Apple owners beware! 1/5
Today I received a phone call sounding like a legit recording saying that my Apple ID and password have been compromised. It directed me to this call-center and right away I knew that it had to be a scam because it sounded like a telemarketer scamming room with a whole bunch of foreign voices .
Don’t get me wrong I know call centers are now all outsourced but this was just not your normal fraud call where usually when a fraud detective calls you you can hear them very clearly on the phone and this one sounded like you were calling an outsource telemarketer phone call. They wanted me to download this app like the other review stated I was very apprehensive because why would Apple fraud department asked me to download an app when they have all my information when I started looking at the review..And then quickly the guy changed his tone of voice and said that I was probably just buying time because I didn’t believe him why would a fraud detective say that I am mediately hung up
I was scammed by this site
Another Scammer 1/5
I received a text supposedly from Amazon that a purchase was made on my account for a $1900 Samsung phone and a number to call if it wasn’t made by me. It looked legit. So I called and there was a person with an Indian accent on the other end. He asked me to download this app to be able to comment to my phone in order to verify my account. That initially was suspicious to me, then I saw that the rating was a 1.7. I don’t think a company like Amazon would use something like that. So I started questioning why access to my phone was needed to verify my account and that I wasn’t comfortable with doing that with someone that I’m not even sure is Amazon. He continued to state that it was the only way for them to verify. So, I told them I would contact Amazon in a different way. I then went in the Amazon page and read on their security page that they will never ask for access to your device for any reason. I’m not sure what the purpose was for creating this app, but it’s obviously being used to take advantage of unsuspecting and vulnerable people and should be removed.
Scam alert 1/5
I recently got scammed out of 2 grand after the support told me to get this app. I was stupid to not look at reviews and not think. Do not make the same mistake I did. Read these reviews before it’s too late
Enabling scammers 1/5
I called what I thought was the Amazon support number and the guy told me to download this app. I am embarrassed to say that I did follow his instructions, going so far as to show him my Amazon orders thinking he needed to see that to approve my refund. But when he then asked me to download Cashapp I realized I’d been played for a fool and hung up. I hope that he didn’t gain enough information from what he saw to cause further damage. This app enables scammers.
Just got a call from Apple?
They told me that my account had been hacked
And people jus trying to buy stuff from different parts off the world.
The guided me to buy this app. While I was downloading I saw the first review. “What out for scammers” I freak out and hang out the phone.
Scammers use this app 1/5
Scammers attempted to get me to use the app and allow them access to my banking information. It didn’t work. Developers should really ensure their software is not used to try and commit cyber crimes.
Scammer Alert 1/5
I had “Amazon fraud department” (in quotes because their fraud department never makes fraud alert phone calls) have me download this app to check on a phone that was bought in Ohio using my account. Thank goodness the connection wouldn’t go through which gave me enough time to come to my senses, end the call and call Amazon myself. Don’t let any “fraud department” make you download this app, it’s a scam
Scammers Request u 2 download this 1/5
I got a call from someone saying that they were Apple on my home phone which was a red flag now that I think about it but they freaked me out because they said someone was logging into my iCloud from an international location and they wanted to see if it was me and then they said that they are trying to do fraudulent activity using my information and then they asked me to download this app and wanted to share my screen and when I asked why they said so that they could make sure whoever is trying to use my information for fraudulent activity overseas is stopped.
I told them that I would call them back Because I was busy and they tried to keep me on the phone and said they would call me back I hung up and called Apple and they said there was no one from Apple that had called my phone that day or even that month. Now that I’m reading the reviews it seems like this app is a common app used for scammers so I highly suggest no matter what you don’t use this app it was probably created by the scammers themselves
Developer needs to find a way to block scammers 1/5
If you want better reviews then make the app safe for users. Otherwise we shall assume that the insecurity is intentional, or that you, at the very least, don't care.
Amazon SCAM! 1/5
DON’T DOWNLOAD THIS APP!! “PROBLEMS” ON YOUR ACCOUNT SHOULD BE ABLE TO GET FIXED FROM THE OFFICIAL APP!!
By My grandma:p
I just got scammed out of some money. Started with me contacting eBay contact center to try and get my refund back. The accent of an Middle Eastern male person should’ve been red flag (no offense) but from there I was instructed to download this app along with a Zelle to get my refund. Long story short, I was stupid enough to follow the instructions. This app is worthless but gold to scammers. Becareful!
If Apple support tells you to download this application it’s a scam for your bank account number 1/5
If someone is telling you to download this application it’s a scam to get your bank account number
Watch out for Scammers 1/5
By Matcha LatteÑ
Scammers use this app to pretend to be Apple Support. Be careful
First time leave a review for an app. I need to contact amazon and googled amazon customer service. A phone pop up on the first with amazon website on it. I thought it was legit and called the number. But they ask me to download this app and share my screen. Then they said they gonna dispute one dollar to my bank account to verify so ask me to go to my bank app. I thought it was weird and didn’t want to go, so I pretend I don’t have a bank app, but The person kept pushing and pointed out that I have a bank app and ask me to open. I was soo stupid and opened it, but try to move the screen fast. Thank God I was using Face ID for my bank account so they did not get my password at least. I just felt so weird and nervous so I hang up the phone. They called me back immediately and I declined. Call my bank and changed all my account informations. WHAT A DISASTER!
