App randomly stopped working around Christmas. It stays at the same star level. I have signed out, nothing. Deleted and downloaded, nothing. I contacted support and they want receipts to look up blaming their store clerks. That's not the problem, and who seriously saves coffee recipes for coffee bought with cash??!!
Like the bitter, cold coffee they serve 1/5
It's bad enough getting really poor service from 7-11, but now I try and use their app...what was I thinking?!?! In the month I've been using it, have gotten ZERO stars. I should be free drink #4. I gave up. If their coffee wasn't the cheapest around my work, I would boycott altogether.
Make screen go bright when app opens 5/5
Every time I open the app to flash my barcode to the clerk at the store, I have to go into my phone's settings and manually increase the screen brightness just so that the barcode reader can detect my barcode. Most apps that use barcodes automatically turn the screen way brighter when the barcode is displayed on the app, and as soon as it is put away, the brightness goes back to how it was before. Please implement this. It would be very useful. Otherwise, no complaints. I always like getting my 7th cup of coffee for free. Cheers.
Not working 1/5
Won't let me sign in or even create a new account. Super annoying.
Yikes!!...on the brightness! 1/5
Why the hell would this app turn up the screen brightness at app opening without first asking or only at a screen for the clerk to scan?!...FAIL...deleted
After iOS 10.2.1 free drinks don't work 1/5
After upgrading to iOS 10.2.1, I am no longer able to get my earned free drinks. The current app shows that I have drinks that can be redeemed but the sales clerks at the register can't get an authorization on the cash register. This is not the first time this has happened. Come on 7-11, get your development caught up to the current iOS, and give regular customers like me a couple of extra freebies for our inconvenience. It'll be a 5/5 AFTER it is fixed.
It's messing up AGAIN 1/5
Fix it! I'm a loyal customer and I've had trouble with clerks in two separate stores the last two days because of YOUR APP messing up! I suffer from panic attacks and nothing turns me off a business faster than having trouble with clerks. If I have one more incident I'm never patronizing you again, and I will spread the word. Yes I'm angry. I've went through a whole weekend of panic attacks, thanks to this app.
And yes, I logged out and logged back in--I still got gypped and had trouble with the clerk. :-(
2 weeks saying you have a free coffee cup available but doesn't go through and I still pay for it every time.
App on the fritz 1/5
By أبو جنة
App won't let me log in or use set up new account. It won't even let me reset my password. How convenient that this happens on free cup promo day. The worker can clearly see I have the app but won't let me get the cup unless I can log in. He even said to delete it and re-download, which I did and it still didn't work.
Don't waste your time - or battery 1/5
The app automatically increases your screen brightness to a migraine-inducing level. If you dare to reduce it, it overrides you. Again and again. Your "options" are always or never allow the app to track your location. You can't move the map when searching for a store. You can't view a menu if you actually manage to find that store. I don't buy drinks there, so this has zero value and many headaches. I deleted it after 10 minutes.
7-11 should offer free wifi 1/5
The app is useless for those of us who don't have the luxury of having wifi. If having wifi is a requirement for the app then 7-11 should offer free wifi.
Not valid in Hawaii 3/5
The app works great. Only Hawaii is not included in promotions 😫
By I dont want to pick a nickname
Login was not maintained. Username and password won't work. Retrieval system not working.
Piece of junk.
Why would anyone complain! It's free coffee, soda, or a friggin slurpee!!!
Love this app!!! 5/5
Thank you 7-11 for the great offers! I've never had any problems redeeming them thru the app. It helps when the cashier knows about the current offers.
*Don't forget to verify your age to get the most of out of this app
No Stars 1/5
App has stopped working 3days ago.Hasn't recorded any drinks purchases since then
Hope you guys fix this 1/5
My app stop working !!!!
Employees tried to helped but did not work at all
Fix it I use it a lot !
Apple Wallet 4/5
I just got a new iPhone, I don't remember how to add 7 Rewards to Apple Wallet. How do I do that?
Never works 1/5
Keeps crashing/freezing...can't reload the app because you can't sign back in. Can't create a new account either...
