It freezes 2/5
They won’t update it. 1/5
IOS updated which apparently makes the app not work and they won’t respond to update it. Lost everything in the app!
FIX THIS SO I CAN AT LEAST RETRIEVE THE FILES!!!
Used to be my favorite BUT... 1/5
Looking for a new app...Quality is almost non-existent...App now works sporadically, sometimes uploads screenshots I take of passwords, most times will not save them, and if/when it decides to upload the pic to album, occasionally it will provide prompt to delete the image (used to do all the time). Each of these problems are UNACCEPTABLE in a paid, premium app, smdh.
Lost photos and no customer service response 1/5
I used this app for nearly 2 years! I loved the layout and the security, but only after updating to premium to gain more storage space did I lose everything! I saved my photos “ to the cloud” but the photos are nowhere to be found using my iCloud linked to my email, and the only reason I did so was to delete the app and save up space from my phone! I sent an email to support and received no response and it’s been months. I redownloaded the app to restore my pictures but it doesn’t even give you the option to login. Again and forced me to hit restore subscription just to open the app past the security code. I could sue over this!
Don’t get it is a sacm 1/5
It try’s to make me pay I did and it said please pay every time I tried to get in
Love the app...but 3/5
I truly love the app i hide what I need hidden and only I can access it. But recently if I want to share a hidden pic with someone it allows me to do so BUT then it freezes. I then have to swipe up or out of the app in order for it to close. I hope there’s a fix for this. If there is it would go from 3 to 5 stars. Thanks.
By rate guy 777
Can’t use it unless you pay
Won’t stop closing 1/5
The app keep closing on me , I can’t add any pictures in it anymore
It is $19.99/ year. Not free!
Like what 1/5
By auddie grey
Your app literally does nothing unless you start a subscription it should already cost money in the store if you can only enter your pin and nothing else like the app does literally nothing else but ask me to spend money
Secret Folder does not work any more since the apple update. Frozen!!!!!!!!!!!!! 1/5
Secret Folder does not work any more since the apple update. Frozen!!!!!!!!!!!!!
Must Subscribe before trying... 1/5
Trying to lock someone into your monthly premium app before we get to try it is ridiculous.
Terrible app 1/5
By sage savage
Just recently updated it , I knew I shouldn’t have. I have tons of photos in the app itself. after updating it, it requires my pin which is normal. I punched it in and now it requires $money to use the app when I never had to before hence why most people used this app. Now I have to pay the fee and remove the photos , and then cancel the sub.
App hider 2/5
By Your moms fav player
Needs to update so you can actually hide an entire app
How can I cancel my free trail before I get charged?
Poor Support 1/5
Can’t get into app. Get a message to try again later. After repeated tries, no luck. All my stuff is in this app. Lost. No customer support want so ever. No app updates. What a waste.
NOT FREE!!! 1/5
Won’t even let you try the app without first asking for payment. NOT FREE.
I couldn’t get pass a premium page 😡😡😡😡😡😡😡😡😡😡😡😡😡
I want back my pictures!!!!!!! 1/5
By Adir Lewis
Many many memories and very important information was inside everything lost cause it don’t let me goes inside sending me to a error page and no answer from them do not risk it!!!!!!
This app is absolute trash and deserves to burn. The creator is an incompetent sack of garbage.
Will not restore to premium 1/5
I am having the same problem. I had a ton of info stored and lost access to it all.
Forces you to pay 1/5
By Lost over $1500
Automatically forced me to pay when I did not want to buy!
Will Not Restore 1/5
I had all my family photos and videos stored on my iPad vault, but it says "there was a problem activating your premium account. Please try again later"
It's been two months and still have not recovered it..I have been with them for three years. My brother is deceased and all his photos were there. I am really upset..I emailed and tried to contact them. No response...continue email with nothing.
BE AWARE!! There is no response..when requesting info of why I can't get back into my folder. There is no developing page..all roads lead to privacy page..and change pin. You will not get any help..and you will lose all your photos.
I have read a lot of complaints decided to go ahead and purchase it anyway. Thinking maybe they did something wrong. Not the case for me. When I upgraded, I lost all my pictures on here..tho I have tried everything I do mean everything repeatedly to please let me retrieve my photos. NO ONE WILL RESPOND. ONCE YOU PAY ITS ALL OVER.
IF YOU DONT BELIEVE ME..TRY SENDING AN EMAIL..ON THEIR WEB PAGE. BEFORE YOU PURCHASE..YOU ONLY GET AN AUTOMATED RESPONSE ONCE.
