Easy way to send money 5/5
So far so good I didn’t have any problem at all been using this service for 4 years. I am happy!
Dr. Ismail 5/5
Very easy transfer with no hassle whatsoever. Anyone who would like to help their loved ones, I highly recommend this app without any hesitation.
Not good 1/5
Dont use this service,, so annoying
Dont use this not good at All
They will annoying you
Very slow and requiring personal info 1/5
I did a transfer for very small amount and they said that they need to varify it so i need tocall them which i did... first person i talked with wasted 20 minutes of mine in just asking and confirming my identity and then he transferred to next and that guy again asked the same questions and additionally why sending...to whome.. relation...do you know him or meet and many rediculous questions like this.. confirming identity doesnt require all these questions...this review is for devoloper please do something about it
Very satisfied 5/5
By ms Rafi
Your company is great help for me & the exchange rate is very good & the service fee is not bad...I love this company.
La peor aplicación para enviar dinero 1/5
Envíe un dinero a mi esposa y me pusieron los miles de problemas para poder envíenlo ya después de haber tomado el dinero de mi cuenta bancaria , supuestamente ya tenia que esperar una o dos horas para que se viera reflejada , después de pasar las dos horas me envían un mensaje diciéndome que mi cuenta estaba suspendida además que no se había realizado la transferencia , llamo y la única respuesta que me dan es que debo esperar diez días para que me devuelvan mi dinero dinero que fue tomado de mi cuenta y el cual deberían realizar la devolución inmediata
After reading all these review! I’m not gonna use 1/5
It’s good to read review before downloading apps and use there services!! Sending money to Nigeria will be worst... I’m deleting this app right away!!! U reviews is worst
Never goes on time.. I will never trust 1/5
I have sent the money on Jan 9th. It’s been more than week. They haven’t transferred the money. I have been calling customer service every day. They are saying it will deliver in 4 hours. But Till now it’s not been transfer yet. I have sent money for emergency purposes. They are not even giving my money back or sending money. How will I pay my parents hospital fee and what will I do in this case. I have sent money before it went very smoothly and good. From last 2 times I am having this time. If in emergency case, I will never trust this company. I really disappointed on this. I sent email as well.
Add canada country into the list 5/5
Its a request.. I'm your customers I'm using Remitly from the last 2-3 years. I also want to send some money to canada.. so please add canada into the list..
Remitly Review 5/5
I love Remitly.Its quick , easy and affordable.
Mandar $ desde tu teléfono sin complicaciones 5/5
By el mismo de ags
Mandas $ donde estes fácil sin complicaciones la primera vez que envíe a Mexico lo recogieron en una hora aproximadamente sin complicaciones
Easy to use 5/5
App feedback: I have added a recipient but has different bank accounts, when “send money” is clicked, it's hard to distinguish when both accounts uses same first name and last name.
Fast and easy 5/5
By Al Shumer04
It is so convenient for a busy person like me.
Fast money 5/5
It’s good service and fast.
Don’t trust your money with Remitly 1/5
If I could rate the service lower than 1 star I would. To be fair, my interactions with customer service were always pleasant. They seemed to try to help as best as they could. However, each person I spoke to gave me different information.
The problem began when I was informed by Remitly that the transaction, started on the 8th, had been completed on the 14th. I checked with the actual recipient and was told that the money was not actually in the account. A few phone calls later I was informed that more information was needed to start an investigation which would take 24-48 hours. A bank statement was sent proving that the transaction was not actually completed. I was told that it would be resolved and the money would be deposited in the recipient’s account.
I checked again on the 16th. That didn’t happen. I received another request for information. I was then told that there was a computer problem at the destination bank and that even though it originally was listed as completed, that was incorrect. The transaction was put on hold.
In the end I was told that it would take another 20 days for an investigation to resolve the issue as to why the deposit was declined. At that point I couldn’t continue. I didn’t need to know why it was declined. I need the transaction to go through. I then asked for a refund.
On the 17th I was told that it would be canceled completely and I’d receive a refund in 10 days or less. That didn’t happen and wasn’t going to happen.
The 18th, today, I was sent another email asking for information. I called to find out what was going on. I was told that they needed confirmation from me to cancel the order, even though I had asked for a refund the night before. I was then told that it would be another 10 business days maximum for the refund, in effect that would be 11 business days from my request as the cancellation wasn’t put in effect when originally requested it the day before.
I’m extremely displeased. I’m not even sure, at this point, that I’ll get a refund within 10 more business days. I’m expecting yet another request for information.
As this is not a problem that I created, I shouldn’t be asked to wait for a refund that Remitly is holding onto for no other reason than I asked for a refund... for a transaction that couldn’t be completed in less than a months time. Actually, it was a transaction that couldn’t be completed! The refund should be automatic.