Works just fine, plus the "every 7th cup is free" thing is fantastic!
Didn't pay for all of it when it said it would 2/5
This app is a very well thought app but the fact that I had to pay some of the cost for the item I was told was completely free is bull
Such a helpful app! 5/5
Pulling up your barcode to scan is so easy with this app! And I love all of the deals that they have!
It's lit 5/5
By A iphone77
This is sum 🔥🔥🔥💥💩boi I can finally go to publix and get me my favorite slushy without getting lost🏃🏽
It's lit 5/5
This app is sooo lit bro, I now know we to find McDonald's to get sum McNuggets!!!! &)$;"(,"$,@)."$;").9:6@/)
Great app ! 4/5
I love this app!! I've had no problems with it whatsoever!! I love how there are the coupons in the scan and save section on top of accumulating my free drink!
App stopped working. 3/5
Recently the app has not been working for me. When I present my phone to the cashier she scans the app but on the app itself shows nothing. Signing out and then trying to sign back in is a nightmare because it says my email doesn't exist.
App Needs More Functionality 2/5
There's no real purpose for using the 7-11 app aside from remembering to scan for coffee. No option to pay using the app :/
3 out of 5, needs more coupon offers 3/5
I used all the coupons offers and fir the past few months only 2 remain. No new offers once you redeem them. Target updates offers weekly
Can't even sign up 1/5
The app won't let me sign up "at this time, Try again later". I have been getting that message for 2 weeks so far.
Isn't scanning 1/5
My app is frozen and won't put of new stars for the last 3 visits....there's not help button on app to help reset it
Couldn't be better
A Request That the 7-Eleven iOS App Be Made Accessible to the Visually Impaired 3/5
I fervently request that the iOS 7-Eleven app be made accessible to those of us who are visually impaired, via VoiceOver, Apple’s software screen reading solution for the blind and low vision.
Currently, it is not even possible for a VoiceOver user to successfully complete the app’s sign-up process. Also, the various buttons and menu items are not VoiceOver-labeled properly.
As so many of us patronize 7-Eleven’s, daily, making this app accessible would greatly enhance our purchasing experience, just as it does for our sighted counterparts.
On behalf of the thousands of us who are visually challenged, thank you for considering my request.
Won't register 1/5
I can't get the app to register my info👎🏼
Limited Availablity 1/5
My app wouldn't allow me find nearby locations, and when I tried using the coupons at some 7-Eleven stores they wouldn't except them.
Good when it works 3/5
Couldn't resist freebies like Slurpees and coffee. Works most of the time. When it doesn't, can't login with my credentials or do a password reset. At least the barcode works from the Wallet/Passbook app.
Trash app 1/5
Service is bad and the app isn't good at all
Solid app, great offers, free SLURPEES!!! 5/5
Where else you going to find out which store carries your favorite Slurpee flavor plus buy 6 cups (any size) & get 1 cup free; hint, hint buy 6 smalls and get a Double Big Gulp free! And free coffee this week!!!
Nice and simple! 5/5
Plus you can get free coffee
Too Bad 1/5
By John TP
My app worked well for a few weeks then it shut me out. Great idea to reward loyalty, however, the failure is causing disappointment in. Loyal customer. I don't appreciate not being allowed to participate in the benefits because of a failure by the company offering the benefits.
This app is amazing, it gives offers which you will really enjoy like free smoothies or free coffee from 7 eleven which is awesome.
Bush did 7/11 5/5
Roses are red
Harambe is in heaven
Everyone knows that bush did 7/11
My 7/11 won't accept it 😢 1/5
I tried the app at a 7/11 and they wouldn't take it. Waste of time and effort.
Don't gat app 1/5
Does not work
Mine won't let me in or delete it 1/5
Anybody any to tell me how to fix this? I am missing out since I go to this store every day
Age verification doesn't work 3/5
I'm 40. Filled out all areas correctly and the app still won't verify my age.
Apps not functioning 1/5
NOT ABLE TO LOG IN TO MY APP THIS MORNING!
By I love kaw
Doesn't let me verify my age😒
Finally fixed and I didn't lose my earned stars.