Different prices! 1/5
Charges more for shipping and taxes on this app then if you go on their website! What a shame!
iPhone X Compatibility Issues 3/5
I have the iPhone X and it has been out for mooonths now, and this app sill has not updated to fit the screen and notch, and it even gave me the option to use Touch ID for logging in.
Too slow! 1/5
If I’m connected to my internet it loads sooo slow and most the time kicks me off and says error! No it’s not my internet because it is the only app/website that does this. And if I go off WiFi sometimes it works sometimes it does not. I hate to even shop because it takes 10 mins to load every single thing I try to look at!
Dry difficult set up 2/5
By Debbi Lannon-Smith
Must change passwords, to login to app then account is not linked, change password and different login for credit card. Makes me not want to bother.
I love Victoria secret but their app and website always crash and are very slow. And also they freeze and glitch and its just overall annoying to use.
Will not work with wifi 3/5
This app would be excellent if it would just work while using my WiFi. It keeps telling me my internet is slow and I know it’s not!!! It’s the only app on my phone that has this issue. I have to turn it off and use data for it to work.
Very Convenient 5/5
I have been using this app for quite a few times, and it is very convenient for anything you need to order.
Please Update 3/5
By Glo Mama 🌹
I have a iPhone 10 and would like the format to be updated so it can be visually pleasing. I also dislike the clutter of the app. It needs more of a minimalistic approach. Please update..
Try entering an address that isn’t pattenered like 123 main st. You end up having to call customer support to have them fix us because their address-mangler won’t respect your edits. Then accidentally lock your account. Customer care won’t unlock it and their tech mechanisms for unlocking don’t work at all. It’s like they don’t want your money. So aggravating. Not going to shop here anymore.
Won’t let me sign in 1/5
Every time I try to log in it says wrong password. Then I have to reset. And when I do reset it it still says wrong password and I get locked out.
I do all my online shopping with my iPad, but can’t seem to find this app for it.
it’s good but one problem ... 1/5
it a amazing app i love it but it needs to update to support the x it crashes more on my phone then anyone else or freezes please update to format that the x can take
Love the app 5/5
So easy and fast shipping.
I love everything from Victoria’s Secret my fav store.
So bad 1/5
App doesn’t work at all.
Doesn’t work. I’ve been trying to log on for days and it keeps saying I need to reset my password. I just log on from a computer now. So pointless.
By chunky buddha
I don’t know what I would do without VS. I’ve tried to use other brands. But no one comes even close to the sales, the fit and convenience of ordering right through the app. Easy! Fast! Great! I am a very happy customer!
Hope quality is still good 4/5
App is fine. I like that they have added more colors and options. I’m hoping quality of products remains good, as I’m skeptical after reading some of the VS reviews.
I'm very like it
Thank GOODNESS 5/5
Since the website has been down for months, if it wasn’t for the apps, I wouldn’t be able to look at or order anything!!!
Good job 5/5
So far so good! Just successfully placed my first order using the app. No issues.
Very good 😘😘😘
Love it! 5/5
I didn’t even know Victoria’s Secret had an app, but I’m glad they do and it’s super easy to use. I found everything pretty easily and I was able to use a free panty coupon, a $10 off for my bday and use my gift card and only paid $.64 for a jacket and panty! Love it!!
Never works!!!! 1/5
Nothing ever loads. I’ve tried everything I can think of. It’s completely useless.
Room for improvement 4/5
By Simone Gamali
Love the app, but I wish that I had the option of seeing in store availability. Additionally, free shipping should be at $50, not $100.
It makes my purchase so easy and simple I love it!!!
Best Little App Around 5/5
This is app is a little confusing for a beginner but it doesn’t take long to become a professional, I’ve used it several times and I love it. No gas, no lines, no waiting.
Love the app! 5/5
So much easier to use than the website!
I LOVE Victoria’s Secret!! 5/5
I LOVE this app-this store....this everything Victoria’s Secret! That said, PLUS, since I’m am an Angel Forever, I also have a few things that would be nice for them to tweak??
First, I agree with the review about getting sent all the way back up to the top of the section that I’m looking in, it IS pretty frustrating.
Also, only being allowed to have 50 faves?? Before I realized that was happening, and at different updates with the app it either dumps off the older items you had as faves...OR as of now, it will give u a “too bad your list us full” message. This is annoying, and meds to be fixed some how.
Another irritating feature this and MANY apps out there, is missing? The ability to empty your cart. Now I’m not a dummy, this is a marketing tactic that makes sense form their point of view. But seriously folks?? If I no longer want the items? Then I’ll take the time to remove them...but honestly, bc I’ve had a bunch of stuff in there & for some reason I forgot about the sale or changed my mind but then I just didn’t have the time to empty my cart?? I’ve lost out on or just forgot to make the purchase I would have been able to make otherwise. (Bath & Body Works is also annoying to me this way!) For example, since there are so many 5 for $30 type offers I’ve had a bunch of unders in there & had the deal expire only to want to take advantage of another deal that started...but end up just giving up bc it was too much to deal with right then!
