Great App 5/5
Ease of use...finds my packages somehow and lets me know when they are arriving. I use UPS MY CHOICE to narrow my delivery to a specific time frame and I also eliminate when my packages are headed toward SurePost - that’s when they get handed over to USPS. I use UPS MY CHOICE to pay a little extra and have UPS deliver them instead. They arrive quicker that way. GO UPS! Woo hoo!
Good app but could use modern features 4/5
I like this app but it could use modernizing
-no place to request alerts (text or email)
-the manage tab is just a mess! You would think that tab shows all your incoming and outgoing packages but it doesn’t. Today I have a package coming but I can only find it on the track tab!
-no place to request to hold the package
I do like that the contact us option is precise and gives their phone number. Any time I have called UPS they are great!
I’m glad to have the app but it just needs some modern features. Even the post office has more options in their app.
So many errors 2/5
The worst version
Way ahead of me with my delivery 5/5
They know when my package will be delivered before I get a chance ti check and this app is easy to use and has accurate info too! I can easily change where to have them leave my package as well. Use it and you will not miss your packages.
Use this so much more than I thought I would and it is wonderful
New update killed the app 1/5
Cannot track packages. When I click on a saved package to track, then request additional tracking details, the app spins and spins and does not show anything.
YOU BROKE THE APP! Please fix it!!
Sami maki 5/5
Love the app
Very very helpful
By SF Paul
I’ve had a few shipments now with no notification the package was coming. And a couple of those where UPS left a delivery note saying they tried to deliver, but the next delivery day the package would be at a nearby liquor store ( about .5 mi away). No signature was required, no reason not to leave the package in my secure building, and most importantly - I had NO CHOICE.
Defeats the purpose of an app called My Choice. I should also note I complain to the retailer that also doesn’t give a choice of the carrier.
I want a choice. Pick up your game UPS.
Great App! 5/5
With all of the online shopping my family does it is a great way to track our packages shipped UPS. I especially like the ability to have a package diverted to the nearest store if needed.
Doesn’t open 2/5
Since the new update
Horrible update 1/5
Since the most recent update it won’t even load. I’ve had it with this app and will uninstall. Horrible and frustrating!!
By seany @ iTunes
Trying to track a package today and the app returns “Tracking information unavailable.”
The Worst 1/5
Worst company to have you packages shipped. I ordered a privacy screen from amazon and it was supposed to be here two days after I ordered. At first the package was a day late, then two days late. Then, a week! No one could tell me where my package was or why it was late. I tried emails, their Facebook page, and calling customer service. Won’t ever have anything shipped from or through ups ever again! Very unhappy.
This app was disappointing. It's slow to load and refresh over WiFi and LTE. The UPS My Choice integration is poor and a hassle to set up. Nothing is streamlined to make the app efficient to use. I had to redirect a package to a UPS access point because I was not home to sign and now my package is in limbo.
Love app! 5/5
This app is very convenient to have for tracking the progress of your package.
No longer able to see packages coming by address 1/5
After the newest update, I can not pick address associated with account and see packages coming. Only able to see by logging in on desktop site.
If you use UPS then you need this app 4/5
By Sojar Blue
This app is constantly improving and does all you could possibly what from it. If you’re waiting for a package to arrive you can get real time information including where your driver is and about how long it will be before you get what you are waiting for. Awesome simply awesome stuff finally a productive app that actually works!
Please read. 1/5
For the love of GOD, please allow me to delete my secondary address. I added an address and you only have the option to add more. I want to DELETE IT.
Do this and I may consider renewing my membership and changing my rating.
Great App! No problems so far... 5/5
This was my first time using this app, and so far I am very impressed with it. I had ordered a new IPhone through Sprint, and I wanted to be sure I could track all the details of its shipping, and that is exactly what I was able to do with this app. I received timely notifications on my phone, and I would highly recommend this app if you plan to send or receive shipments through UPS. It was very easy to set up, and use. Thanks to the developers for a simple, very user friendly app. Being a small business owner, this will definitely be an app I keep on my phone for life!
It’s fine. But why did they go from a dark theme to white? So annoyingly bright
Nice to get package alerts 5/5
Easy to navigate and love the delivery alerts
Good App 5/5
I have just started using the app to track my deliveries. So far I am very pleased with the design and user interface. I would recommend it.
