I think I would love using this app but I can’t!!!!!! As soon as I enter the app I get a pop up saying “not quite your style? Select style preferences!”. I’ve already done that multiple times and I can’t click out. It’s preventing me from doing anything else on the app :((
I never got a stylist 1/5
i waited about a month after i did the test thing and i never got a stylist 🙄
I just got this app and I already love it! The stylists are so cheerful and can help with pretty much anything clothing-related!
Slow responses 1/5
My stylist always takes over 2 days to reply . I asked her to find me an outfit for my dance show and she still hasn’t helped me find one
I loved the app up until today. It is stuck on “edit your style preferences” even though I filled it out more than twice it wont show me anything else or let me get back to any page but this screen. Not sure what to do as there is no “contact us” on your site or within your app. Please advise.
Liked app- not comfortable with the email access 2/5
The Tailor app seemed promising. I like the styling suggestions specific to my own taste. I don’t understand why the app needs access to my email account. When the email security warning appeared that tailor would have access to my email messages, I removed the account and the app. Too bad.
It was the best until my stylist stopped replying 3/5
I love this app but I have emailed and sent a message through Instagram if they could switch me stylists. I have not gotten an answer...
Good app 5/5
Free stylist that gives you all options from clothes you have to clothes you want with discounts!!
It’s been 2 weeks and still haven’t been able to use app
Broken App 1/5
Carp broken app. Wouldn’t even let me get past the screen where I pick my sizes. If you’re a guy, this app ain’t for us sweetie. Also I don’t know why apple would advertise a broken app like this. I’m convinced that all the people giving this more than one star are bots.
Seems great, but I wouldn't know. 2/5
By chicekn dorito210
I'm sure Tailor is a wonderful app. The idea is very creative, unique, different, and very helpful in the era of technology, smartphones, and fashion. Just one thing. I wouldn't know! You guys need to expand your team or hire more professionals and help out more people! I downloaded Tailor in early January and have been waiting for a stylist until late February when I deleted the app. My sister downloaded the app and told me it's good and helpful. I would love to join the experience and enjoy the app but I just need a stylist. I read another review about someone waiting for over 2 months as well for a tailor that never arrived. Please fix this issue and I'm sure more success and loyal followers will come!
i’m really loving this app 3/5
By Drew washer
i don’t understand why she is not answering like it’s not that hard to answer one text
No response 1/5
It’s been two weeks since I signed up, but I have heard nothing on this.
Forcing users to log in with their Google account? 1/5
Unless you are owned by Google, it makes absolutely no sense to force users to give you their Google account information. How about adding some other options for SSO? I know I’m not gonna use your app because of this.
Thank you Natalie and team! 5/5
By Fairytail lover101😍
This app is amazing! Not only dose it help you create new outfits with things in your closet but gives you recommended high end outfits for an amazing discount. I can get any style related question answered in less than a hour! I highly recommend!
I signed up for this app on December 14th, 2018 and it is now March 9th, 2019 and I have yet to be paired with a tailor! I have no way to get in contact with anyone to ask what is going on. I had high hopes for this app but I was let down miserably. Absolutely would not recommend.
Cool but... 2/5
By aaamazing raha
I first got this app because I needed help and ai thought it could help me, and it did, for a little while, a couple months ago, my stylist just stopped talking to me or helping me, I tried multiple times, but she wouldn’t reply, and also I would have really liked to see some tween/teen clothes too.
I hate this app it will not let me put in my birthday!😡
Very nice 5/5
Gives many choices and fast responses
Love this 5/5
I freakin love this app helps me with buying new clothes and putting things together... and I honestly needed the extra help🙏🏾🤦🏾♀️😂
So helpful 5/5
Saves time and gets you clothes and looks you like.
And is fun & addictive!
Still waiting 1/5
Downloaded a week ago still don’t have a stylist
I was really loving my stylist and this app until it sent me to a screen I can’t get out of. I tried deleting and re downloading the app but it still gets stuck on this one page with camel coats
False advertisement! 1/5
Downloaded the app about 3 months ago and set up my profile and the app still says we’re finding u a personal stylist even though it’s been 3 months bad app just taking space in my phone
Not working 1/5
App is not working
Doesn’t work 1/5
The app will not let me get past the size selection screen. Am I the wrong size? It’s weird.
How long does it take to get paired with a stylist?
Get the app 🥳🥳 5/5
It is awesome and it’s free i love ❤️ it
Okay I guess 1/5
By not as great as i thought
I tried Taylor and it was fine at first, but the app was kind of pressuring you to buy clothes like one of my stylist’s said they were excited to see me in a jacket online I ended up buying it but it wasn’t as good as it could be. I hope in the future I can have a stylist that actually gets me and doesn’t pressure me to buy this and that.
Glitches and unanswered questions 2/5
When my stylist messages me the app crashes. I thought maybe my iPhone 5 couldn't handle the app, so I decided to use the app to find deals and purchase them at the brand name websites instead of saving it on the app, that way she didn't know I was shopping. But either way, the app always ends up crashing during my searches.
