The Worst Subscrption 1/5
This app constantly has to be deleted and reinstalled. It continually tells me that I have read my five articles for the month, when I pay for this service every month. I will be canceling my subscription.
App is terrible 1/5
By News kook
App won’t even open now. I’m trying to find out where I can find other news and pay for it, that’s better than this site.
Doesn’t work 1/5
Thanks to the latest update the app doesn’t work at all. Please fix.
Words can’t describe how awful this company is.
Horrible App 1/5
App crashes or locks up constantly. Whenever I try to open an article it just shows a blank screen with the loading icon spinning indefinitely. For a service I pay money for, I expect it to work. Otherwise a refund is in order.
As of yesterday and after the latest IOS update, the content on Sun Sentinel is just a bunch of symbols and random letters as opposed to English.
By Steve's quick
This app freezes and is almost unusable. I am going to cancel my subscription.
Corrupt Update 1/5
By Fort Lauderdale, FL
Ever since I upgraded the app freezes on iPhone X - cant get resolved with tech support
Subscription cancelled 1/5
After moving away from South Florida a year and half ago, I decided to keep my Sun-Sentinel subscription to stay up-to-date with the news from my hometown via the app. This worked OK (but not great) until about two months ago. Now it’s completely unusable.
Stories don’t load. The app constantly crashes. It’s a new frustration every single morning. Adding insult to injury, I’m paying for this pleasure. Well, not anymore.
I’ve tried every tech-support trick in the book (logging out and back in, deleting the app and reinstalling, etc.), but to no avail. I’m throwing in the towel. I’ll spend my money elsewhere.
By The Kevvvvv
Hasn’t worked properly in weeks; repeatedly freezes and doesn’t open up news articles.
Worst news app on the planet 1/5
Updated: App is now completely unusable. Completely freezes after reading a part of one story and when attempting to navigate to the next. Sent two emails to the company asking for some idea as to when we might get some relief. Asked for a reply and never got one. For $7.99 per month I think subscribers (the few they have) are entitled to the respect of a response and ultimately a working app. What a shame. It is as if they want this newspaper to go out of business with their lack of any care for its readers. I’m officially done. Canceling subscription today.
Stories with imbedded videos that have nothing to do with their stories. For example I just read a story about skull like images in hurricane Irma which was interesting, and the imbedded video was a weather report from another county. Are they trying to chase away readers with such bad reporting and inaccurate stories?
This app keeps up stories forever without changing content. Do we really want news from weeks ago? If you can't commit to your community sell your newspaper to someone who will.
New update horrible 1/5
By JVDB Law
The new update is horrible. Fails to
Load any articles. I deleted and reinstalled and still is slow and fails to load. I pay for the digital subscription. Fix this or I am done.
As a paid subscriber, I want the app to work properly on my devices, because I want to read the local news. The reporting is fine, not great, but acceptable.
However, the app, especially on my iPad, is excruciatingly slow. It has taken upwards of a FULL MINUTE for the app to open and display the index of stories. That is just not acceptable.
In addition, as others have noted, it is almost laughable that so many of the imbedded videos are not related to the stories to which they are attached. And it is also common that attached photos are shown multiple times, so that when the app indicates that there are 30 photos, it might really be 10 different images, repeated 3 times. It appears very amateurish.
Every day a new problem 1/5
By G from CC
It seems every day there is a new problem with the app. For the past week plus I only could get the first two pages of a section. Other times no access. Can't wait until I see what problem arises tomorrow
Love the news not the app 2/5
By Zomb zombie
App needs to be less choppy on iPhones. Navigation hard due to stickyness while scrolling through
Latest update won't open on my iPad 1/5
App starts to open then goes back to the home screen.
Exceptionally glitchy and locks 1/5
By Ol Smeller
Now the app just plain stinks. Before it was only because the stories never linked to the correct video or photos, now everything about the app is terrible.
Audio not working 1/5
Why we can't hear the videos. No sound coming out in the iPads?
New wave 5/5
It's the new wave to have a newspaper at the swipe of your finger. Why not
Greedy Media 1/5
5 articles a month? I am not paying $7 for something I can get for free. I just delete the app and reinstall it and the counter resets.
Very very very bad greedy app 1/5
The good news is they are not making any money from all the ads, because everyone is uninstalling their app. I grew up in South Florida, live in Palm Coast now, wanted to keep up on S. Fla. sports. Paying for ads is ridiculous. Been using Miami Herald app for past year, limited ads, no limit on articles. The best part it is free.
