Netflix issues 1/5
I got this app to be able to watch different Netflix shows and it’s not working at all. Please help/ what can I do?
Great VPN app. 5/5
Works as expected, will be using this for quite sometime!
Effective; easy to use 5/5
My iPad disappears from the list of devices connected networks. Used in 2 different hotels and it worked like a champ.
I've used other vpn apps. This is reliable and easy to use.
Best vpn option 5/5
I test drove several VPN options and TunnelBear was the only one that stayed connected without any drops. It is also very easy to use, no complicated setup procedures. I recommend it!
There are also reviews that indicate you cannot watch Netflix when connected to TunnelBear but I watch Netflix while connected all the time. I do not have issues accessing any websites while connected. Stay safe my friends!
Unable to connect iPhone 1/5
I’ve tried to contact the support Center twice with no results. It would be nice if I got a response.
Was working great...right up until today. Now? Nothing.
Just a dead app
What’s going on?
Edit 17 Apr 18: customer service is top notch!! Looks like the bear’s den was cleaned out a little and tidied up. All is right in the world again!
BEAR (yeah, I know. No kidding)
Sold out to a russian company👎👎👎👎 1/5
By Bah bahahaha
Really slow, unsafe vpn.
Easy and works! 5/5
Simple to use and works as expected... Happy with it.
I paid for a year and will not renew. Whether I’m on WiFi or cellular it’s disconnects about every 20 minutes. I have to close out the app and wait, wait and wait for it to reconnect. I’ll find a better VPN once the year is up.
Worst paid vpn app i have ever used. It does not work on wifi for me, which defeats the entire purpose because the wifi at my work is unsecured. Or it just wont connect at all no matter what country im using. It will also drop von connection without me knowing, exposing my network traffic and location. Dont bother. Its pawful! Darharharhar
Works great! 5/5
I use TunnelBear for business. The bandwidth is good, TunnelBear works great on my laptop and my phone. It’s easy to activate when on a guest network, and just as easy to skip when on a secure network.
I researched several VPN services, TunnelBear got a powerful endorsement from a contact that knows about business and personal security.
Easy to use 5/5
Simple easy to use app.
Constantly Disconnects 1/5
App constantly disconnects. I have tried reinstalling. I will stop my subscription if this is not resolved.
Easy, but slow 2/5
By Ziggy Overlord
Easy enough to use and the UI is catchy, but it is slow. Really, really slow...not even practical to keep kind of slow.
VERY pleased 5/5
By Happy in Africa
NOT being able to get internet here we are so thankful for the ease and speed of this app!
Seems good except 4/5
By Mary and Buddy
Not sure if it’s iOS version or what, but while entering text message, a typing Amazon ad appeared. I’ve since locked down a few things.
But biggest issue is that a message popped up from this software that said I would never be secure on this phone, something like that. So then why bother using a vpn if it cannot protect users? And this part is about privacy in general, not this app specifically, having issues at vulnerabilities to third parties and not being able to secure my data. It allows bad guys access to what they shouldn’t have. Open transparency was supposed to keep us safe, but it’s not. Instead our data is worldwide no matter how sensitive it is for bad guys to see and try to take advantage of us or worse, from fraud to user identity. It seems that more should take an active interest in securing our privacy for safety, not open transparency that makes all of us vulnerable. Just seems it’s all about bucks and ads these days, not really about security. If it were, I’d have my other iPhone back. If it were, the message on your app would not have said on this phone I can’t ever have privacy. I can’t ever feel secure because of open transparency. Yes partly this does pertain to your app, it’s supposed to help keep us safer, not to display a pop up that says we can’t ever feel safe. So which do you care about, bucks or us customers?
And also after I logged out and then back in, why did it reinstall all over again? Wouldn’t once be enough? So then it eats up data?
The stupid thing won’t connected
Poor iPad connectivity 1/5
Works very poorly with iPads.
Love it! 5/5
I love this app, it’s very easy to use and gets to the point!
I signed up for tumblr and in i he I was out of service they don't explain nothing on their site just have you buying stuff I don’t buy unless I understand what I am buying
Easy to use 5/5
Set it and forget it.
Slow, always takes too long to connect, and when it does, the connections are poor. Complete waste of money. I've been using this for 3 months now and it's super frustrating.
Worst VPN l’ve Ever Used 2/5
I gave TunnelBear two stars because it is fast- but the connection is very unreliable and drops constantly. Doesn’t matter what you are doing- music, video, games, email, FB- anything the connection drops. Also I have been blocked from numerous web sites because of problems with the TunnelBear assigned IP addresses. Support only allows one issue per hour so if you have have multiple problems you are out of luck. The bottom line is I don’t have time for wonky apps and crappy support. The worst of the four VPNs I have used to date. I deleted the app after a week- 60 bucks down the hole. Don’t make the same mistake I did.
Make it unlimited:) 5/5
Then it will me the perfect app
I love the bear 5/5
I was looking for the best Free VPN, because I’m not always connected to a public WIFI, then this bear was in the app store. The bear give 500Mb for free in the start, I invite a friend so we can have 1Gb more in the account, making a total 1.5Gb permanent for the account for me and my friend, if i make tweet every month the give 1Gb for free, making a total of 2.5Gb and that is very very good!!!!!! For me. The bear is here for me for my secure connection i can use the bear for every situation Is the best VPN. i love this bear Rawr. I like if the bear make this 2.5Gb permanent pleases hahaha.
Best VPN, Easiest to use. 5/5
Amazed at how easy the setup was. New to the VPN space and was intimidated by the other ones out there and I’m definitely glad I started with this one.
