Often doesnt connect 2/5
Often goes offline or pretend my phone is in airplane mode
Works well 5/5
Use this all the time i go to 7-11, to get the most points out of it have them charge you for individual items/transactions. I get 200 points per taquito buy 3 make 3 different transactions get 600 points
Not working 1/5
This new update is not working the barcode doesn’t scan at the register and not recording my purchase and the attendant there says too bad. This has happened all week and using three different peoples apps. Fix it
By thee chosen 1
App is so so. I have the locations on my way to work saved and the loyalty card is supposed to push to lock screen to make it convenient. This only works 1 out of every 5 times. Further more the loyalty card in my wallet doesn’t update despite updates being told turned on. If their going to change to a points based system then it’s important the app properly updates to know where I stand.
One of my favorites 5/5
Seriously, this app rocks! The points, the colors, the free stuff!? Love it. 7-11 for life!
Está muy buena está aplicaron se las recomiendo 5/5
Está muy buena yesssssss
Apple Wallet 3/5
Could you put full Apple Wallet support back into new version of 7Rewards?
Needs work. 2/5
7-11 if you’re going to have a rewards app you should make sure that A) it scans 100% of the time and B) your employees have a way to key it in if it doesn’t. I can’t tell you how many times I’ve just had to tell them to forget it and not get my points / free drinks.
So far OK 3/5
I have an iPhone SE with iOS 9 something. None of the 11 issues read but wish there was a way to undue redeemed items.
I clicked 1 on accident and almost all my points are gone. Also very slow to open if on a weak wifi connection.
Stops working! 1/5
By RanDroid Films
The app stop letting me login and gave me the message “ oops something went wrong please try again later” and now the app in the Wallet has stopped working.
Doesn’t scan 1/5
Tried it and doesn’t work for me, cashier to unable to scan or use the is so I lost out on the rewards and had to pay
7Rewards is great loyalty program 3/5
Really loving the program 7-Eleven has developed with 7Rewards. My biggest complaint that keeps me going to Rite-Aid is Apple Pay. It’s a must and 7-Eleven has lagged way too long.
Noting that some people are having problems... 5/5
...I have had nothing but good experiences using it. Usually surprised when my free drink comes up; would prefer the option of saving 'points' to use for other products (pizza, sandwich, candy).
Slurpee finder!! 4/5
What happened to the slurpee flavor finder!!!!!
App doesn’t work 1/5
I shop at 7-11 all the time and haven’t been able to use this app every time I try and register (with a new email) or log in wirh my old email I get an error message that says “oops sorry we can’t do that right now” or something to that effect. It hasn’t worked in months so back to Starbucks and the other gas stations I will go to get my coffee and snacks and drinks etc... I have deleted the app and reinstalled it and still doesn’t work
Updates make it worse 1/5
By Kevin Hiatt
Every time there is an update the system “crashes”. I am so tired of the ‘member not found’ response when I go into a store. It’s time for me to find a new, more convenient store.
App does not work in all stores 1/5
By Gary K
I have been having trouble scanning to log or redeem purchases with the app for the past three months. It works fine in some stores but not at all in others. I have contacted 7-11 customer service with no resolution. I am disappointed with this apps functionality and the lack of response from customer service.
Can’t log in 1/5
Did a password reset. It sends me the link, then says link not valid. Then says if I still have a problem logging in click here. Click here takes you to a survey, when you pick “app” problem. It demands a store location. That not the way it should work. It “logged me out” after an iOS update and it looks like I’m just outta luck.
Great rewards app! 5/5
I go to 7 eleven almost daily. I’m glad to see they have a loyalty program. Very well made app!
Great store 5/5
The people are very friendly and always helpful!
I can’t log in or create a new one keeps saying my phone is on airplane mode when it’s not!!
M@k@h@‘n7-11 is THE BeST$ 5/5
By james batalona
11111 one makaha is the best we live @ breath the same ya you!!
App not working right 2/5
I’ve had my app scanned 3 times this week, heard the beep on the register, and my drink was not recorded on my app. Something is not working correctly.
R A M S 1/5
By Blue horns
Very dispointed have to get my coffee at Am/pm ☕️😔 bring back the old ways please and fast.
Hey 7 eleven I got 1 suggestion you should give small little discounts every time when someone makes a purchase with the in app code instead of waiting for the 7th cup to be free but I also think that is a great Idea and by adding very small discounts by using the in app code you’ll most likely have more download’s and purchase’s by a lot people who try to save money or that are short on change by a little.
Hate the new update 1/5
The new update doesn't let me login and keeps signing me out. Please fix this
7-11, serving up a cold cup of disappointment 1/5
App is now broken and apparently 7-11 isn't listening to the many customers that are greeted with a message to upgrade, yet the App Store doesn't show an update available. Hmm, Dunkin Donuts and Starbucks still work.
