Jam 19 3/5
New update won’t install
7-11 App 3/5
This app needs to be updated or fixed. I tried for the past few days to register and it keeps telling me “Oops! Your session has expired. Please try logging in again!
App is not working 1/5
I use the app everyday it has not worked for almost a month!!!!
My rewards 1/5
By North west guy
Under my rewards there are deal of which you need to find the right store to redeem those offers. Twice now I’ve tried but that offer wasn’t working with the computer. For example the Ciro e cig doesn’t work
Update killed the app 2/5
It has not counted my last 5 purchases. Very frustrating when you are going through a busy check out.
Always worked well before. Please fix asap!
Won’t let allow me to sign 1/5
The app won’t allow me to sign nor could I register thru the app. I had to log on to website from my laptop to register. Please update the site or I will just have to delete the app and just use my safari to get my barcode when I go to the store
Rating my change pending answer 3/5
I do like the ease of use of the app. Scan and go, so far I have no issue with the new points system. I do think using free 7th cup should be up to the customer not automatic on 7th cup. My one issue is that I cannot add a gift card to the app so I can pay without dragging out my wallet. That would’ve made my rating much higher. Any hope of this in the future?
Same here it’s not as good when I updated What’s the point in having the app or going to 7-11
If the app doesn’t work ?
Oklahoma not participating 1/5
Tried using this where I live in Norman OK and they don’t even do this. What a bummer. I was ready to get some rewards. Maybe some day.
Not happy 1/5
I have used this app since it first came out. Never had an issue with it until the last update to the points. I have not been able to login to my account or create a new one. It tells me “oops something went wrong try again later” or “unable to connect, check airplane mode” I have uninstalled several times with no luck. Please can we fix this issue?
Such a shame. 1/5
Such a shame that the newest update has so many bugs! It used to be a great app, and I loved getting my 7th cup free! Now I can’t even log in. I tried to make a new account, and THAT won’t even work. Oh well.
Stolen points 1/5
Long story short I had over 4500 points which were stolen from my account and 7-11 refused to come up with a satisfactory resolution to the issue. They were deleted one morning then used at 2 different times in which I was no where near a 7-11. They accused me of using them and have repeatedly insulted me by their responses.
Got enough points for a salad (2,000+). No barcode, just got a “REDEEM” button. The cashier had nothing to go by then :(
Points don’t always take 3/5
By Crash Anderson
The cashier says it shows as updated but the points don’t take.
Works great 4/5
By Peaceful summer
Thanks for the freebies - fun.
Redeem 2 get 1 2/5
By Winter is awesome
Every time I redeem a few things at a time it will say that I have to pay for one of the already redeemed items, I’ve had this bug for 2 weeks
Where’s the watch app?! 4/5
Nice app, recent updates really improved it. Need an Apple Watch app!!!
Signing In 1/5
For many months now, I do not see my points or what is available on my phone. I deleted account and reinstalled to no avail. I also changed phones and still does not work. The application continuously asks if I am on Airplane Mode and/or message says error try again later. I am not sure what to do to fix this issue...
Slurpee finder!! 4/5
What happened to the slurpee flavor finder!!!!!
App works fine 4/5
I uninstalled the app and stop going 7/11 because they wouldn’t let me use the bathroom. So I just go up the road to the other gas station.
Splash screen 2/5
By TTX Brigade
The splash screen is annoying and slows down my transaction.
Needs updating 4/5
I’ve used the App for years and never had a problem until the recent update. Now, it hasn’t registered my 3 pass coffee purchases and my point count is off.
Please fix the problem, thanks
Update: Nov 30, Jared Garrett from Customer services contacted me via email to help. They said to get receipts in the future because the scanner is not a sure thing.
This App is Now Accessible to the Visually Impaired 5/5
A very special thanks to 7-Eleven for This app accessible to the visually impaired, via VoiceOver, Apple’s software screen reading solution for the blind and Low Vision.
Doesn’t add points!!! 1/5
I’ve scanned at 7/11 for the points and every other time it doesn’t add points. Wish there was an option to get an xl coffee with points even if it’s 1500 points!
7/11 app 5/5
The app is great. You earn free coffee or fountain soda and food items
App Not Working 1/5
The current app does not work & tells me to update to a newer version. Can't update so can't use the app anymore. Need iPhone X for all these updated apps. Deleted this.
