Love the app
WHY IS THE APP SO SLOW! 1/5
I love Sephora and their app is so easy to use. BUT for the past few months it’s been slow af, nothing loads, and things back out before I even touch the screen to return. What is going on? I rather just shop from my desktop now
I love Sephora 5/5
By Meira Jacobs
I love the makeup lines carried at Sephora. I love that I can choose the type of skincare products that are good for my skin type. I also appreciate that I can choose the type of makeup ingredients that I prefer in the products I want to buy. I also love that if I want matted or shimmery products I have that option too. The app is really well organized. I love that their are also quizzes to do in terms of makeup products or skin care products. I hope that one day you will open up stores in every country.
The one line I do wish and hope you will carry one day is Chanel.
I love makeup 💄💃❤️
Super great app, you can find stuff that Sephora might not have in stores and it’s easier to figure out what ingredients the products have and if they are clean products. Moreover, you can see if certain products are for your skin type especially for skin care.
Love Sephora 5/5
Easy to use
Love this app 5/5
Easy to use, great details and reviews!
Very Easy to Use and Order On 5/5
Easy to pop on and get something quickly. There is nothing more irritating than an app that keeps putting you through repetitive steps only to get a message at the end that something has gone wrong. Never happens with this one but I still feel like my checkout is safe and protected.
I found a new obsession! 🤦🏼♀️ But it’s a good one!! 😍 Just don’t tell my husband! 🤫 Just kidding, he doesn’t care! Wish I would of known sooner about all the great products and prices! Lots of good deals!
Great app 5/5
By Sarah Dot
It’s easy to use and never bugs out on me. The organization and interface are very user-friendly!
Love the app! 5/5
Super easy to navigate. And love all the info, it’s very helpful 🙌🏽
Landscape please! 1/5
UPDATE 8-8-2019: STILL NEED LANDSCAPE VIEWING!! I just don't know why with a company as large as yours that you can't accommodate other customers using anything larger than a phone.
UPDATE 7-17-2019: PLEASE ADD LANDSCAPE VIEWING!!!
Everyone doesn’t use a phone to use your app for shopping. I rarely ever try using your app for shopping because it is a royal pain to flip this iPad Pro around when it is easier to just use Safari.
UPDATE 5-28-2019: still no landscape viewing! Why is this so hard for developers to accomplish. Simple request, make this app better and more user friendly by adding this feature. I totally hate using this app because of this problem.
I use an iPad Pro 12”x9” and it is such a pain to use this app, I would much prefer using your website to this app any day of the week!
Updated February 2019: I hate using this app as it is so inconvenient to use with my iPad Pro. I always close it and just use the website as Safari is an app with the LANDSCAPE VIEW!
Despite downloading the most updated version I find this app slow and glitchy. I get frustrated every time I open the app and avoid to shop on the phone at all cost because of how buggy it is. Sephora really needs to figure this out.
My all time favorite app
Love the app 5/5
Never works for me 1/5
I feel like every time I get on this app it never works. It always says server error and I can never use it.
Very easy to use. Keep track of all my purchases. Love how easy it is to browse my favorite brands. Love the suggestions and new products it let me know about.
Love it! 5/5
The app is user friendly, fantastic special offers and promotions, and makes it super easy to order or reorder everything you want in an instant!
Basket keeps emptying... 2/5
I'll be browsing on this app and go to my cart after an hour of adding items only to find old items in my cart instead of things I just added. I always end up having to go back and re-add items to my cart. It's ridiculous, please fix this app.
Important Feature Doesn’t Work 1/5
When reading reviews, you can try to refine them by skin type, color, etc but when you tap “done” it doesn’t actually refine the reviews at all.
SO CONVENIENT!!! 5/5
I absolutely love this app. It is so convenient for me cause I have crazy work hours and sometimes too tired to go to the store. Using this app allows me to see the newest products available!😆 However, when it comes to choosing a shade in eyeshadow or any cosmetics, I’d rather walk into the store. Thank you SEPHORA for making my shopping easier🙏
Glitches (wish I could give it 0/5) 1/5
It keeps glitching whenever I press any button and it won’t let me scan anything or add a gift card or add it to my wallet. All it can do is show the Logo sign then freeze (yes my WiFi is fine) also I CANNOT PLACE AN ORDER like what’s the point of having this app if i can’t order things 👎🏼
Very satisfied 5/5
The best beauty application and customer services that I’ve ever received.