Follow your package! 5/5
By Orginal Source
What’s not to like! Simple/ straightforward, just like brown shipping company.👍🏽
Great App! 5/5
So informative! I love how you can navigate through everything so seamlessly.
Great App - Very Convenient 5/5
By Jack Helm
I’ve been using this App for both business and personally for the last 5 + years.
Over that time, I have found it to be very stable, user friendly and efficient.
To that end, I have sent probably 25 people the link to it within the App Store recommending they use it. Everyone I’ve sent it to hav loved it.
UPS - Great Job in listening to your customers and meeting their needs with such a useful App.
Keep up the good work!
So many hoops... 1/5
...To jump through, such as creating and verifying accounts etc, just to get basic delivery information that was never provided.
Great App 5/5
Not just does this app tell you when a package from a store will arrive at your destination, but it gives you step by step locations where it is and can send you updates to location.
Great app! 5/5
I love it!
Great app! 4/5
By wx fanatic
Keeps me informed of package progress without being intrusive, letting me choose the methods and frequency of notifications!
Great App 5/5
Love the app , I’ve been using fir a while , easy to use and keeps me in touch with UPS as I get alerts about my coming orders and alerts about my shipping orders . Very highly recommended
UPS App 5/5
I have been using this app for several years and absolutely love it. I am on the go alot and use UPS for shipment of my medication from the VA. It is great to know when the shipment will arrive so I can be home.
Great for a organization! 5/5
By Mandi K37
LOVE!!! I am able to track multiple shipments from different vendors/senders without having to check tracking from each individual sender and tracking number! I get shipment updates, can see exactly where my packages are, and when they’ve been delivered. I live in a more rural area so do a ton of internet shopping - this app makes life so much easier!
Great App 5/5
I love know when a package is out for delivery and then when it’s been delivered
Always right! Thanks UPS!
Excellent app 5/5
I love the fact that I can easily track my packages, set up a hold or reschedule a delivery date all from the app.
I love the app. It works great always know when a package is coming and where it’s at. Have had to have a few things held at hubs to pick up but the app tells me where it’s at so I can get it.
Great app 5/5
It works as advertised and simplifies package arrival questions and control. Having had a UPS account for years, I rely on them to keep me updated. The app does that most efficiently.
Doesn’t catch incoming packages. 2/5
With the previous versions this app would catch when a package was shipped to me without having to enter the tracking number. With this version I’m getting packages without the app showing there coming. I loved the previous versions, this was a great app until this version.
Love this app as it gives me all the information I need while also offering different options for getting updates, changing delivery destination, etc.
Very convenient 4/5
It's great to know when I should receive my packages via text. And I can set my delivery preferences. Very convenient.
Works well 5/5
Works well for me! I love being able to easily track.
App is user friendly which is great
I am so happy that I could sit anywhere to see where my package is.
Love it 5/5
Very intuitive app. I found out that it has much more to offer if you are signed up for myUPS. If you are someone that sends and receives a lot of packages, you should consider using the app as it has great notification options.
How to become better 4/5
I love the UPS app and I know that there is room for comments such as the door will be left open so when they leave a package they can leave it inside the front door way. But there is no where you can place a comment or maybe a phone number or anything to let you know that the package has arrived maybe a text message would also help.
Handy app 5/5
Works great, simple to use. What more could one ask for?
I Love ups App 5/5
My delivery went very smooth with this app thank you UPS
Pretty darn accurate 5/5
Shows me what packages are headed my way, good notifications, allows me to provide special delivery instructions.
Good app 5/5
It’s ok & easy to work on....don’t make any major changes.
Doesn’t work 1/5
I have to say I gave this app a solid try. I downloaded it and had to “sign up” so many times trying to utilize the UPS MyChoice system and it never goes through with my address. I either get a system error or my address is already linked to my user ID so I can’t use it or something. Even when I press log in I’m still asked to enter my address and 10 tries later it still won’t work. It’s a nightmare to get a package when you’re never home and this didn’t offer any solution.
The best 5/5
This app makes my life so much easier. I can always see what’s going on with my delivers, when they arrived especially when I am not home. I can also schedule pickups for my business.
How to remove old address 4/5
My only issue with the app is successfully removing an old address. I tried removing it from the website. It just added the new one.