SCAMMER ON THE PHONE 1/5
Scammers used this app to try to steal from me 1/5
A person called from Apple Security using Apple.com to validate his position, asked me to download this app and then told me I had been hacked in a severe way and continued by trying to steal from me but having me buy gift cards. Not sure if it’s the app developers or if scammers are just using their app.
Scam alert 1/5
I was scammed on this app by calling Amazon to connect a fire stick when I called Amazon (Amazon is not who answered, I didn’t know @ the time ) the scammers then had me download this app so they can try to pull information off my phone but I knew something wasn’t right I didn’t understand what they’re trying to get me to do and I kept closing out of the app and they were gettingUpset that I was messing up so finally I just got frustrated and hung up I called Amazon back again and this time I actually talked to an Amazon representative and he told me I needed to delete this app as soon as possible.As of right now I don’t know what kind of information they pulled from my phone they only had my email phone number and name. They didn’t ask me for any of my personal information but then again they didn’t have to because they were in my phone through this app.Amazon advised me to call my bank and freeze my account as of right now they haven’t touched anything and I hope I’m good to go I hope I caught this in time.
Horrible app to download 1/5
By crappy situation
As like in the first review I also was scammed by this app. Unfortunately didn’t work out so well for me. I would definitely not recommend downloading this app for anyone. The person I was on the phone with while trying to help a friend got vulgar and conned me.
I was almost scammed on this app DO NOT TRUST THEM
By songs hhghhvfc
I gave your code to a scammer and I don’t see where the code changed to keep them from using it again.
Hang up Immediately!! 5/5
Luckily I caught a glimpse of a review saying this was a scam. The caller said he had my friend on the other line . He also said her new account was not verified yet and that he needed to send her money to me?! Luckily I heard my neighbor ( the meth headed cuprit )say something about cash app fraud that she was involved in. Glad I was paying attention.
Why would Venmo support use some other company’s app to issue so sort of refund?! Yeah rite! I hung up and shut off my phone for about five minutes then turned it back on to delete the app. Super duper sketchy !! Beware!!!
SCAM SCAM SCAM 1/5
I unfortunately fell for the scam trying to contact Apple. I clicked the first link, which must have been an ad. Kept telling myself that I called them so it should be legit. They have you share the screen and want to get your banking information and Apple ID. This app should not be aloud!!
Watch out for scammers 1/5
I got a call from Apple, saying that someone was trying to buy stuff from my bank account. Freaking out, they told me to download this app. I noticed it had a 2 star review. I started to wonder, “wait, y is APPLE calling about suspicious activity. Isn’t my bank supposed to call about suspicious activity? Also, I’ve never had to download an app before, when Apple helped me”. I decided to read the reviews. (Just in case it was legit, I told the woman that it was taking a long time to download, so I could buy time to investigate). I seen a bunch of people saying that this was an app scammers used. I then said to the woman, “Sorry ma’am, but I seen that the reviews were talking about scammers using this app. How do I know ur really apple?” She immediately hung up. I called apple, & my bank, to make sure all my stuff was secure. My bank said everything was ok, & big surprise, Apple said that they had no records saying they called me. About a year ago Apple called me & I asked if they were legit. The person talking to me was super nice, & gave me lots of proof. If u get a call, don’t hesitate to ask, “how do I know this isn’t a scam”. & if things aren’t adding up, hang up, & call the company (to see if they really called u).
By Mike N J
Don’t use this app! They tried to record my screen
I was scammed using this app . I thought I was getting help with unauthorized charges on my PayPal account
Scam Text & Call 1/5
By Won't Be Scammed
I received a text saying I my apple account was being charged for 66.89 and to call if this was not true. I called and within minutes of being reassured it was Apple support and they would not ask for info but wanted to confirm the charge was fraudulent. Asked me to download this app. Hung up and stopped any download as I read about the app and the review. The app gives access to your phone similar to remote sharing on your computer. Do not down load this app, reply to texts or call. Why does Apple apps have this available in the App Store?
The support from Apple is not working right
Total Bull...a definite scam 1/5
I call Eday customer service for a warranty claim and the representative ask me to download this app so he can further assist me. I found that to be unusual and I started to question it and they disconnected. I immediately deleted the app....which I never should have done to begin with... then I call life lock.
This app is being used for scams 1/5
This app was used to try to scam me . I googled a help number for Amazon’s prime and called. The person asked me to down load this app and while he is in my phone pretending to help solve the problem he asked me to go to my bank account. I refused. Deleted the app and called Amazon who verified that this person was giving me wrong info. I told them about the app and Amazon will investigate.