Often doesnt connect 2/5
Often goes offline or pretend my phone is in airplane mode
Works well 5/5
Use this all the time i go to 7-11, to get the most points out of it have them charge you for individual items/transactions. I get 200 points per taquito buy 3 make 3 different transactions get 600 points
Not working 1/5
This new update is not working the barcode doesn’t scan at the register and not recording my purchase and the attendant there says too bad. This has happened all week and using three different peoples apps. Fix it
By thee chosen 1
App is so so. I have the locations on my way to work saved and the loyalty card is supposed to push to lock screen to make it convenient. This only works 1 out of every 5 times. Further more the loyalty card in my wallet doesn’t update despite updates being told turned on. If their going to change to a points based system then it’s important the app properly updates to know where I stand.
One of my favorites 5/5
Seriously, this app rocks! The points, the colors, the free stuff!? Love it. 7-11 for life!
Está muy buena está aplicaron se las recomiendo 5/5
Está muy buena yesssssss
Apple Wallet 3/5
Could you put full Apple Wallet support back into new version of 7Rewards?
Needs work. 2/5
7-11 if you’re going to have a rewards app you should make sure that A) it scans 100% of the time and B) your employees have a way to key it in if it doesn’t. I can’t tell you how many times I’ve just had to tell them to forget it and not get my points / free drinks.
So far OK 3/5
I have an iPhone SE with iOS 9 something. None of the 11 issues read but wish there was a way to undue redeemed items.
I clicked 1 on accident and almost all my points are gone. Also very slow to open if on a weak wifi connection.
Stops working! 1/5
By RanDroid Films
The app stop letting me login and gave me the message “ oops something went wrong please try again later” and now the app in the Wallet has stopped working.
Doesn’t scan 1/5
Tried it and doesn’t work for me, cashier to unable to scan or use the is so I lost out on the rewards and had to pay
7Rewards is great loyalty program 3/5
Really loving the program 7-Eleven has developed with 7Rewards. My biggest complaint that keeps me going to Rite-Aid is Apple Pay. It’s a must and 7-Eleven has lagged way too long.
Noting that some people are having problems... 5/5
...I have had nothing but good experiences using it. Usually surprised when my free drink comes up; would prefer the option of saving 'points' to use for other products (pizza, sandwich, candy).
App doesn’t work 1/5
I shop at 7-11 all the time and haven’t been able to use this app every time I try and register (with a new email) or log in wirh my old email I get an error message that says “oops sorry we can’t do that right now” or something to that effect. It hasn’t worked in months so back to Starbucks and the other gas stations I will go to get my coffee and snacks and drinks etc... I have deleted the app and reinstalled it and still doesn’t work
Updates make it worse 1/5
By Kevin Hiatt
Every time there is an update the system “crashes”. I am so tired of the ‘member not found’ response when I go into a store. It’s time for me to find a new, more convenient store.
App does not work in all stores 1/5
By Gary K
I have been having trouble scanning to log or redeem purchases with the app for the past three months. It works fine in some stores but not at all in others. I have contacted 7-11 customer service with no resolution. I am disappointed with this apps functionality and the lack of response from customer service.
Can’t log in 1/5
Did a password reset. It sends me the link, then says link not valid. Then says if I still have a problem logging in click here. Click here takes you to a survey, when you pick “app” problem. It demands a store location. That not the way it should work. It “logged me out” after an iOS update and it looks like I’m just outta luck.
Great rewards app! 5/5
I go to 7 eleven almost daily. I’m glad to see they have a loyalty program. Very well made app!
Great store 5/5
The people are very friendly and always helpful!
I can’t log in or create a new one keeps saying my phone is on airplane mode when it’s not!!
M@k@h@‘n7-11 is THE BeST$ 5/5
By james batalona
11111 one makaha is the best we live @ breath the same ya you!!
App not working right 2/5
I’ve had my app scanned 3 times this week, heard the beep on the register, and my drink was not recorded on my app. Something is not working correctly.
R A M S 1/5
By Blue horns
Very dispointed have to get my coffee at Am/pm ☕️😔 bring back the old ways please and fast.
Hey 7 eleven I got 1 suggestion you should give small little discounts every time when someone makes a purchase with the in app code instead of waiting for the 7th cup to be free but I also think that is a great Idea and by adding very small discounts by using the in app code you’ll most likely have more download’s and purchase’s by a lot people who try to save money or that are short on change by a little.