Sephora Junkie 5/5
So I’m an absolute Sephora JUNKIE! It’s the only place I shop for my makeup and hair products. I’m a rogue memeber, yes that’s how much I spend a year 😂 this app is PERFECT if you like doing your online shopping. They have so many beauty offers, sale items and more!
So easy to use! 5/5
By ivy mc
Love this app makes shopping sooooo easy!
By North Shore Girl-n-Cali
Love this app! Easy, quick, convenient!💕
Screen time says I use this app too much 4/5
This may sound weird, but I spent hours on this app every day. I use it to research products because there are SO many ratings/comments/photos for every product. I love the filter and sort options, the “Loves” section and the ease of use of off the charts! My only complaint is when selecting a deluxe gift, using your points to select items or adding samples to your cart - if you EXIT the cart and continue shopping, they disappear and you have to start all over. Also the samples, deluxe items and samples are not the same from the main website, which can be AWESOME but if there are better items on the main website, I have to ditch the app.
App crashes whenever I try to enter my shopping address. I guess that’s a good thing. Can’t buy anything now
Love this app! 5/5
By La Vi En Rose
This makes shopping so easy. I love that all of my regular purchases can be placed in one area for quick reorder
They fixed the glitches 5/5
Hooray! When searching for something.. then you find it and want to read about it or possibly purchase it and poof.. it shuts down. Everytime!
By Miss Martha of Louisville
The search mechanism is fast and effective.
Shopping is easy and fast.
Checkout is simple!
User friendly 5/5
So, so good. I enjoy surfing this shopping app over others. Easy layout.
I Loveee Sephora 5/5
Makes life easier!
Me encanta 5/5
By chula 02
De lo mejor
Love this App 5/5
Super easy the prices are very pricey but you get cool discounts and rewards for when you spend a certain amount of money so really good. 👍🏼❤️
If user can add notes for loved list 4/5
If you have tons of loved item on your “loved “ list. It is hard to find the stuff when you try to purchase. If users can add personal note or labels for the loved list items. It will be really useful.
Love love love 5/5
Great app. Very easy to to navigate and well-organized. I have never experienced issues to glitches in the years I’ve been using it
AWESOME SEPHORA APP 5/5
By LL KooL MeLL
This APP is amazingly awesome! There’s no way you can make through checkout without receiving a free gift and a promotional discount! If you’re a makeup geek or just dabble in makeup, THIS IS THE APP FOR YOU! I find everything here, from Drunk Elephant to Benefit Cosmetics! They have you covered when it comes to hair, skincare, makeup, nails and every makeup tool that exists!!! So in LOVE with this APP!
Love this App!! 5/5
Easy to use. Fast. Love it!
Love this App! 5/5
The app is basically just like the website, except it's on a more user friendly interface, and the products are easy to navigate around to! The checkout process is also super easy, and you can even take a quick picture of your payment method and it will register and save to your account for faster check outs!
Latest app has glitches 3/5
The Sephora app has been generally good: easy to use and loaded with all the shopping features you would want. But the latest version, deployed in early summer 2019, is glitchy and slow. Items frequently disappear from the shopping cart and have be selected again. The app slows to a crawl or freezes completely. Items listed under mail (the featured specials) appear and disappear. And promos and rewards will generate error messages when selected. The app needs to be debugged to earn back its high rating.
By fenty fan 👿
People talking girl . Where is your album ?
It’s so good is scary 🥰 and with 2 day free shipping option, just what I need!!!!!
The Absolute Best App 5/5
Everything that could be possibly included in a beauty app is in this app. Super user-friendly!! I use my Sephora app at least once/month. I love how easy it is to place orders, add to my wish list, and so much more. I am a Rouge member and find this app to be extremely useful and convenient. Love the free samples I always get to add to my cart too!
QUICK EASY EFFICIENT 5/5
By SADE SHAKUR
my favorite way to browse before going into the store
Easy to use and too easy to shop! 4/5
The only reason it did not get a 5 star is because the color matching does not work well. Pick your colors in person or order samples first.
Never an issue 5/5
One of the best apps. Very user friendly and never have any issues. ⭐️⭐️⭐️⭐️⭐️
The best! 5/5
No need to go to the store at all. Everything is on the App.
Best shopping App! 5/5
So easy to use and purchase from! Probably not the best thing it’s that easy haha. Love Sephora!
Best app on the planet 5/5
Sephora has made online shopping as frictionless, easy and rewarding as it should be. There is no e-commerce app out there that has their game together better than sephora.