Need more clicks to buy, after updates 1/5
Need more clicks to buy, after updates. Very bad user experience. Really don’t know what is in the app designer mind?
Don’t bother downloading it 1/5
Worse than just paying by cash or credit card. App cannot link payment with credit cards. Must refill lumpsum every time. The process is just a pain. The rewards are useless. Forget about the app, its waste of space. Better just pay direct.
10/31 update not available if app is already installed 1/5
App is now unusable as 10/31 update is not available if app is already installed. Please fix asap
Forced update 1/5
Can't access your stored balance to pay unless you update the app. No updates available on App Store.
Need major upgrades to the app 1/5
By In a word... Meh
When is touchid going to be enabled to make it easier to use? Auto reload would be great cuz the main US app has both...
Shortcut to mobile pay screen crashes the app 5/5
If the app hasn't been run in a while it crashes when using the mobile payment shortcut.
No Apple Pay reload 3/5
By Fan of Monte
Still cannot reload Starbucks card with Apple Pay :( what's the problem?
What a stupid update 1/5
It is a very stupid update, you will lost your account information after this update.
Broken update alert 1/5
I open the app and it says I need an update. I can't use it without accepting the need for the update. Accepting it takes me to the App Store which indicates I have the latest app. I cannot update it. So I'm stuck.
Bad experience upgrading 1/5
I am standing at the queue to discover that Starbucks forces me to update the app before I could use my money that they took already for me to pay for coffee. The update required me to log in again. Not remembering the password I had to send off for password recovery. No problem there, but they do not respond to recovery request. I sent off for this 4 times. Still standing here at the queue for the last 30 minutes and without my coffee. Very annoyed.
Mobile Order??? 3/5
By Fabulous Person
Order and Pay is a Must Feature
BTW, this Hong Kong app beat all other stupid SB apps
Especially the U.S. SB app is
a piece of s...!
Cuz this HK SB app could chose any amounts you wanted to transfer to another card — instead of 25, 30, 50 etc.
Still stuck at the past 1/5
If this app represents Starbucks Hong Kong, this would mean the company is couple years behind the world. This app is not up to the standard of Starbucks. It is still not optimized for iPhones with screens bigger than 4 inches, which was released nearly 2 years ago. No passbook/wallet support. Seriously? That is the best user case and the company elects to skip it. App takes like more or less an hour to refresh to the latest reward stars, and user cannot redeem reward at the shop immediately. I haven't even mentioned Apple Watch.
TL;DR: 2000s technology in 2016.
Okay app 2/5
By Minecraft nerd😜
Personally I don't like this app so I give it a 2. I don't like this app because what if you don't have a credit card or any card. What if your like 13 you have no card so you can't make an account. As a Starbucks lover I wanted an app that I could easily take my time and see what I want and not wait in line, so I got this and it didn't work for me. If you do have a card , then it's a whole nother story.
worst resolution 1/5
no one maintain this app？
App was great but now crashes after opening 3/5
By Mad MacBone
After the latest update, the app crashes right after opening. Previously, it was very stable.
Apple watch app? 3/5
Apple watch app?
Crashes when trying to Create Account 1/5
What good is your app if you can't let people create an account. I spent minutes filling out all the details and after hitting the Submit button it crashes. Whoever coded app should look for another job.
Great app...but 4/5
Not working in iOS 8. Please update!
Buggy like hell 1/5
Fix your app please. It's buggy like hell. It crashes every time I open it. Have reinstalled and tried also. On 5s. It's really annoying when the app crash when you are just going to pay your cash! Crazy!
Adopt the US version design 3/5
Please update the app to match the US version design!
Also enable offline barcode access like the US version, it's embarrassing to have to hold up the line when it takes ages for the card to show up and hours before you can login and agree to the t&c again.
And please, for the love of god, make everything sync in real time, it's 2014 and you need 24 hours to update stars for dozens of members?
No passbook integration??? 3/5
By nomadic yeti
Would be much better if it could load my cards into passbook.
Better than US version. 4/5
By Zack Forrester
Wow. User interface is gorgeous and professional. Very unlike the US Starbucks app. Can't we get an update to make our UI more like this one? The only thing the American version has is more variety in the menu section. Please update ours!
Update the US app 1/5
Update the US app like this one!
Hong Kong gets their own app.. I thought all they had there were knock of Starbucks
Still no passbook support :-( 3/5
Love this app but passbook will definitely make the experience a lot better!