Garbage doesn't even work 1/5
Waste of time
Used to work 1/5
Used to work but since iOS 11 came out it no longer keeps track of my drinks so I am not getting the free drink after six purchases. Now it’s just stuck on the sixth drink.
Old app user 1/5
I love my app but because I have an old phone I can't use my app no longer I have a free coffee comig to me I can't get it cause the new app won't work with my IPhone 4 not fair not everyone has an up to day phone
A little slow starting 4/5
Seems to take forever when starting up (especially when there’s a bunch of people behind you) any chance for a watch app, just for scanning purposes?
Bank FREE rewards 2/5
We should be able to BANK our redemptions on FREE REWARDS (coffee, sodas, etc). I think it’s unfair that we are made to use it.
Starbucks gives the customer the ability to tell the cashier if he/she wants to redeem. If not redeemed, then it can be banked till the customer wants to redeem.
There’s 7 in my family (2 adults and 5 kids), so we literally “live” in 7/11. We buy fountain drinks, coffee, gas (fuel), and everything else yu cn think of. So we as a family rack up the stars constantly. But recently we cut back as it’s disappointing having to redeem the FREE REWARD when we don’t want to.
We 💜 7/11 and hope there’s a way to accommodate frequent patrons like ourselves.
Do not update! 1/5
Update: 10/10/17. From 2 stars to 1.
Still going with don't update. Tried to use the BOGO coupon for chips and it didn't credit me. Reached out to app support who just blamed me for getting the wrong chips, which I did not, both were the 7Select brand as required by the offer. Reached out to 7-11 customer service and got no answer. They also never were able to fix the issue of the free cup always showing on my app but not actually being available.
I updated and lost a free cup. It shows there on the app, but won't ring up.
I've also noticed at least 2 times where I didn't get credit for my drink purchase.
Now this last time I received and email from 7rewards about free Häagen-Dazs, but when I went to claim it, the app didn't show it and it never rang up with the discount.
Not a fan of the new layout either. The "deals" and "rewards" tab is redundant. Bar code doesn't want to scan. There should be a "pay" tab that brings up just the bar code and turns the screen to full brightness so it scans better.
It also takes longer to load.
This would be better if we got more free deals, there used to be really good offers and now it’s just like “buy a stick of chapstick for 1 dollar. Please change.
App don’t work anymore 1/5
I have that app since it was launched it used to work now since a few days it is not possible to scan anymore like its frozen.
I tried to reset the phone nothing helps .
It shows that I have a free coffee in the reward section ,at the scan section it shows nothing but it’s not possible to scan
I use it daily
It only wants to open when it feels like opening.. hardly ever accepts my password. Before it never did. I also have issues on WiFi.. great concept just still needs wrk!
Please Fix your new update 1/5
The new app is worse than before, can't even login anymore says i'm on airplane mode. i am not I have full service. I tried again on Wifi and it says my email is not registered for the app. i tried to rest my password and still doesn't work. Now it’s back to airplane mode and won't let me connect to coupons or deals with the new update.
Not letting me log in 2/5
I deleted and redownloaded the app and it still says “Oops, something went wrong try again”. It has been that way for quite a few weeks.
Used to work great!
By DavidDeLaCruz 1969
This update 10-3-17 not good i dont update my phone so now i am locked out of the 7-11 app 👎
Get this if you love free stuff! 5/5
By The WaitressMD
This app has given me countless deals and many free drinks as my kiddos love to stop in for a slurpee on the regular. Also has plenty of other sweet perks and deals!
Won't let me upgrade 1/5
The upgrade page pops up when I open the app. I hit the upgrade button and it takes me to the app. I hit the open button and it takes me back to the upgrade page. I've lost about 5 scans because it won't open the app in the store. Please help!!
Wonky app 3/5
This app always wants to update itself when I’m in the store and it wants to do it on wifi which is usually not available inside the stores. I have missed at least a dozen scans because of this
Doesn't work since they updated it
Doesn't keep track 1/5
By Rumors Dcho
I use this app for the buy 6 drinks get the 7th free or should I say I would but it doesn't keep track of my drinks I have it scanned every time however I never get past 3 bars. Waste of my time if this doesn't work!!!!
Liked older app better. 4/5
I love the app and have for several years.
It does what I need it to do. Nothing more, nothing less...and that perfect.
I'm having an issue with the coupons. At every 7/11 i go to, they will not accept the coupons on the app because there's no barcode. How do i redeem these?? The workers at the stores don't know either. Help!!
Awesome App, One Flaw 4/5
By Erik Hermesman
Awesome app, but one thing that needs to be fixed -- the coffee counter doesn't update on the apple wallet card.
All jacked up 1/5
Look into your app. It’s not working right
Good app 3/5
I’ve never had any issues with the app. I’ve got my rewards on time. The only problem is, I thought there would be more deals on the app which it lacks great deals. Overall, it does the job. I get credit for coffee, slurpees & big gulps.