When I find an item and go to the brand website, I immediately go back to the app and 80% of the time it goes back to home page and my search is gone. So, today I tried adding an item to the cart on the app and there was no option to continue shopping. Either buy it or close the app.
I really like the idea of this app but I wish they would these glitches. Maybe even add a color option, if it's applicable, so I won't need to go to the brand website to see options other than size.
I didn't notice anyone else complaining about app crashing but complaints that are about stylists and the app itself haven't been answered by the developer and that's not very encouraging. If you really want your company to grow communication needs to be top priority. But if you're not willing to do that yourself you're not likely to hire people with those standards, now are you? Hoping this app gets better but it's not likely going to.
Doesn’t work for men. Hangs on the signup screen 1/5
Doesn’t get past sizes for men. Broken app
This is the most inconvenient way to shop. I got some sweaters and shoes and want to return a few but it is so unclear how to actually do that if you purchased through tailor. One item was from Bloomingdales and came with a receipt that looked like someone had purchased it in the store and just put it in a bag- no prepaid shipping label or anything. Another sweater came and the receipt said “48.99” but tailor had charged me “69.99” and it showed as “69.99” on my credit card as well. DO NOT USE THIS APP FOR PURCHASING! They have stolen my money and made it terribly inconvenient to return
No response 1/5
No response after creating my profile. It been over two weeks now. Still waiting.
Great coordination of my clothes 5/5
Thank you so much! I look forward to more ideas from you!
Always in need of coordinating outfits for a stylish look.
Errors but Awesome 5/5
By E but A
I love tailor, but there are a few downs like when I ask for a outfit a hour before I have to leave my stylist and her team never answer. Also when I imply “kid” for my daughter she either shows, 1: a adult one first and I don’t look for it until weeks later or 2: she doesn’t even put kid stuff. I feel like tailor should have a kid feature for moms, like me, that want clothes for there children NOT themselves.
I kinda don’t like it 3/5
By Juan Avalos Ortiz
I don’t like it because it’s been two days since I got the app and it has not tell me I’m in 😥😥😥
I have had this app for a few weeks. Still haven’t gotten a stylist and I’ve been waiting for a long time. I check it every day and have push notifs on. Disappointed.
Customer Support 5/5
Prior to this review I gave the app a 1 star, but after reaching out to customer support and getting help I now enjoy the app. If you’ve been waiting a while and still have not been matched to a tailor just reach out to the Tailor Facebook page through DM. They had a quick response and matched me with a tailor that has so far supplied me with a lot of items I enjoy.
Totally love it! 3/5
By Bly May
Is probably the best app my cell has. Your own stylist OMG I loveeeeee iiiiiiittt . Super worth it 👌🏻👌🏻👌🏻
By Patrick Jolly
Terrible app. Cannot even use because I’ve been waiting for a stylist for over a month with no results. Don’t waste your time on this app
I can always count on Ashley! 5/5
No matter what time if the day or night I think of something to ask, I always get a response within the hour. I am amazed that there has been no question I have asked that was not addressed in a prompt and professional manner. If I am trying to find something to wear, I can post a picture of a blouse or pair of pants and ask what I can pair them with—in no time, I have several looks to choose from. I can almost always find something similar in my wardrobe to make that outfit, or I can order the piece on the app in the most hassle-free way imaginable. I simply add the piece to my cart, place the order by choosing “submit order” and it is done! There are no shipping fees, and if I need to return an item for any reason the return process is super easy and free. I have recommended this app to numerous people because I stand behind it. There is nothing I don’t like about this app. Many of the items are marked down in price, and if you can’t find your size/color, etc. the website is right there to link you to the retailer to purchase what you need directly on their site. But, I use the tailor app cart because everything can be ordered from one place, no hassle returns, and my stylist automatically creates looks for the items I purchase. I highly recommend this app.
Where’s my Stylist 2/5
Been waiting for 2 days because this app seemed like a very good way to shop online, but it’s still stuck on the “finding a stylist for you” screen. Really bummed out at the immense wait time to even get started.
I love the clothes here I’m gonna tell some of my friends to see this app I will definitely buy here again
Thank you Monica ❤️❤️
Doesn’t work 2/5
I’ve been waiting a while for it to get me a tailor. A little over 2 weeks.
I’ve waited for a month now for a stylist. But, I have yet to get my notification. I would love to support the app but I cannot do so if I cannot get help. There’s no reason for me to need to wait this long.
Great Team! 5/5
By Jar Lud
They don’t give up on trying to find what you want. They have enriched the scope of my willingness to try new things.
Super Helpful 5/5
By Karen "The Nut Lady" Hamilton
I am fashion impaired and this app is super helpful!
Awesome app! 5/5
My stylist Allison is terrific. She sends suggestions that are exactly what I am looking for. She is not pushy and has even made suggestions based on what I have already shown her from my closet. She remembers what I liked and disliked and what I have shown her. I love that you can get things from any budget and add items from several stores and pay no shipping. This is a blessing for a working mom that does not have time to shop. It is better than Stitch Fix because you see suggestions and can pick your items and you don’t have to return what you don’t want because it is not purchased. I love that my stylist sends me sale items at my favorite stores. Highly recommend this app!