Now on the larger scale of what’s important in life??? I know, I KNOW! It’s just a thing I’ve noticed & found annoying...but I’ve lived on to fight another day :).
Of the many many MORE things I love about this app, I DO like that the “Love this item” list tells you when an item is no longer available AND OFFERS TO REMOVE it from your list for you. Really cool. I’m pretty sure it also does this in the actual shopping bag.
Just an FYI?? Those of u that want to use more codes with out getting dinged for the shipping? You have to plan it out? But if you are an Angels member (and I’m pretty sure that means using the Victoria’s Secret store credit card(?...Check to confirm)?? BUT REMEMBER IF U are qualified you can use the code ***** JUST4ANGELS **** code & anytime u are purchasing a bra it will give u free shipping. So hope this helps??? Have fun...
Come a long way 5/5
I’m giving this app 5 stars because I’m impressed with all of the improvements I’ve seen over the past year. Being able to check out offers and coupons available even if you don’t necessarily have or were even aware of coupons is a treat. The “wallet” feature for coupons is cool. Overall the navigation is a lot easier and I have no complaints
Set up. 5/5
I wish that the catalog had item numbers in it but other than that all good thank you
Make IPhone X compatible 3/5
Apps that are not IPhone X compatible are tricky to use as the general display is tacky. Please add this in an update.
Vic App 5/5
By Allison Maria
Very easy to use!
VS APP 5/5
By RIN - GUAM
App is great - just wish for us people who do not have the option of having a VS near us ... to also include the sales that they have IN-STORE ... guarantee SALES will skyrocket ❤️
This app is life
By Ratchet DCMC
I absolutely love this app! I have not run into any issues thus far and I have been using it for about 6 months. I am very satisfied with the items and customer service that I have received.
LOVE IT 5/5
By Georgia girl!!!
Love love love this app! The only thing is, I wish you could use more than 3 promotion codes. It would be awesome if it would have 4 or 5. This way I could use my rewards that I earned plus the awesome promotions. So hard to choose which ones to use.
Im always adding to my cart on almost a daily basis.
Easy to use 4/5
Easy to navigate as well as easy to apply offers and your rewards
I love it! 5/5
By S Hayman
No problem here. I love it, it’s easy to use. I had someone on chat answer a question and it went smoothly also.
Working Yet Very Unorganized 1/5
It’s a smooth app without any crashes. The checkout process and wishlist is smooth and simple.
The only issue is their unorganizing product selection. I wish they didn’t combine one bra style to another that doesn’t look anything alike, because it’s REALLY ANNOYING to click every product to FIND your specific bra. Why can’t they just keep one style of a bra seperate from others?
It’s just messy that I avoid buying things online so I have to make a hassle to visit the store, in which I rarely visit.
You can do better Victoria! 1/5
This app is so slow. I still have to press the ‘back’ button?! Why can’t I just swipe to go back to what I was looking at? Also, if there are clothes with various colors then please show all the colors on the models. I don’t want to have to wonder about what it will look like on. Just show me!
The app is very laggy and sometimes very slow to load but besides that the app works great!!!
Easy and effective 5/5
By Cede gelada
Love it so much thanks!
ALWAYS says “system error” 1/5
What could be something as easy as clicking a button turns into a 10 minute phone call because every single time I try to sign on to make a payment it says system error. My password and username aren’t invalid, as I intentionally typed incorrect info to see if this was a problem and a different message came up saying the password was wrong. This has been an issue for MONTHS!!! I’ve complained about this to VS and I’ve seen other people complain, however still nothing has been done to fix it! About to just delete the app!
Needs an update 1/5
Just totally stopped working about 2 weeks ago, app doesn’t even open without immediately closing on my phone. I have an iPhone with the most current update so I don’t understand it . Never happened before
Fix the app 2/5
By Isa Diaz
I love Victoria’s Secret, I love the items they sell and I thought that having the app on my phone would be great since I can buy stuff from there and it’d be that simple. However, the app is slow and always crashes, it won’t load or just freezes and I have to close the app and when I open it again, some items are missing from my shopping bag. It’s way better to just go on safari and shop online there. Please fix it.
Shopping made easy. 5/5
Sometimes I just don’t feel like running to the mall. The app makes it easy to shop at Pink and VS at the same time. Love that I can pay my VS bill with the app too.
I love this app 5/5
I made a purchase from Victoria’s Secret the other day and got quite a bit of compliments on the velvet Matte. I went online to see about all the colors and it was on a bigger sale online than in stores. I bought more for myself and my sisters. Great experience shopping online. Products were easy to find and were all in stock.
Page unavailable? 2/5
I saw my tracking number one time now when I try to view my order status etc. “Page unavailable” keeps coming up.
Good but I have a request 5/5
Could you make this card available for apple wallet?
Other than this, it is a great app which is synced with website. It has good user friendly interface