Regency hotel @ traveosity 1/5
Regency Hotel was probably once a very beautiful hotel it is run down is in disrepair and when I arrived I canceled my reservation they charge me for one night stay for canceling Travelocity did nothing to assist me in recouping my one night stay so I would say beware with Regency and Travelocity use another vendor.
Look out!! False advertisement!! 1/5
This app is the worst!! Beware!! Don’t believe when it says “Book now” ”Pay later” before you know it you are out of $300.00 from your account!! BIG FAT LIARS!! DON’T download!
Always the best!! 5/5
By C Arny
Using this app more and more, they are always the easiest, best rates, and provide most detailed info. Good site! Good app!
Not user friendly. 2/5
Limited sorting and filters. Example:Can’t filter for pet friendly places using app. Or types of places like condo s villas or hotels. Have to go to website to do that.
Easy breezy! 5/5
I love how easy it is to book a room with just a couple of taps on this app, and you can see how much the total cost for the trip will be too!
By Redneck Somm
This app is so user friendly and the sorting is very precise. 5 stars all the way
5 star 5/5
By Good app, recommended
This app and the service from Travelocity makes booking reservations and traveling so simple and easy. I have used Travelocity for several flights and rental vehicles in the past few months and I have nothing but good things to say. Great service and app.
Terrible app for a horrible company with equally terrible service. 1/5
Constant updates only goes to verify the application is terrible. Freezes, doesn’t respond. Can’t locate your booking.
By Kenisha Rae
I’ve always booked my hotel stay using travelocity. It’s easy so I won’t have to search all over the internet for rates I love it.
One day hotel bookings 2/5
Need a hotel for one day of my trip. App won’t allow it books for all days. App should allow for hotel bookings for only part of a trip if necessary
Bait n switch 1/5
Booked a trip to D.R & when we arrived at the hotel they claimed to be overbooked and moved us to a less quality hotel. Call customer service multiple times, each time they just hang up on me after being on the phone for and hour. I’ll never use these con artists again
Would not accept MOB15 code 1/5
Would not accept app discount code or any others offered by the Travelocity program
Missing options needed 3/5
The option to choose your hotel for part of your trip is not available.
The option for total trip protection for ANY change for $36pp is not available.
Unable to view saved itineraries as well.
Still no map search 1/5
By nunuv yurbidniz
There is STILL no map search for vacation packages. I’m not going to ever be able to use this app for a vacation booking because I can’t see where any of the hotels are on a map.
App doesn't work at all 1/5
Open the app, it wants my Location. I refuse. It shows the splash screen and.... that's it. Doesn't do anything after that. Tried everything to get it to work. Worthless app.
Save Money, relax better, Travelocity 5/5
Good hotels for great prices
Great price for best traveling needs. I been using Travelocity for long time 👌 5/5
By HT the Trustee
Best deal all the time.
Convenient and easy 4/5
I always book with Travelocity. My only wish is that there was a way to “favorite” or add to cart so it’s easier to shop around different towns. Or so you can have a line up of your top choices instead of having to remember. Add that and I’ll add the last stars.
Mobile code doesn’t work 1/5
I wanted to book our trip on our computer but the discount code for the app lured me into downloading it(mob15). It was way harder to navigate and find the booking I wanted and after all that work the code “didn’t apply” and caused me to mess up my reservation that couldn’t be changed so in all it cost me more time and more money using the dumb app. Don’t do it.
Loving it!! 5/5
By Care Bear 16
I checked so many hotel apps. This one was the best, easiest and had the very best deal. TY.
Ease of booking Travel 5/5
I enjoy how Travelocity’s is so convenient to use and the deals are real offering a nice saving when traveling for personal.
Customer Service Could Use an Update 1/5
I was given a $100 “Good Will” coupon from Travelocity, but wasn’t informed that it has an expiration date, and that it was only accessible via the website. Since I do everything via the app, it was never applied to any of my many trips I’ve booked. I also never received a notice that it was expiring. When I called Travelocity to ask them to reinstate the coupon and apply it to a current trip, after being on hold and transferred around for 30 minutes they said they couldn’t do it. So the “Good Will” of Travelocity is very limited and restricted, and too bad for the customer if something goes wrong.
Thank you :)
Many shortcomings, and spam 3/5
Where to begin?
Connecting flights: recently while searching flights, Travelocity came up with itineraries which spanned 24 hours. In order to get realistic itineraries, I had to search for intermediate destinations and manually search for connecting flights which did not show up otherwise. Why is this? I found 2 hour layovers in place of 8 hour layovers. You aren’t doing us any favors by not showing us all the options.
Not interested in hotels! As soon as a flight is booked, you inundate customers with “deals” to book hotels. If I wanted a hotel, I’d have selected “flights + hotel”. Give us a way to opt out if this hotel spam!
