SPG: Starwood Hotels & Resorts

SPG: Starwood Hotels & Resorts

  • Category: Travel
  • Release Date:
  • Current Version: 7.2.1
  • Adult Rating: 4+
  • Developer: Starwood Hotels & Resorts Worldwide, Inc.
  • Compatibility: Android
54,081 Ratings
$ 0

SPG: Starwood Hotels & Resorts App

With the SPG app, you’ve got the power on iPhone, iPad and Apple Watch. The new SPG app delivers a richer, more intuitive experience that’s loaded with the features you want. Not only do you get access to the 1,200 hotels and resorts of Starwood’s award-winning loyalty program, SPG, but you can explore our nine distinct hotel brands: Sheraton® Hotels & Resorts, Four Points® by Sheraton, W® Hotels, Aloft® Hotels, The Luxury Collection®, Le Méridien, Element® Hotels, Westin® Hotels & Resorts and St. Regis® Hotels & Resorts. With the SPG app, you can connect to what you need, whenever you need it, including: • Browse and book all 11 Starwood hotel brands with cash or Starpoints • With SPG Keyless, check-in, get your room number and even unlock your door • SPG account and program information • The latest SPG offers and promotions • Hotel information related to your travel plans • Information from each of our eleven unique hotel brands • Around-the-clock assistance from the SPG support team • Store your hotel room number so you never lose it • In-language addresses for when you’re traveling abroad Your use of this mobile application is governed by the SPG program terms of use. For more information, visit www.starwoodhotels.com/preferredguest/legal/spg_terms.html. Starpoints, SPG, Preferred Guest, Sheraton, Four Points, W, Aloft, The Luxury Collection, Le Méridien, Element, Westin, St. Regis and their respective logos are the trademarks of Starwood Hotels & Resorts Worldwide, Inc., or its affiliates. Continued use of GPS running in the background can dramatically decrease battery life so we encourage you use our app accordingly.


SPG: Starwood Hotels & Resorts app screenshots

SPG: Starwood Hotels & Resorts app reviews

  • The app that doesn't remember your login 3/5

    By The_Fire_Horse
    Maybe some day it will get fixed.
  • Can’t book associates explore rates with noble app 3/5

    By Tonyfreddy
    Is there a trick for mobile app?
  • Frustrated!!! 3/5

    By monarchgrand
    Why is it that the app never saves the important information? My phone number, CC ... it’s very frustrating when you are doing multiple reservations ! Fix this !!!!
  • Birthday Guy...TJ 5/5

    By TAL2Q
    This App was easy and accessible! Hope I get times I need.
  • Does not compare to talking to a Human Being 1/5

    By 3 Irish Leather dogs
    No taking into account SPG STATUS. Does not look for best offer. Artificially increases rates.
  • Super Convenient and Easy to Use 5/5

    By jamesj in MA
    Fastest hotel reservations I think I’ve been able to make ever and makes using SPG points for reservations easy!
  • Easy to use 5/5

    By Shawn Weston
    This is one of the easiest apps to use the fastest. Super easy to cancel and we book hotel rooms. Highly recommend!!!
  • Marco at Detroit 1/5

    By Joethegreat69
    Marco at the Detroit Westin was not helpful
  • Ingeniero 5/5

    By Miguelcr1960
    Me parece acertado lo de la tarifa especial corporativa. Súper funcional para los que viajamos de trabajo
  • Not bad but 1 major BUG 2/5

    By DisneyVet76
    It works fairly well, but mobile Check-in has a major bug!! We selected an early arrival time and got assigned a room number but the room was not ready for 4 more hours!!! You should never be given a room number until it is ready. My wife was sick and wanted to go to sleep but we had to wait in the lobby for 4 hours and continually ask the desk to finally get a room at the normal check in time! Not what I expect from Starwood! Don’t assign a room number if it is not ready!!!
  • Wish the app has a direct link to the detailed hotel info 4/5

    By mcl917
    Wish the app has a direct link to the detailed hotel info showing more info such as check in and check out time, etc.
  • SPG is the BEST! 5/5

    By Bobleerialto
    I travel quite a bit and there is no better program than Sheraton and Starwood Preferred Guest. Every hotel has always treated me with great kindness. Thanks so much!
  • Glitch 2/5

    By Xeunige
  • Crashes 1/5

    By Not Happy w/Comcast
    The app crashes every time I open it.
  • So Tired of This Barely Working App 2/5

    By Caspercomet
    Will not keep you logged in. Will not retain payment info.
  • Too buggy 1/5

    By SFNatEB
    It doesn’t save your credit card info, nor does the keyless checkin work.
  • Clunky and slow and freezes 1/5

    By MoKou
    Can you just Integrated with the Marriott application and be done with it
  • Logs itself out 1/5

    By Racer32$
    The APP itself would be great! But unfortunately it logs itself out all the time, and whenever I want to use it I have to scramble and try and find my member number (of course not shown in any emails from SPG) and a password that I can’t remember... please make this App remember the sign in info!!
  • 不能分开选房 2/5

    By 6464846494 19
  • Could be a 5 4/5

    By marcosxfelipe
    Good app, very funcional. If add more fun interactions could be a be a very cool app.
  • Mediocre. 1/5

    By traveler45925
    Why do I have to scroll through ten bazillion prepaid rates that are super confusing to read and filter? Look at the Marriott app for a better way to do this. Should also be able to drill directly down to room photos as you search.
  • Usen reconocimiento dactilar para mayor seguridad 4/5

