Never ready when it says 1/5
By Bending end
The orders are never ready when they say they are. It’s 100 percent quicker to just order at the register and pay there.....the only reason i would use this app is if I forgot my wallet at home
The courier just give me a text, she even doesn’t give me a call, after that she just make my order unclaimed. She doesn’t even try to connect me. After i contact the custom server, I agree to get credit instead of money back. And they just give me 8 dollar instead of 28. Fine, keep it. Won’t use any more
Fast and easy 4/5
Love the ease with which I can order from wherever I am on campus!
No Apple Pay 2/5
If you don’t add a credit card the service doesn’t work, it’s great for students with a food card, but without Apple Pay it is useless to me.
Love it! 5/5
Coffee is always waiting for me, love Tapingo!
This app is LIFE 5/5
So I’m a Cal Poly student and this app is literally my savior! I can place an order for my food right as my class gets out and have my food hot and ready by the time I get there!
The app is very user friendly so navigating through it is a breeze. Also if there are discrepancies between a menu and the map you can message Tapingo about the issue. This happened when I couldn’t order an acai bowl from Jamba Juice, but I sent the tapingo team a message and the acai bowls were on the menu within the next week. Also the time estimates are very accurate which is also a plus.
The only problem I’ve seen is that some companies had some issues adjusting to the new system, but I don’t blame tapingo for that at all. Sometimes places like Round Table didn’t check their tapingo tickets so when it was time to pick up my food they still hadn’t seen the ticket. Since the system has been in place for about 3 months now, I don’t see this problem as often.
What started as my school offering some free promotions has now changed the way that I get food on campus, and it’s great! I honestly wish they had tapingo for more places than just my campus.
Love it! 5/5
It makes my morning coffee experience so much better. And the customer service is quick and friendly.
Great way to avoid lines 5/5
Easy quick and simple and it lets you know when it’s done! Perfect so you can chill more instead of waiting in line on your breaks!
Convenient when there’s long lines 5/5
By Of course my horse
I love not having to wait in line during those lunch hours.
So easy! 5/5
Wow I just love this feature!!! So easy to use and love the way it looks!
Great way to cut the lines 5/5
I love ordering from Tapingo. It saves my two current purchases so it saves me the time to handpick everything every time. It’s great being able to order with a click of a button and being notified when my order is ready for pick up. The best thing is definitely being able to skip the long lines.
USE OTHER DELIVERY APP 1/5
Terrible service and overpriced. Always late and terrible customer service.
First and last time 1/5
Figured I’d give this a try since a restaurant near work stopped doing their own delivery. So I choose delivery, and order my food. Nearly a half hour went by with my food being ready. So I use the customer support and the representative tells me I ordered for takeout. Why would I order takeout through this app when I can do that on the restaurants website? After some back and forth I ended up using my lunch break to drive over and pick up the food soggy myself since I paid for it. I told the representative this and said I wouldn’t be using the app again and that it’s confusing, and the representative proceeded to say “glad you got your food, have a mice weekend.”
Stop asking me to review
Super easy to use on my campus at Louisiana Tech! The best part is when there’s a lunch rush and you get to stroll to the front and pick up your food in front of the pack of hungry wolves 😂
By a nice bus driver
Use it a lot when I’m in a hurry, I’ll order a coffee on my way to class or work. Some locations do not work every time however so I always ask if my order has been completed when I arrive.
unreliable, and often wrong! 1/5
consistently mess up orders, and they arrive late. even allow you to order and then hours later tell you there are no drivers to deliver your order and it gets canceled? also, reply late to complaints. definitely not worth it.
Great App 5/5
By Jones TR
This app makes life a little easier for a college student.
College Student’s Saving Grace 5/5
There are days where you’re not feeling great or you live in Arizona like me and can’t get yourself to walk outside in the 113 degree heat to get food... that’s where this app really helped me out. The service was great, it saves me a ton of time, and the options were fantastic. On top of that I could link my account right to my student meal plan. Great way to get food in college. Whether you get it ready for pick-up or delivered, totally worth it!
I really like this app, it saves me so much time and when I need to get to class quick or if I’m running late but still want coffee, etc , I can just grab it and get to class. Really recommend!
Love it 5/5
Awesome and convenient
Good app! 5/5
mc donald’s 5/5
By Jazmin B.
i loved it
Worst customer service 1/5
So to start off, they jack up the price of the menu items, so it makes the delivery charge look lower. So a $4 delivery charge is actually about a $15 when you compare the menu prices. So i just placed my order and got a full order of chicken fried rice along with other items. I received my order and opened the bag and all that was included was a side order of normal rice that costs only about $4. This was also on the receipt from the store. But my receipt on Tapingo said what i had actually ordered and $12. My total order was $53 while the receipt for the store was $30. I contacted their chat service and all they could do (in broken English) was continue to tell me sorry all they could do was credit me $11 to my Tapingo account, not even reimburse my card. When i asked for a number to call they just said “i apologize for this inconvenience.” They then stopped replying even though the chat bubbles would appear every so often. I tried the number i found online and of course nothing. Do yourself a favor and download bite squad. Their drivers are professional, customer service is excellent, and best of all they don’t lie about prices on their menus so it is way way cheaper, usually only a 2.99 flat delivery. I will never be using Tapingo again.
