Loss of TouchID since iOS 11 release 3/5
Since iOS 11 has released, I have lost the ability to sign into 1Password using TouchID, which means having to revert to typing in a very long master password. It’s a pretty major inconvenience after having had TouchID login for so long. Very frustrating and a big regression in the app. Please fix!
Awful support 1/5
I cannot believe how subpar the support is. I’m a twice-paying ($64.99) customer too. I’m spent with companies like this
Don't do it; I'm reverting to LastPass and Google Authenticator! 1/5
I installed the 1Password iOS application on the advice of a trusted colleague. (I am running the latest update of iOS, on an iPhone 7 Plus). My intention was not to use your hosted service, but rather, to maintain a local vault and sync it with iCloud Drive. Seeing that support for multi-factor authentication ("one-time password") is a premium feature, I immediately spent $9.99 for the premium iOS upgrade. Unfortunately, even the upgraded version of your iOS app lacks an option to configure MFA for sites that I visit, such as Amazon Web Services (for the AWS Management Console).
1Password makes false feature claims
Getting started with 1password is unnecessarily difficult
Can I get a refund of my iOS premium upgrade? I am uninstalling 1Password and returning to LastPass for password storage, and Google Authenticator for MFA.
Support and app are best kept secret. Just works and is simple and secure. Membership is well worth it.
Support Is Lacking 1/5
I am being prompted nearly every use to enter the master password.
I’ve followed the steps on the support site to remedy, to no avail.
This has been going on for some time and others are complaining.
Instead of fixing the software, we’re stuck with this. One star.
Perfect solution 4/5
One of the best tools you can use to help keep your accounts safe. It’s lost it’s convenience a bit since iOS 11 update - it seems to ask for the master password more often instead of using Touch ID. Would like to see that fixed. Other than that, it works perfectly.
Poor comportability 1/5
I have been using 1Password for years and with the recent iOS update the old program stopped working and they are not providing an update which would allow me to access all my old passwords which are now inaccessible. The new program, despite being the same designer, doesn’t recognize or port the old passwords into the new app— HORRIBLE DESIGN!!!! Ensure you have all your passwords stored elsewhere before updating your iOS because 1Password isn’t reliable!!!!
Opening App Is a Drag 4/5
I love 1Password and have been using it for many years now. Maybe 8 years at least. Back when I was using it with an iPod Touch 2nd Gen.
The one and only frustrating thing about 1Password is the slow animation when unlocking the app. Seriously it’s so slow! Just eliminate this process and get me In the app. I’m trying to get in and out without the silly unlock animation.
Buggy with iOS 11 2/5
Current version of the app has a bug that requires me to enter my master password much more often than my set preference, not allowing TouchID when it should. This is ruining the experience. My master password is long and hard to type on a mobile device. Fix has been ‘in the works’ for 3 weeks, but not yet available at this time. Dropping review from 5-star to 2-star until this issue is resolved.
This app is the best I’ve ever invested in and it’s value in my opinion is unbeatable 5/5
I have been using 1Password for a few years now without a single issue. The security of my info is paramount and the ability to create maximum character passwords on everything is amazingly easy and effective. I rarely write reviews but this is worth the time to share for anyone who is looking for password apps you can be certain it’s price is nothing compared to the peace of mind additionally the creators constant communications and updates keep us in the safe zone in a rapidly changing internet criminal activity
Absolutely The Best 5/5
Thanks for the functionality of this application. This provides the type of user friendly functions, that Apple continues to not provide in IOS. This app is beautiful to look at, easy to use, and is a secure space for all my passwords. I love the fact that you can sync to iCloud, reset your phone, then download your vault as needed. It has saved me from completely losing my passwords more than once. That alone makes it worth the money.
Have to pay MONTHLY 1/5
Upon opening you are greeted with paying monthly or $36 yearly. No way!
Great app 5/5
Love this app, use it every day, but is this going to work with iPhone X? No more fingerprint. Will this work with face recognition?
Awesome Customer Support 5/5
I have enjoyed 1Password for its simple and elegant design. I have it on all my computers and devices; and I use it everyday. It’s one of my favorite apps.
Recently I had some issues with my account. I contacted the support team. They are just as good as the product - thoughtful, thorough, and very effective. I got all my issues resolved. It went really smoothly. I especially enjoyed my communication with Jenn.
AgileBits is simply the BEST.
Can’t live without it... 5/5
When I first got this app for IOS I thought it might be handy, but the more I used it I realized how easy it made things. I used to keep a notebook with all of my logins and passwords but no more. In fact, I also got the version for my Mac and since they sync through iCloud I have all of my personal and work login info with me wherever I am. A year or two in and it’s become a regular part of my daily workflow. I highly recommend it.
great app! 5/5
I have not used 1 password for over a year. during that time I set up all of my passwords on 3x5 cards. That was a mistake!
I lost immediate access to my passwords because my card
file was never available where I was. Now, sign-ins are more frequently required so I knew I had to get back to 1 Password.
