• Category: Shopping
  • Release Date:
  • Current Version: 4.6.0
  • Adult Rating: 4+
  • Developer: Zappos IP, Inc.
  • Compatibility: Android
363,375 Ratings
$ 0

Zappos App

Our shopping app does its darndest to deliver that WOW service our customers have come to know and love, like free shipping and returns with no purchase minimum, a 365 day return policy and 24/7 customer support. You’ll find the number, live chat, and our support email inside. Also, just because we love you for trying out our mobile app, all your orders that are placed through the app will be eligible for FREE Next Business Day shipping! WOW! Yep. That's how we do it here at Zappos. Make sure to check out our complete Shipping Policy and Terms & Conditions for all the deets and special exceptions ... like you live in Zimbabwe. We know. We are sorry that we don't ship there too! We’ve matured a lot in the time our app has been out and are dedicated to putting our Zappos WOW service into a mobile shopping app. Beyond just making the best shopping experience we can think of in an app, we LISTEN to our customers! We love our customers so much that we add the features they want! Here are just a few of the features we’ve added that came from our customers: • Manager your account info • Track your order on a map • Make returns from inside the app • Retina support • Save your searches • "Keep Me Logged In" so you can shop faster • Zoomable High-Def product images • Notifications for when desired products come back in stock • Share products with friends over Facebook, Twitter, E-mail and Text Message • Product videos • Exclude search filtering Do you have an idea that would make everyone’s shopping experience better? Tell us, we listen! Dig in. Leave feedback. And ratings! We love you. The iPad and iPhone app has products available in the following categories: Shoes Clothing Bags & Handbags Accessories New Products Gift Cards Specific Brands Contacts – make life easier by selecting a shipping address from your contact list. You can still enter your address by hand if you don't grant us access to your contacts. Photos – save HD product images to your device (tap and hold an image on the product page). You can always take a screenshot too if you don't grant us access to your photos. Camera – adding payment information can be easy and fun, put our laser scanning, card reading, super cat to work. You can still enter your payment information by hand if you don't grant us access to your camera.


Zappos app screenshots

Zappos app reviews

  • One of the best! 5/5

    By Zephyr823
    Ive always said Zappos was one of the greatest online stores ever. They should be awarded for their customer service and lightning speed shipping. I believe their warehouse is right next to UPS’s Louisville hub. This app is the best hands down! Scan your credit card in. Its hilarious!
  • Shoes 5/5

    By ja samo ja
    I just love that you have some many shoes available in wide. I have wide feet and it’s very hard to fans shoes that fit.
  • Super Easy Shopping 5/5

    By Cynodoc
    I love Zappos! They are fast on delivery and have free returns! They carry many brands and I’ve shopped clothes and accessories like Maui Jim sunglasses. Quick, easy and I can shop from my couch. You just can’t beat the convenience.
  • LOVE ZAPPOS! 5/5

    By Angelawinningham
    I’ve been shopping with Zappos for many years and it just keeps getting better and better! Zappos makes it so easy to shop from home. Returns are easier than going to a department store! Best of all, you can try everything on at home. You can’t beat free shipping and free returns. I like reading other customers’ comments and find them valuable. Zappos as added so many luxury brands, as well and not only shoes, but clothing, too! Zappos- please get a contract with Theory women’s clothing. ;) 💕💕💕💕 Angela Fort Lauderdale, FL
  • Shoes 5/5

    By Ags rule
    I am always 100% satisfied with my orders from Zappos!! Best place ever to buy shoes and delivery is fast.
  • LOVE!! 5/5

    By Roxyfox1
    Zappos how do you do it? I would love to know! I love you guys,I really do! So convenient. Customer service,availability an choices of products,returns..everything 100%!! What's the secret?
  • Pics too small 4/5

    By bernernh
    This is a great app, but the pictures are too small and you can’t enlarge when scrolling. If you’re on your phone, you have to click on everything to actually see it.
  • First Choice for shoes 5/5

    By omsonia
    Absolutely my first stop when searching for shoes. Easy to navigate site and great customer support.
  • No Surprizes 5/5

    By Go LSU
    Good people to do business with.
  • Jason 5/5

    Jason who assisted me is the greatest!!! He provided excellent customer service and has made me a Zappos customer for life!!! I’ll be referring Zappos to all my friends and family.
  • Great Shopping Online 5/5

    By pamhilde
    Hate going to the mall this website is perfect! Love that shipment arrives super fast!!
  • Reliability 5/5

    By PSnacks
    All reviews are accurate, everything is on time and as ordered. Perfection.
  • Too easy 5/5

    By Iminhr
    Zappos you make it way to easy to shop! LOL. Love it. Service is outstanding!
  • Love Zappos and Love the APP! 5/5

    By BES4444444
    Makes my life so much easier!
  • Great 5/5

    By Lesa Owen
    Great app and shopping site. Only thing I wish that was different is the option of checking out with PayPal.
  • These little boots booties or so comfortable I just had to order another pair 5/5

    By 3 strawberries-SF
    San Francisco
  • An easy and convenient way to buy shoes! 5/5

    This was by far the most convenient shopping experience. The minutes used were brief and the selections were plentiful. I look forward to receiving my purchase soon.
  • General service 5/5

    By countryboyluva
    Excellent selection with loyalty program. Speedy delivery. Free ship and returns...makes it so easy to shop. Detailed reviewers are also very helpful. LOVE Zappos!
  • Service with a smile 5/5