Don’t send an absurd “offer” just as an excuse to send yet another email! I can’t find any way to manage preferences to opt out of frequent annoying emails like “IMPORTANT NOTICE: Your loyalty has paid off, here's this offer for ...”, which don’t represent any special fare. It appears my ONLY option is to unsubscribe entirely. Travelocity is doing itself and its customers a disservice by spamming customers with meaningless emails. You need a way to stop getting these useless emails without unsubscribing altogether. Otherwise I will just stop using Travelocity entirely. You make one choice easy: bye bye Travelocity!
Tried to book room with advertised 15% discount 2/5
Failed. Downloaded the app and clicked through. Presented with no screen input for discount code. Updated profile as app needs credit card info to hold the reservation even if no deposit required.
I went ahead and reserved the room, assuming I could deal with easily on the back end. After I toggle to help page, I am presented with three options, one of which is a phone call. The other two options would require me to download and subscribe to another app. While I generally avoid making calls to customer support, I tried this one. No answer on the other end.
Arguably generous to give it two stars...
Watch out for the big print. 1/5
By War Tiger Eagle
Say one thing which was in writing and does the opposite. Please check all documents and then check them again. This company will lie to you straight up!
By Happy PA traveler
Have complete trust in Booking With Travelocity. It has always proven to be the most reliable. I don’t worry at all about my booking. I have an ill family member in the Atlanta area that I’ve had to travel several times to help take care of. Has been a comfort booking through Travelocity even last minute I found Reasonable rates. And realistic ratings on the hotels. Thank you Travelocity!
Changes to your itinerary are frustrating. It is an area that needs improvement. Otherwise it is a great site.
User friendly 5/5
Easy to navigate
Travelocity costumer since 2006 5/5
Love the app. Makes our booking fast and accessible thru my phone!! Recommend it
Years of traveling. 5/5
Ive been flying for 26 years back when we used travel agents. This app allows me to watch prices and choose from different dates from where ever I am; I love the convince that having this app provides.
Can’t check price match. 2/5
I specifically installed this app to check the “price match promise” that I paid $7 for on two tickets. The link doesn’t work—you click it, and nothing happens. I think that’s kind of shady...
Best deal! 5/5
I searched different websites and got the best deal here!!!
WORSE APP AVER!! 1/5
By Nora de Cervantes
They book you at one fixed price & once you get to your destiny it goes up three times the amount!!!!!!
Great customer service 5/5
My seminar dates got switched and I canceled my reservation with Travelocity with no charge goodness. Then I ended up being able to attend the original dates and have now had to book a room again with Travelocity. They saved me on this misunderstanding from the seminar. Will definitely continue to keep doing business with them. Thank you Travelocity
Bad Customer support 1/5
I booked a car for $123 in Las Vegas. When I get there they charge me $152. As soon as the vacation is over I contacted Travelocity and they could not get a hold of the company so they just give me their phone number and pretty much tell me to do about myself.
Booking Thailand Honeymoon 4/5
Very easy to book various different hotels in Thailand! Needed a few more filters but I made it work and even got a better discount.
Error booking hotel 1/5
Took almost 20 tries before I could book my hotel reservation.kept getting a booking error please try again message. I had to book using the app in order for coupon code to work otherwise I wouldn’t have bothered.
Nothing But Love For Travelocity 5/5
By kent Jr
Thanks for always being there for our destination needs!!!!
So dependable. 5/5
I’ve used Travelocity for my airline and hotel bookings and I’ve always been satisfied. I had a problem one time (my fault!)with a last minute booking and the costumer service helped me reach the right people. With all the changes and expected fees, i honestly told customer service that it was my fault. I did not pay any charge fees for flight changes. In fact I got a check as a refund since they found a cheaper flight for my last minute booking.
I’ve booked hotels internationally and locally and I always get the best deals through this app.
Better Than Ever 5/5
By NH Bob
I've relied on Travelocity for flight and rental car booking for years. Latest app is better than ever.
Great app! 5/5
Easy to use and the policies are clear
Quite easy to use! 5/5
By Minuette mlp
Used the Travelocity app to book parts of our San Francisco vacation. It was quite easy searching and sorting. And the hotels mobile rates are sweet. Promotion codes were also easy to enter and payment was a breeze!
If you pop up a dialog to ask me for a rating, interrupting what I was trying to accomplish, as my first interaction with the app in months, before I even have a chance to touch any part of the app, you’re getting one star. Have some respect for your users (and common sense).
What a joke 1/5
By Potato man awesome power 231
The prices are cheaper on the website than the app and the app won’t even take the promo codes....false advertisement at its best. I won’t use them again.
Travelocity Always 5/5
I have used Travelocity for years. I am completely satisfied and find no need to use any other!
Best app to look for hotels! 5/5
Easy and quick! Love the deals and lists all hotel details.
By ric gabona
Fast , accurate and so EASY.
Poor customer service 1/5
By jj polkock
In germany trying to get customer service. No answer. Had an apt booked but had to stay in hotel first night due to wrong number of rentor on travelocity. Tried 24/7 customer service on messenger. No answer.
Do not use 1/5
By Carol x2
I was over charged $58 because I used Travelocity. I will never use it again.