5 stars for a pleasant staff... 0 stars for the service as a whole. Never again.
Delay and irresponsible.. Customer since 1.5 years 1/5
By Mukhi Kanna
All of sudden they started asking me my bank statement for verification purpose and I did that 2 days ago. After mailing them my bank statement they said review will take 2 days and they NEVER RESPONDED until I call them after two days. In phone conversation they started questioning by looking at my bank statement like “ how you got that money??”,” from where you got that money what is the proof??” Etc and some of them even personal questions too... anyhow I answered them all and finally they said it will take few more days for review and I was like WTH. All my payments got delayed now and who is responsible for that? No one is worried and worse customer service ever.
Even though loyal customer they did this to me very annoying.
Waste of time and using the service is worse thing ever do.
I don’t recommend at all.
Hassle Free 5/5
Love the hassle free transfers, it’s a set fee and the delivery date is usually very very accurate.
Good job you guys, good app and therefore service.
The best to send money to your love ones! 5/5
After using every single way to send money to my mother in Colombia and getting mad for the crazy fees I have to pay with other companies, I found Remitly. I truly love this company. She gets the money instantly and they even send her a message to let her know when the money is ready. Love Remitly!
Very easy and convenient 5/5
Remitly is very nice, simple and convenient app. It makes sending money very easy.
Good , However... 5/5
I wish there was a way to send money from The Philippines to US!
Me encanta 5/5
La mejor opción para envío rápido
Low rate 3/5
Very reliable but the rate too low
Bussiness owner 5/5
I love Remitly! Best transfer money app ever! I used xoom few times and was a total disappointment... nothing better than Remitly
Very reliable 5/5
It’s the most convenient way to send money to your family back home which is Philippines! Ever since back in 2015 I started using it, I sticked to it until now. It’s very safe and reliable to share your hard work safely to your love ones!
Excellent service 5/5
Excellent service. Offers the best rates to transfer money abroad and I’ve never run into any issues. Also, increasing my transfer limits was very easy too! Highly recommended
Absolutely worst experience 1/5
I spent the better part of a day trying to send my sister in law money and after sending all kinds of documents and talking to an office full of script readers who had no compassion for my family I was told that they could not open my account my question is still the same you’re so worried about your customers being scammed but I feel that’s what you are doing by getting us to send in banking information passports social security numbers state IDs asking personal questions that have no bearing on the situation at hand anyone else who tries to open an account with these people beware I think it’s all an identity theft ring
Very convenient! 5/5
By San Fury
Made transfers super easy, convenient and fast!
This is the second money transfer that I've made and I am so pleased with the service that Remitly has provided. I am happy that I'm able to send money to my family in a safe and trustworthy manner.
Terrible wait time to speak to a customer service representative. After sending money for the second time they put the money on hold because apparently they need documents or some other proofs of identification. First of all the first time I sent money I never had any issues. Then I try calling Remitly, called in the morning and pressed 1 for them to return my call instead of waiting in the phone. Soo I never get the call and called back in the afternoon again and again left my number for them to call me. Finally the third attempt someone answer the phone. Apparently if you cancel and get a refund it take 24hrs for you to get the money back and then the bank charges you a fee for the on hold funds. I am so done with this app. You should tell the customers first of all the stuff you need for verification and also how you can’t use your family members card to send them money. So upsetting because I needed the money to be sent right away and now I have to wait for them to refund the money to send it again. HORRIBLE!!!
Great App! 5/5
I appreciate the level of customer service which I received from this brand!
I the best way to send money 5/5
I love it
Love it! 5/5
Very reliable and fast! I love it!
By rowena thomas
i like but xoom is cheaper
Reliable and Convenient 5/5
Remitly makes sending money so easy and convenient. The app is easy to use.
Great service 5/5
This is the best and easy transfer service. Loving it
Great and hassle free 5/5
I started using this app, it is just great!
By Naidu mupparapu
It’s simple and faster & good experience
Fast and easy! 5/5
Hassle free! Easy to send money for my love ones in the philippines!
Excelente servicio 5/5
Nunca tiene uno problema y si lo hay los agentes lo solucionan en seguida.
Not Working on iPhone X 1/5
Doesn’t work on my iPhone X.
By chumacera 1130
Fácil y rápido sobre todo económico
Best way to send money home! Can’t believe how easy it is! 5/5
Easiest way to send money to my sister!
Me encanta 5/5
By Azael Huerta
Gracias por esta excelente forma de enviar dinero.
Estoy muy contento con la forma tan excelente y rápida de enviar dinero.
Reliable and turnaround is nice 5/5
Like Remitly for their reliability and turnaround
Super happy 5/5
By venkat harish
I love Remitly highly recommended