    By Mudsy1949
    No kidding - just look at their videos. Fab return policy.
  • Zappo’s is the best 5/5

    By Dirtysanchez423
    Keeping this short and sweet best customer service I have ever dealt with. Top notch and will always recommend. Not to mention super fast shipping.
  • Zappos 5/5

    By Gram'31
    Love Zappos when in need of a last minute purchase they’ve never let me down next day it’s next day!
  • Love it 5/5

    By LR R
    Love everything about Zappos. From selections to customer service and shipping. Always my first place to look for something. 👍🏻
  • Great company -- convenient app! 5/5

    By Exceeded my expectations
    Great selection, best prices, awesome return policy. The app matches the customer experience and makes it very easy to look for what you need, save favorites, and find your the best shoes.
  • Ed 5/5

    By Edje617
    One of the best online companies and the app is very easy to use.
  • Fantastic Experience 5/5

    By Patcell
    Zappos provides an outstanding shopping experience either online or via the Zappos App. The app is easy to navigate and provides easy-to-use filter options to narrow down searches. Easy check out process and direct access to customer service either by phone or chat in the app. And the Zappos customer service team is second to none. Fantastic!
  • Fantastic filters 5/5

    By Markawesome
    With so many products options and styles it’s really easy to narrow down to exactly what you are looking for Want blue clothing but nothing with orange, done!
  • Teva Terras 5/5

    By Sophie/Barney
    Perfect shoe for summer. I have a wide foot and large bunion on one foot. I can wear this shoe all day. I have multiple pairs. I always wear socks too, wool when it rains. Thank you Teva
  • Great app 5/5

    By Kaleb 0428
    Easy to use and great delivery time with products.
  • DeeDar 5/5

    By DeeDar24
    Very easy to shop with and gladly accepts returns.
  • Easy. Fast. Reliable 5/5

    By SCastleberry
    Zappos app and online store is easy to order from and their return policy is great. I love getting my shipments the next day for free.
  • Shopping Perfection 5/5

    By missannkimba
    Easy, quick and great return policy
  • Days of good prices are gone 3/5

    By Robinanyc
    Still great selection Searches are very annoying. Difficult to navigate on ipad and returns so many things that are out of stock.
  • Fast and easy 5/5

    By geegee456
    Great app! One of the easiest to use!
  • Easy shopping! 5/5

    By KDG2012
    Super Fast Shipping, super easy returns (returned because of size, not anything to do with Zappos) Easy to use chat in the app, questions answered fast, super nice and knowledgeable! Would recommend Zappos and the Zappos app to anyone!!
  • The best! 5/5

    By Raynn D
    Free next day shipping, free returns! Love Zappos!
  • Amazing Company! 5/5

    By You Be You
    A company with excellent customer service. The times I have had to contact customer service, the process has been carefree. Zappos also believes in giving back to the community which makes them an even more outstanding company. Zappos makes each buying experience easy and seamless. We look forward to doing business with Zappos for years to come!
  • Dropped one star 4/5

    By joshEjosh
    Minus one for not having a way to delete a shipping address.
  • Love this app 5/5

    By Walltech1
    This is a great shopping on line experience. High quality service at the touch of your finger tips :)
  • My go-to for shoes 5/5

    By April in Kansas
    Zappos is the only store I buy shoes from. The selection and service is unbeatable.
  • I love shoes! 5/5

    By Lvmygirl!
    Zappos has the verity of shoes!!! Also had help with chat! AWESOME THAT SHIPPING IS FREE!!!!😇
  • Difficulty signing in 3/5

    By Gumaya
    Kept being told I have been logged out
  • Best customer Service! 5/5

    By Calssjj
    The app and website were having some problems. So I called and they were able to take my order and it was a quick process. The shoes will be here - 1 day shipping!
  • Problems logging in 2/5

    By skp212
    Usually I love this app but with the latest update it now won’t allow me to login. First it spools with the logging in screen for about 30 second. Only to tell me afterwards that your session has timed out. :(
  • App problems since update 3/5

    By therealakala
    First, I love zappos, long time customer, best website/search features/customer service, etc, etc. I just updated my to iOS 11.3.1 and since then the app keeps asking me to sign in, so I do, and it immediately pops us a 'session timed out' screen. Also, will show NO products when browsing, only the 'recently viewed' stuff on the 'home' screen. I'm sure they will have an update soon to fix these issues, but still a bit frustrating!
  • Not sure 3/5

    By go6ee
    Update: I updated the app and now it keeps logging me out as Soon as I log in! I literally can't log in right now. Please fix immediately. Love this app. Great stuff. Great prices. Easy to use
  • Great! 4/5

    By IM1517
    Great App! Shoes are too expensive sometimes but on the other hand there are full model rows and sizes.
  • My order 2/5

    By Woodchurch
    Took 6 times entering my credit card data even using my ‘contact’ info and camera shot of my Card. Unsat. I was on my last attempt and would have deleted the Zappo app. Soured the experience after an hour of shoe shopping.
  • Happy is trying things on! 5/5

    By chinnzen
    I love you guys for letting me receive things quickly, keep what I want and return what doesn’t work without regret! You rock!
  • Problem 5/5

    By Phyllis Groveport Ohio
    Make coupons available for frequent buyers would be nice
  • Quality products and excellent service 5/5

    By vittoria_m
    I’m more than satisfied with your service. I will be using Zappos more often for my shopping needs. Thank you.

Zappos app comments


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