THO I WILL KEEP TRYING..IF I SUCCEED I WIL, POST A POSITIVE REVIEW. UNTIL THEN I WILL STAND BY EVERY WORD.
OH AND THIS IS NOT AFFILIATED WITH APPLE APP..THEY CAN NOT HELP EITHER.
IT IS NOW JANUARY 9, 2019. AND STILL HAVE NOT BEEN ABLE TO RETRIEVE ANY PHOTOS. YET I STILL EMAIL. I STILL HAVE MY SUBSCRIPTION UNTIL MARCH 2019. SO TIME IS RUNNING OUT!
STILL NO RESPONSE.
Bugs and glitches 1/5
It's a good idea. A folder to store pictures and videos that you don't want everyone to see. However, it freezes up ALL OF THE TIME, and there are times when I can't even get the app to open! This app would be great if these things would get fixed. To make matters worse, the app appears to have gone downhill since the "update". I even pay for mine, thinking that it would get better, WRONG! I think this app is only good for those that have very few pictures/videos. Every time it seems that a new “update” has fixed the app, it crashes or will not even open at all! As a result, I’ve lost many pictures because I have to delete the app and reinstall it again. Definitely needs to be fixed...
Looks like with each update the app gets worse! First it lost several pictures, so I deleted the app and tried to download it again and it won’t even let me! So now I have a Premium account that I paid for and can’t even get into! I would give this app negative stars if I could. Don’t wast your time here, there are other apps that actually do what they say, with no issues...
To make things even worse... I have been locked out of my account for several months because, “There was a problem activating your premium account. Please try again later.” So looks like that was $19.99 down the drain...
Don’t get this app!!! 1/5
I have no recollection of downloading this app and I was charged $20 out of the blue. Not sure why this happened but this is most definitely a scam of some sort!!!
If for example you are searching on google a topic on your “private” side and then you are open google on the not private side google will remember your searches made on the private side...
Beside this the app works fantastically.
Had a lot a important picture needed. Reset phone n it is no longer free, it is mandatory to pay subscription now before being able to enter anything.. this is full of sh** ... I guess it was too good and demanded money now
By Babydoll T
I wanted something like this for a long time.. thank you!! Works perfectly
Can’t restore premium 1/5
Would give more but after a factory reset my premium account can’t be restored
Ease of use... 5/5
This is one of the easiest privacy apps ever!
Forces you to buy a “free” subscription 1/5
That automatically renews unless you stop it. Can’t even access the app without agreeing to the subscription. Big scam
Please add full screen support for iPhone X 3/5
Change it back 1/5
I had the app before the update and loved it in fact I paid to have all of the upgrades and no all those have been changed and a subscription is required this is total crap. Change it back to the old app, anyway you cut it this app has changed for the worse.
Is not free 1/5
Is not free
Can’t upload my new pics from old phone
A real review 1/5
You can't use this unless you pay a subscription! Beware!
Biggest ripoff 1/5
They charge you in a click be very Careful
No way to contact the app to cancel
Be very careful
If someone from the app see that
I want to cancel
Dont you dare charge me
Contact me ASAP
By Cee Will
How do I cancel the subscription?
Not free 3/5
Allows you to have a 30 day trial. After that it’s 20 dollars a year.
Not working 1/5
Why is it that your app is forcing me to buy the premium version in order to use the app?
Downloaded app to try. After setting my PIN it took me to a page to try the premium version for 30 days for free. I don’t want to do this but I cannot get past this page Will try another app.
Waste of time 1/5
You have to pay $20 just to use it
LOVE THE APP! 5/5
By Cameron Key
It’s a perfect app or hiding stuff,
It’s honestly a life save... but
The only this i wish they had is a app hider or an option to put a passcode on your apps... other than that it’s honestly an amazing app and it’s worth the money,
(And I love the app so much that I’m writing an review and I’m usually to lazy to do that, so that’s saying something. lol)
Very Frustrated 1/5
I desperately needed to save a video back to my photo library as the app says it can do, but it would not work. I then contacted the developer by email multiple times about the issue and I never received a reply. Extremely frustrated with this app.
Be prepared to pay 1/5
In order to use it you must pay for premium first.
WORTLESS APP. 1/5
By I FIGHT FOR CONSUMERS
JUST TRYING TO SCAM
If you're not ready to pay 2/5
So, immediately after you get the app, it tells you to make a password. After that, it shows a page that says, "get your free 30- day trial for premium or pay 4.99" so, you have to pay right away if you actually want to use the app. I only rated it 2 stars because based on some of the other reviews, it does work, if you're prepared to pay for it.
Love this for pics