Thanks for letting me return.
Can’t Live Without It 5/5
The developers behind this app have my heart - I couldn’t live without it. Beautifully designed, extremely stable, and with all the features I could imagine wanting (though with rapid updates bringing more), I won’t be looking elsewhere anytime soon.
The Best There Is 5/5
I've been using 1Password on all of my iDevices, Macs, and PCs for more than a few years now and it continues to be a solid, reliable, secure, and easy to use app. With Touch ID sign-in, and some apps now able to allow 1Password to fill in fields, I wouldn't recommend anything else.
Been using it for years! Cannot imagine a better alternative 5/5
After using his for about four years, maybe more, it has become a backbone of any platform used from android to windows. As an Apple user, I love that in recent years, it now integrates with iCloud. This adds to security. Great app on any platform. Like someone connects electricity in a new home, those using technology should use this app for all password needs. An absolute necessity.
Absolutely Essential 5/5
The best password manager keeps getting smarter and better. I love the support for two-factor authentication. It looks me to keep my logons even more secure without the need for a separate app. The integration with iOS is excellent. Highly recommended.
Secure password management 5/5
I consider this a must-have app. Like an old friend, I've trusted it for years now to store passwords and other private information. I love the ease of Touch ID and the effortless iCloud sync.
Generally unreliable. Used to resemble quality. 1/5
Cannot re-enable touchid in settings, absolutely ridiculous. Used app for years and haven’t had this issue, but have had various other problems. Don’t expect this app to reliably store your passwords, I’ve had various annoyances especially around sync.
Amazing to think I paid a premium for this product. Used to be good.
Too complicated, doesn't work. 1/5
Really disappointed in this app. I couldn't get it to work! It wouldn't work with Chrome and no trouble shooting helped. It also didn't link to my apps so it doesn't help with passwords unless they are entered on the web.
Overall - ok 3/5
Has some intermittent sync issues and that makes it a pain to work with at times when one moves between devices and expects the logins to be there. This has been an issue with WiFi sync for some time now.
Other issue: no linux support. This is a problem for me in particular and a reason I have had to leave 1password for Enpass. If the linux version becomes available I will give this app a try again.
PS: I have a paid lifetime subscription for 1pass and leaving that is painful.
Forget Remembering Your Passwords 5/5
By John "Yoyoy" Santos
The only one password organizer that I tried and ended up keeping. First off it gave me some piece of mind knowing that no one can hack into my email, or bank account. We all have that close friend or a family.member who knows us to well and they can answer any two-step verification questions, and somehow our password was magically changed without explanation.
I don't reset my passwords as much anymore. The past couple of months has been easy for me because I don't constantly have to change my email passwords, and the option for 1Password to Generate Passwords is so hack-proof, even I don't remember my password.
The best part about this app is that it's so easy to use, even my mom and my cousin who forgets everything, and had to create so many new email addresses because she couldn't verify her account, was able to use this to keep not only their passwords but all their credit card )information). The app is so intuitive and user-friendly.
Looking forward to the next update, hopefully we can start storing pictures, documents and ids as well.
Can’t live without it... but 5/5
I use 1Password on every device I own. I literally couldn’t operate without it. The ability to create and store hundreds of high quality passwords is liberating. Knowing you’re safer the the average Joe.
One SMALL gripe. On iPhone the unlocking animation drives me insane. It’s slow with too much movement. I get it that it’s a cool looking animation - unlocking an actually lock - but it just annoys me... I don’t know why it bugs me so much. By no means worthy of a star reduction.
It’s 5 Stars all the way!
Good app but it needs cross platform support. 2/5
By Unseen Vision
1Password is great but Enpass is way better. Enpass offers full cross platform (macOS, Windows, and Linux) support but 1Password doesn’t and they charge more for their app...
I got it because 5/5
Wonderful App 5/5
It's worth paying $3 a month for the security this app provides. Easy to set up and 30 day full version trial gives you a chance to see if it fills your need. For me, it was the answer I'd been looking for. My email address has been involved in several major security hacks. I no longer want to risk using easy to remember passwords. This also keeps other information secure such as tax info and SSNs. Good customer support was one priority I had as well as the ability to sync with other devices. I run the software on an iMac, iPad, and 2 iPhones.
Touch ID broken 1/5
Unlocking 1Password with Touch ID has been broken since iOS 11. Please fix.
Crashes and Springboard 1/5
Springboard appears under cellular when I installed this app. Why?
I really wanted to switch 2/5
I really wanted to switch to this from lastpass as the overall interface everywhere is nicer. But every time I need to grab a password for a login it requires me to put in my master password (which is another long complex one that I need to copy paste from another hidden file). The Touch ID never works for me either. No matter how many times I change the settings, even to the correct ones, this keeps happening. I hope this is fixed in an update and that it’s not just me.
