BAD APP 1/5
By sun chaser
I started my search right when the tickets went on sale! Every time I picked tickets they were gone! UPSET CUSTOMER
Easy booking 5/5
Ticket master app makes it so easy to pick and book your own seats. No hassle waiting on long lines or being put on hold. I enjoy being able to pick my exact seats as well. An absolute pleasure.
Can’t buy tickets 1/5
By Go SD Chargers!!
I’ve spent days now uninstalling and reinstalling this STUPID app on my phone and on my other electronics. When I go to check out, the page freezes and then it releases my tickets back into the public’s hands. I had the perfect tickets and they were gone because the app wouldn’t load my information to confirm the purchase. It is IRRITATING to try and buy tickets several times for shows and not be able to. FIX YOUR APP! Lord knows y’all charge enough in “fees” to pay someone to be on top of this....
F U Ticketmaster. 1/5
Ticketmaster is the devil. F you Ticketmaster. I avoid you like the plague. Congratulations on being a business that people hate. You kill the joy in music. You are a bastard.
Adding tickets to Wallet 5/5
This no longer works when using the App
Tickets to Keith Urban 1/5
I was suppose to get a notice if presale tickets were being sold on Thursday March 15. No notice! I use me AMEX card for this purpose, no notice!! I called a Ticketmaster # that was online, I sure as hell hope I get my tickets!
I do not live and have never lived in South Carolina. 1/5
By Blackhawk Buck
I am so very tired of trying to convince this App and website where I live. I do Not care who is coming to South Carolina. I have tried to change my location to Memphis/Little Rock so many times. I am just giving up and reduced to complaining, which goes against my always good karma.
Pretty good but ugh 3/5
Yknow this app really easy to use & it’s nice to be able to keep all your events in one place, but I’ve tried to buy tickets to an event SEVERAL times & on the last step it keeps timing out because IT WONT LOAD. It’s not even my fault it’s timing out, it’s just so slow that my cart times out & lets my tickets go before it can load (if it was ever gonna load at all). Otherwise it would be a really nice app, but this is so frustrating. I really hope they fix it in the future
Not working 1/5
I have an even tonight and I have digital tickets so I downloaded this app. Once downloaded it stating that it is an required update needed, yet when I go to my App Store and to my updates this app is nowhere to be found. Smh I hadn’t even had the chance to explore the app before the bug started please fix ASAP!! I need my tickets by 7pm tonight. I was in the phone(hold) with Ticketmaster for 18 minutes after having to search for a number that actually works smh. This makes me not want to deal with the headache ever again!!
Had to go to website anyways 1/5
Tried multiple times to purchase a ticket, but it wouldn’t let me finish the transaction. Get all the way through the process, click buy, then it just sits there thinking until the time expires and dumps my ticket. Gave up and went to the actual website. Deleted 👎
What’s happening 2/5
By Jesse Jordan beast mode
I used to love ticket master but it will not even let me open the app and these tickets are gonna sell out so I’m disappointed
I would like a fast fix to this problem and I will rewrite my review
Fees — bate and switch. 1/5
By bate and swtch
Please put a full and transparent explanation of the exorbitant fees in a place where they can be easily found.
Why is there a $15 fee on a $25 ticket?
Update required broken. 1/5
Try to open app, says app requires an update. Click update button, there is no update...Try to open app, says app requires an update. Click update button, there is no update...Try to open app, says app requires an update. Click update button, there is no update...Try to open app, says app requires an update. Click update button, there is no update...Try to open app, says app requires an update. Click update button, there is no update...
See the issue here?
Love this app 5/5
By Red Double R
Get notifications for tickets first and love the fact that I am able to buy them right then!!
FEES! Super Shady Stuff 2/5
Over $30 in fees for just TWO tickets that were just $28 each. Insane. Even worse, they sneak this in on the last page where you won’t even see it, unless you actually scroll to the very bottom of the screen. Your total price is typed in fine print - then you have to figure out for yourself how to open the screen for a fee breakdown if you so desire. Had I not had to pay with a new credit card I would not have noticed any of this and breezed right on through...that is until I checked my bank statement. Super shady stuff on behalf of The Ticket Master. No option other than to obey.
On the positive side, it’s super easy to breeze through and buy a ticket in 2-3 minutes without even realizing this.
Poor Website, Poor Customer Servixe 1/5
I can basically say “Ditto” to the January 20th review! Everytime that I have tried to buy tickets for a pre-sale OR event that just opened up for general sales...the website is Always So Slow, It will NOT allow you to see the Seat selection and when you’re checking out and IF u want to use American Express membership rewards to Pay for the tickets-the site Always just kicks me off the site..like you closed the window. It is PITIFUL for a ticket sales business as large and that has been around as long as Ticketmaster has to have such a flawed website! Very frustrated!
Ticket Prices 4/5
Ticket prices are great, but if you need multiple tickets the fees per ticket get outrageous.
App is great, fees are ridiculous 1/5
Your fees are ridiculous. App functionality is great though.
Can’t purchase tickets 1/5
Trying to purchase tickets but doesn’t let me. Keeps trying to load til timer runs out.