Horrible and annoying with the ads. 1/5
Loved it for awhile as a born and raised South Floridian and now in Rhode Island. When the ads are overwhelmingly unbearable I had to uninstall. Not going to pay a monthly fee. It's a shame.
5 free articles a month??!! Get the same content for free with all other So Fla news apps
Why did you become so greedy??!!! Terrible app. Sun sentinel Wants you to pay for reading something that is free online using laptop. You lost me! Get palm beach post which is free and has good quality articles.
Pay for news? 1/5
The app only allows 5 free articles to read a month. Hmm should I pay a monthly fee to read unlimited quality written articles? No thank you! Uninstall.
Great app until the 5 article limit and invasive ads pushed me to uninstall. If you're looking for free local news go download the Palm Beach Post app, unlimited articles and no invasive ad placement.
Tighten up sun sentinel, no one wants to pay $7 for something they can get for free elsewhere.
Great app if you didn't have to subscribe for $7 a month.
That guy 1/5
It's the one app that won't load. It's sucking my battery life because it keeps trying to load. I've tried to delete it, but nope can't delete it. Just go away!!!
Just OK 2/5
App is ok with some current news but why are the same stories up for 2 wks? Content needs to be increased & rotated more often.
Good, could be better 3/5
Good content & layout. Need option to view print edition on app.
Sun sentinel app 5/5
By Oxford Circle Joe
Works for me to keep up anywhere I go.
Sun Sentinel use to be a quality newspaper, with good unbiased writers and a descent sports section. It has tragically taken a turn as with so many other news outlets and become a mouth piece pushing a certain political agenda. Will not pay for this crap!
Just deleted the app 1/5
Can't be on the app without a garbage pop up add for a chance to win a free iPhone popping up. Complete garbage.
Bad App. 1/5
Need a lot of work. Specially the offline part very slow suddenly stopped and show a message of no internet connection despite the fact is connected. Need to work in the bugs to become useful.
Plenty of free news elsewhere. App doesn't even work right all the time. How dare you try to charge for this trash news app?
Why are you charging people 4.99 a month to read the stories when we can just go online and read it for free?
Slow mo... 1/5
By MB Boca
Not writing another review. Already did and they it kicked me back and cleared what I wrote and said that nickname is already used. Really.... One of many problems with an app I SUBSCRIBE TOO......
New update 1/5
Oh well. 2/5
The app was ok until they decided to charge for a "premium access" to read articles once you read 10 in a month. I deleted the app just recently.
Pay for news?!?!?! 1/5
Useless news app. Pay to read news after 10 stories. Are they serious?!?!?! I'll read the same exact articles online. This app is trash.
No wonder sun sentinel is running out of money with trash apps like this.
Incredibly stupid and useless app.
Do not download 1/5
Very bad to use. Not free
Deleting App 1/5
This app was good, but now I can only see 20 articles without paying? Sorry, will find Florida news elsewhere.
The new pay-to-read model is horrible! This app tells you that you get 20 reads a month but never resets, so you basically get 20 reads ever, and then you're done. There is no next month. This is a failed experiment and a poor business model! Bye SS!
No good! 1/5
By Miss Krys2
The app was great when I was able to choose the articles I was interested in. Now even if you just click on an article it goes towards your "20 premium" reads per month then you have to pay! No thanks! I'll just pull up stories I want to read via the net! DELETE....
Don't bother 1/5
They now charge after you read "5 premium stories" per month. What a joke! The story is online somewhere for free, thanks for opening my eyes to other free news services. I've moved on from Sun Sentinel now.
Well organized 5/5
By Traveling Retirees
I find it very easy to read the news stories. The layout is very well organized.
I changed my rating from 4 stars to 1 star.
Article was free just like any other news app then
They changed it to
5 free prime articles a month but they never reset.
Now you only get to read 20 articles a month be for you have to pay.
I read 3 articles and it tells me I'm past my 20
Was a good source for local news even know they are way to far left its not even funny.
Just deleted the app
Worst update ever!!! 1/5
By very frustrated x 100000
I used to prefer this app over the herald, but now you need to pay to read any stories. So not worth even $.01 a month ... I'll go back to the Herald for my South Florida news until you revert back to the old free content!!
The worst news app ever 1/5
Constantly telling me I read my 20 free allowed stories a month, yet I haven't read 1. Not to mention how liberal all the articles are. Sorry but DELETED
Too liberal 1/5
Had to cancel my app. This paper is so far left its crazy. No fair reporting here. They are pushing for Hillary so hard even though she let 4 people die. Bye bye sun sentinel. Time for a balanced newspaper.