    By Nanita92
    La app de Hilton me parece más segura
  • Awesome app!! 5/5

    By fallout594
    Great app for booking with loyal hotels. Works smoothly, would definitely recommend!
  • Best app 5/5

    By Words is awsome
    Super easy to book hotels and find hotels. Just look.... click... book!!!!!
  • Thanks 5/5

    By DelVecks
    For a clean app that’s easy, helpful, reliable
  • Glad to have it but needs Touch ID 3/5

    By Catholic voter
    I loved this app until I started using the Marriott app. Marriott’s app is simply superior. This SPG app makes me re-enter my SPG number EVERY TIME I use it. And why isn’t there Touch ID? I love SPG hotels and use the app as the primary way I make reservations. Please update it.
  • Too many clicks 3/5

    By mdb1960
    As a lifetime platinum member with SPG, I am on your site almost daily sometimes. Every single time I make a reservation I am asked for the country that I live the state that I live in my ZIP Code. Three extra clicks just finished a reservation. Why can’t that information stay in the system as you keep my credit card information my address my email my cell phone-why cant you save this information?
  • App issues 1/5

    By fjjdjsbudn
    Doesn’t remember/recall Phone or credit card data which is inconvenient and annoying with as many reservations as I need to make.
  • Big fan of SPG 5/5

    By LukasCX
    I love the SPG experience and that also goes for the iPad app: it is simple, gets you what you need and is super easy to navigate. I hope the new merged programs inherent the SPG app as it is genius.
  • So Easy! 5/5

    Love it! Quick and concise
  • IPhone/iPad version cumbersome 2/5

    By cari_t
    In my opinion, the worst among Hilton, Marriott and other major chain apps. Cumbersome to modify reservations. When changing dates it defaults to a change to a prepaid reservation, even when that was not originally booked. Like SPG hotels, like SPG program (Gold Member), dislike SPG app.
  • Needs work 2/5

    By Kyle4599
    The app consistently signs me out of it and crashes. Not as easy to navigate as the Marriott app either.
  • Great chain 5/5

    By nmfozzie
    Whether in the US or abroad the service is always good, the beds comfortable, and the staff helpful. The app is very helpful for booking hotels and planning trips.
  • No Maps integration 3/5

    By Joseffee
    All in all the app is good, but a basic feature of clicking the address snd opening in maps is a glaring, and frustrating, hole
  • Bugs 1/5

    By aidenNYC
    One of the worst apps. I’m unable to do anything on it lately and it doesn’t bring back the destinations or hotels in a location which is a bug- you cannot proceed to reserving a room as of 3/24/2018- horrible
  • Buggy app 1/5

    By Jessica leach
    Love the hotels, but the app needs work. I travel all week for work and the app won’t save credit card info. Also, the section where you can add additional guests has been removed. Needs some love!
  • Personal info 1/5

    By Trevorjj
    Ever single time I make a reservation, I need to re enter personal info, credit card info etc.
  • Needs work 4/5

    By SXSMan
    Navigation and some data entry fields could be improved. At times the app takes you back to the beginning of a section instead of the previous screen. Some assist with numeric data formats would be helpful. Don’t simply throw up an error without a clear explanation. Overall, the app is evolving quite nicely.
  • Good but... 4/5

    By 7anna
    Get all on a single app! Why do I need to use a different one for SPG vs Marriott? And I hate the fact the it keeps on logging me out!
  • Crashes 4/5

    By Kimbriel
    Crashes A LOT !, Does not inform you of “ resort fee “
  • App Needs Work 3/5

    By tdokester
    The SPG mobile app always has been slow, but it is so clunky it’s just not in keeping with the SPG brand.
  • Great for frequent travelers 5/5

    By bobbyboyb
    I appreciate the ability to compare various rate structures within the app. Nice visuals-forward design.
  • Convenient & fast 5/5

    By LenKrob
    I enjoy the SPG app, as it is fast & easy to navigate.
  • Problems with app 1/5

    By Nxndbdb
    Every time i book a trip it says my credit card information is out of date. I proceed to change my information and save it as default. The next time I book a trip it says my credit card information is out of date... etc, etc.
  • Do everything from the SPG app 5/5

    By NearlyDeaf
    I stay in Starwood hotels all the time and this app really makes booking and modifying reservations really easy. Also like that I can check in and out with the app. My only request would be to add a few local adventures to each hotel - restaurants to try, etc.
  • Poor usability 2/5

    By G8r mann
    App does not let you browse destinations or locations where you have properties so planning trips across multiple possible destinations is impossible. And basic stuff is missing like ability to delete Credit card. Poor date selection is buggy. Needs to be more user friendly in a big way
  • Get it Right Boys 3/5

    By Platnium Member
    SPG needs to fire their tech team. Their app and website bog down constantly, the system has issues with user ID’s and password recognition between devices, and the system locks up depending on the browser - they should be browser agnostic! Maybe they should talk to their parent company Marriott as they have it together Lifetime Gold and Platinum member of SPG
  • Used to be good before Marriott 2/5

    By Skilly456
    Wow, what a disappointment!! Marriott sure has screwed up some of the best things about SPG. Used to be awesome...now???
  • The best 5/5

    By Emacity
    Super and reliable
  • Good, except for having to login after a few days 4/5

    By Torantio
    Good functionality. But having to log back in after I haven’t use the app for seven or eight days is a big pain. If they have touch ID login, I’ve not yet seen it.

SPG: Starwood Hotels & Resorts app comments


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