I’d be lost without it 5/5
For years my password management consisted of a small brown book filled with random passwords, old usernames, a complete nightmare. It worked if I remembered to have it nearby to add info to it. But was useless in the long run. Not to mention completely lacking of any security. If someone got hold of that book..... Ever since I began using 1password my life feels more organized, safe, and in control. I ALWAYS have my phone, and 1Password is always there to help me securely protect the hundreds of credentials I use on a regular basis. Now when I get an alert to change an expiring password, I don’t break out in a cold sweat wondering what should I come up with for a strong password but not too difficult for me to remember, I actually look forward password creation!.. with this amazing app I can automatically create 20+ character passwords that I (or anyone else) would never in a million years recall.
Best part is I know where all my “secret” stuff is located. And in case my phone blows up I have a back up in my Dropbox. I tell everyone I know to get and use 1Password so they too can be liberated from the mentally challenging world of secure log ins.
Keep up the great work! And terrific release notes! 5/5
In a world where app developers are too lazy to write what a patch does, I'm glad 1Password still includes detailed release notes.
The app itself works great (to 11) like always. 👌🏽
Single click to copy 1/5
Bring us single click to copy password and I’ll give 5 stars. Wish I could have a refund.
I've been using the thumb scanner on my phone to access 1Password for a long time. After trying to guess my password several times, the option to thumb scan was removed!!!!! I closed and the app, I restarted the phone several times and the thumb scan option never came back!!! That is until I remembered the password. After that the thumb scan option came back. Wow, 1Password, way to screw up people's lives.
Works for me 5/5
I don’t bogged down in this app with a bunch of unnecessary eye candy - straight forward and tight organization make this a winner in my book- other apps promise more do not deliver
Finger print authentication does not work iOS 11 1/5
By RTP Man
The product was great until upgrading to IOS 11 on iPhone 6s. Now the fingerprint authentication does not work. It requires you to enter the master password every time. The app is configured to only require master password if phone is restarted or authentication fails. Does not work as configured.
Good app 5/5
I like the app
Safe and secure! 5/5
I’ve been using this application for over a year now and I honestly could not live without it at this point. In a world of online banking, shopping and browsing this application is a need for anyone both young and old. If you’ve been looking for a secure way to save your login info look no further.
Unresponsive while searching for items on iOS 11 3/5
The app is now unresponsive on iOS 11. It’s been a good, reliable and user friendly app until now.
It would be good to add support for google drive and one drive.
Animation is too long 4/5
Thanks lease remove the “unlocking” animation after I entered password or used TouchID. I launch your app to get some password really quick and switch to the app I was using before. Don’t enjoy spending time watching your long animations. Hope for understanding.
Easy to use and user friendly!
The (1)Password Manager you’ll EVER need 5/5
No joke after 4 years I’ve never seen the agile bits team leave us empty. Even on a smaller update every detail is outline i’s dotted and t’s crossed. Sure make you feel like family and nobody could imitate. Guaranteed
Great job! 4/5
I have been looking at password management options and have decided to stick with 1Password. What is the reason I chose 1Password over Dashlane? Customer service and passion for the product from employees. There is no substitute for customer service that is passionate about what they are supporting. Yes, the other guy might have a few more features that I prefer, with 1Password I know I can get the information I need from someone who knows the product in a way that is convenient for me. That is why I chose 1Password over the other guys.
Now, for the app itself... it works. I really wish the there was a deeper integration into iOS that would make it work for more apps and more integrated in the iOS itself, but that would be between AgileBits and Apple. Also, one feature I wish this had was what Dashlane has where you can select all the passwords you want to change and it’ll change them all with one click.
One thing 1Password has is stability. I read so many reviews of Dashlane complaining about stability. 1Password is rock solid.
But, I want to state again that the main reason I chose to stay with 1Password is the level of passion for their work and service they provide. Bravo, AgileBits!
I can't read the whole content 4/5
I can't read the whole content of the 安全备注 even I scroll down to the bottom of it, I must enter the “edit” mode, then scroll to the bottom, then I can see the last few lines!
It’s the way to go 5/5
It’s concise,smart,driven way of solidifying my personal info
This is the first password manager I have used and I can say I will be happily paying the annual cost.
The security is second-to-none. I will admit, it does take more effort to log in a new device, but it works so well that it is worth it. I see very little chance of my passwords being breached using this app.
I have the family account and so far everything works flawlessly!
1paasword pro 1/5
I bought pro version and everithing was fine but now my accaunt is frozen cos they asking me subsription
Simple, Straightforward, Secure Password Manager 5/5
1Password really makes life more secure and easy by taking away the burden of securing everything. With their two-key approach, your passwords are protected even if hackers hack their cloud, since you have one of the keys that isn't stored on the cloud. This puts it way above LastPass and others who store everything in the cloud, including your credentials for logging in. The interface for 1Password is very slick and straightforward. That's something that irked me about LastPass. Btw, I just switched from LastPass to 1Password, and I'm extremely happy with it. I'd recommend it to anyone anywhere.