Love the app 5/5
Love this app. It gives me the best updated info
Iphone Max pro 4/5
50% of time it cannot find info with tracking number 👎🏼
UPS is an unreliable business 1/5
Too many times when I order something and it’s sent via UPS, I receive a text saying that it will come later that day and time range, and even though they’re in the area it somehow gets delayed until the next day. I wish they’d only send me an email when it for sure is going to come, because otherwise it gets my hopes up and then when it doesn’t come it makes me feel depressed and angry, so don’t send your packages via UPS.
Best Delivery Service 5/5
UPS is the best delivery service countrywide, but the seamless coordination of all related packages needs improvement!
Easy to use and very helpful 5/5
I’ve had UPS app on my phone for long as I can remember and I love it.
Best Shipping Experience 5/5
I just love ups and having the app gives me constant updates of when I will receive a package as well as changing anything if needed
Love UPS 5/5
I can always track my package and know when it will be delivered!
Love the real time tracking feature 5/5
I was expecting a UPS package today. Like all sites it tells you when your package is out for delivery. But the UPS site shows you EXACTLY where the truck is in relation to your delivery address. I could check throughout the day and when it got to my subdivision I could even access street view which appears to be a camera on the van. I saw it was right around the corner and I could be at the door when it got to my house. I was impressed and awed! I LOVE this app!
UPS DELIVER’S 5/5
Great when you are receiving online packages. You know exactly when they will arrived.
Love, Love, Love 5/5
You can now see when the truck is close to your home, even when you live in the country.
UPS App is better than web site 5/5
I enjoy the UPS app. It is easier to navigate than the full web site and more consistent in performance.
UPS Choice 5/5
This app is very easy to use and so accurate in giving information. Thank you, UPS!!
By Gama juju
I love having this at my hands. The tracking is so important. Let’s me know exactly where my packages are and where they are every step of the way.
My favorite part is Follow My Delivery. I can follow the truck from the barn to my door. It’s not every time though which I wish it did.
Please keep doing a great job.
Not a fan in general. 1/5
9x out of 10 there’s a problem only while using UPS. I try logging into my account and it tells me my ID isn’t correct. Though I know my ID, I click “forgot ID” they email me my ID and it’s the one I was already typing, but it’s not being recognized for some reason. Also when I click forgot ID, it asks for ID.......At this point my login are it’s are blocked. I try to register and it tells me the ID is already in use. So if it’s being recognized, why can’t I use it?? I’m also still waiting for the automatic email to make a new account.. Also a friend of mine sends me a birthday gift last week. UPS claims they knocked, but I never heard anything. They don’t leave a note. My friend tells me they say they’re coming back the next day and I have to sign. Instead they ship it back to where she bought it but mark it as delivered so the company doesn’t want to refund her. They didn’t even hold it.....
Great App 5/5
By Whatever who cares?
I have been using this app for a long time now. Real time on when packages are delivered (actually able to greet my driver). This is the best thing for UPS especially during times like now when packages important to receive and know when they are to arrive. You can even change delivery dates or select your package to go to a pick location in case you are not home.
Could be better but, still a great app and helps a lot
Good when it works 3/5
You cannot reach a live person for support ever. I’m receiving someone else’s delivery notifications.
Good, but buggy 3/5
By J C Sharpie
It’s a decent app with nice features. My only complaint is that old, already delivered packages don’t always disappear, and there is no way to organize deliveries; currently, my deliveries are in a random order rather than by expected delivery date. If these bugs get fixed it’d be a perfect companion app.
Great App! 5/5
By spider from TEXAS!
Very intuitive and useful. No glitches that I’ve found.
Overall Good Except... 3/5
Overall the app is great and easy to use except when tracking. You are given an estimated delivery window however when you click on the Follow My Delivery, you get a different delivery time. They should match. I should not have to go to Follow My Delivery to learn my delivery time changed.
We’ve been using the App for years and have made tracking packages as a part of our daily schedules. I love seeing the truck icon, so that I can swing by UPS if the delivery truck is in the vicinity.
Great way to monitor your packages. 5/5
Makes life easier! 5/5
This has made getting my packages much easier, as long as you live in a place that you can trust your neighbors I vote YES! 😃 👍🏿
AWESOME APP !! 5/5
I have been using this app for little over a year and a half and i love it !! I receive packages almost daily and this app surely has been a blessing !! I encourage anyone to download this app and watch the magic begin !!
APP MAKES FOLLOWING SHIPMENTS EASY 4/5
By WW Service Provider
I appreciate being able to follow both personal and business deliveries in one place.
I also appreciate being able to track packages that I send, the progression of the shipment and notification that it has been received by who it was sent to.