This app is garbage and this company is garbage. Use literally any other app.
Drive somewhere and get food
They force you to tip or your order won’t be placed. But the couriers don’t get the tip anyway. 👎🏽
Best app for a college student! 5/5
This app saved my life. No more waiting in lines. Seriously, when visitors come to campus on the weekend, I just bypass the entire waiting process! My order goes to the front of the queue and I know I won’t be in a line out the door! Amazinggg
A lot of mishaps and wrongs from restaurants, and very little reassurance and help from Tapingo. Other than that, Great!
Great app 5/5
Love this app. It saves me a lot of time. Very convenient
Awesome !!! 5/5
I love this app!! I am on campus all day and this makes grabbing a coffee or lunch super easy !! Highly recommended!!
Absolutely awful 1/5
If I could give this app zero stars I would. Delivery takes twice the amount of time they say it will. They quote an hour and it takes at least two. The most I’ve ever gotten as an apology to my many complaints over consistent issues is $3 in credit that I have to use in the app. That maybe covers the delivery fee. They do not refund to cards and they customer service is terrible. The various restaurants do not work half the time during the hours they say they are available. Do not use this app. You will just lose money and get nothing in return.
Good in theory.... 1/5
By The Great Gato
It almost never is faster or more convenient. Most of the time, I have to walk up to the counter and see if someone has pulled my order of the printer and wait an extra 30/45 minuets longer for it to be made. It feels good that hey charge my .50 cents for something that is super inconvenient and useless...
So convenient 5/5
Love the app (when the places that are supposed to be Tapingoing are actually available on the app)
Makes getting food so much easier & faster than in person (although you can’t bacon on a bagel w/ cream cheese?!?)
Wait less live more for you (wait more live less for everyone else)
Worst food delivery service out there 1/5
By jet lee43
Waited about 3 months for a simple food order. I don’t know what is the business model, but as a business double major I can not find one? It’s pretty simple order food have it delivered in a timely fashion, but these people have clearly not figured out a simple operation. I feel bad for them. Good business idea, terrible execution. If you’re looking for good late night food delivery look anywhere else. Honestly try go puff but a trash can would probably be more sufficient than this app.
Cold foods bad food 2/5
I love the idea of Tapingo but maybe pick up less people's food and get it to them faster SO ITS NOT COLD WHEN IT GETS TO THEM
Also pretty unreliable at a lot of times
I waited 3 hours one time just to then be told they couldn't get it and only got 3$ for the "inconvenience"
Stick with DiGiorno, not delivery 1/5
By need the likes
I love the pick up function especially for on-campus restaurants but I have NEVER had a good experience with delivery. Multiple times I’ve waited over an hour to find out my order is cancelled or the one time it did arrive, I waited an hour and an half and got a nice melted smoothie. Use delivery at your own risk!!!
Tapingo is the best thing to happen to my campus 4/5
It’s so convenient and easy to use, I really appreciate the pin/touch ID authorization before payment.
The only thing is that it’s a bit glitchy
Love this app!! 5/5
By Kkjdbxbxbx c
This app has made my life so much easier!!!!!
By Mileeeeys fannah
The pros: you can use meal swipes/ flex money on this app. They sometimes have money off promos or like free delivery.
The cons: sometimes it takes FOREVER to get your food delivered. My food is usually cold. One time it took so long they offered to refund me if I wanted to cancel or 2.00 off my next purchase if I kept my order. It happens a lot, but that was the only time they ever offered me something. Once it took over an hour to get my food, so I wanted to cancel. It refused to let me cancel. So, I contacted the customer service chat & the girl even got rude with me. She basically told me she couldn’t cancel. Which made no sense because the order wasn’t even ready? I begged her & she finally cancelled it. So annoying. There really isn’t a ton of options to pick from either. The meals are more expensive on the app, too.
Makes a pre-class meal super convenient for a busy student 5/5
By '07 FZ6
Subject says enough
Student at CSUF 5/5
Super easy and fast to use! Love it!
Love every bit of tapingo!
Love it 5/5
By Yaya is awesome
Honestly it’s really convenient when you’re heading to and from class or when you’re in a hurry.
Dope but sometimes takes too long 4/5
Takes too long sometimes, comes super quick other times
Great for college campuses! 5/5
For college students, making the most of your limited time is essential and this app helps eliminate the stress of waiting in line, making it possible to grab a quick snack without the unprecedented cost of being late to class or losing study time.
Slow. Use postmates/uber eats 1/5
By Fook Floyd
Took nearly 2 hours for food to arrive. The food was cold by the time it got here. No apologies. Uber eats/Postmates is waaaay better! Their customer support would have reimbursed/compensated in some way.
Really Good Idea - Needs Refining 3/5
No one can deny that Tapingo is thriving, but in my opinion they are overlooking simple things like app-layout and getting comprehensive menus.
Cancelled Orders 1/5
Had to wait an hour and twenty minutes of them having already been getting my order from the restaurant for them to say one item was out of stock. They then told me to cancel the order which the app would not let me and to reorder. Unfortunately, the app wouldn’t let me reorder from the restaurant. Contacted support and they said to order something from another store which would’ve been a 90 minute wait time. Didn’t order after all because I’m not free for lunch all day. Skipped meals = hangry customer :(
Easy to use 4/5
Good platform, easy to use
yea yea 5/5