Don’t Trust - Now Owned By McAfee 1/5
Don’t trust this app. TunnelBear was recently bought by McAfee, a sketchy antivirus company. So sad.
Love bear 5/5
Love this app
Drops randomly 3/5
I have been a paying customer on and off for years, but it seems I now have to change countries fairly often to regain connection. There are other VPN providers who have a limited number of countries that are always free and provide information about signal strength, so I will be trying those next.
Unsubscribing after McAfee acquisition 1/5
TunnelBear was great, but I do not trust McAfee to not run it into the ground, and more importantly now that they have a US parent company they will certainly be required to hand over all of your browsing history to the US government without a warrant and without informing the user. I will be unsubscribing, uninstalling, and with any luck getting a pro-rated refund.
Edit: I understand that Tunnelbear as a company would like to continue operating independently, and maybe you will. That does not change the fact that you are now subject to US law as your parent company is based in the US, and no matter how much you don't want to surrender browsing data at some point you'll either do it willingly or the Feds will just come take it. I have reached out to support regarding a partial refund but I have not received a response yet. I guess after Tunnelbear gets your money they no longer care, which doesn't inspire much hope regarding your future.
Simple.. Speedy.. Superb.. 5/5
This VPN app is one of the easiest and most effective applications on the AppStore.
Get the protection you need with convenient features you will love. Change your location to anywhere in the world while providing you privacy and safety.
Tunnel Bear also features convenient packages for your various needs. CHECK IT OUT!
** UPDATE 04/02/2018 **
I still love TunnelBear and find myself using it everyday to ensure my connection is secure and fast, even at home. Now with their addition of two other great apps, this company is killing it—in a good way. LOL..
Everyone should be using a VPN!! 5/5
I work in the technology sector. When I talk with people about using a VPN on their mobile device or computer, I get a naive response that they aren’t doing anything that requires privacy. So does that mean you are willing to have cameras installed in your house where people can see what you are doing 24/7? I understand the leap in that logic but EVERYONE should be concerned about their privacy and do everything they can to protect it. Once information is “out there”, you don’t get to take it back. TunnelBear is so easy to use and there service is fairly priced. Their service is great. Please get this app and use it.
Ok so far.... 4/5
Just installed Grizzly Bear for my Opera and Crome browsers and on my iPhone 5s. No hitches yet, but I’m trying to find where to turn on VigilantBear with no luck. Its not in the settings. Has VigilantBear been discontinued or has it been incorporated where it’s always on? Thanks bears. UPDATE. VigilantBear is NOT available for ios, or Chrome or Opera extensions but only for Windows desktop, Android and Mac. Pays to read TunnelBear help. You also need to have the GrizzlyBear option. Not the free one.
Good vpn 4/5
It’s pretty good! Especially if you are looking for a vpn to use when you travel. 4 stars because sometimes it loses connection randomly.
Appreciate the free security offered by the Bear
Works Good 4/5
Works Good. Easy.
Worked Well for a Day 2/5
It worked well for a day and then did what the vast majority of other VPN services I’ve tried to use on iPhone have done: my wifi indicator would show the phone disconnecting briefly and reconnecting with the VPN active, then did the same thing over and over without the VPN indicator showing an active VPN. The second I disabled the Tunnel Bear app, I was able to connect to wifi again without any problems.
No BBC iPlayer anymore😒 2/5
I’ve used this app for years but it just stopped working . If you use tunnel bear to watch BBC iPlayer as I did this no longer works. After researching vpns I have found express vpn and it works thankfully .
TunnelBear is a great VPN. 4/5
I upgraded to TunnelBear a little while ago, and I haven't gone back since. TunnelBear is a great VPN service that I definitely recommend. However, if you aren't willing to pay for the VPN service, you only get 500 MB of data, which goes by very quickly. Otherwise, I love it.
Works half the time. 2/5
This app only works half the time. And in four years they’ve never replied to an email. Seriously. What am i paying for?
Good app 2 drawbacks 4/5
Works great turn it on and forget about it... Until you try and listen to Pandora. If you have auto location on Pandora will not run. Leading into my second tweak: Command Center toggle on and off needed. I dislike having to kill Dora, find TB deactivate or switch to U.S., reopen open Dora
By Otter B Clever
Love the tunnel!
sad to hear about you joining to McAfee 1/5
Loved this app before I heard that news...Sadly it has been acquired by a company which is located in USA. I don’t feel protected anymore...
The best VPN ever. 😘
By Capi-tan Jack
So far it's been working fantastic!
Subscription Cancellation?! 1/5
Couldn’t use either on phone or on laptop after the very next OS update following initial service purchase on 3/29/17. So I maybe got three months of it working on both platforms. 🤬
Was told by TunnelBear’s website that i have to cancel subscription through iTunes even though I purchased it directly from their website.
Can’t find a way to cancel subscription on either iTunes OR via the App Store.
Will be calling my bank to report that the charges for the “subscription renewal” are bogus and were not authorized
LINUS TECH TIPS SPONSORED BY T U N N E L B E A R 5/5
T U N N E L B E A R
Can’t get welcome email 1/5
Installed made account in app, waited 10 min for welcome email since app refuses to allow use without it. Uninstalled as I still have yet to receive the email. Sad, todayifoundout recommended you and to not even get an email to use the service makes me not want to spend money here....will have to look elsewhere
I can’t Bear to be without it! 5/5
By Twice Struck
There are so many reasons to use a VPN NOW! And there are no reasons not to. Every time you use a phone, tablet or desktop device on the internet Tunnel Bear has your back. Rarely do I see speed bumps and I keep it on all the time.
Love the Bear, reliable peace of mind.