I Love the UPS App 5/5
It is so nice to know when my packages are arriving and where they are being placed. Away from my front porch. Every driver/delivery person is respectful, kind and helpful. And God bless them for being over worked, working through this Pandemic and they all deserve a huge THANK YOU and maybe a raise? 😊 Thank you UPS PEOPLE!
Not worth the memory space it takes up 1/5
Does not do what it says it does
Online Shopper 5/5
The UPS app is Great! In almost all cases, as soon as the shipper enters the shipment info into the UPS system, the shipment status is sent out. From then until delivery is made, status updates are automatically sent out to keep you abreast of the shipment progress. Or you can also log into the app to check the status of a shipment/shipments at anytime yourself.
Force closes 1/5
Force closes on launch on iPhone 7+ running iOS 13.5
By JBW II
The app is user friendly However, the arrival time of 10:30 am not so good. It is now 11:20am and no delivery. Still says left Sanford, FL @ 9 something. The package being delivered is very important. Like I said app is user friendly delivery schedule not so good!
This app is so handy and I can’t give UPS AND the drivers nearly enough credit here using these stars! My packages are traceable and arrive when promised. The drivers are the best..they are helpful and most of all-careful! Thanks UPS for all you do!
Great convenience 5/5
I’ve been using this app for a couple of years and I love it. Lots of information to help you keep on top of all your shipments.
Great way to stay on top of expected packages 4/5
I really appreciate this app because it’s helpful in letting me know when and where my expected packages are and approximate time they’ll be delivered! Awesome. (Notifications are set to your preferences e.g. text/ email/ both.) Especially when I don’t want something out in the rain/ heat/ elements, or if you live in a crowded area and/ or want to avoid porch pirates to keep your packages safe since you know when they’re coming and can leave instructions in advance for your package delivery e.g. on the porch, leave with neighbor, place in the garage, or leave a code for driver to be able to leave in a secure place until you retrieve your packages.
We have been have so many packages though (lol) since in store shopping is limited, that it’s hard to keep up with whose package is whose, or what! Wish the app would tell me who the sender is as well as the tracking number. Great job!
Love It !!!! 4/5
By Deion's Crack
It is one app that does what you need. There is not a whole lot of clicking and button pushing to do before you get to the needed info. One click and your there. It is sooooo user friendly.
Always on time!!!
Horrible service 1/5
This is awful I was literally waiting on a package for a least I ship my package on May 19, and I been waiting 2 weeks and that sad part is that it keeps saying ...it’s in transit and it’s been saying for 5 days smh !!! And I’m trying to get in contact with someone to see where the package is at. It won’t be even give me a schedule delivery. It keeps saying destination scan and haven’t even got it the destination the package is suppose to go ocean side and it says San Clemente and that’s not far from oceanside ... can I pretty please get my package please get this package package???!!!!! I understand this pandemic has affected everyone but can I please get my package
Love the UPS App 5/5
By St. Bernardus
I use this all the time to re-direct deliveries for pick up when I am out of town. Eaay to use. Text updates. Good App.
Very useful 5/5
I use this app daily because our family gets a lot of packages. I like that I can add my family members on this same account so I can look out for their packages as well. The UPS app does what it’s supposed to do and does it well. It’s one of the most useful apps on my phone.
New user 5/5
By SandWhip Truck Driver
This is so helpful to know where and when my package(s) is and when to expect delivery. The options are so helpful for delivery and if changes need to be made. This app is really helpful.
Other delivery apps need to take note! 4/5
I've really enjoyed the ease of access and how neat it is to be alerted that I'll receive a package just for registering my address.
Jody Edge 5/5
Never had a problem with UPS.
It’s a great tool to monitor your shopping 😀
Good App 5/5
Needs a little tweaking but overall the app did its job.
This App is a good one with one problem: 4/5
I can’t figure out how to remove the packages I’ve already received from my pending shipments list. And trying to contact UPS to ask them about it, especially during this CoVid19 situation, is next to impossible. If there was a way to find out how to work with your own information, your own shipment schedule, I’d have rated this APP 5 stars! It’s really nice to be able to see at a glance whether and when you have packages scheduled for delivery, especially when you tend to receive packages on a semi-regular basis.
Love the Delivery Day-Of Feature + More... 5/5
First, it’s great for keeping track of both shipments to and from yourself. Especially online returns. I also like getting a text message once my item(s) has been delivered. My FAVORITE feature is the day-of delivery track-your-driver map. Sometimes it’s helpful to know approximately when a package will be delivered, for many reasons. UPS is my go-to shipper and I LOVE THIS APP!
Great app 5/5
This is extremely useful, updates are real time. The ability to change the delivery of you are not home is reason alone to get the app.
Love the app 4/5
Wish we could delete deliveries like Fed ex app
Much better than the web 5/5
Based on their web site, I wasn’t sure UPS knew it was 2020. Their iOS app is great!