Apple should remove this app and all related apps immediately. You can see from reviews that there is another user was scammed also. This can open Apple to Class Action Suit if knowingly after the reviews Apple doesn’t remove the App/s
SCAM ALERT PAYPAL 1/5
Criminals are putting up fake PayPal websites then asking you to download this app so they can see all the info on your phone as you go through it.
By Little Skinny 1967
I was scammed using this app... they used it to get my account info....
Scammers use this 1/5
By Listen 2 ne
Never download this anyone pls
This QS App appeared to be very suspicious. The customer service told me to slide the screen which made me feel that my info could’ve been stolen!
DONT WORK 1/5
Won’t allow me to control my 75 mothers iPhone from my iPhone
Bud a mae 1/5
I was scared using this app. They said they were from cash app. Took all my money.
Scam scam scam 1/5
By hang up and call apple!
First of all, the call was from a
(833) 853-3583... we are calling on behalf of apple because we believe your iPhone has been hacked... press number for 1 for a representative.. representative told me my iPhone was breached and that someone was using my apple account to buy things from Target, Kroger’s, Walmart and Sam’s club out of the country. I explained, I don’t shop online! He asked me to download this app, and then Asked me how many credit/debit cards do I have, I asked what’s the significance of that question? He said, he needed to know how many cards I have, I said in my wallet on my phone, he said, no! In total, how many credit and debit cards do you have? I explained, that has nothing to do with this call. His tone changed, ok ma’am, it ok if you don’t want to tell me. I asked, what fraudulent activity do you see? He said, purchases from out of the country! So I asked, him to hold.. google searched the phone number and apple did not come up I disconnected the call!
*When I asked why he needed my personal info, his response was indirect and made me uncomfortable!
*how many credit cards and debit cards do you have?
*how often do you access your bank account on your phone?
***when I saw that I was granting him access to my phone through this app!
*Disconnected the call and called back to see if it was apple, (the number you have reach is no longer in service!
Please be careful!
SCAM SCAM SCAM PLEASE DO NOT DO ANYTHING THESE PEOPLE TELL YOU TO DO!!!! They tell you your account was hacked from China and Russia
Do not download this app !!! SCAMMERS use it to try & steal your info !!!!! I got a phone call from “apple support” saying my iPhone had been hacked & some foreign guy answered & said he was apple support & told me to download this app so he could help solve my supposed iphone hack problem luckily I saw the previous reviews about this happening to other people with iPhones & hung up the phone call & deleted the app off my iPhone before even opening the app & giving them an of my info !!! & called apple to confirm that this wasn’t them calling me & that it was a scammer trying to get My info!! Do not answer your phone if a call comes in with the same phone number as yours apple confirmed with me that scammers have been cloning phone numbers!!! Apple will not call you unless you have called them first !!!
App is NOT a scam works for support 5/5
I am writing this review because so many people are incorrect with their claims about this app. It works as it is designed.
Many people have been taken advantage by scammers that have used this app but that does NOT make the app bad.
This is perfect to help elderly parents navigate their phones.
SCAMMMMM !!! 1/5
Do not I repeat to not download this app. They just want access to your information to go through all of your contacts and account information to literally juice you out of your money or anybody you know. This is not a valid app. The number I got in contact with was +1 (213) 357-5541 I thought this was Apple support and they literally kept me on the phone for hours!! They lied he got hostile and was harassing through the phone. Please report this app!!
Used by scammers 1/5
You will be called by some random number with an automated voice OR a random pop-up telling you to contact a number because your information has been compromised. DO NOT GIVE THEM ANY OF YOUR INFORMATION.
As others have stated, it is not the fault of the app, just a group of people who are using it to scam others. Teamviewer really should step in on these and make it where the users cannot access any accounts that may have important data.
This app may be useful if you know the person personally and they are trying to solve any issues YOU contacted them to fix. Apple (like most other companies) does NOT use these types of websites.
Edit: Just received another scam call from “Amazon”. Don’t do it, folks.
Edit #2: In response to the developers reply, I agree. Remote access apps do provide a medium for scammers to access devices under false pretenses. These developers (and consumers) should work with Apple to ensure proper disclosures and disclaimers are made apparent so that folks don’t fall victim to those scams.
INDIAN SCAM GARBAGE! EBAY SCAM SCAM SCAM FRAUD SCAM GARBAGE
I tried to get help from PayPal unfortunately I wasn’t on the phone with PayPal realized they were trying to scam me after I downloaded this app thank god I knew better. If any service asks you to download this app it’s a scam hang up and change your passwords to what ever account you helped them access
Scammed February 15, 2021 1/5
I called PayPal 800 number to open a business account I thought. And they scammed me out of $3000. They told me that I had to have a limit on the business account. I told them I never heard of that before. I should have hang up then but I thought I was talking with someone from PayPal. Lord please stop these evil people!
By Truly Angry
I was scammed out of money using this app thinking I was working with Apple support. This app should be removed from the store.
Stay away it’s a money laundering scheme
Trying to get personal information from you
Do not use this is a FRAUD APP