Ticket prices. 1/5
It is so dumb how Ticketmaster is the dominating ticket selling outlet and still hasn’t gotten there resale “ticket exceeding prices over the limit” issue fixed? How hard is it to just have a set limit of reselling the ticket the same price? After all it would only be fair to get the amount you paid for? Smh there’s a lot of issues this company needs to fix.
Citi presale 2/5
I had citi presale code, i have a Citi Visa card and it DID NOT process my order. I ended up buying resale tickets. NOT A HAPPY CUSTOMER
Garbage. (One star only so I can type a message) 1/5
I have never been able to get good seats even when I have 7 different devices or when logged in an hour before ticket drop. What’s the point?
Service charge is so pathetically abusive and ridiculous!! 1/5
Stop the abusive service charges to the tickets prices. I understand a $10.00 max additional charge per ticket, but more it’s a theft!!!
Terrible, Absolutely Terrible 1/5
By Abhi Parikh
This was my first time using TicketMaster and it was absolutely awful. I promised all of my friends that I would get the tickets for everyone. Ticketmaster said the tickets go on sale at 10:00 am. I log onto the app at 9:59 am and wait. As soon as the clock hits 10, I go to buy tickets, however, the only tickets they showed me were 300% marked up resale tickets. By this time, tickets had been sold out everywhere else and now we can’t go to the concert. I’m just so confused as to why they didn’t even show me general admission tickets and went straight to resale.
Every time I try to use Ticketmaster I end up sad, disappointed, and poor.
A little nervous 3/5
By Ms. Dee 4
I thought I wouldn’t get a decent ticket. On the app for presale it makes you search individual packages and tickets were moving really fast!! I have it though and I will definitely use the app again. I just Love Beyonce!! I should have probably familiarize myself with the app prior to my favorite artist coming!!
Doesn’t work! 1/5
Horrible! I logged on right at 9 and the app said there were no tickets left! How?! Of course logging on to the site tickets popped up, but as I refreshed the app, same error. Lame!
I hate this service.
Great app 5/5
By El Janda
Very good and easy app to use
Fees are outrageous 2/5
By Nosebleed Maniac
I like that you can pick your seats in an arena from the map, but be ready to drop an extra $20 on fees. Outrageous company. There’s a reason why I don’t usually use them...
Need improve 1/5
You app goes in circles, and is cumbersome. Get with it.
Love it!! 5/5
Fast and so easy to use
Voucher he’ll 2/5
By scotry b
Please fix your web form so that when it doesn’t accept a voucher, it doesn’t reset all fields.
Fees are just outrageous 1/5
If there was another way to purchase tickets remotely, I would use it. Ticketmaster fees are through the roof and just as much as a ticket itself.
How can use store credit card? 4/5
By jhon jon
Please let customer to pay tickets using previously stored credit card!!!!!!
On The Run Tickets 2/5
Selected about 20 or more various tickets and it kept saying request could not be processed!!!!!!
Get it 5/5
By MauriceCooper21 on twitter
PLEASE FIX!! 1/5
By Julie M 23
Please fix My Events in this app! It’s pretty bad when you can’t even pull up your mobile tickets in the mobile app! RIDICULOUS!
Garabage app 1/5
By Connor O'Brien
Find another way to get tickets. Absolute garbage app
Ordering online tickets through a smart phone is a bad experience. They have made it hard to find the right seats. They don’t show you all of the available seats especially the good ones. Up on check out my $90 dollar tickets went up to $127 without a single explanation. I wanted to know exactly what is their fee and the tax.
Whenever I go to select tickets and want to click the final “purchase tickets” button it goes to a loading screen that does nothing, eventually running down that timer on the right corner therefore not letting me buy.
Ticketmaster is seamless ! 5/5
Nice smooth app. Felt very secure purchasing.
Tickets from Ticketmaster 5/5
I have used Ticketmaster for all my concert venues. Very reliable and good customer service.
Ticket master is a Monopoly and rip off 1/5
They jack the price of the tickets up 20% or more with all of their fees! It’s the only place you can go and it’s a rip off!
Outrageous Fees!! Truly Ridiculous!! And you suddenly have a Monopoly on the industry... Standard Bearer?? 2 X $60 and I’m spending over $184. Seems legit??!! ROBBERY!!!
Crazy login 3/5
I’d give 5* but the app needs work when trying to find tickets. It keeps going back to looking for tickets instead of going straight to purchase. Has happened several times in the past.
Miss matching prices 1/5
By Price swap
I just bought ticket, the price was $40 but the pop up when done said $66, the ticket face says $58. My card was charged $66, this is misleading and bad business. TM should list out all charges before the ticket purchase is made.
I love the app because I don’t have to worry about getting scammed. But that’s about it. Whether I’m buying or selling tickets the fees are RIDICULOUS. Why are the “servicing fees” so high on electronic tickets?? It’s bad enough the original price of tickets are high. Then the resale prices makes it higher. Then the servicing fees boost it up more. $1,000 for ONE floor seat?! Even the nose bleeds are almost $300 now. It’s so bad I’ve actually used another app., got turned away at the door because my tix were no good; but still buy from that app. because the prices are way more affordable. Ticketmaster you have to do better.
Fees are crazy expensive! 3/5
The amount of the fees is ridiculous!