Rocketman! The acting was so good, I had a hard time believing that Elton John wasn’t right up there on the screen. And Jamie Bell, the fella who played Bernie, blew my mind!